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Anmeldelser av Bahia Principe Grand Punta Cana - All Inclusive

4 out of 5
Bahia Principe Grand Punta Cana - All Inclusive
Arena Gorda - Macao, Seccion Baigua, Punta Cana, La Altagracia

Anmeldelser

7,2

Bra

Rangering på 10 − Utmerket. 543 av totalt 1521 anmeldelser." "
Rangering på 8 − Bra. 313 av totalt 1521 anmeldelser." "
Rangering på 6 − Grei. 253 av totalt 1521 anmeldelser." "
Rangering på 4 − Dårlig. 195 av totalt 1521 anmeldelser." "
Rangering på 2 − Forferdelig. 217 av totalt 1521 anmeldelser." "

7,6/10

Renhold

7,4/10

Personale og service

7,4/10

Fasiliteter

7,4/10

Overnattingsstedets bygg og tilstand

7,8/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Zulma Ivette Rios

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice and quite
Bodde her 4 netter i mai 2024
Svar fra Guest Relations den 25. mai 2024
Dear Mrs. Zulma Ivette Rios,We are glad to hear that your stay with us was pleasant. We hope to see you again soon!Kind regards,Guest Relations Bahia Principe Bavaro Resort

10/10 – Utmerket

Virginia Natalia Hernandez

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The workers are kindness and friendly
Svar fra Guest Relations den 25. mai 2024
Dear Mrs. Virginia Natalia Hernandez,Thank you very much for your kind words, we are proud that you found everything amazing and that the service of our staff could not have been better. Kind regards,Guest Relations Bahia Principe Bavaro Resort

8/10 – Bra

JOSUE MIGUEL MAYSONET

Reiste med familie og små barn
Likte: Renhold, personale og service og fasiliteter
Humedad en las habitaciones y filtros de los baños no funcionan.
Bodde her 3 netter i mai 2024
Svar fra Guest Relations den 24. mai 2024
Estimado Sr. Josue Miguel Maysonet,Muchas gracias por su rápido y detallado comentario. No estábamos al tanto de este problema y le agradezco mucho que me lo haya comunicado. Ahora podremos hacer los ajustes necesarios en nuestro flujo de trabajo y hacer un seguimiento de nuestro progreso para ser más eficiente en general. A lo largo de las próximas semanas, mientras aplicamos estos cambios, esperamos que podamos comprobar regularmente nuestra capacidad para superar este problema. Siempre a su disposición, Guest Relations Bahia Principe Bavaro Resort

4/10 – Dårlig

ramon

Reiste med partner
Likte: Personale og service
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Malo nos lobque promocionan
Bodde her 4 netter i mai 2024
Svar fra Guest Relations den 24. mai 2024
Dear Ramon,Please allow us to apologize for not having fulfilled our objective with you, which is to meet the expectations of our customers. We are very sorry for the inconvenience mentioned above. We look forward to welcoming you on a future stay and have the opportunity to change any negative perceptions you may have had. Best regards, Guest Relations Bahia Principe Bavaro Resort

4/10 – Dårlig

NIKOLAS

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This property was far below the standards indicated. Staff were rude and rooms often not restocked. The food was sub par often feeling sick after eating.
Bodde her 7 netter i mai 2024
Svar fra Guest Relations den 24. mai 2024
Dear Mr. Nikolas,Thank you very much for your quick and detailed comment. We were not aware of this problem and I thank you very much for bringing it to my attention. We will now be able to make the necessary adjustments to our workflow and track our progress in becoming more efficient overall. Over the next few weeks, as we implement these changes, we hope that we will be able to regularly test our ability to overcome this issue. Always at your disposal, Guest Relations Bahia Principe Bavaro Resort

