Utendørsbasseng, bassengtelt (mot betaling) og bassengparasoller

Anmeldelser av Fiesta Americana Puerto Vallarta All Inclusive & Spa

4 out of 5
Fiesta Americana Puerto Vallarta All Inclusive & Spa
Av. Francisco Medina Ascencio km 2.5, Puerto Vallarta, JAL

Anmeldelser

8,0

Veldig bra

Rangering på 10 − Utmerket. 554 av totalt 1179 anmeldelser." "
Rangering på 8 − Bra. 279 av totalt 1179 anmeldelser." "
Rangering på 6 − Grei. 181 av totalt 1179 anmeldelser." "
Rangering på 4 − Dårlig. 85 av totalt 1179 anmeldelser." "
Rangering på 2 − Forferdelig. 80 av totalt 1179 anmeldelser." "

8,8/10

Renhold

8,6/10

Personale og service

8,0/10

Fasiliteter

8,0/10

Overnattingsstedets bygg og tilstand

8,4/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Kylee

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I went by myself and felt very safe. The staff always kept an eye on me and did everything they could to make it a great experience. I absolutely will go back here. Their part of the beach is very beautiful! The only thing I didn’t like is that the native people are allowed to come around on the beach and try to sell you stuff… cups, sunglasses, hats. I didn’t want to be hounded to buy stuff I didn’t want or need. But I can’t say enough good things about the staff! It was a clean resort. Drinks were good. Food is pretty good. I drank the non bottled water and ate the ceviche and fruit. Didn’t get sick whereas I previously had at other resorts.

10/10 – Utmerket

Christina Ingrid

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Room and property very clean. If you're looking for a quiet, relaxing stay, this is your place as there isn't really any activities or entertainment here. Breakfast has everything you could possibly want. Restaurants had very good food. ALL of the staff are amazing. We had a wonderful stay here.
Bodde her 5 netter i mai 2024

10/10 – Utmerket

Lionel

Reiste med partner, Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Restaurants was amazing
Bodde her 7 netter i mai 2024

10/10 – Utmerket

angeles

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Todo excelente
Bodde her 2 netter i mai 2024

10/10 – Utmerket

elizabeth

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
.
Bodde her 1 natt i mai 2024

2/10 – Forferdelig

Huan

Reiste med en gruppe
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Somos grupo y perdemos muchas zapatos
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Liz

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The entire staff was amazing. We were a group of about 14 people and accommodated us gracefully together while dinning
Bodde her 3 netter i mai 2024

10/10 – Utmerket

NAVINDER

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We were in a group of 7 and our here stay was amazing. They have really good food and the staff morales were very good and polite, very helpful.
Bodde her 3 netter i mai 2024

10/10 – Utmerket

Javier

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Amazing resort.
Bodde her 3 netter i mai 2024
Svar fra Concierge Fiesta Americana Puerto Vallarta den 21. mai 2024
Thank you for choosing Fiesta Americana Puerto Vallarta for your stay, and that you were pleased with the service provided. Your feedback is very important for us because we use it to improve every day and we would like to thank you for the time to answer this survey.We hope that we can have the opportunity to be your host again in a short future in your home away from home.

6/10 – Grei

Javier

Reiste med partner, Reiste med familie og små barn, Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Have been to this resort before. This time around service was bad. On multiple occasion when dining we asked multiple waiters for a high chair. After 10 minutes i had to go find my own chair. Wrong orders were brought. Other people in our party never received their food. Asked multiple waiters for steak knives for our steaks, none were ever brought. This kind of service was experienced multiple days of our stay. Such a disappointment.
Bodde her 11 netter i mai 2024
Svar fra Concierge Fiesta Americana Puerto Vallarta den 21. mai 2024
First of all we would like to thank you for choosing Fiesta Americana Puerto Vallarta for your stay, and that you were pleased with the service provided. Your feedback is very important for us because we use it to improve every day and we would like to thank you for the time to answer this survey.We hope that we can have the opportunity to be your host again in a short future in your home away from home.

