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Anmeldelser av Innata Patagonia Casa Hostal

3.5 out of 5
Innata Patagonia Casa Hostal
Hernando de Magallanes 631, Punta Arenas, Magallanes y antartica chilena

Anmeldelser

9,4

Suverent

Rangering på 10 − Utmerket. 50 av totalt 73 anmeldelser." "
Rangering på 8 − Bra. 19 av totalt 73 anmeldelser." "
Rangering på 6 − Grei. 4 av totalt 73 anmeldelser." "
Rangering på 4 − Dårlig. 0 av totalt 73 anmeldelser." "
Rangering på 2 − Forferdelig. 0 av totalt 73 anmeldelser." "

9,6/10

Renhold

9,6/10

Personale og service

9,0/10

Fasiliteter

9,2/10

Overnattingsstedets bygg og tilstand

9,8/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Réjean

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
We liked it a lot, even though our stay wasn't long.
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Alex

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Sergio

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Good price / quality rate
Clean, installations in good shape, good bed, good & clean sheets and pillows
Bodde her 1 natt i februar 2024

8/10 – Bra

Daniel

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i januar 2024

10/10 – Utmerket

Ted

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Clean and comfortable, short walk to Bus Sur, and very friendly and helpful staff.
Bodde her 1 natt i januar 2024

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024

10/10 – Utmerket

Kyujung

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
추천추천
아주 친절해서 즐겁게 여행했습니다
Bodde her 2 netter i januar 2024

10/10 – Utmerket

YUNA

Reiste med familie
Likte: Renhold, personale og service og fasiliteter
Kind stuff, clean hotel, an excellent restaurant nearby.
Bodde her 1 natt i januar 2024

10/10 – Utmerket

Anton

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024

10/10 – Utmerket

Daniel

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Excelente!
Excelente atención, los desayunos increíbles y las piezas son como un mini depto!
Bodde her 2 netter i desember 2023

10/10 – Utmerket

Dean

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I have been travelling around South America for around 5 weeks and this is by far my most favourite place of the entire trip. The hosts were both really lovely and clearly wanted you to enjoy your stay here. The room was very clean, the bed was super comfy and the internet was great. The breakfast was a wonderful start to my morning and something I really appreciated. There was a supermarket across the way if you needed to pick anything up and lots of places to eat within walking distance. I actually left something behind when checking out and did not realise until around 8 hours later, I messaged the host and still had my item, I was not due back until a few weeks later and the host kept my item ready for me to reclaim. I have my item back and couldn't be happier! I would recommend to stay here! If I ever come back this is the only place I will be staying.
Bodde her 2 netter i desember 2023

10/10 – Utmerket

Daniel og Pittsburgh

Bodde her 3 netter i desember 2023

10/10 – Utmerket

Toni

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
It was clean and cozy and the manager and helper were kind and friendly and helpful. I actually liked it better than the big fancy hotel our Antarctica group had booked. It is just more relaxed and homey!
Bodde her 2 netter i desember 2023

10/10 – Utmerket

ANNE

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The hosts and the property were remarkable. The rooms were clean, comfortable and well equipped. Our tasty breakfasts were prepared with great care and hospitality. We are so grateful that we are returning there after our trek in Torres del Paine National w
Bodde her 3 netter i desember 2023

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i desember 2023

10/10 – Utmerket

Greg

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i november 2023

10/10 – Utmerket

Shane

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i november 2023

10/10 – Utmerket

Lauren

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The staff here were all absolutely amazing. They were helpful with taxis, provided a box lunch when we were going on an excursion and going to miss breakfast, and we felt so welcome the entire time. 10/10, would stay here again!
Bodde her 1 natt i oktober 2023

10/10 – Utmerket

hector

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This is now my favorite place to stay while in punta areanas
Bodde her 1 natt i september 2023

10/10 – Utmerket

hector

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Brian was very helpful upon arrival and offered great recommendations to the arera . I had a lovely time at this property
Bodde her 2 netter i august 2023

10/10 – Utmerket

Sophie

Bodde her 1 natt i januar 2023

10/10 – Utmerket

Yuhua

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Thank you Brian, Juan and the real boss of the hostal (aka, Juan's wife) for your hospitality and thoughtfulness! We had a great stay. If we would ever come to visit the area again, we would definitely stay with you again
Bodde her 1 natt i april 2023