4/10 – Dårlig

Margaret Ann

Reiste med familie
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Even though we arrived well after the check in time our room was not ready. The front desk staff were often rude when asked questions. We waited an hour in the lobby constantly being bombarded with persons placed there trying to convince us to “upgrade” to their premium package. All of our party spent at least one full day in the room Ill from the food at the buffet. The rooms all had a large amount of mold in the washrooms, one of the rooms we paid for had a leak in the roof and the front desk staff instructed us to have someone stay in the room to supervise maintenance fix it. The replenishment of the rooms was inconsistent often items such as coffee and water were not replaced in the rooms. At one point they allowed some of the table vendors in the resort, making it impossible to go to the buffet without being harassed to purchase. Overall I found a resort with minimal relaxation, where I would have been further to stay at either a hotel or air bnb.
Bodde her 8 netter i mai 2024
Svar fra Guest Relations den 24. mai 2024
Dear Mrs. Margaret Ann,We sincerely appreciate your comments and the time you have taken to evaluate our service. From what you have said, we understand what we need to do to renew ourselves and become more efficient in providing service to our customers. Your suggestions have been worthwhile and we hope to implement them very soon. Best regards, Guest Relations Bahia Principe Bavaro Resort

8/10 – Bra

JULISSA

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 7 netter i april 2024
Svar fra Guest Relations Department den 14. mai 2024
Dear Guest,Thank you for your rating, we look forward to welcoming you back.Best regards,

10/10 – Utmerket

Suzanne

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great place!
Bodde her 7 netter i april 2024
Svar fra Guest Relations DepartmentgG den 14. mai 2024
Dear Guest,We thank you for taking the time of sharing your opinion with us which we will take in the highest consideration.It’s our sincere hope to have the opportunity to welcome you in the near future in any of our Bahia Principe Hotels & Resorts to show you our commitment to excellence.Kindest regards,

8/10 – Bra

Paige

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i mars 2024
Svar fra Guest Relations DepartmentgG den 14. mai 2024
Dear Guest,Thank you for your rating, we look forward to welcoming you back.Best regards,g

6/10 – Grei

Valmira

Reiste med familie og små barn
Likte: Fasiliteter
The pools the beach is beautiful environment. The pool is great for little kids the way its designed. We did have an issues with the check in staff as soon as we arrived. As we had an earlier flight and got there at 12. So by 3 o'clock my husband approached the counter to get the room #. They where yelling at him to go at the back of the line .We did wait in line when we first got there . So we assumed its was common courtesy to just give us the room # as we had been waiting since 12. That was uncomfortable and uncalled for. But my God the mosquitoes are horribly. Everything in the room had dead mosquitoes. Everyone was bitten everywhere. It didn't matter where u went they were everywhere. I have been to other hotels in this area i have never encountered such a horrible amount of mosquitoes everywhere. Lobby, restaurant, pool, the hotel room it was a never ending battle with mosquitoes.
Svar fra Guest Relations Department den 14. mai 2024
Dear Guest,We would like to extend our most sincere apologies for any inconveniences or difficulties you may have experienced during your stay.We thank you for taking the time of sharing your opinion with us which we will take in the highest consideration.Best regards,

6/10 – Grei

Kristi

Reiste med familie
Likte: Overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
While the property is nicely kept, it is very dated. The room did not have any hotel info in it, nor did it have anything to write on or with. Had asked for more pillows 4 different times and they were never brought. The ceiling was leaking from the heavy rain. Check in process was difficult, they did not have any rooms available with 2 beds, which I had specifically asked for when booking. They had to bring a roll away bed which immediately broke when laid on and couldn't get another one until the next night. I kept checking back for another room, there were none available. I thought the staff was mostly rude. None of the bartenders did anything to earn a tip. Bar service at the pool or beach was pretty much non existent. Food at the buffet was the same thing every night and not hot at all. The beach was beautiful and kept clean.
Bodde her 8 netter i april 2024
Svar fra Guest Relations Department den 14. mai 2024
Dear Guest,Our main goal strives in achieving our guests' complete satisfaction, now that they are the axis that governs all of our activity and it is towards them that we head our constant effort every day. We are really sorry to hear that you were not satisfied with our services in your son’s wedding and we apologize for any inconvenience you may have experienced.Best regards,

