The location of the rental was excellent - a few blocks from the center of town at the quiet end near the galleries. The unit had good size rooms, was clean (with one exception), and the property manager was quick to respond when we needed something. Unfortunately, we did have some issues.
The master bathtub was dirty when we arrived, and the drain was extremely slow, so 2-3 inches of standing water accumulated while taking even a quick shower, and crud came up from the drain into the tub. It was pretty disgusting.
The first floor unit had major construction all week, and a new house was being built next door. So the noise was loud and very disruptive. It would have been nice if the owner had told us about the construction going on long before the day we arrived. We were hoping for a quiet week, but it was not nearly as peaceful as we had hoped.
Whenever anyone walked up or down the outside stairway (which was used by the third floor unit), the entire building shook. It was nerve-wracking and made us feel like the building was unsafe. When I told the owner about this, he said that he knew about it and that the building needed some bracing, which he said was part of the construction happening on the first floor. I wish he had warned us about that in advance.
On Thursday, the owner of the first floor unit told us that she was having a drain pipe replaced on Friday and we would not be able to use any water for 2-3 hours that day. We told her that was not convenient for us, and eventually she agreed to have it done after we left. It was not cool that she put us on the spot like that.
The other thing that surprised us was the lack of common supplies. We had to ask for blankets, which were in a locked closet! There was no soap in the showers, no shampoo/conditioner, no tissues, only one roll of toilet paper in each bathroom, and none of the other small conveniences that we're used to seeing in high-end vacation rentals. I would have liked a heads-up about the lack of supplies, because we could have brought them with us. But if we had known about the construction noise and disruptions, as well as the lack of structural instability in the building, we probably would not have rented this unit.
We did tell the owners about all of these issues, but they responded by simply defending themselves and taking no responsibility instead of acknowledging the fact that all of these things affected our ability to have a great stay there.