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Anmeldelser av Copthorne Hotel & Apartments Queenstown Lakeview

4 out of 5
Copthorne Hotel & Apartments Queenstown Lakeview
88 Frankton Road, Queenstown

Anmeldelser

8,2

Veldig bra

Rangering på 10 − Utmerket. 350 av totalt 1003 anmeldelser." "
Rangering på 8 − Bra. 431 av totalt 1003 anmeldelser." "
Rangering på 6 − Grei. 155 av totalt 1003 anmeldelser." "
Rangering på 4 − Dårlig. 51 av totalt 1003 anmeldelser." "
Rangering på 2 − Forferdelig. 16 av totalt 1003 anmeldelser." "

8,6/10

Renhold

8,6/10

Personale og service

7,8/10

Fasiliteter

7,6/10

Overnattingsstedets bygg og tilstand

8,2/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Lisa

Likte: Renhold og personale og service
Good views, roadworks outside, nice staff. Is in Queenstown
Bodde her 3 netter i mai 2024

8/10 – Bra

Graeme

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great breakfast but restaurant closed for evening meal
Bodde her 1 natt i mai 2024

6/10 – Grei

CHUNG YIN

Reiste med partner
Likte: Renhold og personale og service
The heater electrical wall switch is faulty, so it's always in On position since it's fused, told hotel staff and they grab a portable heater for us. And I told them it's a potential fire hazard. Also the electrical outlet under the bed side table has bad connection. Beside of these, the staff are nice, view is fabulous. Only other down side is the location is a bit too far from the town center, but it's reflected by the price of it. I would come back to this hotel again if the power outlet are functioning properly.
Bodde her 2 netter i mai 2024

8/10 – Bra

Keng Leong og Petaling Jaya

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice property overlooking the the mountain
Bodde her 3 netter i mai 2024

8/10 – Bra

Karen

Reiste med partner
Likte: Renhold og personale og service
Very comfy bed. Wasnt told at any stage the restaurant was closed in the evening. I guess the cost reflected this but it would have been nice to be told at time of checking in. Suggest that you tell those with cars that there ate 2 levels for parking. Just a little thing but helpful to new visitors.
Bodde her 3 netter i mai 2024

6/10 – Grei

Michelle

Bodde her 2 netter i mai 2024

6/10 – Grei

Nannette

Bodde her 3 netter i mai 2024

6/10 – Grei

Ronald

Likte: Renhold og personale og service
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Alexander

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
What a beautiful place and view! Thank you!
Bodde her 1 natt i april 2024

8/10 – Bra

Jeff

Likte: Renhold og personale og service
The veiws were nice
Bodde her 1 natt i april 2024

4/10 – Dårlig

Sharon

Likte: Renhold
Likte ikke: Overnattingsstedets bygg og tilstand
Sadly it is very dated
Bodde her 1 natt i april 2024

10/10 – Utmerket

Ella

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
good place to stay. nice view
Bodde her 2 netter i april 2024

6/10 – Grei

Ravi

Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024

8/10 – Bra

Yaohua

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The stunning view from the balcony of the hotel room.
Bodde her 3 netter i mars 2024

10/10 – Utmerket

Robert

Bodde her 2 netter i mars 2024

4/10 – Dårlig

Kevin

Reiste med partner
Likte: Fasiliteter
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Badly damaged room, no views (Bushes in front) They mentioned Lakeview, if you need to jump up on a chair to see the lake then it shouldn't be Lakeview. The room has no air conditioning and very dated decor. We had a large gap in our wall with constant humming.
Bodde her 2 netter i mars 2024

4/10 – Dårlig

ross

Reiste med partner
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
The spa pool was the best part. Hotel was looking a bit tired
Bodde her 1 natt i mars 2024