8/10 – Bra

Patricia Grillo

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I loved the variety of entertainment each night, you could choose whether you wanted to watch a show or listen to live music or even better, go to a second show after the first show! So many options for entertainment. staff was very friendly and facilities were always clean. Beach was absolutely stunning, I would definitely recommend to friends and family.The only thing I didn’t love was how we got no information about anything when we arrived, we had to come back to guest services to inquire about everything (how do we reserve dinners, where do we get towels, where is the gym, what are the times, where do we get towel cards.. etc and that when we booked transportation to pick us up with our luggage’s for check out, they never showed up so we just walked and were a few minutes late because of that
Bodde her 8 netter i april 2024
Svar fra Guest Relations Department den 14. mai 2024
Dear,Thank you for sharing your feedback, which plays a key role in our continuous improvement process and drives us to achieve our commitment to excellence. We apologize for the inconveniences you experienced during your stay.We truly hope you will consider returning to this Caribbean paradise in the Dominican Republic and enjoy all our facilities and services.Bahia Principe Hotels & Resorts, all inclusive hotels in Punta Cana.Best regards,

2/10 – Forferdelig

Hardeesh og mississauga

Reiste med familie, Reiste med en gruppe
Likte: Fasiliteter
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
We stayed at Bahia Principe Punta Cana originally for 5 nights. We arrived at the airport a little earlier than our check in time, however it seemed like reception had difficulty assigning our rooms. Overall it took very long and we were tired going through the process. It was worse once we got to our rooms as both rooms were infested with bugs, bed bugs and mosquitoes. We tried to turn on the ac and use bug spray throughout the first day as we were tired and just wanted to rest. The washrooms were also disgusting and the room decor was severely in need of an upgrade. By, 11 pm we had enough of the bugs as we had a child with us as well and we asked for new rooms. At first the 2 receptionists denied us and said made us wait for a manager for a simple room change. We were upset but they did not care as their shift was over in 5 minutes. As soon as the shift change happened we had to explain and wait another 1 hour before we finally were offered to transfer to the Bahia bavaro for the remainder of the trip. These rooms were slightly better in terms of decor and there were no bugs. The whole process took too long and it was almost 2 am. In the new room however, there was no cold water, and the water was only boiling hot with very little water pressure and a dirty tub. The tap for the sink was not even attached and we had to call for a handyman three times in the morning to come fix it and wait for an hour for that to be done. Then we found that toilets did not flush well.
Bodde her 5 netter i april 2024
Svar fra Guest Relations Department den 14. mai 2024
Dear Guest,We would like to take this opportunity to offer our most sincere apologies for, in this occasion, we were not able to fulfill your expectations. It does sadden us to hear that the image you may have had of us has now been tarnished. We do look forward to serving you again and we really want to make your next vacation a worth remembering one.Yours sincerely,

10/10 – Utmerket

Kamal

Reiste med familie og små barn
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Beautiful place😊
Bodde her 7 netter i april 2024
Svar fra Guest Relations Department den 14. mai 2024
Dear Guest,We thank you for taking the time of sharing your opinion with us which we will take in the highest consideration.It’s our sincere hope to have the opportunity to welcome you in the near future in any of our Bahia Principe Hotels & Resorts to show you our commitment to excellence.Regards from Dominican Republic,

8/10 – Bra

Jose Antonio Aleman

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Tienen que remodelar las habitaciones
Bodde her 6 netter i april 2024
Svar fra Guest Relations Department den 14. mai 2024
Estimado Cliente,Nuestro objetivo es poder conseguir la máxima satisfacción de todos nuestros clientes y nos alegra ver que con ustedes lo hemos conseguido. Sus observaciones serán tratadas con el máximo interés. Esperamos tener el gusto de atenderle nuevamente!Saludos,

