Hoteller i Punta Hansa

«Botão da descarga ruim»

«La persona que me atendió de manera muy grosera, me cobró personalmente , aunque le expliqué muchas veces que ya lo había pagado por medio de la aplicación, aún que ya me había mostrado el recibo de pago. Literalmente me amenazo con correrme si no me daba el dinero, y por razones de logística tuve que pagarle ya que no tenía otro lugar donde quedarme. Fue una experiencia bastante estresante y desagradable. Decidí retirarme mejor y buscar otro lugar ( una que ya me había pagado dos veces) ya que ...

«Le falto un poco más de mantenimiento de limpieza y poner más conectores para cargar los celulares»

«Muito bom !!»

«The room was very much like in the pics very clean. It was really nice The shower was fine but could of used a little more pressure Would definitely recommend »

«Só vale pela localização. Tudo velho precisando de reforma urgente. Limpeza um horror. Sem condições de usar a cozinha. Não fornece detergente nem bucha. »

«Don’t stay at this hotel. They baited and switched the hotel room to an oceanfront room, which usually should be lovely; however in this case it was horrific. Hundreds of people are outside with many boom boxes playing music loudly. The music played until 4am. The shower was broken and the air conditioning didn’t work. They told us they couldn’t move us and would not refund my money. We called around the island and there was no availability. The next day, my husband begged them to move us and ...

«Great servive, facilities and breakfast»

«Limpeza y comodidad»

«This place is a scam, no less. I’ve been booking with hotels.com for many years and I never had to experience something this terrible. It looks good and clean from the pictures online but don’t let this fool you. As soon as we got in there was awful smell. The place wasn’t clean at all, rust on the shower handles, hair everywhere in the bathroom, needless to say they didn’t clean after the last visit. The main bed was so hard I think sleeping on the floor with a blanket would have been better so ...

«The front desk was very helpful. They was really nice, the room is big enough but there was dirty and nasty. We found some cockroaches in the room. We tell the housekeeper and the front desk guy, they don’t clean the room. Plus the shower was broken and the drain clogged. I don’t really comeback to this hotel.»

« Minha experiência neste hotel não foi positiva. O quarto apresentava problemas de limpeza, incluindo presença de mofo, o que pode ser prejudicial à saúde. Solicitei a troca de quarto, mas não houve solução. A internet não funcionava durante a estadia. O café da manhã tinha pouca variedade e se repetia diariamente. O atendimento também poderia ser mais atencioso. No geral, o hotel precisa melhorar em limpeza, manutenção e qualidade de serviço.»