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Anmeldelser av Aziza Paradise Hotel

3.5 out of 5
Aziza Paradise Hotel
BM Road, Brgy. San Manuel, Puerto Princesa, Mimaropa

Anmeldelser

8,0

Veldig bra

Rangering på 10 − Utmerket. 99 av totalt 272 anmeldelser." "
Rangering på 8 − Bra. 96 av totalt 272 anmeldelser." "
Rangering på 6 − Grei. 51 av totalt 272 anmeldelser." "
Rangering på 4 − Dårlig. 14 av totalt 272 anmeldelser." "
Rangering på 2 − Forferdelig. 12 av totalt 272 anmeldelser." "

8,0/10

Renhold

8,6/10

Personale og service

8,8/10

Fasiliteter

7,6/10

Overnattingsstedets bygg og tilstand

8,4/10

Miljøvennlige løsninger

Anmeldelser

6/10 – Grei

Verifisert reisende

Likte: Personale og service
Likte ikke: Renhold
Bodde her 3 netter i april 2019
Svar fra JL den 8. juni 2019
Thank you for taking time to rate us.

10/10 – Utmerket

Anna

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort

8/10 – Bra

Bjørn M. Litveit

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Topp hotell for en fair pris.
Kjempegodt hotell - har ingenting å utsette på noe.

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Best in Puerto Princesa
Good service, friendly staff, nice food, great place!

10/10 – Utmerket

James

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff was very friendly and helpful. Great breakfast that was different every morning. Eggs fixed to order. Clean room and great pool.
Bodde her 3 netter i mai 2024

10/10 – Utmerket

Luan

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
スタッフはとても親切で、周辺情報を色々教えてもらいました。夜に音楽ライブがあり、楽しかったです。
Bodde her 2 netter i mai 2024

8/10 – Bra

Michelle

Forretningsreisende
Likte: Personale og service og fasiliteter
Lovely pool side and lobby!! The breakfast variety was awesome.
Bodde her 2 netter i april 2024

10/10 – Utmerket

Daenielle

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Enjoyed everything during our stay. The staff was very nice, we were treated with respect the whole time. The room was very clean and the food here was delicious! Would love to visit again in the future.
Bodde her 3 netter i april 2024

8/10 – Bra

Lillibeth

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Shopping, go around
Bodde her 5 netter i mars 2024

10/10 – Utmerket

Emma

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Friendly staff, big pool, lovely rooms and close to the airport
Bodde her 1 natt i mars 2024
Svar fra Aziza Paradise Hotel den 28. mars 2024
Dear Ms. Emma, Thank you for your wonderful feedback. Our staff are all happy that you enjoyed your stay with us.Best Regards,Aziza Paradise Hotel

10/10 – Utmerket

tony

Bodde her 4 netter i februar 2024

10/10 – Utmerket

James

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The customer service is beyond awesome. Even out AC quit working they had us in a new room in 30 minutes. 😊 I can’t say enough good things about the staff. Everyone was there to make your stay enjoyable and trouble free. There is no negatives in this stay. 😊
Bodde her 2 netter i mars 2024
Svar fra Aziza Paradise Hotel den 13. mars 2024
Good Day, Warm Greetings from Aziza Paradise Hotel! Thank you for sharing your recent review we are glad that you enjoyed your stay with us and we will continue to maintain the standard of our product and services. We appreciate your kind words about our staff's friendliness and rest assured that we will share your positive feedback with our team. It’s our goal to provide each guest with a memorable and enjoyable stay. Hope to see you soon Thank you so much.

10/10 – Utmerket

Agnes

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The place is nice roomy a d clean. Highly ecommended especially for families. Staff are courteous
Bodde her 2 netter i februar 2024
Svar fra Aziza Paradise Hotel den 28. mars 2024
Dear Ms. Agnes,Thank you for your comment. We are glad that you had a great time here at Aziza Paradise Hotel. We will continue to ensure that you and other guests are satisfied at all times.Best regards

8/10 – Bra

Brian og White Rock

Likte: Renhold, personale og service og fasiliteter
The problem with the hot water was annoying
Bodde her 3 netter i februar 2024
Svar fra Aziza Paradise Hotel den 28. mars 2024
Dear Mr. Brian,Thank you for your comments. Rest assured that your comments have been discussed with our entire team and please be assured that we have taken the necessary steps to rectify them. We have contacted our suppliers to ensure that the status of our hot water is kept to the highest standards possible. Our renovations are ongoing and all these matters are part of the lists that we will address in the days to come. We look forward to serving you again in your future travels.Best regards