4/10 – Dårlig

David

Reiste med partner, Reiste med en gruppe
Likte: Renhold
El problema es que tienen una plaga de mosquitos. Deben controlarlo porque no se puede disfrutar de las amenidades. Mi esposa y yo llevamos repelente pues sabemos como es el trópico, aún así llegamos a nuestro hogar llenos de picadas al igual que el grupo de dieciocho con los que estábamos. Espero que establezcan un protocolo para atender esto que es tan importante para evitar la propagación de enfermedades.
Bodde her 6 netter i april 2024
Svar fra Guest Relations Department den 14. mai 2024
Estimado Huésped,Ante todo, queremos darle las gracias por compartir con nosotros sus comentarios acerca de su reciente estancia y destacar el buen servicio brindado por el personal.Referente a los insectos, permítanos informarle que debido al clima tropical y la exuberante vegetación que rodea nuestras instalaciones y, teniendo en cuenta que estamos ubicados en una zona de manglares protegidos, la presencia de ciertas especies provenientes del exterior no puede ser evitable en todo momento; Sin embargo, no tenemos infestaciones de insectos en el complejo. No obstante, dado a que el bienestar de nuestros huéspedes es nuestra prioridad, somos muy estrictos con las medidas sanitarias. Asimismo, consideramos de importancia destacar que hacemos seguir los programas de control de insectos y roedores, mediante un programa estricto de fumigación, que se llevan a cabo continuamente. De todos modos lamentamos profundamente el desafortunado incidente que usted experimento en relación a este tema.Siempre a su disposición,

8/10 – Bra

April

Reiste med familie
Likte: Renhold og fasiliteter
The resort itself was nice but don’t book if you don’t like shuttles. We were quite far from the beach. Our family also got Norwalk Virus upon return.
Bodde her 7 netter i april 2024

10/10 – Utmerket

Mayra Roccio Tejeda De Los og Carolina

Reiste med partner, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Estoy muy contenta, fue mi primera vez visitando este lugar, está Espectacular de lo único que me quejo es la cantidad de MOSQUITOS que habían en la habitación y en las áreas comunes. Deberian hacer algo al respecto fui con un grupo de amistades algunos se quedaron en otras de las facilidades y no tuvieron ese problema asi que deberían hacer algo con eso.
Bodde her 6 netter i april 2024
Svar fra Guest Relations Department den 14. mai 2024
Estimado Huésped,Ante todo, queremos darle las gracias por compartir con nosotros sus comentarios acerca de su reciente estancia y destacar el buen servicio brindado por el personal.Referente a los insectos, permítanos informarle que debido al clima tropical y la exuberante vegetación que rodea nuestras instalaciones y, teniendo en cuenta que estamos ubicados en una zona de manglares protegidos, la presencia de ciertas especies provenientes del exterior no puede ser evitable en todo momento; Sin embargo, no tenemos infestaciones de insectos en el complejo. No obstante, dado a que el bienestar de nuestros huéspedes es nuestra prioridad, somos muy estrictos con las medidas sanitarias. Asimismo, consideramos de importancia destacar que hacemos seguir los programas de control de insectos y roedores, mediante un programa estricto de fumigación, que se llevan a cabo continuamente. De todos modos lamentamos profundamente el desafortunado incidente que usted experimento en relación a este tema.Siempre a su disposición,

