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Anmeldelser av Crowne Plaza Hotel Queenstown, an IHG Hotel

4.5 out of 5
Crowne Plaza Hotel Queenstown, an IHG Hotel
93 Beach Street, Queenstown, Otago

Anmeldelser

8,8

Utmerket

Rangering på 10 − Utmerket. 579 av totalt 1000 anmeldelser." "
Rangering på 8 − Bra. 307 av totalt 1000 anmeldelser." "
Rangering på 6 − Grei. 65 av totalt 1000 anmeldelser." "
Rangering på 4 − Dårlig. 31 av totalt 1000 anmeldelser." "
Rangering på 2 − Forferdelig. 18 av totalt 1000 anmeldelser." "

9,0/10

Renhold

9,2/10

Personale og service

8,6/10

Fasiliteter

8,6/10

Overnattingsstedets bygg og tilstand

8,8/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

MOHD KHALID BIN

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good location and near to amenities. There's nothing to dislike about the hotel or service standard.
Bodde her 6 netter i mai 2024
Svar fra Eduardo den 20. mai 2024
Kia Ora Mr Khalid,Thank you for your valuable feedback!We appreciate your time in reviewing our services and it is delightful to know that you enjoyed your overall stay at the premises.We look forward to you staying with us again soon.Nga mihi,Eduardo Feliz – Duty ManagerCrowne Plaza Team

10/10 – Utmerket

Jordan

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff was friendly and helpful with suggestions about what to do and where to eat around Queenstown and it’s within walking distance of pretty much everything. Convenience store located right next door which was super helpful. Would definitely stay here again!
Bodde her 1 natt i mai 2024
Svar fra Eduardo den 17. mai 2024
Kia Ora Mr Jordan,Thank you for your valuable feedback!We appreciate your time in reviewing our services and it is delightful to know that you enjoyed your overall stay at the premises.We look forward to you staying with us again soon.Nga mihi,Eduardo Feliz – Duty ManagerCrowne Plaza Team

8/10 – Bra

cliff

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra Farah Pradewi den 12. mai 2024
Kia Ora,Thank you for taking a moment to share your recent experience at Crowne Plaza Queenstown. We look forward to welcoming you back again soon.Kind Regards,Farah PradewiDuty Manager at Crowne Plaza Queenstown

10/10 – Utmerket

AZIZ og Mississauga

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice property near the village
Bodde her 4 netter i april 2024
Svar fra Farah Pradewi den 26. apr. 2024
Kia Ora Aziz,Thank you for taking a moment to share your recent experience at Crowne Plaza Queenstown. We are pleased to hear that you enjoyed your stay with us. We look forward to welcoming you back again soon.Kind Regards,Farah PradewiDuty Manager at Crowne Plaza Queenstown

8/10 – Bra

Lou Ann

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Lakeview rooms are wonderful! We took the public bus to & from the airport with the stop right in front of the hotel. Would have liked some porrige/oatmeal on the breakfast buffet. I appreciated the kichen microwaving my leftovers...good staff, thank you.
Bodde her 3 netter i april 2024
Svar fra Martin E. Fernandez den 23. apr. 2024
Kia Ora Lou Ann,We are delighted to hear you had a good great time at Crowne Plaza Queenstown.Thank you very much for taking the time of reviewing our services.We will pass your comments to the Food and Beverages department for their consideration in future breakfast menu updates.We will be thrilled to service you again soon.Best regards,Martin E. Fernandez.Duty ManagerCrowne Plaza Queenstown.

10/10 – Utmerket

Chris

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
So close to everything and our room was super quiet at night, so we all slept well. The buffet breakfast is superb and filled us up until dinner and the view from the restaurant is amazing. All of the staff were very helpful (especially Ivonne and Johnathon) We would definitely stay here again.
Bodde her 9 netter i april 2024
Svar fra Crowne Plaza Queenstown den 11. apr. 2024
Dear Chris,Thank you for choosing to stay with us at Crowne Plaza Queenstown and for taking the time to share your wonderful feedback. We're thrilled to hear that you had such a fantastic experience during your time with us, scoring us a perfect 5 out of 5!It's fantastic to know that our central location provided convenience for you and that you enjoyed a peaceful night's sleep in our quiet room. We're delighted that you found our buffet breakfast superb and that it kept you satisfied until dinner. The view from our restaurant truly is spectacular, and we're glad you got to experience it.Ivonne and Johnathon will be delighted to hear that their assistance enhanced your stay. Providing excellent service to our guests is always our top priority, and we're thrilled that they went above and beyond to make your stay memorable.Thank you for your kind words, and we would be honored to welcome you back for another enjoyable stay at Crowne Plaza Queenstown in the future.Warm regards,Jayme BlackmoreDuty Manager