6/10 – Grei

Beverley

Reiste med partner
Likte ikke: Personale og service
Dominic on the front desk,was very unwelcoming, unhelpful and made us feel stressed trying to get information. The description was a short stroll to town….true if you were a mountain goat. When we asked him about buses he said they wouldn’t stop and we could get a taxi. Also told about the road works at the front and if the noise gets too bad come and get earplugs! Apart from that…lovely spacious room, comfortable bed and clean
Bodde her 5 netter i mars 2024

10/10 – Utmerket

Gregory

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i mars 2024

10/10 – Utmerket

Ronald

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Ian

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Quiet room close to central Queenstown.
Bodde her 1 natt i mars 2024

8/10 – Bra

Robyn

Likte: Renhold og personale og service
Staff were great and rooms comfortable However the exterior of this hotel is dated and needs upgrade
Bodde her 2 netter i februar 2024

8/10 – Bra

Shiraan

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Comfortable accommodation and great beds. Staff were always helpful and very polite. Will be great once all the roadworks have been completed out the front - outside of Copthorne control of course. The weights in the gym facility were great. Treadmill and bike likely need servicing or updating as there was a bit of lag during use.
Bodde her 4 netter i februar 2024

6/10 – Grei

Robyn

Reiste med partner
Likte: Renhold
Spacious 2 bedroomed apartment with a lovely view over the lake. Dated decor, limited and unimpressive food offerings. Housekeeping was usually good but one morning a bed was left unmade, the towels weren't attended to properly and a rubbish bin wasn't emptied - not a big issue really. Roadworks right outside the building were a nuisance but not the hotel's fault.
Bodde her 4 netter i februar 2024

10/10 – Utmerket

Chris

Likte: Renhold og personale og service
Bodde her 3 netter i februar 2024

10/10 – Utmerket

Melissa

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
12min easy walk to town, stunning views from our room
Bodde her 2 netter i februar 2024

6/10 – Grei

Gary

Likte: Renhold, personale og service og romkomfort
Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024

8/10 – Bra

Martin

Reiste med familie
Likte: Renhold og personale og service
Dated and in need of an update
This is a dated complex which benefits from clever photography. The hot tub is not available so don't book based on using that. While dated, the rooms were clean and comfortable but one of them had no heating capabilities which were needed when we visited. The breakfast was ok.
Bodde her 1 natt i januar 2024

6/10 – Grei

David

Bodde her 1 natt i februar 2024

6/10 – Grei

BOK HEE

Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Not clean
Bodde her 1 natt i februar 2024

6/10 – Grei

Rob

Likte: Renhold og romkomfort
Copthorne queenstown
The room description was misleading at first. We had a superior lake view room that you couldn’t see the lake from. We had to upgrade to get what I expected
Bodde her 4 netter i januar 2024

8/10 – Bra

Lorna

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Good room, nice place. Lots of roadworks around the property but nothing they can do about that. Breakfast was alright
Bodde her 1 natt i januar 2024

10/10 – Utmerket

Susan

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Helpful service
The service was great. The front desk was very helpful. The bathroom could have been updated slightly. There were some marks on the bathroom floor that appeared like they couldn’t be cleaned up.
Bodde her 1 natt i januar 2024

10/10 – Utmerket

Hyeonjoo

Forretningsreisende, Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024

8/10 – Bra

Yang

Reiste med familie
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
We asked for a parking instruction map but denied, so we missed turning left at first attempt looking for car park and need to drive a long way to return back to hotel. Then scratched car chassis in acute u turn for parking at lower level.
Bodde her 1 natt i januar 2024

10/10 – Utmerket

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024

10/10 – Utmerket

KEUM JIN

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
환상적인 뷰
너무 좋은 위치에 너무 좋은 시설 넝수 좋은 직원들이 있습니다 주차장 입구와 출구가 불편한 것은 아쉬운 점입니다
Bodde her 2 netter i januar 2024

6/10 – Grei

Heather

Reiste med familie
Likte: Renhold
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Was disappointed that the restaurant was closed for dinner. I was travelling with my 90 year old aunt, so ended up eating in the bar. The buffet breakfast was nothing special, it was a bit on the cool side when we went for breakfast at 9am. I would not recommend this place for food. The staff were lovely and friendly but hospitality was not one of their strengths. We likened it to Fawlty Towers. On the plus side, the room was lovely.