6/10 – Grei

nydia Esther Diaz

Reiste med en gruppe
Likte: Renhold, personale og service og fasiliteter
Tienen un grave problema con los mosquitos. Tanto en las áreas comunes, como en los cuartos es insoportable.
Bodde her 6 netter i april 2024
Svar fra Guest Relations Department den 14. mai 2024
Estimado Huésped,Ante todo, queremos darle las gracias por compartir con nosotros sus comentarios acerca de su reciente estancia y destacar el buen servicio brindado por el personal.Referente a los insectos, permítanos informarle que debido al clima tropical y la exuberante vegetación que rodea nuestras instalaciones y, teniendo en cuenta que estamos ubicados en una zona de manglares protegidos, la presencia de ciertas especies provenientes del exterior no puede ser evitable en todo momento; Sin embargo, no tenemos infestaciones de insectos en el complejo. No obstante, dado a que el bienestar de nuestros huéspedes es nuestra prioridad, somos muy estrictos con las medidas sanitarias. Asimismo, consideramos de importancia destacar que hacemos seguir los programas de control de insectos y roedores, mediante un programa estricto de fumigación, que se llevan a cabo continuamente. De todos modos lamentamos profundamente el desafortunado incidente que usted experimento en relación a este tema.Siempre a su disposición,

6/10 – Grei

ALIETTE PUCHEUX

Reiste med familie
Likte ikke: Overnattingsstedets bygg og tilstand
I arrived at the front desk to begin with my check-in, they sent me to the Bávaro hotel, even though my reservation was for Bahia Principe Gran Punta Cana. (Later I realize that they are like Siamese twins). Ericka suggested to upgrade the rooms, because she said the hotel is old and only a few rooms were renovated. I agreed and paid the upgrade. They were nice but, one had the front door frame out of place so, it was very difficult every time we had to close the door, you had to pull it hard, I imagine the guests next to us must have woken up with the noise. My room had mold on the ceiling of the shower, the ac did not cool, to the point of not having to cover myself all night and one of the decorations on the wall was covered in mold. At the buffet, I was waiting for a spaghetti when I saw a cockroach walking up and down the counter where the cooker was, and he didn't even flinch. I imagine that the hotel would be quite full, and they decided to open a room attached to the buffet where no one wanted to sit because of the strong musty smell. In general, you could notice a bit of disorganization, there were many waiters walking around from one place to another,but no one attended to you.In the Japanese restaurant a cockroach fell on a guest, then ran under to my table and continue running all over the room and ended up being chased by one of the chefs.I talk with the general director,he was very receptive and told me they are trying to resolve the cockroach’s issues and other
Bodde her 5 netter i mars 2024
Svar fra Guest Relations Department den 14. mai 2024
Dear Guest,We greatly regret that we did not meet your expectations. We sincerely appreciate your comments, as they are very important to us and show us where we need to pay special attention in order to further improve our services.Please note that this kind of situation does not correspond to our daily operation and we are deeply sorry for the inconvenience caused to you.Greetings from Punta Cana!Regards!

2/10 – Forferdelig

Katia Jeaniris Estela

Reiste med partner, Reiste med en gruppe
Likte ikke: Fasiliteter
nos fue muy mal la habitación llena de insectos y el baño botaba agua por todos lados
Bodde her 3 netter i april 2024

8/10 – Bra

Bartolome og Puyallup

Reiste med familie
Likte: Personale og service og fasiliteter
Likte ikke: Overnattingsstedets bygg og tilstand
The room has a water leak that bothers us every rainy night. They promised they would send a person to fix it but it never happened and I really got tired of calling to make the report.
Bodde her 7 netter i februar 2024
Svar fra Guest Relations Department den 14. mai 2024
Dear Guest,We would like to take this opportunity to offer our most sincere apologies for, in this occasion, we were not able to fulfill your expectations. It does sadden us to hear that the image you may have had of us has now been tarnished. Best regards,