10/10 – Utmerket

Karina

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This was the second time my boyfriend and I stay at Fiesta Americana. We stayed here last year at around the same time and had a great time. Location of the resort itself is very convenient and central. About a 10 minute drive to the airport and Malecon/downtown area. The service and food is top tier. Definitely worth booking the all-inclusive. All the restaurants are great! Staff is super friendly and will accommodate any request. Yovanni the F&B manager, was very helpful. Jaime, Jose, Angel and Hugo at the Cevicheria were very attentive and did an awesome job when we went almost every day there for lunch during our week long stay. Antonio, working the pool service was also great. For Dinner at the Italian restaurant, Rosato, we were sat in Jonathan's section twice and were very impressed both times. Serivce everywhere was above and beyond!
Bodde her 7 netter i mai 2024
Svar fra Concierge Fiesta Americana Puerto Vallarta den 21. mai 2024
First of all we would like to thank you for choosing Fiesta Americana Puerto Vallarta for your stay, and that you were pleased with the service provided. Your feedback is very important for us because we use it to improve every day and we would like to thank you for the time to answer this survey.We hope that we can have the opportunity to be your host again in a short future in your home away from home.

10/10 – Utmerket

Aneesa

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Excellent food, relaxed vibe, family friendly, friendly staff.
Bodde her 5 netter i mai 2024
Svar fra Concierge Fiesta Americana Puerto Vallarta den 21. mai 2024
First of all we would like to thank you for choosing Fiesta Americana Puerto Vallarta for your stay, and that you were pleased with the service provided. Your feedback is very important for us because we use it to improve every day and we would like to thank you for the time to answer this survey.We hope that we can have the opportunity to be your host again in a short future in your home away from home.

8/10 – Bra

Luis

Reiste med familie
Likte: Renhold, personale og service og fasiliteter
Buen hotel, excelente comida, bebidas del todo incluido promedio como la mayoría, excelente para un par de noches de relax
Bodde her 3 netter i mai 2024
Svar fra Concierge Fiesta Americana Puerto Vallarta den 21. mai 2024
Nos gustaría agradecerle por haber elegido Fiesta Americana Puerto Vallarta para su estadía y que esté satisfecho con el servicio brindado.Sus comentarios son muy importantes para nosotros porque los usamos para mejorar cada día y nos gustaría agradecerle el tiempo para responder esta encuesta.Esperamos tener la oportunidad de volver a ser su anfitrión en un futuro próximo para poder seguir atendiéndole como se merece.

8/10 – Bra

Kathy Ann Joanne

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We went as a couple but could so easily see this as a great place for our grandson.
Bodde her 4 netter i mars 2024
Svar fra Concierge Fiesta Americana Puerto Vallarta den 21. mai 2024
First of all we would like to thank you for choosing Fiesta Americana Puerto Vallarta for your stay, and that you were pleased with the service provided. Your feedback is very important for us because we use it to improve every day and we would like to thank you for the time to answer this survey.We hope that we can have the opportunity to be your host again in a short future in your home away from home.

8/10 – Bra

naomi b

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Loved it especially the morning buffet.
Bodde her 4 netter i mai 2024
Svar fra Concierge Fiesta Americana Puerto Vallarta den 21. mai 2024
First of all we would like to thank you for choosing Fiesta Americana Puerto Vallarta for your stay, and that you were pleased with the service provided. Your feedback is very important for us because we use it to improve every day and we would like to thank you for the time to answer this survey.We hope that we can have the opportunity to be your host again in a short future in your home away from home.

8/10 – Bra

MICHEL

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Only thing I did not like was you cannot use the amenities of the hotel until noon and you absolutely cannot check in to your room till 3p, even if your room is available!
Bodde her 3 netter i mai 2024
Svar fra Concierge Fiesta Americana Puerto Vallarta den 21. mai 2024
First of all we would like to thank you for choosing Fiesta Americana Puerto Vallarta for your stay, and that you were pleased with the service provided. Your feedback is very important for us because we use it to improve every day and we would like to thank you for the time to answer this survey.We hope that we can have the opportunity to be your host again in a short future in your home away from home.