10/10 – Utmerket

Joan

Bodde her 3 netter i mars 2024
Svar fra Farah Pradewi den 26. apr. 2024
Kia Ora Joan,Thank you for taking a moment to share your recent experience at Crowne Plaza Queenstown. We are pleased to hear that you enjoyed your stay with us. We look forward to welcoming you back again soon.Kind Regards,Farah PradewiDuty Manager at Crowne Plaza Queenstown

6/10 – Grei

Theresa

Reiste med partner
Likte: Renhold
By 20:30 pm, most guests that would be staying the night should be at the hotel by then. Any room that is vacant has probably lost any more chances of generating revenue that night. So why not give a customer a free upgrade which actually cost the hotel nothing? That goodwill would cost the hotel chain 10 x more in marketing budget. IHG spend so much in advertising trying to reach a customer. So when a customer is already inside your hotel, the staff can buy this guest’s loyalty for nothing. However, this concept was foreign to the reception staff at checkin.
Bodde her 3 netter i mars 2024
Svar fra Katie den 27. mars 2024
Kia Ora Theresa, Thank you for taking the time to provide us with some feedback. Unfortunatley we can only offer upgrades when we have availability to do so. We are also a 24 hour hotel so we do have guests arriving at all times during the night. We hope you understand that we sometimes do not have the option to upgrade our loyal guests. We hope we can welcome you back again in the near future. Nga Mihi Katie Morgan Duty Manager Crowne Plaza team

10/10 – Utmerket

Michael og Northbrook

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice hotel , great location . Convenient to everything .
Bodde her 5 netter i mars 2024
Svar fra . den 10. mars 2024
Kia Ora Michael,Thank you for your valuable feedback.We appreciate your time in reviewing our services and it is delightful to know that you enjoyed your overall stay at the premises.We look forward to you staying with us again soon.Nga mihi,Semi Madanawa – Duty ManagerCrowne Plaza Team

8/10 – Bra

Prabhu

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Conveniently located to all the amenities.
Bodde her 3 netter i mars 2024
Svar fra . den 10. mars 2024
Kia Ora Prabhu,Thank you for your valuable feedback.We appreciate your time in reviewing our services and it is delightful to know that you enjoyed your overall stay at the premises.We look forward to you staying with us again soon.Nga mihi,Semi Madanawa – Duty ManagerCrowne Plaza Team

10/10 – Utmerket

Warwick

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Large very comfortable unit. So handy to shops and restaurants. Staff always very helpful
Bodde her 5 netter i februar 2024
Svar fra Eduardo den 5. mars 2024
Kia Ora Mr. Warwick,Thank you for your valuable feedback!We appreciate your time in reviewing our services and it is delightful to know that you enjoyed your overall stay at the premises and appreciated our service.We look forward to you staying with us again soon.Nga mihi,Eduardo Feliz – Duty ManagerCrowne Plaza Team

2/10 – Forferdelig

MICHIHITO

Bodde her 3 netter i februar 2024
Svar fra Eduardo den 30. mars 2024
Kia Ora,Thank you for your valuable feedback!We appreciate your time in reviewing our services. We are sad to hear this wasn't what you expected. Hopefully, we'll have you again in the future to change your mind. Nga mihi,Eduardo Feliz – Duty ManagerCrowne Plaza Team

8/10 – Bra

Ann

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i februar 2024
Svar fra . den 15. feb. 2024
Kia Ora Ann,Thank you for your valuable feedback.We appreciate your time in reviewing our services and it is delightful to know that you enjoyed your overall stay at the premises.We look forward to you staying with us again soon.Nga mihi,Semi Madanawa – Duty ManagerCrowne Plaza Team