4/10 – Dårlig

Darlene og Hay River

Reiste med partner
Likte: Renhold
Likte ikke: Personale og service og fasiliteter
The property itself was nice but the agent staff were very rude! Very sarcastic rolling eyes extra. The cleaning staff were very nice. The prices for gifts and snacks were very extremely expensive. We did not know were things were and how things work as it was never explained to us. My partner fell sick on the trip (food poisoning at resort ?) and ended up in the hospital the medi centre Angie were rip offs as they told us he should go to the hospital and charged us $250 USD just to tell us that. The private hospital they sent us to was rude and felt like a jail and kept him in the hospital longer than needed as our insurance company said everything was done at 11am but he wasn’t real eased until 3:30pm. We spoke to other people who went through the same thing. The fridge didn’t work and I paid for premium internet and barely had any internet. The pool was closed at 6pm every night. They day after we got there we were told to meet at the front desk for 930 am to discuss our return transfer but they were just trying to push the excursions on us. Very very disappointed and would not recommend anyone go there.
Bodde her 6 netter i april 2024

8/10 – Bra

Jeiner

Likte: Personale og service
Bodde her 5 netter i april 2024
Svar fra Guest Relations Department den 14. mai 2024
Dear,Thank you for taking the time to leave your feedback.We look forward to welcoming you.Regards!

6/10 – Grei

Julie

Likte ikke: Renhold og personale og service
Ménage dans les chambres 👎femme de ménage n’a jamais changé mes draps en 14 jrs de séjour!Refait ton lit c’est tout.
Bodde her 15 netter i januar 2024
Svar fra Guest Relations Department den 14. mai 2024
Dear Guest,We sincerely apologize for the situation transpired. Thank you for taking the time of sharing your opinion with us which we will take in the highest consideration. Kindest regards,

8/10 – Bra

Egda

Likte: Renhold og personale og service
Bodde her 4 netter i mars 2024
Svar fra Guest Relations Department den 14. mai 2024
Dear Guest,Thank you very much for your rating.Best regards,

10/10 – Utmerket

Christina Leigh

Reiste med en gruppe
Likte: Renhold og fasiliteter
I liked that for my Birthday we came back to the room after a big day at the beach and someone brought a plate of fresh fruit and bottle of champagn. I did not like when we arrived we could not get inyo r room until 330. We arrived at 1130. Could not get food till checked in and we were starving
Bodde her 5 netter i april 2024
Svar fra Guest Relations Department den 14. mai 2024
Dear Guest,We sincerely regret any inconvenience you may have experienced. We hope you will be willing to give us the opportunity to welcome you once again to experience the hospitality of our people, the quality of our services and facilities.Best regards,

8/10 – Bra

Xochilt

Reiste med partner
Likte: Personale og service og fasiliteter
Overall served its purpose for a weekend getaway. However some renovations are needed and attention while cleaning.
Bodde her 3 netter i april 2024
Svar fra Guest Relations Department den 14. mai 2024
Dear Guest,Thank you for taking the time to post a review of your recent stay at our Bahia Principe Grand Punta Cana. We sincerely appreciate all feedback.We are proud to read that you were happy with the service you encountered and to know that you absolutely recommend us.Looking forward to seeing again you in the future!Best regards,

2/10 – Forferdelig

Skylar Mae

Likte: Renhold
Likte ikke: Personale og service
Bodde her 4 netter i april 2024
Svar fra Guest Relations Department den 14. mai 2024
Dear Guest,Thank you very much for your time and ratingRegards!

10/10 – Utmerket

Hani

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It’s our 4th time at the resort, great people, great energy and everyone is friendly.
Bodde her 7 netter i mars 2024
Svar fra Guest Relations Department den 14. mai 2024
Dear Guest,We greatly appreciate that you have chosen one of our Resorts for your first visit to Dominican Republic. It is a real pleasure to read that you enjoyed a wonderful family vacation.Thank you for your nice comments and for highlighting our good food, polite staff, beautiful beach, and meticulously maintained premises.Best regards,

10/10 – Utmerket

Anne Renee

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Best time of my life at grand punta cana!! everything was flawless
Bodde her 8 netter i mars 2024
Svar fra Guest Relations Department den 14. mai 2024
Dear Guest,We greatly appreciate that you have chosen one of our Resorts for your first visit to Dominican Republic. It is a real pleasure to read that you enjoyed your vacation.Best regards,