8/10 – Bra

Andrea

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 5 netter i februar 2024
Svar fra Concierge Fiesta Americana Puerto Vallarta den 21. mai 2024
Sus comentarios son muy importantes para nosotros porque los usamos para mejorar cada día y nos gustaría agradecerle el tiempo para responder esta encuesta.Esperamos tener la oportunidad de volver a ser su anfitrión en un futuro próximo para poder seguir atendiéndole como se merece.Me reitero a sus órdenes

10/10 – Utmerket

Diana

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
La atención fue buena, pero te dan una plática para ofrecerte una aplicación y se molestan si declinas invertir en dicha app.
Bodde her 3 netter i mai 2024
Svar fra Concierge Fiesta Americana Puerto Vallarta den 21. mai 2024
Sus comentarios son muy importantes para nosotros porque los usamos para mejorar cada día y nos gustaría agradecerle el tiempo para responder esta encuesta.Esperamos tener la oportunidad de volver a ser su anfitrión en un futuro próximo para poder seguir atendiéndole como se merece.Me reitero a sus órdenes

10/10 – Utmerket

Yvonne

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Na
Bodde her 4 netter i april 2024
Svar fra Concierge Fiesta Americana Puerto Vallarta den 8. mai 2024
Nos gustaría agradecerle por haber elegido Fiesta Americana Puerto Vallarta para su estadía y que esté satisfecho con el servicio brindado.Sus comentarios son muy importantes para nosotros porque los usamos para mejorar cada día y nos gustaría agradecerle el tiempo para responder esta encuesta.Esperamos tener la oportunidad de volver a ser su anfitrión en un futuro próximo para poder seguir atendiéndole como se merece.

10/10 – Utmerket

Melissa

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This is our favorite place to stay in Puerto Vallarta. Lovely grounds, wonderful staff, clean rooms with great views. Highly recommended
Bodde her 5 netter i april 2024
Svar fra Concierge Fiesta Americana Puerto Vallarta den 6. mai 2024
Dear GuestFirst of all we would like to thank you for choosing Fiesta Americana Puerto Vallarta for your stay, and that you were pleased with the service provided. Your feedback is very important for us because we use it to improve every day and we would like to thank you for the time to answer this survey.We hope that we can have the opportunity to be your host again in a short future in your home away from home.Kind regards,

10/10 – Utmerket

Leah

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We had a fantastic time! Our 3 year old and 6 year old loved the resort and the kids activities. The property is immaculate and very beautiful. All the restaurants had delicious food and they sang happy birthday to my 6 year old 4 times :) she loved it.
Bodde her 8 netter i mars 2024
Svar fra Concierge Fiesta Americana Puerto Vallarta den 6. mai 2024
Dear GuestFirst of all we would like to thank you for choosing Fiesta Americana Puerto Vallarta for your stay, and that you were pleased with the service provided. Your feedback is very important for us because we use it to improve every day and we would like to thank you for the time to answer this survey.We hope that we can have the opportunity to be your host again in a short future in your home away from home.Kind regards,

2/10 – Forferdelig

Maya

Bodde her 5 netter i april 2024

10/10 – Utmerket

Cristofer

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice place
Bodde her 4 netter i april 2024
Svar fra Concierge Fiesta Americana Puerto Vallarta den 6. mai 2024
Dear GuestFirst of all we would like to thank you for choosing Fiesta Americana Puerto Vallarta for your stay, and that you were pleased with the service provided. Your feedback is very important for us because we use it to improve every day and we would like to thank you for the time to answer this survey.We hope that we can have the opportunity to be your host again in a short future in your home away from home.Kind regards,

10/10 – Utmerket

rogelio

Bodde her 3 netter i april 2024

10/10 – Utmerket

Elizabeth Guanzo

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent location by the beach. Food is great with a lot of varieties to choose from. Staff are awesome especially to Norma and team , our cleaning lady and room service; Danae , Jaime and team at the chivechiria bar, Raf Ael and marirose at the breakfast and Alejandro in the Italian resto. There's not a lot of activities in the resort, but its a nice place to just relax.
Bodde her 5 netter i april 2024
Svar fra Concierge Fiesta Americana Puerto Vallarta den 6. mai 2024
Dear GuestFirst of all we would like to thank you for choosing Fiesta Americana Puerto Vallarta for your stay, and that you were pleased with the service provided. Your feedback is very important for us because we use it to improve every day and we would like to thank you for the time to answer this survey.We hope that we can have the opportunity to be your host again in a short future in your home away from home.Kind regards,