6/10 – Grei

Samantha

Reiste med familie
Likte: Renhold
Likte ikke: Overnattingsstedets bygg og tilstand
Great location. Friendly front desk staff. Hotel dated and in need of upgrade, although saying that it is very clean. Gym very disappointing, small, smelly and very limited equipment. Buffet breakfast good if you have no dietary requirements but wouldn't waste the additional money paying for it.
Bodde her 9 netter i januar 2024
Svar fra . den 14. feb. 2024
Kia Ora Samantha,Thank you for your valuable feedback.We appreciate your time in reviewing our services and it is delightful to know that you enjoyed some aspects of your stay at the premises.We strive to make each stay as pleasant and comfortable as possible, and we take feedback seriously and will share your opinion with the other departments to make the necessary changes so we can provide a better experience in the future. We look forward to you staying with us again soon.Nga mihi,Semi Madanawa – Duty ManagerCrowne Plaza Team

4/10 – Dårlig

howard

Likte ikke: Overnattingsstedets bygg og tilstand
Rooms tired
Great location, hotel is very tired. The Receptionists are like robots. We do not feel that the room rate was warranted.
Bodde her 3 netter i februar 2024
Svar fra Gabriela den 10. feb. 2024
Thank you for choosing Crowne Plaza and for taking the time to provide feedback about your experience at Crowne Plaza Queenstown. We appreciate that you brought your experience to our attention. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments, and we hope to welcome you again soon.Kind regards, Gabriela GomezFront Office ManagerCrowne Plaza Queenstown

8/10 – Bra

Walter

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i februar 2024
Svar fra Gabriela den 9. feb. 2024
Thank you for your positive review. We look forward to your next stay with us!Kindest regards,Gabriela GomezFront Office Manager Crowne Plaza Queenstown

6/10 – Grei

Helen

Bodde her 2 netter i januar 2024
Svar fra . den 6. feb. 2024
Kia Ora Helen,Thank you for your valuable feedback.We appreciate your time in reviewing our services and it is delightful to know that you enjoyed some aspects of your stay at the premises.We strive to make each stay as pleasant and comfortable as possible, and we take feedback seriously and will share your opinion with the other departments to make the necessary changes so we can provide a better experience in the future. We look forward to you staying with us again soon.Nga mihi,Semi Madanawa – Duty ManagerCrowne Plaza Team

10/10 – Utmerket

David

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Excellent hotel
Wonderful hotel, service, location, and staff.
Bodde her 2 netter i januar 2024
Svar fra Katie den 4. feb. 2024
Kia Ora, Thank you for taking the time to provide us with your feedback! We are thrilled to know you enjoyed your stay with us and we hope we can welcome you back in the near future. Kind regards Katie Morgan - Duty Manager Crowne Plaza team

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Our stay was good, however, you need more than 3 washers and driers given that Queenstown is a big adventure area. I had to get up at 7am to ensure i could get a washer to wash our wet and muddy clothes from milford track before we moved on. Tried 3 times the afternoon/night before and all in use each time.
Bodde her 2 netter i januar 2024
Svar fra . den 31. jan. 2024
Kia Ora,Thank you for staying with us and for your valuable feedback.I would like to start by apologizing to you for the inconvenience you faced during your stay. We strive to make each stay as pleasant and comfortable as possible, and we take feedback seriously and will share your opinion with the other departments to make the necessary changes so we can provide a better experience in the future. Nga mihi,Semi Madanawa – Duty ManagerCrowne Plaza Team.

10/10 – Utmerket

Patricia og Bridgeport

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Centrally located with plenty of easy walking to dining options and shopping. Bus available right outside and most tours picked up from the hotel. Rooms nice and comfortable with all the facilities one could want. An enjoyable stay.
Bodde her 8 netter i desember 2023
Svar fra Farah Pradewi den 30. jan. 2024
Kia Ora Patricia,Thank you for taking a moment to share your recent experience at Crowne Plaza Queenstown. We are pleased to hear that you enjoyed your stay with us. We look forward to welcoming you back again soon.Kind Regards,Farah PradewiDuty Manager at Crowne Plaza Queenstown

10/10 – Utmerket

Toyoko

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
近くに公園やレストランが沢山あって便利でした。
Bodde her 3 netter i januar 2024
Svar fra Farah Pradewi den 27. jan. 2024
Kia Ora Toyoko,Thank you for taking a moment to share your recent experience at Crowne Plaza Queenstown. We are pleased to hear that you enjoyed your stay with us. We look forward to welcoming you back again soon.Kind Regards,Farah PradewiDuty Manager at Crowne Plaza Queenstown

