Terrasse/patio

Anmeldelser av Punta Cana Princess Adults Only - All Inclusive

4 out of 5
Punta Cana Princess Adults Only - All Inclusive
Playas de Bavaro, Punta Cana, La Altagracia

Anmeldelser

8,0

Veldig bra

Rangering på 10 − Utmerket. 442 av totalt 1017 anmeldelser." "
Rangering på 8 − Bra. 286 av totalt 1017 anmeldelser." "
Rangering på 6 − Grei. 147 av totalt 1017 anmeldelser." "
Rangering på 4 − Dårlig. 77 av totalt 1017 anmeldelser." "
Rangering på 2 − Forferdelig. 65 av totalt 1017 anmeldelser." "

8,4/10

Renhold

8,8/10

Personale og service

8,0/10

Fasiliteter

8,0/10

Overnattingsstedets bygg og tilstand

8,4/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Elio

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 3 netter i april 2023
Svar fra Guest Service den 15. mai 2023
Dear Elio,We are pleased to hear that you have had a great stay at Punta Cana Princess and thank you for taking the time and sharing your feedback. We are deeply honored by your comments towards our staff. Guest satisfaction is our primary goal and it is rewarding to learn that it has been achieved on this occasion. We look forward to welcoming you again in the near future;Sincerely,Federico EspinalGeneral ManagerPunta Cana Princess All Suites Resort and Spa

10/10 – Utmerket

Joachim

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Veldig fornøyd
Kjempe god service, nye bade håndklær hver dag, rene pene rom, god mat!
Bodde her 13 netter i juni 2017
Svar fra Princess Hotels Resorts den 11. juli 2017
Dear Joachim, It is quiet refreshing to have received your good opinion about your stay here at our resort, Punta Cana Princess. We are truly honored by your compliments and we are glad that we were able to contribute to the creation of an unforgettable event for you. It is pleasing to know that we were able to surpass your expectations and we hope to continue doing the same for you and our other guests. We find your compliments towards our food, rooms,l and staff. All in all, we would just like to thank you for expressing your thoughts and we hope to host you again in the near future at Punta Cana Princess. Sincerely, Julio Paulino Operation Manager Punta Cana Princess All Suites Resort and Spa

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
PUNTA CANA PRINCESS
Punta Cana princess var et supert hotell med blide og service innstilte ansatte. Eneste negative var at wifi måtte kjøpes særskilt for å få på rommet samt at wifi i fellesområdet bevisst var holdt tregt. Wifi bør være gratis overalt og inkluderes i romprisen. Dersom det gjøres er stedet førsteklasses. Maten på de fem restaurantene var i hovedsak god og i hovedrestauranten ble det servert variert og god mat Stranden var også bra så stedet kan trygt anbefales:)
Svar fra Princess Hotels Resorts den 6. feb. 2016
Kjære gjest, Vi vil gjerne takke for at du valgte vårt hotell for ferien, og også for å dele dine erfaringer med oss. Hver kritikk, kompliment og anbefaling vil hjelpe oss til å forbedre våre standarder for tjenester. Takk for dine forslag deg; kan du være trygg på at internt vil vi ta de nødvendige tiltak; mens i mellomtiden, for å formidle dine kommentarer til riktig avdeling unngå eventuelle fremtidige ulemper. I det hele tatt, tusen takk for tilbakemelding, og håper å være vert for deg igjen i fremtiden på vår resort. Oppriktig, Julio Paulino Driftsleder

8/10 – Bra

Svein Erik og Asker

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bra hotell - men kan bli bedre
Et veldig bra hotelltilbud. Maten, servicen og hyggelig personale gjorde oppholdet minneverdig. Men en ting trekker ned. Internett. Når man betaler så mye for å bo på et ''all inclusive'' hotell, skaper det mye irritasjon når man må betale ekstra for å få internett på rommet. Og særlig fordi selskapet som leverte tjenesten sa det rett ut at ''vi sender ut dårligere signaler til resepsjonen for at folk skal kjøpe å ha internett på rommet. Folkene i resepsjonen kunne tatt et smilekurs.
Svar fra Princess Hotels Resorts den 6. feb. 2016
Kjære gjest, Vi vil gjerne takke for at du deler dine erfaringer med oss. Hver kritikk, kompliment og anbefaling vil hjelpe oss til å forbedre våre standarder for tjenester. Tusen takk for positive kommentarer om mat, service og ansatte På den annen side, vi beklager dypt at du ikke kunne nyte til fulle, og vi håper du forstår at det var aldri vår hensikt å skuffe deg likevel. Vi håper disse ulempene ikke avskrekke deg med å velge Punta Cana Princess i fremtiden. Oppriktig, Julio Paulino Driftsleder Punta Cana Princess All Suites Resort and Spa