10/10 – Utmerket

GILBERTO

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Pperfecto
Bodde her 3 netter i april 2024
Svar fra Concierge Fiesta Americana Puerto Vallarta den 6. mai 2024
nos gustaría agradecerle por haber elegido Fiesta Americana Puerto Vallarta para su estadía y que esté satisfecho con el servicio brindado.Sus comentarios son muy importantes para nosotros porque los usamos para mejorar cada día y nos gustaría agradecerle el tiempo para responder esta encuesta.Esperamos tener la oportunidad de volver a ser su anfitrión en un futuro próximo para poder seguir atendiéndole como se merece.

10/10 – Utmerket

Shelly Dawn

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful Property & Wonderful Staff!
Bodde her 7 netter i mars 2024
Svar fra Concierge Fiesta Americana Puerto Vallarta den 6. mai 2024
Dear GuestFirst of all we would like to thank you for choosing Fiesta Americana Puerto Vallarta for your stay, and that you were pleased with the service provided. Your feedback is very important for us because we use it to improve every day and we would like to thank you for the time to answer this survey.We hope that we can have the opportunity to be your host again in a short future in your home away from home.Kind regards,

6/10 – Grei

Brittany N og Newcastle

Reiste med en gruppe
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
When we checked in, we asked for our upgrade, but were told there was none available. Then they sold one to our friends behind us and offered another friend. Several rooms in our group had items that didn’t work. The pool was literally falling apart while we were in it. They started construction at 8 am Monday morning. Restaurant staff wa very friendly and kind, but slow.
Bodde her 4 netter i april 2024
Svar fra Concierge Fiesta Americana Puerto Vallarta den 6. mai 2024
We appreciate the time you took to send us your comments, for us they are very r4important since we take our opportunity areas from them and improve our service. We regret the bad experience you had during your stay, we will take measures with the corresponding department and make the necessary adjustments in order to avoid these types of situations again. We hope that you will give us the opportunity in the future to return to your home, away home.

10/10 – Utmerket

Katrina

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 6 netter i april 2024
Svar fra Concierge Fiesta Americana Puerto Vallarta den 6. mai 2024
First of all we would like to thank you for choosing Fiesta Americana Puerto Vallarta for your stay, and that you were pleased with the service provided. Your feedback is very important for us because we use it to improve every day and we would like to thank you for the time to answer this survey.We hope that we can have the opportunity to be your host again in a short future in your home away from home.

10/10 – Utmerket

Emily

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The facility and it's staff are exceptional. Did not venture of the resort so I cannot comment on the area surrounding the resort.
Bodde her 7 netter i april 2024
Svar fra Concierge Fiesta Americana Puerto Vallarta den 28. apr. 2024
Dear guest I would like to thank you on behalf of the entire team at the Hotel Fiesta Americana Puerto Vallarta All Inclusive & SPA for your kind and friendly comment regarding the service provided to you during your stay. We are very pleased to have contributed favorably so that your experience in this beautiful Destination was pleasantly satisfactory.Thank you for allowing us to receive you on this occasion, it will be an honor to receive you on your next vacation.