10/10 – Utmerket

chandra

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mars 2024
Svar fra Guest Relations Department den 14. mai 2024
DearThank you very much for your time and ratingBest regards,

10/10 – Utmerket

Helene

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Tres grand resort. Nous avons marché beaucoup avec notre bébé en poussette, mais c’était parfait pour nous. Le staff est tellement gentil, souriant, accommodant. Le buffet a beaucoup de choix. Seul point négatif est qu’il faut se lever super tôt (6am) pour réserver une chaise avec parasol a la plage, même chose pour les piscines. Je recommande cet hôtel et tous le resort Bahia Principe.
Bodde her 7 netter i mars 2024
Svar fra Guest Relations Department den 15. mai 2024
Dear Guest,Thank you for taking the time to post a review of your recent stay at our hotel. We sincerely appreciate all feedback.Best regards,

10/10 – Utmerket

Etzia

Bodde her 3 netter i mars 2024
Svar fra Guest Relations Department den 14. mai 2024
Dear Guest,Thank you for taking the time to leave your feedback.We look forward to welcoming you.Best regards,

8/10 – Bra

Prarthik

Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Food is terrible..! I am vegetarian and I had problems..! Booking restaurants is a nightmare..!
Bodde her 4 netter i mars 2024
Svar fra Guest Relations Department den 14. mai 2024
Dear Guest,Thank you for bringing to our attention the comments about your stay. We sincerely regret any inconvenience you may have experienced. We are seriously dedicated to value our guest feedback. For this reason, we will contact you at the earliest convenience. Once more we regret the situation that you experienced but we look forward to welcome you very soon in our Grand Bahia Principe Punta Cana.Best regards,

8/10 – Bra

JULIMAR

Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service og fasiliteter
En general fue bueno
Bodde her 5 netter i mars 2024
Svar fra Guest Relations Department den 14. mai 2024
Estimado Cliente,Nos agrada saber que ha tenido una buena estancia con nosotros.A su disposicion.Un saludo,

8/10 – Bra

Sandra L

Reiste med en gruppe
Likte: Personale og service og overnattingsstedets bygg og tilstand
I really enjoyed my stay. My room needed a good full paint job not just a shotty touch up ,and the bedding is really outdated otherwise all was a fine resort with nice service .
Bodde her 7 netter i mars 2024
Svar fra Guest Relations Department den 15. mai 2024
Dear Guest,Thank you very much for your rating, we look forward to welcoming you to our beautiful hotel.Best regards,

10/10 – Utmerket

Darian Marie

Reiste med familie
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Todo muy bueno, lugar tranquilo para vacscionar y estar en paz.
Bodde her 5 netter i mars 2024
Svar fra Guest Relations Department den 14. mai 2024
Estimado Cliente,Nuestro objetivo es poder conseguir la máxima satisfacción de todos nuestros clientes y nos alegra ver que con ustedes lo hemos conseguido. Sus observaciones serán tratadas con el máximo interés. Esperamos tener el gusto de atenderle nuevamente!Saludos,

8/10 – Bra

David

Likte: Renhold
Bodde her 5 netter i mars 2024
Svar fra Guest Relation den 27. mars 2024
Gracias por su puntuaciones, espero que nos comente en otros momentos su comentarios de satisfacción

6/10 – Grei

TINERFI ALEXANDER DIAZ

Likte: Overnattingsstedets bygg og tilstand
No hay atencion Telefonica ni information hasta llegar Al hotel
Bodde her 5 netter i mars 2024
Svar fra Guest Relations Department den 14. mai 2024
Estimado Cliente,Queremos expresarle nuestras más sinceras disculpas por los inconvenientes que experimentó, pero tenga por seguro que sus comentarios han sido presentados al Gerente General de nuestro Resort con quien daremos la debida atención.Saludos cordiales,