10/10 – Utmerket

Rishi

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Brilliant location for exploring Queenstown in every single way. Walkable, safe and still quiet.
Svar fra Farah Pradewi den 27. jan. 2024
Kia Ora Rishi,Thank you for taking a moment to share your recent experience at Crowne Plaza Queenstown. We are pleased to hear that you enjoyed the location of our hotel. We look forward to welcoming you back again soon.Kind Regards,Farah PradewiDuty Manager at Crowne Plaza Queenstown

8/10 – Bra

Wendy

Reiste med partner
Likte: Renhold og personale og service
This accommodation was extremely convenient was close to restaurants tour operators . Great views and surprisingly quiet. Late January trip. Would recommend.
Bodde her 5 netter i januar 2024
Svar fra Farah Pradewi den 26. jan. 2024
Kia Ora Wendy,Thank you for taking a moment to share your recent experience at Crowne Plaza Queenstown. We are pleased to hear that you enjoyed your stay with us. We look forward to welcoming you back again soon.Kind Regards,Farah PradewiDuty Manager at Crowne Plaza Queenstown

10/10 – Utmerket

Ann

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i januar 2024
Svar fra Farah Pradewi den 26. jan. 2024
Kia Ora Ann,Thank you for taking a moment to share your recent experience at Crowne Plaza Queenstown. We look forward to welcoming you back again soon.Kind Regards,Farah PradewiDuty Manager at Crowne Plaza Queenstown

10/10 – Utmerket

Kyungbae

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Location
Walking distance to downtown
Bodde her 2 netter i januar 2024
Svar fra Katie den 25. jan. 2024
Kia Ora Kyungbae,Thank you for your valuable feedback!We appreciate your time in reviewing our services and it is delightful to know that you enjoyed your overall stay at the premises.We look forward to you staying with us again soon.Katie Morgan - Duty Manager Crowne Plaza team

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service og romkomfort
Bodde her 2 netter i januar 2024
Svar fra Katie den 15. jan. 2024
Kia Ora, Thank you for your feedback. We are thrilled to know you enjoyed your stay with us. We look forward to welcoming you back in the future. Nga mihi,Katie Morgan - Duty manager

10/10 – Utmerket

Stephen

Bodde her 3 netter i januar 2024
Svar fra . den 1. feb. 2024
Kia Ora Stephen,Thank you for your valuable feedback!We appreciate your time in reviewing our services and it is delightful to know that you enjoyed your overall stay at the premises.We look forward to you staying with us again soon.Nga mihi,Semi Madanawa – Duty ManagerCrowne Plaza Team

10/10 – Utmerket

Paul

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Amazing view from the balcony of the lake staff friendly and helpful room was excellent
Bodde her 5 netter i januar 2024
Svar fra Katie den 15. jan. 2024
Kia Ora Paul, Thank you for your valuable feedback!We appreciate your time in reviewing our services and it is delightful to know that you enjoyed your overall stay at the premises.We look forward to you staying with us again soon.Nga mihi,Katie Morgan – Duty ManagerCrowne Plaza Team

10/10 – Utmerket

Kevin

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024
Svar fra . den 9. jan. 2024
Kia Ora Kevin,Thank you for your feedback.We appreciate your time in reviewing our services and it is delightful to know that you enjoyed your overall stay at the premises.We look forward to you staying with us again soon.Nga mihi,Semi Madanawa – Duty ManagerCrowne Plaza Team

10/10 – Utmerket

Gautam og Issaquah

Bodde her 3 netter i desember 2023
Svar fra . den 6. jan. 2024
Kia Ora Gautum,Thank you for your valuable feedback!We appreciate your time in reviewing our services and it is delightful to know that you enjoyed your overall stay at the premises.We look forward to you staying with us again soon.Nga mihi,Semi Madanawa – Duty ManagerCrowne Plaza Team

