Forretningshoteller i Puerto Rico

«I loved every single thing☺️»

«We had an amazing time. Staff were very helpful, friendly, and professional. I’m looking forward to staying at this resort again soon!»

«Deseo expresar mi inconformidad con el servicio recibido en recepción por parte de Beatriz. Durante mi gestión, me indicó que debía cambiar mi método de pago, a pesar de que le expliqué que he utilizado ese mismo método anteriormente sin ningún inconveniente. La forma en que se dirigió a mí, así como su tono y actitud, me parecieron poco amables y poco orientados al servicio al cliente. Adicionalmente, actualmente se me está realizando un nuevo cargo y, cuando solicité orientación para entender ...

«New and nice hotel, unfortunately with major problems with air conditioning. There is a horrible smell and spots of mold in many of the rooms. We changed rooms 3 times, but it didn't help. The hotel is therefore not recommended. All the clothes stank of mold after a short time. Stay away»

«Our stay at the Condado Vanderbilt was truly exceptional from start to finish. As someone with 30+ years in the hospitality and food and beverage industries, and as someone married to a chef, I have high expectations when it comes to service, dining, and the overall guest experience — and the Vanderbilt exceeded every one of them. Every detail was thoughtful, every need was anticipated, and we honestly had no complaints. The twice-a-day room cleaning was such a wonderful touch and made our stay ...

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