10/10 – Utmerket

Judith

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
All the staff were very friendly and so accommodating! It is also a very kid friendly resort. The staff were so sweet to our kids. We definitely would recommend to all our friends and family and will be coming back! The breakfast buffet was delicious. The food we ordered for lunch and dinner was also really good! Overall the service was amazing!
Bodde her 3 netter i februar 2024
Svar fra Aziza Paradise Hotel den 28. mars 2024
Dear Ms. Judith,We appreciate your feedback and are happy that you had a great time during your stay with us. We look forward to being of service again to you soon.Best regards

10/10 – Utmerket

Lance

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff was very friendly and always professional. When you call for room service a waiter comes to your room to take your order.
Bodde her 5 netter i januar 2024
Svar fra Aziza Paradise Hotel den 28. mars 2024
Dear Mr. Lance,Thank you for your feedback. We are glad that you experienced our "Unique Brand of Hospitality". Your comments will be shared with all our staff and will serve as a motivation for our team.Best regards

4/10 – Dårlig

Loida

Reiste med familie og små barn
when we got into our rooms . It smelled of wood not the forest kind but the wood that hasnt been used in a while . Same with the towels . Understandable that some rooms are not used all the time but atleast check of the smell and also some of the areas in the room looked unkept ie - chair was dirty , dust on the windows. Our other room's toilet flush wasnt working but since we were only staying for 1 night my realtives just asked if we can have a taboo since we didnt want to get seperate rooms but never got 1. communication with check in receptionist and breakfast staff made not only the rest of the stay bad but the fact that they wanted me to resolve the matter while i was still eating breakfast made me very upset . The assitant manager that i spoke to explained why & i definitely understood the reasoning BUT the fact that it wasnt explained to me upon check in & also updated our beakfast voucher as 3 each room .. it did not make sense to me that i was told after the fact we were eating breakfast the next day that i had to pay another extra . I am unsure i have communicated this enough to the assitant manager since she was repeating the same thing that she said twice and i was repeating the same thing BUT when she turned to the one of the breakfast staff that was standing next to me and talked to her as if i wasnt standing in front of them .. that really put it over the top .if it wasnt for the laing pizza and some staff were great it was be a 1 star for me and my group.
Bodde her 1 natt i januar 2024
Svar fra Aziza Paradise Hotel den 28. mars 2024
Dear Ms. Loida, Thank you for your comments. We take our comments seriously and rest assured that we are addressing all your concerns. We have spoken to our laundry suppliers and we have been assured that they will do everything to ensure that the linen is kept smelling clean at all times. We do apologize for any inconvenience this may have caused you. Thank you also for your great feedback on our Laing Pizza we have shared this with all our staff and rest assured that we will try to provide an even better service to you and all of our guests.Best regards.

10/10 – Utmerket

Robert

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Très beau complexe, chambre confortable, nourriture très bonne et le personnel est serviable et sympathique. Le seul point négatif c est que l hôtel est un peu loin des restaurants et bars. Il faut y aller en tuk-tuk
Bodde her 3 netter i januar 2024

8/10 – Bra

Mark

Reiste med partner
Likte: Renhold og personale og service
Pros Really friendly and super helpful staff 10-15 minutes from the airport Quiet neighborhood 15-20 minute walk to Robinsons Mall Great variety of food at the breakfast buffet. Hot items change daily. Great pool Live entertainment Cons The hotel has seen better days. Some areas need refreshing. General fit and finish issues. Biggest pet peeve was functional stuff like our bathroom faucet spraying too vigorously that it would splash onto our clothing Not enough pool loungers Live entertainment past 9 pm (quiet time doesn’t start until 10 pm) Walls are paper thin – I could hear the baby next door crying as well as someone snoring. Needed to wear ear plugs.
Bodde her 3 netter i januar 2024

6/10 – Grei

Verifisert reisende

Likte: Renhold
Likte ikke: Romkomfort
Soggiorno a Puerto
Hotel con ottimo rapporto qualità prezzo. Camere ampie e buoni spazi comuni. Buoni i servizi a disposizione (per esempio spa all'interno della struttura). Peccato per l'aria condizionata in camera che, anche se regolata al minimo, spara lame d'aria sui letti (difficile quindi riuscire a dormire per chi, come me, la soffre)
Bodde her 1 natt i desember 2023

8/10 – Bra

Lawna

Definitely recommend it
The staff were amazing. Quite enjoyed the stay. The pool needs a little attention such as a rail you can’t use but still love the place and would recommend it!
Bodde her 1 natt i desember 2023

6/10 – Grei

Sarah

Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 5 netter i september 2023

10/10 – Utmerket

Dietmar

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We my fiancee the kids and I stayed at the Paradise Hotel Puerto Princesa for 1 month. The hotel is very good, the employees in all areas do a very good job. The food is very good and varied. The rooms are well equipped and clean. There is a nice outdoor pool a gym and a bar with billiards and a large restaurant.
Bodde her 26 netter i juli 2023

