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Anmeldelser av Holiday Inn Express Hotel & Suites Prattville South, an IHG Hotel

2.5 out of 5
Holiday Inn Express Hotel & Suites Prattville South, an IHG Hotel
203 Legends Ct, Prattville, AL

Anmeldelser

8,8

Utmerket

Rangering på 10 − Utmerket. 322 av totalt 519 anmeldelser." "
Rangering på 8 − Bra. 113 av totalt 519 anmeldelser." "
Rangering på 6 − Grei. 40 av totalt 519 anmeldelser." "
Rangering på 4 − Dårlig. 26 av totalt 519 anmeldelser." "
Rangering på 2 − Forferdelig. 18 av totalt 519 anmeldelser." "

8,8/10

Renhold

9,2/10

Personale og service

8,4/10

Fasiliteter

8,8/10

Overnattingsstedets bygg og tilstand

8,6/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Sharrie og Mobile

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Comfortable
Bodde her 1 natt i april 2024

10/10 – Utmerket

David

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Recently renovated, rooms were spacious and beds were comfortable!
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Tim og andalusia

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024

2/10 – Forferdelig

Gary

Forretningsreisende
Pool was closed but no big deal. No usb in the room for charging phone. My bad for forgetting my plug in brick but what hotels don’t have usb chargers these day? Elevator was glitchy going up and dropped a few inches a few times before finally going up. It felt like a carnival ride and I refused to take it again. I called the front desk about it but they didn’t seem concerned. Cable TV wasn’t working for my 2 night stay. Front desk said they were working on it. Last but not least they had a golf cart shuttle for bringing guests to local destinations like the golf course but front desk said it didn’t work because battery had died. I walked the mile or so. Biscuits and gravy were good by I Won’t stay here again.
Bodde her 2 netter i april 2024
Svar fra Management den 19. apr. 2024
Dear Gary, Sorry to hear your stay wasn't up to standard. All guest that checked into rooms with TV issues were told about it beforehand. Yes we do have a gold cart for shuttling guest but as everything states the hotel is under renovation. Again we are sorry the stay was not up to your expectations. Please give us another try once everything is complete, I'm sure you will then enjoy your stay with us. Thank youThe Holiday Inn Express and Suites Team

10/10 – Utmerket

Tremayne

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I enjoyed everything
Bodde her 1 natt i april 2024

10/10 – Utmerket

Ed

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
All was good. Very nice safe area.
Bodde her 1 natt i mars 2024
Svar fra Management den 29. mars 2024
Good afternoon, We are happy to see that you had a positive stay with us and we hope to see you again. Thanks so muchPaula

10/10 – Utmerket

Kandis

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice rooms and staff was very helpful!
Bodde her 1 natt i mars 2024
Svar fra Holiday Inn Team den 1. apr. 2024
Hi Kandis, Thank you so much for staying with us at Holiday Inn Express Prattville. We hope to see you again soon.

10/10 – Utmerket

dwight

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
See above
Bodde her 1 natt i mars 2024
Svar fra Holiday Inn Team den 1. apr. 2024
Thank you so much for the 5 stars! Hope to see you again soon.

10/10 – Utmerket

Judy

Likte: Renhold og personale og service
Bodde her 1 natt i februar 2024
Svar fra Holiday Inn Team den 1. apr. 2024
Thank you Judy for sharing your experience. We hope to have you stay with us again.

4/10 – Dårlig

LaSonya

Bodde her 1 natt i desember 2023
Svar fra Holiday Inn Team den 1. apr. 2024
LaSonya, I am so sorry to see we did not meet your expectations. Please let us know what we can do better.

10/10 – Utmerket

Kelly

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Friendly staff at check in
Bodde her 1 natt i februar 2024
Svar fra Holiday Inn Team den 1. apr. 2024
Hi Kelly, Thank you so much for the 5 stars. Hope to have you back with us!

10/10 – Utmerket

Michele

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024
Svar fra Holiday Inn Team den 1. apr. 2024
Hi Michele, Great to know you could give us 5 stars! Hope to have you stay with us again.

10/10 – Utmerket

George

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great Stay!!!!
Bodde her 3 netter i januar 2024
Svar fra Holiday Inn Team den 1. apr. 2024
George thank you so much for 10! We are so happy you enjoyed your stay. Hope to have you back with us!

6/10 – Grei

Jason

Forretningsreisende
Room was dusty. Mattress was horrible. Shower head was broke. Property smelt like cigarettes.
Bodde her 1 natt i februar 2024
Svar fra Holiday Inn Team den 1. apr. 2024
Hi Jason, Thank you very much for letting us know your concerns at Holiday Inn Express. We will certainly address each concern. Hope you will give us another try.