10/10 – Utmerket

Erik og Oslo

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Very nice resort - poor wifi
Nice resort, friendly staff, several restaurants with varied cuisine and good drinks. All in all a perfect place for a relaxing vacation besides the poor wifi! They had turned the speed on the free wifi in the reception down to make guest buy wifi packages. The problem was that this wifi didnt work so well either.
Svar fra Princess Hotels Resorts den 6. feb. 2016
Dear Erik, We would like to thank you for choosing Punta Cana Princess for your holidays and also for sharing your experience with us. Each criticism, compliment and recommendation will help us to improve our standards of services. Thank you very much for your positive comments about the room and our staff. We deeply regret that you couldn’t enjoy to the fullest and we hope you understand that it was never our intention to disappoint you in anyway. All in all, thank you very much for your feedback and hope to host you again in the future at Punta Cana Princess. Sincerely, Julio Paulino Operation Manager Punta Cana Princess All Suites Resorts and Spa

6/10 – Grei

Nick

Reiste med partner
Likte: Fasiliteter
Tolle Strandlage Sehr diverse Essensmöglichkeiten
Bodde her 6 netter i mai 2024

8/10 – Bra

Rosy

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
😁
Bodde her 2 netter i mai 2024
Svar fra Guest Service den 27. mai 2024
Dear Rosy. Thank you for rating us. Cordial greetings, Federico Espinal. Gerente General. Punta Cana Princess

8/10 – Bra

Katherine og Coamo

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Muy buen hotel, lleno de paz y amabilidad.
Bodde her 5 netter i mai 2024
Svar fra Guest Service den 26. mai 2024
Querida Katherine. Gracias por calificarnos. Saludos cordiales, Federico Espinal. Gerente general. Princesa Punta Cana

6/10 – Grei

Irena og Lemont

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Not as excpected
Bodde her 7 netter i mai 2024
Svar fra Guest Service den 26. mai 2024
Dear Irena. Thank you for taking the time to share the comments on your trip. We are glad that you chose our hotel as your holiday destination but we regret that your stay was not as expected as our main goal will always be to please our visitors. Please accept our apologies for any inconvenience you may have had staying here with us. We hope to have the privilege to be your host on your next trip to the Dominican Republic.Sincerely, Federico Espinal. General Manager. Punta Cana Princess.

10/10 – Utmerket

Hector

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mai 2024
Svar fra Guest Service den 25. mai 2024
Dear Hector. Thank you for rating us. Cordial greetings, Federico Espinal. Gerente General. Punta Cana Princess

8/10 – Bra

Andrea

Likte: Renhold, personale og service og fasiliteter
Bueno
Bodde her 3 netter i mai 2024
Svar fra Guest Service den 24. mai 2024
Dear Andrea. Thank you for rating us. Cordial greetings, Federico Espinal. Gerente General. Punta Cana Princess

10/10 – Utmerket

Jennifer

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mai 2024
Svar fra Guest Service den 24. mai 2024
Dear Jennifer. Thank you for rating us. Cordial greetings, Federico Espinal. Gerente General. Punta Cana Princess

10/10 – Utmerket

Rodolfo Esteban Andres Pacheco

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I like to have access direct to the beach
Bodde her 4 netter i mai 2024
Svar fra Guest Service den 26. mai 2024
Dear Rodolfo. Thank you for rating us. Cordial greetings, Federico Espinal. Gerente General. Punta Cana Princess

8/10 – Bra

Chelsea

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 7 netter i mai 2024
Svar fra Guest Service den 24. mai 2024
Dear Chelsea. Thank you for rating us. Cordial greetings, Federico Espinal. Gerente General. Punta Cana Princess