10/10 – Utmerket

Roman

Reiste med partner
Likte: Fasiliteter
Fantastic
Bodde her 4 netter i april 2024
Svar fra Concierge Fiesta Americana Puerto Vallarta den 6. mai 2024
Dear GuestFirst of all we would like to thank you for choosing Fiesta Americana Puerto Vallarta for your stay, and that you were pleased with the service provided. Your feedback is very important for us because we use it to improve every day and we would like to thank you for the time to answer this survey.We hope that we can have the opportunity to be your host again in a short future in your home away from home.Kind regards,

4/10 – Dårlig

linda

Reiste med familie
Likte: Personale og service og fasiliteter
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Our room was not very clean. The bathroom door was very dirty. The pool needed a lot of repairs. There was a lot of broken tile very dangerous for children and our older adults pool stairway was really located far from where I was sitting and the lunch Buffay was served outside where there were birds flying all over the place.
Bodde her 4 netter i april 2024
Svar fra Concierge Fiesta Americana Puerto Vallarta den 6. mai 2024
We appreciate the time you took to send us your comments, for us they are very r4important since we take our opportunity areas from them and improve our service. We regret the bad experience you had during your stay, we will take measures with the corresponding department and make the necessary adjustments in order to avoid these types of situations again. We hope that you will give us the opportunity in the future to return to your home, away home.

10/10 – Utmerket

Alina

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Wonderful resort with great service and nice views.
Bodde her 4 netter i april 2024
Svar fra Concierge Fiesta Americana Puerto Vallarta den 28. apr. 2024
Dear guest I would like to thank you on behalf of the entire team at the Hotel Fiesta Americana Puerto Vallarta All Inclusive & SPA for your kind and friendly comment regarding the service provided to you during your stay. We are very pleased to have contributed favorably so that your experience in this beautiful Destination was pleasantly satisfactory.Thank you for allowing us to receive you on this occasion, it will be an honor to receive you on your next vacation.

10/10 – Utmerket

Taryn

Bodde her 7 netter i april 2024
Svar fra Alondra den 25. apr. 2024
Thank you for you feedback! Glad you enjoyed your stay and we hope to have you back soon.

10/10 – Utmerket

Michael Shawn

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Service was great!
Bodde her 5 netter i april 2024
Svar fra Alberto den 24. apr. 2024
Hello Michael, Thank you for your valuable comment, we greatly apréciate your review. We hope to have you back as our guest soon. Have a great day.

10/10 – Utmerket

Jesse Anthony

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything was outstanding, location, food , service ! Definitely will go again.
Bodde her 3 netter i april 2024
Svar fra Alberto den 24. apr. 2024
Hi Jesse, Thank your for taking the time to give us some feed back. Which is very valuable to us. We are very privilege in our location very near the boardwalk, and two shopping center. Glad to hear youll be back soon. Jessi thank you once again for your comments. Have a great day.

10/10 – Utmerket

Alexei

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This is the eighth visit to Fiesta Americana Puerto Vallarta. We love the friendly atmosphere and comfort here. The entire staff helps you feel comfortable from the first steps to the reception until the last minute of your stay. We were there for 10 days and felt the attention of the staff the entire time. Darcy Bravo from Chula Vista managed to pay attention to all visitors and with other issues such as transportation to the airport. Thank you, very professional. Ernesto- Food Manager really wants to make the best food on the coast and listens to all customer opinions. Hugo and James from Cavicheria do an excellent professional job. Diego at the Italian restaurant is professional and polite. Antonio, Jessica, Ignacio, Rafael from Sonne Club try to make clients happy. All employees do a good job. Thank you everyone, we will definitely be back in December. Alexei
Bodde her 9 netter i april 2024
Svar fra Concierge Fiesta Americana Puerto Vallarta den 28. apr. 2024
Dear guest I would like to thank you on behalf of the entire team at the Hotel Fiesta Americana Puerto Vallarta All Inclusive & SPA for your kind and friendly comment regarding the service provided to you during your stay. We are very pleased to have contributed favorably so that your experience in this beautiful Destination was pleasantly satisfactory.Thank you for allowing us to receive you on this occasion, it will be an honor to receive you on your next vacation.