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Home sweet hostel
Bodde her 1 natt i april 2023

10/10 – Utmerket

Sean

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Would stay here again.
Great breakfast! Hotel was excellent.
Bodde her 1 natt i april 2023

10/10 – Utmerket

Jesse

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
great check-in experience, friendly, safe, comfortable bed, great value
Bodde her 1 natt i april 2023

10/10 – Utmerket

Charlotte

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Cozy place to stay. Good value. Very friendly staff. Convenient location in town.
Bodde her 1 natt i februar 2023

10/10 – Utmerket

Eric

Bodde her 2 netter i mars 2023

8/10 – Bra

robert

Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Helpful staff
Bodde her 1 natt i mars 2023

10/10 – Utmerket

Eric

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i mars 2023

10/10 – Utmerket

Jennifer

Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The place and staff were remarkably pleasant and super helpful when answering questions.
Bodde her 1 natt i mars 2023

10/10 – Utmerket

Kristina

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Don’t be fooled by the name this place is more like a BnB than a hostel. Private rooms and bathrooms. Beds are cozy and rooms are warm when it’s cold out). Water pressure is great. Staff is super friendly and all English speaking. Location is right in town near sites and bus depots. Guests will get a hot breakfast. Highly recommend.

10/10 – Utmerket

Verifisert reisende

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great breakfast, hospitality and clean
Great stay! Place was clean and cozy. Breakfast was amazing! Owner communicated in advance to ensure we would have a good checkin and stayed up late to let us in. Would stay again.
Bodde her 1 natt i desember 2022

10/10 – Utmerket

Cortney

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Amazing staff. So helpful and responsive. WhatsApp was so helpful chatting with staff. They were able to help us with check-ins, taxes, buses, etc. They were just so accommodating and kind.

8/10 – Bra

Kimberly

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nice little gem in town
Great little place close to everything in Punta Arenas! Family run hostal and everyone was so nice.
Bodde her 1 natt i november 2022

10/10 – Utmerket

Katelyn

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Thoroughly enjoyed our stay! The staff were very friendly and accommodating and gave great recommendations for restaurants nearby!

6/10 – Grei

Verifisert reisende

Reiste med en gruppe
Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Disappointing
I was really looking forward to staying here but was left disappointed. The common areas are lovely. The views are beautiful and location is great. I found the beds to be not too comfortable. There’s a little notice in the bathroom that if you take any of the little shampoo bottles they charge you $100usd. The products are nicer in the spa so we mostly showered there. Food was overall ok with some things being quite decent and some of it just being bad. My biggest complaint about this stay was the service. They were slow and quite inattentive. We’d be sitting at dinner 20 minutes on more than one occasion still trying to wave someone down to get service. Yes they are busy but even at the end when the entire room cleared out it was just as bad. On night two two of 6 people got their meals while everyone else got appetizers and no one else received their food for 20-30 minutes. On another occasion we’d be trying to order and the server would keep trying to leave before everyone placed their order. Every meal the service was problematically bad. The one thing I was looking forward to the most was a massage after my hike. I paid for a 90 minute massage which was $162. They started late and ended early cheating me out of more than 10 minutes of massage time. The actual massage was the worst I’ve had in my life and was not something I could have even classified as a massage. By the time it was over it left me feeling taken advantage of stressed out and angry.
Bodde her 1 natt i oktober 2022
Svar fra Hostal Innata Patagonia den 31. okt. 2022
I am very sorry, but its there a mistake about the place, we are Hostal Innata Patagonia in Punta Arenas, we not offer dinner and spa service, but your comment doest help us, i am try to comunicate to Expedia to fix this.