10/10 – Utmerket

Joaquin og San Juan

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Excelente Hotel
Bodde her 2 netter i april 2024
Svar fra Guest Service den 21. mai 2024
Dear Joaquin. Thank you for rating us. Cordial greetings, Federico Espinal. Gerente General. Punta Cana Princess

4/10 – Dårlig

German og West Palm Beach

Reiste med en gruppe
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
I wish I could have had a better stay at this property, staff needs training, it seems like everyone is lost there. The customer service is awful, I had to change rooms due to a noisy A/C no one apologized, next room fridge wasn't working and it was never fixed after I called, the room key did not work at least 4 times and had to go be replaced... In restaurants staff is very rude, do not expect manners from the employees, to be honest I was astonished this is the very first time this happens to me in any resort. Also if you are young and trying to have a good time do not go here, there is no music in the pool or fun activities, entertainers do not entertain anyone. Only decent thing was the food.
Bodde her 3 netter i mai 2024
Svar fra Guest Service den 21. mai 2024
Dear German. Thank you for taking the time to share the comments on your trip. We are glad that you chose our hotel as your holiday destination, but we regret that your stay was not as expected as our main goal will always be to please our visitors. Please accept our apologies for any inconvenience you may have had staying here with us. We hope to have the privilege to be your host on your next trip to the Dominican Republic.Sincerely, Federico Espinal. General Manager. Punta Cana Princess.

6/10 – Grei

Stephanie og Pooler

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Did not appreciate all of the vendors and sales pitches constantly while we were on the private beach. We specifically paid for a beach trip and could not enjoy it. The food needs more variety.
Bodde her 7 netter i mai 2024
Svar fra Guest Service den 21. mai 2024
Dear Stephanie. Thank you for taking the time to share the comments on your trip. We are glad that you chose our hotel as your holiday destination but we regret that your stay was not as expected as our main goal will always be to please our visitors. Please accept our apologies for any inconvenience you may have had staying here with us. We hope to have the privilege to be your host on your next trip to the Dominican Republic.Sincerely, Federico Espinal. General Manager. Punta Cana Princess.

8/10 – Bra

TANYA Rachalle

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The food was not good at all of the restaurants.
Bodde her 3 netter i mai 2024
Svar fra Guest Service den 21. mai 2024
Dear Tanya Rachalle. Thank you for sharing your vacation comments. We are happy that you have chosen our hotel as your vacation destination and for the positive comments about our property and the advantages it offers. We were delighted to read that everything was to your liking and we were able to meet your expectations. We hope to have the privilege of welcoming you on your next vacation. Best regards, Federico Espinal. General manager. Punta Cana Princess

10/10 – Utmerket

Yolanda

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
First time in this resort and the reason why we book is because it is small and by reading other reviews it met our expectations. I enjoyed how quiet and relaxing our experience was… for guests that want the party theme can go to the sister resort but the resort itself also has games and music in the pool area . The food variety was good…there is something for everyone. Our room was always clean with fresh towels and mini fridge filled up. The staff is amazing! Hard working people , always with a smile and ready to make our stay comfortable. We will be going back.
Bodde her 7 netter i mai 2024
Svar fra Guest Service den 21. mai 2024
Dear Yolanda. Thank you for sharing your vacation comments. We are happy that you have chosen our hotel as your vacation destination and for the positive comments about our property and the advantages it offers. We were delighted to read that everything was to your liking and we were able to meet your expectations. We hope to have the privilege of welcoming you on your next vacation. Best regards, Federico Espinal. General manager. Punta Cana Princess

8/10 – Bra

JUDY LYNN

Reiste med partner, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The rooms really need to be updated and the Buffay food was the same day after day and was not served hot. But the beach is beautiful and the grounds themselves are kept very nice. I enjoyed my time there. It’s my second time there.
Bodde her 7 netter i mai 2024
Svar fra Guest Service den 20. mai 2024
Dear Judy Lynn. Thank you for sharing your vacation comments. We are happy that you have chosen our hotel as your vacation destination and for the comments about our property and the advantages it offers. We were delighted to read that everything was to your liking and we were able to meet your expectations. We hope to have the privilege of welcoming you on your next vacation. Best regards, Federico Espinal. General manager. Punta Cana Princess