8/10 – Bra

Nagisa.

Bodde her 2 netter i januar 2024

6/10 – Grei

Ross

Likte: Renhold, personale og service og romkomfort
Decent hotel, spoilt by noisy drain cover outside
Clean, comfortable room (especially bed), hotel is walkable to central Queenstown. However, in room 120 (furthest from reception on ground floor) we were next to entry/exit to car park which had a drain cover which clanked twice every time a vehicle went over it, all night! There was a surprising amount of traffic in and out and my wife hardly slept. Avoid rooms at this end of the corridor unless and until it's fixed.
Bodde her 1 natt i november 2023

8/10 – Bra

Amir

Bodde her 2 netter i januar 2024

6/10 – Grei

lynette

Bodde her 10 netter i desember 2023

10/10 – Utmerket

Vivienne

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Good location, big rooms
Bodde her 2 netter i januar 2024

2/10 – Forferdelig

Zhaoli

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Do not stay in this hotel! I booked so quickly for our NZ vacation without further investigating the reviews. Now I agree with the low ratings of this hotel - all are genuine, confirming my experience. These are the reasons you should never book and stay in this place. 1. False advertising: it is NOT a 4-star place; no air conditioning exists. They use windows to ventilate the hotel. The room smelled mildew, and my kids and husband sneezed all night. 2. It is not a lake-view hotel. The picture of the hotel makes it look like it is right next to the beautiful lake from the balcony. It is FALSE marketing. It is next to the busiest street in Queenstown, with the bus stop right in front of the hotel. 3. The hotel room is filthy, and amenities are old and broken: The carpet looked like it had not been vacuumed for months. Truly disgusting. The bedsheets were not changed, which made me feel itchy the whole night, that I could not sleep. The bathroom sink was yellowish, and the shelf in the shower was broken. The TV SET was not working correctly. On the balcony, there was a bunch of hair under the chair. 4. Noisy rooms and no one can sleep: all the rooms were designed to face the main road. So you can imagine the traffic noise on Frankton Road. They do not bother installing any A/C in the rooms. So, to get fresh air, we relied on opening the windows in the room. All traffic noise is so loud, and it is impossible to sleep from 9 pm until 7 am. 5. Badly designed carpark entrance- the
Bodde her 4 netter i desember 2023

6/10 – Grei

Cheryl

Bodde her 3 netter i desember 2023

6/10 – Grei

Dzu

Reiste med familie
Likte: Personale og service
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
When first got into the room, we noticed streaks of feces still present in the toilet bowl. It appeared that the janitor didnot clean the toilet .
Bodde her 2 netter i desember 2023

10/10 – Utmerket

Elizabeth

Reiste med familie
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
I don’t have any mobility problems but I realised that if you arrived by car and approached the hotel from the car park, which is below the building, you would not be able to get into the hotel, as there is no lift. Even for an able bodied person managing a suitcase up stairs and then down to reception was a nuisance. Quite impossible in a wheelchair.
The rooms. Each had a small balcony with those on the first floor and above having a great view of the mountains.9
The reception area from the street
Bodde her 2 netter i desember 2023

10/10 – Utmerket

Hisham

Bodde her 1 natt i desember 2023

10/10 – Utmerket

Priyanka

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great hotel; excellent service.
Bodde her 3 netter i desember 2023

6/10 – Grei

Kelly Jane

Reiste med familie
Likte: Fasiliteter
Nice location , shame restaurant not open for evening meals only breakfast .bar closes at 9 strange as many people came in for a drink after being out
Bodde her 3 netter i desember 2023