6/10 – Grei

Julie og Chicago

Likte: Renhold og personale og service
The Crowne Plaza Hotel is conveniently located in downtown Queenstown across the street from the Boardwalk and Lake Whakatipu. There are many good restaurants and stores within walking distance and it gets most of the essentials right; front desk personnel were welcoming and efficient, my room was clean, the bed was comfortable, it had an electric kettle, coffee and tea and a small refrigerator and there was hot water, good water pressure and efficient drainage in the shower. In other ways the Crowne Plaza Queenstown does not meet expectations; it advertised a 'courtyard view,' which turned out to be a very small space outside the patio door shared by all the other rooms facing the 'courtyard,' with no chairs, little space and a view only of the street several feet away. If you are going to spend any time in your room, you will probably want a view over the lake and preferably a few floors up from the ground floor. Also the bathroom in my room was old and in need of updating; the basin had cracks and while I was there the plastic covering on the bathroom light fell off. I expected more considering the high cost of these accommodations.
Bodde her 1 natt i november 2023
Svar fra Farah Pradewi den 1. jan. 2024
Kia Ora Julie,Thank you for taking a moment to share your recent experience at Crowne Plaza Queenstown. We are pleased to hear that you enjoyed the location of our hotel. We sincerely regret that your experience was less than perfect. We care deeply about our guests and want to provide the most comfortable experience possible. We hope you give us another chance soon, so we can share a more positive experience.Kind Regards,Farah PradewiDuty Manager at Crowne Plaza Queenstown

10/10 – Utmerket

Muralidhar

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 4 netter i desember 2023
Svar fra Farah Pradewi den 29. des. 2023
Kia Ora Muralidhar,Thank you for taking a moment to share your recent experience at Crowne Plaza Queenstown. We look forward to welcoming you back again soon.Kind Regards,Farah PradewiDuty Manager at Crowne Plaza Queenstown

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i desember 2023
Svar fra Farah Pradewi den 25. des. 2023
Kia Ora,Thank you for taking a moment to share your recent experience at Crowne Plaza Queenstown. We look forward to welcoming you back again soon.Kind Regards,Farah PradewiDuty Manager at Crowne Plaza Queenstown

10/10 – Utmerket

Stuart

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i desember 2023
Svar fra Katie den 22. des. 2023
Thanks for staying with us. We appreciate your feedback!

10/10 – Utmerket

KYURIM

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023
Svar fra Katie den 22. des. 2023
Thanks for staying with us. We appreciate your feedback!

10/10 – Utmerket

Paul

Bodde her 3 netter i desember 2023
Svar fra Drew Forrest den 20. des. 2023
Thank you Paul for your kind review.We are thrilled to here you enjoyed your stay and look forward to seeing you again in the near future!Safe travels.Kind regards,Crowne Plaza Queenstown Team

10/10 – Utmerket

Arnaldo

Bodde her 1 natt i desember 2023
Svar fra Drew Forrest den 14. des. 2023
Thank you for your kind review Arnaldo!We are glad to hear you enjoyed your stayand look forward to seeing you again here at The Crowne Plaza Queenstown.

8/10 – Bra

maria

Likte: Renhold
Svar fra . den 14. feb. 2024
Kia Ora Maria,Thank you for your valuable feedback!We appreciate your time in reviewing our services and it is delightful to know that you enjoyed your overall stay at the premises.We look forward to you staying with us again soon.Nga mihi,Semi Madanawa – Duty ManagerCrowne Plaza Team

10/10 – Utmerket

Paul

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location and staff very hospitable
Bodde her 2 netter i desember 2023
Svar fra Gabriela den 8. des. 2023
Tank you for your positive review. We would be delighted to welcome you back in the near future.Kindest regards,GabrielaFront Office ManagerCrowne Plaza Queenstown

10/10 – Utmerket

wendy

Reiste med en gruppe
This is our go to hotel when we go to Queenstown. The staff are always friendly and it’s seconds from the city centre. Stayed here many times and it’s always a pleasure coming back
Bodde her 1 natt i desember 2023
Svar fra . den 6. des. 2023
Kia Ora Wendy,Thank you for your valuable feedback!We appreciate your time in reviewing our services and it is delightful to know that you enjoyed your overall stay at the premises.We look forward to you staying with us again soon.Nga mihi,Semi Madanawa – Duty ManagerCrowne Plaza Team

10/10 – Utmerket

Thomas og Phoenix

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good value, great location on the waterfront area, close to plenty of dining and shopping options. Staff was wonderful and included breakfast was quite good. Older property that is well maintained if somewhat dated in appearance.
Bodde her 2 netter i november 2023
Svar fra . den 29. nov. 2023
Kia Ora Thomas,Thank you for your valuable feedback.We appreciate your time in reviewing our services and it is delightful to know that you enjoyed your overall stay at the premises.We look forward to you staying with us again soon.Nga mihi,Semi Madanawa – Duty ManagerCrowne Plaza Team