10/10 – Utmerket

brett

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great price and a quiet atmosphere, a layed back resort, great staff, restaurants, and a nice shop. Perfect for families
Bodde her 1 natt i mai 2024
Svar fra Guest Service den 20. mai 2024
Dear Brett. Thank you for sharing your vacation comments. We are happy that you have chosen our hotel as your vacation destination and for the positive comments about our property and the advantages it offers. We were delighted to read that everything was to your liking and we were able to meet your expectations. We hope to have the privilege of welcoming you on your next vacation. Best regards, Federico Espinal. General manager. Punta Cana Princess

2/10 – Forferdelig

Yoel

Menu muy poco variado! Comida muy repetitiva cada día! No tiene conforts! No me gustó
Bodde her 6 netter i mai 2024
Svar fra Guest Service den 19. mai 2024
Estimado Yoel,Nos gustaría agradecerle por haber aprovechado la oportunidad para compartir la experiencia que tuvo mientras estuvo en Punta Cana Princess. Cada crítica, cumplido y recomendación nos ayudarán a mejorar nuestros estándares de servicios.En referencia sus comentarios sobre la comida, lamentamos que no pudo llenar sus expectativas.Una vez más, apreciamos el momento en que aprovechó para expresar sus opiniones acerca de nuestro hotel y esperamos que estos inconvenientes no le impidan seleccionar a Punta Cana Princess en el futuro.Atentamente,Federico EspinalGerente GeneralPunta Cana Princess All Suites Resort and Spa

8/10 – Bra

Donna Marie

Likte: Renhold og personale og service
Bodde her 7 netter i mai 2024
Svar fra Guest Service den 16. mai 2024
Dear Donna Marie. Thank you for rating us. Cordial greetings, Federico Espinal. Gerente General. Punta Cana Princess

10/10 – Utmerket

meena

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i mai 2024
Svar fra Guest Service den 16. mai 2024
Dear Meena. Thank you for rating us. Cordial greetings, Federico Espinal. Gerente General. Punta Cana Princess

10/10 – Utmerket

Spencer

Reiste med partner
Likte: Personale og service og fasiliteter
The staff was super friendly and accommodating.
Bodde her 6 netter i april 2024
Svar fra Guest Service den 14. mai 2024
Dear Spencer. Thank you for sharing your vacation comments. We are happy that you have chosen our hotel as your vacation destination and for the positive comments about our property and staff. We hope to have the privilege of welcoming you on your next vacation. Best regards, Federico Espinal. General manager. Punta Cana Princess

10/10 – Utmerket

Gloria F Cotton

Reiste med en gruppe
The food at the Italian restaurant was under cook, the pasta was rubbery. The food at the steakhouse, I had baby back ribs, was a little tough, the corn was overcooked and dry, no bread was served, there was chips. The only sweet red wine you had, I had to purchase. The restaurant at beach was my savior.
Bodde her 3 netter i mai 2024
Svar fra Guest Service den 14. mai 2024
Dear Gloria. Thank you for taking the time to share the comments on your trip. We are glad that you chose our hotel as your holiday destination but we regret that the food at the Italian restaurant was not of your liking. Please accept our apologies for any inconvenience you may have had staying here with us. We hope to have the privilege to be your host on your next trip to the Dominican Republic.Sincerely, Federico Espinal. General Manager. Punta Cana Princess.

10/10 – Utmerket

Alysson

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great for relaxing
Bodde her 3 netter i mai 2024
Svar fra Guest Service den 14. mai 2024
Dear Alysson. Thank you for rating us. Cordial greetings, Federico Espinal. Gerente General. Punta Cana Princess

10/10 – Utmerket

Emilie

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
J'ai vraiment aimé cet hotel, c'est ultra calme et bien situé. La plage est magnifique et les employés sont adorables.
Bodde her 7 netter i april 2024
Svar fra Guest Service den 14. mai 2024
Chère Emilie. Merci d'avoir partagé vos commentaires de vacances. Nous sommes heureux que vous ayez choisi notre hôtel comme destination de vacances et pour les commentaires positifs sur notre propriété et les avantages qu'elle offre. Nous avons été ravis de lire que tout était à votre goût et avons pu répondre à vos attentes. Nous espérons avoir le privilège de vous accueillir lors de vos prochaines vacances. Cordialement, Federico Espinal. Directeur général. Princesse de Punta Cana