10/10 – Utmerket

Audwela

Likte: Renhold, personale og service og romkomfort
Bodde her 1 natt i januar 2024

10/10 – Utmerket

Ellen

Bodde her 1 natt i januar 2024

10/10 – Utmerket

NANA

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024

10/10 – Utmerket

Sam

Likte: Overnattingsstedets bygg og tilstand
Nice clean place. Very friendly and competent staff.
Bodde her 1 natt i januar 2024

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service og romkomfort
It was a nice restful clean place, close to food etc. The staff were friendly and cleaners even greeted us. I would stay there again. My biggest complaint was the flimsy plastic forks and knives which bent when I used them. Also, The color decor was dated and dark but maintained. I almost skipped it because your photos made it dark and dated.
Bodde her 1 natt i januar 2024

10/10 – Utmerket

Willis

Bodde her 1 natt i januar 2024
Svar fra Holiday Inn Team den 1. apr. 2024
Hi Willis, Thank you for the 5 Stars. Hope to have you back with us!

10/10 – Utmerket

James

Bodde her 1 natt i januar 2024

10/10 – Utmerket

Talesha

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Amazing
Best hotel i ever stayed at. Cleanliness and friendly staff. Great breakfast
Bodde her 2 netter i januar 2024

10/10 – Utmerket

Marlisha

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024

10/10 – Utmerket

Annie

Bodde her 1 natt i desember 2023

10/10 – Utmerket

Cassandra

Reiste med familie
Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 5 netter i desember 2023

8/10 – Bra

Lauren

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Skimpy towels-quality and quantity. Tissues like sandpaper. Bed was comfortable.
Bodde her 1 natt i januar 2024

8/10 – Bra

Susan

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
This hotel was in a good area with restaurants and shopping. We stayed one night on our way to Florida and it was fine.
Bodde her 1 natt i desember 2023

10/10 – Utmerket

Stanley

Reiste med familie
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i desember 2023

8/10 – Bra

Ronald og Canton

Bodde her 1 natt i desember 2023

4/10 – Dårlig

Devin

Likte ikke: Overnattingsstedets bygg og tilstand
The property was not update like the pictures presented. I would have not chosen this property if the images were realistic.
Bodde her 1 natt i desember 2023

2/10 – Forferdelig

Aubrielle

Bodde her 1 natt i desember 2023

6/10 – Grei

David

Forretningsreisende
Bodde her 1 natt i desember 2023

8/10 – Bra

Noelvis

Likte: Personale og service og overnattingsstedets bygg og tilstand
The room rug was not cleaned.
Bodde her 1 natt i desember 2023

10/10 – Utmerket

Gowanda

Bodde her 1 natt i desember 2023

10/10 – Utmerket

Mary

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Completely comfortable stay
Comfortable stay: clean room, clean linens, clean bathroom, comfortable mattress, comfortable pillows. Safe neighborhood, good breakfast.
Bodde her 1 natt i desember 2023

8/10 – Bra

kristy

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023

8/10 – Bra

Debra

Reiste med partner
Likte: Personale og service og overnattingsstedets bygg og tilstand
The staff were very friendly and professional. The room could have been cleaner. It was quiet. Overall a good stay. We only stayed one night.
Bodde her 1 natt i desember 2023

10/10 – Utmerket

Raymond

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023

10/10 – Utmerket

Ebony

Bodde her 1 natt i desember 2023

8/10 – Bra

Billy

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything was nice. My payment was made the day I reserved the room to Expedia. At checkout I was charged $25 with no explanation.
Bodde her 1 natt i desember 2023

10/10 – Utmerket

Kevin

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023

10/10 – Utmerket

Carol

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Cleanliness
Bodde her 1 natt i desember 2023

6/10 – Grei

Taylor

Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023

10/10 – Utmerket

Mike

Reiste med familie
Good location
Very good stay. Convenient to lots of restaurants
Bodde her 1 natt i desember 2023

4/10 – Dårlig

Jon

Reiste med partner
Likte: Personale og service
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Nice staff. Great location. A little rundown but being renovated. Here's the problem...a guest shouldn't have to beg for their room to be serviced by housekeeping. If I wanted to go get my own towels, I'd stay with family. If I wanted to make my own bed, I'd stay home. It's a hotel. The basic expectation should be daily housekeeping. Stop trying to use covid to avoid this. You may as well claim it is the 1918 Spanish Flu. If you are going to be in the hospitality business, show some hospitality. Update: well, finishing our stay after 4 days. No success in getting housekeeping to show up. There's a ring around the toilet - which seems to indicate it wasn't cleaned well before we showed up. We've just had to go to the desk to get towels every day. Tonight they only had hand towels, no large ones. Oh...and none of the signature cinnamon rolls. There were cinnamon rolls of some kind on 3 of the days but they weren't the real ones and the breakfast is crap overall. Seriously just stay away.
Bodde her 4 netter i desember 2023

10/10 – Utmerket

Doug

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good accommodations and friendly staff. The raccoons were an interesting addition when we were putting stuff onto a cart. They kept their distance.
Bodde her 1 natt i desember 2023

4/10 – Dårlig

Tony

Likte: Personale og service
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i november 2023

8/10 – Bra

Daniel

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very friendly staff. Room and property was very clean.
Bodde her 1 natt i november 2023

10/10 – Utmerket

nancy

Likte: Renhold, personale og service og fasiliteter
Very nice. Good amenities. Comfortable. But remote did not work for tv. Great staff.
Bodde her 1 natt i november 2023

10/10 – Utmerket

GABRIELLE

Bodde her 1 natt i november 2023