10/10 – Utmerket

Craig

Reiste med partner, Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff are amazing, friendly, passionate and genuinely caring. We Can tell every single person is proud to work and serve at Aziza. We have stayed multiple times back in 2018 and 2019, and in 2023 its great to see they really have put a lot of effort to keep the property fresh. It still wowed us. One of the best lobbies ive been to (covered open air lobby and it is stunning - welcoming even as a daily rest area - its quite expansive, inciting and relaxing) Rooms are maintained and still quality, great beds. Great daily housekeeping service. Never had to call for any issues except a blocked toilet soon after we arrived but was immediately resolved and never reoccurred. We rented a car and parking was never an issue inside the property. Prior to arrival, enquires via email were promptly answered (usually within 20mins) They do have airport shuttle service available.
Bodde her 5 netter i august 2023

8/10 – Bra

Ludivina og Gaithersburg

Bodde her 3 netter i juli 2023

8/10 – Bra

SHIH-HSIEN

Bodde her 1 natt i juli 2023

10/10 – Utmerket

Alvean

Reiste med partner, Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Staff is very friendly and welcoming. Original Deluxe room was very dim and had a little odor plus a bit crammed. We upgraded to a pool side room which was brighter, smelled a lot better and more roomy for 3 people. Pool was nice and clean. Breakfast buffet was delicious.
Bodde her 2 netter i juni 2023
Svar fra Aziza Paradise Hotel den 20. juli 2023
Dear Mr. Alvean,We are glad that you enjoyed your stay with us. We wish you all the best and hope to see you here again at your best kept secret in Palawan, Aziza Paradise Hotel.Thank you so much.

10/10 – Utmerket

Listerpaul

Reiste med familie og små barn, Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Place is nice and clean
Bodde her 1 natt i juni 2023
Svar fra Aziza Paradise Hotel den 20. juli 2023
Dear Mr. Listerpaul,Thank you for your positive review. We are happy that you experienced our brand of hospitality.Thank you. All the best!

4/10 – Dårlig

Stephanie og Livermore

Reiste med familie
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
We booked this hotel literally at the very last minute as our previously arranged accommodations did not work out. Found this site on Expedia and booked from there. The accommodations were better then other places but there is still a lot of improvement that could be done. Overall staff was friendly, few spoke English and because of the langue barrier I think some became timid in offering assistance. Yet some staff went above and beyond for us. The tours offered through the hotel was nice, affordable and friendly. The rooms were disappointing not very clean. Housekeeping did not come to our room to clean until around 430 every day (we stayed 2 nights). We had to call the front desk 3 different times to have our toilet unclogged even when all we did was pee. The restaurant was open early and did offer a good variety of food for buffet. But once the food was gone no more was made. So if you didn’t get to the breakfast early you choices were limited. I really dislike giving bad reviews and struggles with writing this one, but want other to be aware of what to expect when staying here. Really hoping that hotel management will read these reviews and find ways to improve the hotel and the service offered.
Bodde her 4 netter i juni 2023
Svar fra Aziza Paradise Hotel den 20. juli 2023
Dear Ms. Stephanie,Thank you for your recent stay. We value all our guests comments and rest assured that we will address your concerns as a team and we are confident that this matters shall be addressed immediately.Hope to be of service again sometime in the future.All the best!

8/10 – Bra

Pauline

Bodde her 1 natt i juni 2023
Svar fra Aziza Paradise Hotel den 20. juli 2023
Dear Ms. Pauline,Thank you for your positive review. We are happy that you experienced our brand of hospitality. Thank you. All the best!

10/10 – Utmerket

ROWENA F

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Good customer service and overall the hotel is really nice. The staff are really helpful and nice.
Bodde her 2 netter i mai 2023
Svar fra Aziza Paradise Hotel den 20. juli 2023
Dear Ms. Rowena,We are glad that you enjoyed your stay with us. We wish you all the best and hope to see you here again at your best kept secret in Palawan, Aziza Paradise Hotel.Thank you so much.All the best!

8/10 – Bra

Eduviges

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i mai 2023

10/10 – Utmerket

Jose

Bodde her 1 natt i april 2023

10/10 – Utmerket

Jill

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff are friendly and helpful. The restaurant has a lot of variety and great food. The pool is wonderful. It’s quiet and so easy to go on tours or into town on a trike . The rooms are currently being updated, but they are spotless and comfortable. I would stay here again. It was a great find.
Bodde her 4 netter i april 2023

10/10 – Utmerket

Brian

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
What was unique about the Aziza was it’s staff. All the staff were so friendly. Ivan and Julietta were the best, they made my stay that much better. Thank you to all
Bodde her 1 natt i april 2023