8/10 – Bra

Solmary Cruz

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good place for short vacations. Beautiful beach. Staff is good but they can improve. Animations we're ok. Food was good If you are looking for traditional Dominican food, they do not have a variety of it. Is a All Inclusive hotel but the room service is not included. You have to pay for it. Rooms are comfortable but AC is not that good. Pool close at 6pm but they have party every day in the lobby area. Drinks are good. Good place to stay
Bodde her 3 netter i mai 2024
Svar fra Guest Service den 14. mai 2024
Dear Lina. Thank you for sharing your vacation comments. We are happy that you have chosen our hotel as your vacation destination and for the positive comments about our property and the advantages it offers. We hope to have the privilege of welcoming you on your next vacation. Best regards, Federico Espinal. General manager. Punta Cana Princess

10/10 – Utmerket

Arsene

Bodde her 2 netter i mai 2024
Svar fra Guest Service den 25. mai 2024
Dear Arsene. Thank you for rating us. Cordial greetings, Federico Espinal. Gerente General. Punta Cana Princess

6/10 – Grei

Jessica

Reiste med partner
Likte: Renhold og personale og service
Likte ikke: Fasiliteter
Average resort.
Bodde her 3 netter i april 2024
Svar fra Guest Service den 14. mai 2024
Dear Jessica. Thank you for rating us. Cordial greetings, Federico Espinal. Gerente General. Punta Cana Princess

4/10 – Dårlig

Charlotte

Reiste med en gruppe
Likte: Renhold
I have stayed at other all inclusive resorts in Punta, Cana, and this one is not up to par with the other ones. The property has seen better days and some things are in disrepair in the guest rooms and on the property generally. I could not use the Jacuzzi in my room because the faucet was an extremely slow cold water trickle. The steps on the ladders going into the pool are loose and wobbly, and an accident waiting to happen. This is something simple that would be an easy fix. Some of the staff give it their all, but it is clear that others have just given up. The place is in need of an overhaul. The food was probably the biggest disappointment. I’m not a picky eater, but I was having trouble finding appealing options at the resort restaurants. Also notice that unless you pay $175 on arrival, you will not have access to the full restaurant menus or to the premium lounge cabanas on the beach. For example, an actual steak is going to cost you an additional $50-$75. Nightlife is pretty tame and usually ends early. The whole place dies at 11pm. I would not return.
Bodde her 5 netter i april 2024
Svar fra Guest Service den 14. mai 2024
Dear Charlotte. Thank you for taking the time to share the comments on your trip. We are glad that you chose our hotel as your holiday destination but we regret that your stay was not as expected as our main goal will always be to please our visitors. Please accept our apologies for any inconvenience you may have had staying here with us. We hope to have the privilege to be your host on your next trip to the Dominican Republic.Sincerely, Federico Espinal. General Manager. Punta Cana Princess.

10/10 – Utmerket

Julio

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good property for vacation
Bodde her 3 netter i april 2024
Svar fra Guest Service den 14. mai 2024
Dear Julio. Thank you for rating us. Cordial greetings, Federico Espinal. Gerente General. Punta Cana Princess

10/10 – Utmerket

Delena Alemu

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I loved it!
Bodde her 4 netter i april 2024
Svar fra Guest Service den 14. mai 2024
Dear Delena Alemu. Thank you for rating us. Cordial greetings, Federico Espinal. Gerente General. Punta Cana Princess

10/10 – Utmerket

Javier

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
That so it was amazing the staff very friendly. I will come back again.
Bodde her 3 netter i april 2024
Svar fra Guest Service den 14. mai 2024
Dear Javier. Thank you for rating us. Cordial greetings, Federico Espinal. Gerente General. Punta Cana Princess

