Hoteller nær Queens University of Charlotte

«Self parking was great option. Loved the breakfast. The room was clean and very comfortable. Staff very polite and professional. »

«Check-in was quick. Staff was friendly. Loved the open parking lot next to the hotel. Parking is $25 for self parking. Valet is an option as well. Not sure of the price. Lobby looked inviting and beautiful. Didn't get a chance to dine at the City Lights. I know expedia offered a 15% off towards my food and drinks but the receptionist at the hotel didn't mention it when checking in so I'm not sure if they honored it. The elevators are little slow but once I got to the room. It looked clean. The ...

«Nice clean and quiet property. Stores nearby and free parking in a nearby parking garage or you can valet your car. I would stay here again.»

«Everyone we met were very helpful and professional.»

«The staff is friendly, knowledgeable, and helpful. We loved everything about the hotel. This is the only hotel I'll book when we come to Charlotte, NC. 😊❤️»

«Nice Staff, clean room and a decent light breakfast! Great place for a quick overnight stay! Only down side was the pool area needed to be attended to. There were used towels everywhere and no clean ones… not a huge issue but it did make it a little less appealing! All in all a great place for a quick stay!»

«Staff was great however the first room we had my son found a roach on the floor and we where given another immediately.»

«The staff were the nicest people we have met at a hotel in a long time. Front deck was amazing and breakfast staff was super friendly as well!!»

«Great location! Would stay here again.»

«Close to the convention center and restaurants»

«Great room with Spectrum center literally within footsteps of property!»

«Property was great, room was comfortable and very spacious. The only thing that could be better would be the staff. When arriving the front desk agent was nowhere to be found. I waited for 10minutes. Also when leaving the front desk agent did not follow up about stay or even cared that I was checking out. Following some of the valet is lazy or lack of care. Hospitality and customer service goes a long way. I would hope to stay here again but wouldn't care to speak to any of the staff.»

«Beautiful hotel and great location. The parking garage and check in process was a bit confusing. Park in the P4 parking area and use the call button by the door to get inside. Check in is on the 14th floor. The rooms were spacious and well equipped. Although very comfortable at first, the bed was too soft and we all woke up stiff and sore! Ha! Ha! That’s what happens to middle aged folks! Beds matter! Enjoy your stay! Oh, and breakfast was great!»

«Clean rooms, friendly staff and great views!! Can’t ask for much more!!»

«Stephen, Desk Agent was truly marvelous. The room exceeded expectations. Location was ideal. I would recommend AC Hotel. Missed a clock. LOL.»

«The house smelled like mildew, especially the back bathroom. All of the furniture was hard and uncomfortable. And my family of 4 could not all sit on the couch together, leaving one person to have to sit in small, hard chairs. There were almost no amenities in the kitchen. It did not feel "homey". And after having to pay in full when I booked it, they waited until the day we left for vacation to tell us there was an additional payment due. I had to make the payment and then send an email in ...

«Very friendly staff. Quiet neighborhood»

«Nice hotel,very clean. Everything is great.»