10/10 – Utmerket

Grant

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We thoroughly enjoyed our stay at the Crowne Plaza in Queenstown. The staff are lovely, the location is perfect and the rooms were clean and spacious. Only downside was the breakfast buffet, which was just OK. All in all however it’s a great place to stay!
Bodde her 9 netter i november 2023
Svar fra . den 28. nov. 2023
Kia Ora Grant,Thank you for your valuable feedback!We appreciate your time in reviewing our services and it is delightful to know that you enjoyed your overall stay at the premises.We look forward to you staying with us again soon.Nga mihi,Semi Madanawa – Duty ManagerCrowne Plaza Team

6/10 – Grei

Ellen

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bed was so soft, couldn’t sleep, pillows too big or no support & bed not a king maybe a queen?
Bodde her 3 netter i november 2023
Svar fra Farah Pradewi den 24. nov. 2023
Kia Ora Ellen,Thank you for bringing these concerns to our attention. We regret that your experience did not meet your expectations and have shared your feedback with our management. We care deeply about our guests and want to provide the most comfortable experience possible. We hope you give us another chance soon, so we can share a more positive experience.Kind Regards,Farah PradewiDuty Manager - Crowne Plaza Queenstown

6/10 – Grei

Ranveig

Reiste med en gruppe
Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
The hotel has a great location but is way overpriced for what you get. The bathrooms need some updating - the shower curtains were missing several hooks and the bathtubs could use a no skid mat. The breakfast buffet was a disappointment.
Bodde her 2 netter i november 2023
Svar fra . den 5. des. 2023
Kia Ora Ranveig,Thank you for your valuable feedback.We appreciate your time in reviewing our services.We strive to make each stay as pleasant and comfortable as possible, and we take feedback seriously and will share your opinion with the other departments to make the necessary changes so we can provide a better experience in the future. We look forward to you staying with us again soon.Nga mihi,Semi Madanawa – Duty ManagerCrowne Plaza Team

10/10 – Utmerket

Yeh Lap

Bodde her 5 netter i november 2023
Svar fra Farah Pradewi den 11. des. 2023
Kia Ora Yeh,Thank you for your feedback. We hope to see you again soon. Kind Regards,Farah PradewiDuty Manager at Crowne Plaza Queenstown

10/10 – Utmerket

Bernard w

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Central Queenstown
Great hotel with the best service you could find.
Bodde her 7 netter i november 2023
Svar fra . den 14. nov. 2023
Kia Ora Bernard,Thank you for your feedback.We appreciate your time in reviewing our services and it is delightful to know that you enjoyed your overall stay at the premises.We look forward to you staying with us again soon.Nga mihi,Semi Madanawa – Duty ManagerCrowne Plaza Team

10/10 – Utmerket

Eunjoo

Bodde her 2 netter i november 2023
Svar fra Gabriela den 15. nov. 2023
Thank you for your positive review. We hope to welcome you again in the near future. Kindest regards, GabrielaFront Office ManagerCrowne Plaza Queenstown

10/10 – Utmerket

MA THERESA

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very convenient access to shopping, dining and entertainment.
Bodde her 3 netter i oktober 2023
Svar fra Drew den 1. nov. 2023
Thank you for your review Rachel! We are happy you enjoyed the great location of the hotel and your feedback will be passed on, as it is extremely useful to us, to help improve our services in the future. We would be delighted to welcome you back in the near future. Kindest Regards,

10/10 – Utmerket

Richard

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent staff. Very friendly and supportive. Location was superb. Close to attractions and restaurants. Easily walkable. Room clean and quiet. Bath and shower were very welcome after a long road trip. Boil water advisory on in Queenstown but that is not fault of hotel. Would stay again in a heartbeat.
Bodde her 3 netter i oktober 2023
Svar fra Gabriela den 28. okt. 2023
Thank you so much for your positive feedback. We would be delighted to welcome you back in the near future.Thank you!Kindest regards, Gabriela Front Office Manager Crowne Plaza Queenstown

10/10 – Utmerket

Tamara

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was so close to everything and our tours picked us up right from the hotel
Bodde her 3 netter i oktober 2023
Svar fra Farah Pradewi den 22. okt. 2023
Kia Ora Tamara,Thank you for taking a moment to share your recent experience at Crowne Plaza Queenstown. We are pleased to hear that you enjoyed the location of our hotel. We look forward to welcoming you back again soon.Kind Regards,Farah PradewiDuty ManagerCrowne Plaza Queenstown