8/10 – Bra

Michele Renee

Reiste med en gruppe
Likte: Renhold, personale og service og fasiliteter
The staff was wonderful and very helpful. The food is excellent but the rooms are bit dated. It is small and fun for a personal experience. It is an ideal location for adults who are looking for relaxing vacation. The sister property is where you will find the big party. It was exactly what I was looking for.
Bodde her 4 netter i april 2024
Svar fra Guest Service den 14. mai 2024
Dear Michele Renee. Thank you for sharing your vacation comments. We are happy that you have chosen our hotel as your vacation destination and for the positive comments about our property and the advantages it offers. We were delighted to read that everything was to your liking and we were able to meet your expectations. We hope to have the privilege of welcoming you on your next vacation. Best regards, Federico Espinal. General manager. Punta Cana Princess

2/10 – Forferdelig

Meng

Likte: Renhold
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
No wifi in rooms and they’ll tell you it’s not guaranteed in the rooms. Your key cards will constantly deactivate. The tours are scams in the lobby. Book another place. Not renovated.
Bodde her 4 netter i april 2024
Svar fra Guest Service den 14. mai 2024
Dear Meng, Thank you for taking the time to share the comments on your trip. We are glad that you chose our hotel as your holiday destination but we regret that your stay was not as expected as our main goal will always be to please our visitors. Please accept our apologies for any inconvenience you may have had staying here with us. We hope to have the privilege to be your host on your next trip to the Dominican Republic.Sincerely, Federico Espinal. General Manager. Punta Cana Princess.

10/10 – Utmerket

Tanya

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This is a smaller hotel, which made it easy to walk and reach alll the amenities without hopping on a trolley. It is excellent for older adults. The food was excellent and, most of all the staff was excellent, warm and very welcoming. I would recommend this hotel for those who want to relax, avoid loud music at night and spend days in front of a beautiful beach feeling the cool breeze or the warm sun. For additional pay, there’s a lot of activities that are available for those who want nature experiences and fun or getting to know the country. Our experience with the hotel was excellent and we would definitely return and recommend.
Bodde her 3 netter i april 2024
Svar fra Guest Service den 14. mai 2024
Dear Tanya. Thank you for sharing your vacation comments. We are happy that you have chosen our hotel as your vacation destination and for the positive comments about our property and the advantages it offers. We were delighted to read that everything was to your liking and we were able to meet your expectations. We hope to have the privilege of welcoming you on your next vacation. Best regards, Federico Espinal. General manager. Punta Cana Princess

10/10 – Utmerket

Julie

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff were amazing nothing was to much trouble
Bodde her 7 netter i april 2024
Svar fra Guest Service den 14. mai 2024
Dear Julie. Thank you for rating us. Cordial greetings, Federico Espinal. Gerente General. Punta Cana Princess

8/10 – Bra

Michael

Reiste med en gruppe
Likte: Renhold og personale og service
Staff was excellent!! Very nice and helpful! A/C is room did not work properly -- stayed around 25C even when set at 13C. Food at Steakhouse, Italian, and Fondue restaurants was excellent, served fresh and hot. However, everyone our party's biggest complaint was "luke warm" food at buffet and Seafood restaurant. Definitely recommend serving hot food at buffet.
Bodde her 5 netter i april 2024
Svar fra Guest Service den 14. mai 2024
Dear Michael. Thank you for sharing your vacation comments. We are happy that you have chosen our hotel as your vacation destination and for the comments about our property and the advantages it offers. We hope to have the privilege of welcoming you on your next vacation. Best regards, Federico Espinal. General manager. Punta Cana Princess

4/10 – Dårlig

Emma

Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 6 netter i april 2024
Svar fra Guest Service den 14. mai 2024
Dear Emma. Thank you for rating us. Cordial greetings, Federico Espinal. Gerente General. Punta Cana Princess