10/10 – Utmerket

Maria G

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great place to vacation!
Bodde her 4 netter i april 2024
Svar fra Concierge Fiesta Americana Puerto Vallarta den 23. apr. 2024
Dear GuestFirst of all we would like to thank you for choosing Fiesta Americana Puerto Vallarta for your stay, and that you were pleased with the service provided. Your feedback is very important for us because we use it to improve every day and we would like to thank you for the time to answer this survey.We hope that we can have the opportunity to be your host again in a short future in your home away from home.Kind regards,

6/10 – Grei

Erlinda Villanueva

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Majority of the workers don't speaks english. Food is not desirable specially Mexican food. Restaurants hours of operation is not catering to our needs.
Bodde her 7 netter i april 2024
Svar fra Alberto den 23. apr. 2024
Hello Erlinda thank you for your comment we appreciate your feed back. We are sorry your did not enjoy the Mexican food, We do have Italian and Asian food hopefully you enjoyed that. We also have 24 hour room service. We apologize that the restaurant hour were no what you expected. We do serve breakfast 7am to 12 pm.. .We serve lunch from 12 noon until 530 pm and dinner from 6pm until 11pm. Once again we do have 24 hour room service. We do hope to have you back soon. Once again thank your for your valuable comments.

10/10 – Utmerket

ALLAN JOHN

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This was our second stay here and the service is amazing. Sergio, Johnny and Nacho are fantastic pool/beach waiters. The two waitresses in the lounge in the evening, Lily and Esmerelda were also great. The hostess in La Cevicheria and breakfast buffet Danae is the best. She has such a kind positive presence. Room was very nice and food was great for a resort.
Bodde her 11 netter i april 2024
Svar fra Concierge Fiesta Americana Puerto Vallarta den 19. apr. 2024
Dear GuestFirst of all we would like to thank you for choosing Fiesta Americana Puerto Vallarta for your stay, and that you were pleased with the service provided. Your feedback is very important for us because we use it to improve every day and we would like to thank you for the time to answer this survey.We hope that we can have the opportunity to be your host again in a short future in your home away from home.

10/10 – Utmerket

Tania

Bodde her 5 netter i april 2024
Svar fra Concierge Fiesta Americana Puerto Vallarta den 8. mai 2024
Nos gustaría agradecerle por haber elegido Fiesta Americana Puerto Vallarta para su estadía y que esté satisfecho con el servicio brindado.Sus comentarios son muy importantes para nosotros porque los usamos para mejorar cada día y nos gustaría agradecerle el tiempo para responder esta encuesta.Esperamos tener la oportunidad de volver a ser su anfitrión en un futuro próximo para poder seguir atendiéndole como se merece.

10/10 – Utmerket

Yoselin

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Excelente servio el personal super amable
Bodde her 3 netter i april 2024
Svar fra Concierge Fiesta Americana Puerto Vallarta den 23. apr. 2024
Dear GuestFirst of all we would like to thank you for choosing Fiesta Americana Puerto Vallarta for your stay, and that you were pleased with the service provided. Your feedback is very important for us because we use it to improve every day and we would like to thank you for the time to answer this survey.We hope that we can have the opportunity to be your host again in a short future in your home away from home.Kind regards,

4/10 – Dårlig

Cristina Araceli

Reiste med familie
Likte: Personale og service
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Instalaciones viejas; Servicio excelente
Bodde her 4 netter i mars 2024
Svar fra Concierge Fiesta Americana Puerto Vallarta den 6. mai 2024
Nos gustaría agradecerle por haber elegido Fiesta Americana Puerto Vallarta para su estadía y que esté satisfecho con el servicio brindado.Sus comentarios son muy importantes para nosotros porque los usamos para mejorar cada día y nos gustaría agradecerle el tiempo para responder esta encuesta.Esperamos tener la oportunidad de volver a ser su anfitrión en un futuro próximo para poder seguir atendiéndole como se merece.

10/10 – Utmerket

cindy

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The customer service is over the top amazing. We have never received such incredible service. Staff was the best ever! Food was superb.
Bodde her 6 netter i april 2024
Svar fra Alberto den 16. apr. 2024
Hi Cindy, so glad you enjoyed our food. We do take pride in offering the best attention posible from our staff. We are so happy you choose Fiesta Americana en Puerto Vallarta we are looking forward to your next visit. Have a wonderful day.