10/10 – Utmerket

Kailie

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Super cosy. Very comfortable room and bathroom. Owner is very nice. The breakfast was very tasty.
Bodde her 1 natt i august 2022

10/10 – Utmerket

Amar

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
We had a great experience here. We were only staying for one night but it was a pleasure. It’s a family owned business and they treat you like family. We had a very complicated shuttle to organize in our next city we were travelling to and couldn’t seem to find anyone to pick us up from the airport. The hotel owners went out of their way to call contacts they knew there and they arranged everything for us and it worked out perfectly. They are the kind of people you feel lucky to meet while travelling and I would stay there anytime I am in punta arenas!
Bodde her 1 natt i januar 2022

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
El hostal se encuentra céntrico, el hostal es atendido por su dueño, persona muy amable y con amplios conocimientos de la ciudad y sus actividades. Super recomendable!
Bodde her 3 netter i februar 2021
Svar fra Juan Patricio den 22. feb. 2021
fue un gusto poder conocerte Willmer, y un placer el poder ayudarte, esperando que en un futuro , cuando todo este abierto, puedas ver en vivo pinguinos, todo es posible, un abrazo

10/10 – Utmerket

Gonzalo

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Excelente lugar para dormir
Excelente lugar para descansar, muy limpio y acogedor, podría mejorar la aislación, el ruido de los autos es fuerte de afuera, especialmente los vehículos sin silenciador.
Bodde her 1 natt i mars 2020

8/10 – Bra

Verifisert reisende

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Friendly place
A small and pleasant place in a convenient location. The breakfast was very good but the best thing was the pleasant staff who spoke good English and were very helpful and friendly. Did need to carry bags up and down stairs but the staff are happy to help.
Bodde her 1 natt i februar 2020

10/10 – Utmerket

Verifisert reisende

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very helpful people. Great location. Very safe. Cozy and comfortable. Rooms nicely decorated.
Bodde her 1 natt i februar 2020

8/10 – Bra

Verifisert reisende

Likte: Personale og service
Very helpful and personable owner and staff. Seems to attract friendly travelers
Bodde her 2 netter i februar 2020

8/10 – Bra

Verifisert reisende

Likte: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2020

10/10 – Utmerket

Verifisert reisende

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very central. Friendly staff, and a great breakfast with home made jam and pancakes! Room was spacious for just 2 people.
Bodde her 2 netter i januar 2020

8/10 – Bra

Verifisert reisende

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Schöne Zimmer und extrem freundliche Aufnahme. Zentral gelegen.
Bodde her 1 natt i januar 2020
Svar fra Jp den 7. jan. 2020
thanks for the reply , so kinds equipo Innata Patagonia

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 2 netter i desember 2019
Svar fra Jp den 7. jan. 2020
thanks

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great service in a cozy, conveniently located B&B
Great service. Convenient location. Very cozy, especially when the wind is howling in Punta Arenas. We were able to leave small bags with Innata while doing multi-day treks in the area, which was very helpful. Excellent breakfast.
Bodde her 1 natt i desember 2019
Svar fra Jp den 7. jan. 2020
Thanks for your reply have a beautiful Day equipo Innata Patagonia

6/10 – Grei

Verifisert reisende

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
We arrived after a 12hour bus journey. Check in process was incredibly slow. The man welcoming us was very friendly but seemed a bit disorganised. We had emailed prior to arrival about day trips the following 2 days. Also seemed a bit unclear about the details on these. Ultimately it seemed reservations had been made but we still had to get to the ticket office to book/pay anyway. Room itself was ok. We were in a separate building on the back. It was quite noisy. Could hear other guests on stairs / in kitchen area. But bed was comfortable and managed to sleep ok. Breakfast starts at 7. We stayed 3 nights and didn’t manage to get the full breakfast any morning as all trips left before 7. I suspect most tourists to punta arenas are planning early day trips - it’s a shame there is no room to move the breakfast time when aware most guests are leaving early. Ie 6am would be a good time. They do leave out some cereals and breads for self service style breakfast but these had been used up most mornings. As everyone seemed to be leaving before the 7am official breakfast start time. There is not a staff member present 24hours a day. It’s an ok place to stay. Perhaps not worth the price. Especially if you are planning day trips and would miss a cooked breakfast. Easy fixes for me would be to bring forward breakfast time to 6 and to have reservation printouts ready for guest arrivals.
Bodde her 3 netter i november 2019
Svar fra Jp den 7. jan. 2020
thanks for your reply, your comment are very important for us, we try to grow up and find the pulse of our guest . equipo Innata Patagonia

8/10 – Bra

dorit

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
A very helpfull host. Good service.
Bodde her 1 natt i november 2019
Svar fra Jp den 7. jan. 2020
thanks for your reply best regards Innata Patagonia