10/10 – Utmerket

Melissa

Bodde her 1 natt i april 2023

10/10 – Utmerket

Tim

Bodde her 1 natt i februar 2023

8/10 – Bra

Ida

Likte: Renhold og personale og service
Otrolig service!
Servicen var helt otrolig! Litet mysigt hotell med bra priser både för övernattning och i restaurangen, en lunch låg på ca 60-80kr och en öl 20kr drink Max 40kr. Poolområdet är mysigt men begränsat med platser för att ligga i solen men det är nästan ingen som vill det pga värmen så vi hittade oss alltid en plats i solen. 10min in till Puerto Princessa ”centrum” och köpcenter som kostar ca 30kr med tricycle. Tips är att åka ner till ”night market” by the bay och käka på kvällen, mysigt och få turister! Hotellrummet var okej, sängarna var hårda och lite saker i badrummet behöver åtgärdas men allt fungerade så ändå ok för vår del.
Bodde her 1 natt i desember 2022

8/10 – Bra

Consuelo

Reiste med familie
Likte: Personale og service og romkomfort
Upgrade
The room is big but lacking in amenities like wash towel and dresser. The shower has lots of mildew and lime deposits. The mirror needs an upgrade.
Bodde her 3 netter i november 2022

10/10 – Utmerket

Rudolf

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Mir hat alles gefallen. Besonders die Poollandschaft, sowie die Freundlichkeit und Hilfsbereitschaft aller Hotelangestellten
Bodde her 1 natt i november 2022

10/10 – Utmerket

Michael Angelo

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i november 2022

8/10 – Bra

James

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Probably as good as it gets in the Philippines. The staff was extremely helpful which is rare in the Philippines. The food was great. Nice pool.Clean facilities. I would definitely go back.
Bodde her 2 netter i mars 2022

8/10 – Bra

Verifisert reisende

Reiste med familie
Likte: Personale og service
Bodde her 5 netter i januar 2020
Svar fra Marc Montesa General Manager den 5. feb. 2020
Thank you for your recent review. We are glad that you had a memorable stay with us here at your best kept secret in Palawan, Aziza Paradise Hotel

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Hidden gem
This is in a great location in Puerto Princesa and the staff is amazing. They are very pleasant, helpful and quick to be of help
Bodde her 3 netter i januar 2020
Svar fra Marc Montesa - General Manager den 6. feb. 2020
Dear Anonymous, Thank you very much. We are glad that you enjoyed your stay with us and experienced our unique brand of hospitality. Hope to see you here again soon.

4/10 – Dårlig

Verifisert reisende

Bodde her 4 netter i januar 2020
Svar fra Marc Montesa General Manager den 5. feb. 2020
Dear Anonymous, Thank you for your recent review. I am not sure why you gave us a low rating and without any comments or concerns so we will not be able to validate if you did actually stay with us since we ensure that all our guests have a memorable and wonderful stay here at your best kept secret in Palawan, the Aziza Paradise Hotel. We wish you all the best in 2020.

2/10 – Forferdelig

Verifisert reisende

Bodde her 1 natt i januar 2020
Svar fra Marc Montesa - General Manager den 22. jan. 2020
Dear Anonymous, Thank you for your recent review. I am not sure why you gave us a low rating and without any comments or concerns so we will not be able to validate if you did actually stay with us since we ensure that all our guests have a memorable and wonderful stay here at your best kept secret in Palawan, the Aziza Paradise Hotel. We wish you all the best in 2020.

6/10 – Grei

John og MPLS

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
High Priced if rated on a US standard. But, better than others.
Bodde her 5 netter i desember 2019
Svar fra Marc Montesa - General Manager den 17. jan. 2020
Hi john on, Thank you for your recent review. We are glad that you enjoyed your stay with us. Yes, Aziza Paradise Hotel is the biggest Hotel/Resort here in Palawan with 129 rooms and 4 villas with 2 rooms each, own private pool, Living room and an area where groupds can grill or hangout. Spacious poolside and Lobby and a garden like feel with all the greens and trees around. Very private and safe. We hope to see you again in your future visit here at your best kept secret in Palawan

6/10 – Grei

Verifisert reisende

Reiste med en gruppe
Likte: Renhold
The hotel restaurant food and service was terrible. I could barely get into my room because the door handle was faulty and it was the same for a friend's room. The beer they were selling at the hotel had rusted caps and was visible on the bottle tops when delivered to me. Very limited seating located around the pool.
Bodde her 4 netter i januar 2020
Svar fra Marc Montesa den 10. jan. 2020
Thank you for your recent review. We value your comments as this will assist us in improving our product and services. Too bad that you did not indicate your date of stay and which rooms you stayed in so we can validate your concern about the door handles and rectify the problem. Rest assured that we shall address your other concerns and ensure that this areas of concern are addressed immediately.

8/10 – Bra

Verifisert reisende

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i desember 2019
Svar fra Marc Montesa den 10. jan. 2020
Thank you for your recent review. We are glad that you enjoyed your stay with us. All the best always