10/10 – Utmerket

Amy

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I’m such a homebody and I seriously felt so safe and like I was at home at this resort! The staff is seriously unmatched everyone is so friendly and the food is amazing! Both of our daughters had birthdays a couple weeks before we went and they did a little celebration in our room too! We felt so special the whole time :) will definitely be back
Bodde her 6 netter i april 2024
Svar fra Alberto den 16. apr. 2024
Hello Amy thank you so much for choosing Fiesta American in Puerto Vallarta. Glad to hear you will be back visiting us again. It will be a pleasure to have you and your family back here with us. Its good to here that we could make your stay with us special. Have a great day.

8/10 – Bra

Kevin

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This was our second time at the Fiesta Americana. The first time being in 2016. Same great service, friendly staff, super clean. Our only issue would be general conditions. It's starting to show it's age. The pool needs a rebuild and the outdoor furniture is getting a little worn. You just can't beat the great staff though, always helpful and happy. Thanks for a great week FA.
Bodde her 7 netter i april 2024
Svar fra Concierge Fiesta Americana Puerto Vallarta den 6. mai 2024
Dear GuestFirst of all we would like to thank you for choosing Fiesta Americana Puerto Vallarta for your stay, and that you were pleased with the service provided. Your feedback is very important for us because we use it to improve every day and we would like to thank you for the time to answer this survey.We hope that we can have the opportunity to be your host again in a short future in your home away from home.Kind regards,

10/10 – Utmerket

Yan Bing og Fremont

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Staff is very friendly and helpful
Bodde her 4 netter i april 2024
Svar fra Concierge Fiesta Americana Puerto Vallarta den 23. apr. 2024
Dear GuestFirst of all we would like to thank you for choosing Fiesta Americana Puerto Vallarta for your stay, and that you were pleased with the service provided. Your feedback is very important for us because we use it to improve every day and we would like to thank you for the time to answer this survey.We hope that we can have the opportunity to be your host again in a short future in your home away from home.Kind regards,

8/10 – Bra

Marta

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Best part of the property is that everything is very convenient structured. You don’t have to fight for your spot at the beach or the pool even if you like to sleep long. The pool is open until 9 PM and towels are available until late as well. Service is exceptional. You don’t have to stand up and to get your drink if you don’t want, service us to every five minutes if you need some drink or snack or lunch. I was a little disappointed to to know that they don’t have any net entertainment, except live music. During the day they don’t have much entertainment either. They offer morning Buffay, lunch, and dinner are restaurant style, so you have to order from the menu. The general feeling after spending six days is great. I would come back.
Bodde her 5 netter i april 2024
Svar fra Concierge Fiesta Americana Puerto Vallarta den 6. mai 2024
Dear GuestFirst of all we would like to thank you for choosing Fiesta Americana Puerto Vallarta for your stay, and that you were pleased with the service provided. Your feedback is very important for us because we use it to improve every day and we would like to thank you for the time to answer this survey.We hope that we can have the opportunity to be your host again in a short future in your home away from home.Kind regards,

10/10 – Utmerket

James Anthony

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great service and amenities! Close to the Malecon and the beach access is nice.
Bodde her 5 netter i april 2024
Svar fra Concierge Fiesta Americana Puerto Vallarta den 23. apr. 2024
Dear guest Thank you for your feed back, this is important for us! We hope we can be your host again in the future, in your home away from home.

4/10 – Dårlig

Amir

Likte: Renhold og fasiliteter
Likte ikke: Overnattingsstedets bygg og tilstand
When we arrived the basin wasn't draing, haf to have someone come with a plunger, it was disvusting. Next mornig there was no water pressure in tjebrpken shower head and the water was almost cold. Shower head didn't have an adjusting head. You couldn't wash your private areas.
Bodde her 3 netter i april 2024
Svar fra Concierge Fiesta Americana Puerto Vallarta den 6. mai 2024
We appreciate the time you took to send us your comments, for us they are very r4important since we take our opportunity areas from them and improve our service. We regret the bad experience you had during your stay, we will take measures with the corresponding department and make the necessary adjustments in order to avoid these types of situations again. We hope that you will give us the opportunity in the future to return to your home, away home.