8/10 – Bra

William Andrew

Reiste med en gruppe
Likte: Renhold og overnattingsstedets bygg og tilstand
Very beautiful beach
Bodde her 7 netter i mars 2024
Svar fra Guest Relations Department den 14. mai 2024
Dear Guest,We greatly appreciate that you have chosen one of our Resorts as your holiday destination in Punta CanaBest regards,

2/10 – Forferdelig

Frank

Reiste med familie, Reiste med en gruppe
Likte: Personale og service og fasiliteter
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Room closer to the beach are nice. Units 1-4. We were in unit 17 and it was dark and dingy. Food at this resort was aweful. We paid extra money to upgrade to the Esmeralda next door. WAY better everything! Have fun!
Bodde her 7 netter i mars 2024
Svar fra Guest Relations Department den 15. mai 2024
Dear Guest,Thank you for taking the time to post a review of your recent stay at our hotel. We sincerely appreciate all feedback.Best regards,

6/10 – Grei

Aline

Bodde her 6 netter i mars 2024
Svar fra Guest Relations Department den 14. mai 2024
Dear Guest,Thank you very much for your time and ratingBest regards,

8/10 – Bra

Danny

Bodde her 4 netter i mars 2024
Svar fra Guest Relations Department den 15. mai 2024
Buenos días,Muchas gracias por su tiempo tomado y dejado una puntuación.Un saludo,

8/10 – Bra

Emily

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i februar 2024
Svar fra Guest Relations Department den 15. mai 2024
Dear Guest,Thank you very much for your rating, we look forward to welcoming you to our beautiful hotel.Best regards,

8/10 – Bra

Laurie Ann

Reiste med familie
Likte ikke: Overnattingsstedets bygg og tilstand
The property is beautiful and the grounds are very well maintained, most of the staff were pleasant and cheerful but some were never smiling and sometimes rude. The food in the buffet was plentiful but any hot food was not hot or even warm unless it was cooked right in front of you like pasta’s or egg omelette’s. The Bahia Grand Punta Cana buffet had a terrible sewer like smell, they should do something about that as it is nasty. This resort needs updating. The little flies that bite are awful and for someone like myself that has allergies to these bites, it was not a pleasant experience. I understand that this is a problem in most of your resorts because of the climate, but it would be nice if people were informed before they come because then we could be prepared better! The beach was amazing and we got lots of swimming time in the beautiful ocean and so much wonderful sunshine :-). We spent from the 29th of February to March 15th 2024. Over all the vacation was good, my suggestion to other people going to the D/R. Do your research before booking a resort. Thank you
Bodde her 14 netter i mars 2024

8/10 – Bra

Houssam og Abu Dhabi

Likte: Renhold
Bodde her 7 netter i mars 2024
Svar fra Guest Relations Department den 15. mai 2024
Dear Guest,Thank you very much for your rating, we look forward to welcoming you to our beautiful hotel.Best regards,

8/10 – Bra

Marlie

Reiste med partner
Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
The resort was overall a good resort. Check-in was a little annoying - we were told room would be ready at 3 and didn't get in until around 5. We were also here during peak spring break so I am sure they were busy. I gave the facilities a 3/5 because our shower head was broken. I will say you get what you pay for and I was certainly tired of eating the buffet food lol. However, we went to the Nikkei restaurant and it was really good I recommend trying. The view was worth it though and overall a good stay for an affordable price.
Bodde her 5 netter i mars 2024

8/10 – Bra

Yaroslav

Bodde her 6 netter i mars 2024
Svar fra Guest Relations Department den 14. mai 2024
Dear Guest,Thank you very much for your time and ratingBest regards,

8/10 – Bra

Vladyslav

Bodde her 6 netter i mars 2024
Svar fra Guest Relations Department den 14. mai 2024
Dear Guest,Thank you very much for your time and ratingBest regards,