6/10 – Grei

Victor Carson

Reiste med familie
Likte: Renhold og personale og service
Beautifully kept grounds, great and friendly service, well kept and beautiful beach and pool. The only drawback was the food. The buffet was on the small side and not a huge variety. There were only 3 a la carte restaurants on site, which did not need reservations. Sister resorts next door had a better buffet and more a la carte restaurants but they were not easily accessible. You must take a golf cart ride to get there. The adults only was not as updated as the other sister properties. All in all, we had a great time.
Bodde her 9 netter i april 2024
Svar fra Guest Service den 14. mai 2024
Dear Victor Carson. Thank you for sharing your vacation comments. We are happy that you have chosen our hotel as your vacation destination and for the positive comments about our property and the advantages it offers. We were delighted to read that everything was to your liking and we were able to meet your expectations. We hope to have the privilege of welcoming you on your next vacation. Best regards, Federico Espinal. General manager. Punta Cana Princess

10/10 – Utmerket

Ruth Aurelia

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
FUE EXCELENTE TODO, LAS INSTALACIONES EL CUERTO TODO FUE MUY BIEN
Bodde her 3 netter i april 2024
Svar fra Guest Service den 14. mai 2024
Querida Ruth Aurelia. Gracias por compartir sus comentarios sobre las vacaciones. Nos alegramos de que haya elegido nuestro hotel como destino de vacaciones y por los comentarios positivos sobre nuestra propiedad y las ventajas que ofrece. Nos encantó leer que todo fue de su agrado y pudimos cumplir con sus expectativas. Esperamos tener el privilegio de darle la bienvenida en sus próximas vacaciones. Saludos cordiales, Federico Espinal. Gerente general. Punta Cana Princess

10/10 – Utmerket

Sonia

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Guest Service den 14. mai 2024
Dear Sonia. Thank you for rating us. Cordial greetings, Federico Espinal. Gerente General. Punta Cana Princess

10/10 – Utmerket

Jonathan

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i april 2024
Svar fra Guest Service den 14. mai 2024
Dear Jonathan. Thank you for rating us. Cordial greetings, Federico Espinal. Gerente General. Punta Cana Princess

6/10 – Grei

Rabab

Reiste med familie
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The property needs a lot of maintenance.. Internet is not available in the rooms, which is not indicated when you book and is very inconvenient. Even in common areas where internet is available it is very slow. Cleanness is not super good. In general the facility should be much better serviced. At the pool for example there was no one to even help u get an umbrella or take an order from u. On the other hand entertainment at night was quite nice and diverse.
Bodde her 4 netter i april 2024
Svar fra Guest Service den 14. mai 2024
Dear Rabab. Thank you for taking the time to share the comments on your trip. We are glad that you chose our hotel as your holiday destination but we regret that your stay was not as expected as our main goal will always be to please our visitors. Please accept our apologies for any inconvenience you may have had staying here with us. We hope to have the privilege to be your host on your next trip to the Dominican Republic.Sincerely, Federico Espinal. General Manager. Punta Cana Princess.

10/10 – Utmerket

Damian Jesús

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Muy buen sitio
Bodde her 3 netter i april 2024
Svar fra Guest Service den 14. mai 2024
Dear Damian. Thank you for rating us. Cordial greetings, Federico Espinal. Gerente General. Punta Cana Princess

10/10 – Utmerket

isaura

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great service
Bodde her 1 natt i april 2024
Svar fra Guest Service den 14. mai 2024
Dear Isaura. Thank you for rating us. Cordial greetings, Federico Espinal. Gerente General. Punta Cana Princess

4/10 – Dårlig

rachel

Reiste med partner
Likte: Renhold og fasiliteter
Hotel is nice but the food is gross I was 2 days and both days same food on the buffet adding that food was salty most of stuff spicy adding that Patrick the buffet súper iros was aggressive verbally with me very nasty poor customer service and ethics
Bodde her 2 netter i april 2024
Svar fra Guest Service den 14. mai 2024
Dear Rachel. Thank you for taking the time to share the comments on your trip. We are glad that you chose our hotel as your holiday destination but we regret that your stay was not as expected as our main goal will always be to please our visitors. Please accept our apologies for any inconvenience you may have had staying here with us. We hope to have the privilege to be your host on your next trip to the Dominican Republic.Sincerely, Federico Espinal. General Manager. Punta Cana Princess.

10/10 – Utmerket

Marisol

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i april 2024
Svar fra Guest Service den 14. mai 2024
Dear Marisol. Thank you for rating us. Cordial greetings, Federico Espinal. Gerente General. Punta Cana Princess