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Anmeldelser av Coconut Palms Resort

3 out of 5
Coconut Palms Resort
Cornwall Street, P O Box 521, Port Vila, Efate

Anmeldelser

7,2

Bra

Rangering på 10 − Utmerket. 51 av totalt 254 anmeldelser." "
Rangering på 8 − Bra. 99 av totalt 254 anmeldelser." "
Rangering på 6 − Grei. 65 av totalt 254 anmeldelser." "
Rangering på 4 − Dårlig. 24 av totalt 254 anmeldelser." "
Rangering på 2 − Forferdelig. 15 av totalt 254 anmeldelser." "

7,0/10

Renhold

7,8/10

Personale og service

6,8/10

Fasiliteter

6,6/10

Overnattingsstedets bygg og tilstand

Anmeldelser

6/10 – Grei

Frode og Norway

Ok budget accommodation
The rooms have very different qualities regarding the interior and the noise level. If you are unlucky you will get one located wall-to-wall with the common toilet. It sounds as if they are inside your room doing their business :o That aside it is a nice hotel with a small but good outside area. Internet available in the common areas, but not in the rooms. The food in the restaurant is ok, but it takes forever and a half to get your food served. There is always issues regarding the included breakfast if you book through hotels.com. They say that the price you get from hotels.com is so low that breakfast is not included, even though it states so in the webpage and on your receipt.

6/10 – Grei

KENSUKE

改善点がまだまだありそう。
シャワーが水しかでない。 シングルルームはファンもエアコンもないので暑い。 wifiが急に使えなくなる。 蚊が多い。 スタッフの皆様は笑顔で素晴らしい方々でした。
ロビー
プール
Bodde her 4 netter i januar 2020

10/10 – Utmerket

GROAIU

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2019

6/10 – Grei

Marcel og Melbourne

Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Really felt it wasnt up to Resort Standards in terms of the accomadation, crockery wasnt cleaned, i had to clean it myself before i could the kitchen area inside the room, very outdated rooms in all areas... air con unit was very much ineffective to where it was set in the room.. Way it was advertise was very much misleading when i arrive... breakfast was hugely dissapointing,, breakfast baffet wasnt up to standards esp resort standards, choices was very limited....
Bodde her 8 netter i desember 2019

4/10 – Dårlig

John

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Pretty disappointing
Pretty disappointing. Although only a 3 star you still expect a clean and reasonably maintained room. Curtains were old and worn with half hooks required and you could see through them in places. Toilet seat held on with wire. Room servicing poor. Didn't bother first day and had to keep asking for clean towels. Kitchen provisions like pots, plates and utensils really poor. Cockroach dish in the kitchen by the fridge was a nice touch! Breakfast buffet selection was poor and usually half empty and had to wait all the time and was boring and bland. Heard from a couple of girls staying there that they hadn't had clean towels for 5 days but didn't want to ask. Overall only real positive things i can say is that the shower was good, good location for short stroll to town and the pool was ok once they got it working on our second day. Think i almost got a smile out of one of the restaurant staff once but could be mistaken. Stayed all over south east asia and islands and this rates right near the bottom. Sorry no photos, wasn't worth my time.
Bodde her 7 netter i desember 2019

2/10 – Forferdelig

Carine og Koumac

Reiste med familie og små barn
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Le personnel bien. Hotel a rafraichir piscine sale aucune animation a proposer. Pas adapter avec une poussette.
Bodde her 5 netter i desember 2019

6/10 – Grei

Verifisert reisende

Reiste med en gruppe
Likte ikke: Renhold og personale og service
Reception staff were lovely and helpful. Other customer services were poor. Staff were too busy with their mobiles.
Bodde her 1 natt i desember 2019

6/10 – Grei

Verifisert reisende

Reiste med familie
Not bad, a bit average. But it’s the price you pay. Expect a small problem or two. Wifi only in bar area. You’ll prob have to ask for toiletries, fresh towels etc.. Food in general okay. Pros; Staff quite nice. Decent breaky. Nice pool and surroundings. Best part is it’s a quiet area just out of town and about 7min walk down to town (downhill). (May need a bus back up if you’re unfit (300v(about $4 Aud). If you’re not too fussy, then this place will be nice for you.
Bodde her 2 netter i november 2019

6/10 – Grei

Michelle og Kaitaia

Reiste med en gruppe
Likte: Personale og service
It was within walking distance to the markets and waterfront, but the parties in the street wake you up at 4 am and keep you up until the morning. If you want to experience living in Vanuatu amongst the locals, you'll get it here. You are not provided with hand towels or face cloths or safes in your room for your valuables. This property is quite old and tired. The breakfasts are quite basic. The staff were very friendly.
Bodde her 5 netter i oktober 2019

2/10 – Forferdelig

Teresia

Likte ikke: Personale og service
Never again
I was given a room with just one bed when I asked for 2 single bed I was denied. I told the receptionist that online I was given that option. When I asked for ground floor which I would pay I was denied also receptionist was not helpful, he seem like he didn't enjoy his job. No fan in room.
Bodde her 1 natt i oktober 2019

8/10 – Bra

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The pool was very nice, and it was exceptionally clean. our room (304) was a good size but each room needs to have a table and chairs in it ( we brought up chairs from below and used the bedside table as a table ) it gets really uncomfortable sitting on a bed and trying to do things
Bodde her 7 netter i oktober 2019

6/10 – Grei

Verifisert reisende

Likte: Personale og service
Likte ikke: Romkomfort
Great service, general breakfast but fewer variety. Close to the downtown. No quilt and the blanket is very uncomfortable. No toothbrush. Good price in the port vila area.
Bodde her 4 netter i oktober 2019

10/10 – Utmerket

Verifisert reisende

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Was a little bit noise at night as could hear the street noise. Rooms were a bit run down. The staff were really nice and provided free entertainment. Food and pool were excellent.
Bodde her 1 natt i september 2019

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Staff were lovely, food lovely, clean and great facilities.
Bodde her 2 netter i oktober 2019

8/10 – Bra

Verifisert reisende

Forretningsreisende
Likte: Overnattingsstedets bygg og tilstand og romkomfort
Likte ikke: Personale og service
Breakfast service was extremely slow. Staff did not know what to do.
Bodde her 1 natt i juli 2019

2/10 – Forferdelig

Ann

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very dirty serving of units some days not done I had to ask for my sheets to be changed after seven days one tea towel in 11 days towels holes in no face clotherd and this was the most expensive unit very dirty had to buy paper plates couldn’t use any of there stuff breakfast couldn’t eat cold slip same every day for 11 days positive pool good and grounds well keeped would never stay there again
Bodde her 11 netter i august 2019

8/10 – Bra

Henri

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Romkomfort
Bien
Bodde her 2 netter i august 2019
Svar fra Elliot den 7. sep. 2019
Thank you for your review :-)

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
.The hotel is five minutes walking down the hill to the waterfront and shops. It is a walk in town and you will feel right at home walking in Port Vila. safe walking at night also. Wonderful people in Vanuatu.
Bodde her 3 netter i august 2019
Svar fra Elliot den 7. sep. 2019
We are super glad you had a great time staying with us in Vanuatu! Thanks for taking the time to post a review :-)

8/10 – Bra

Verifisert reisende

Bodde her 3 netter i august 2019
Svar fra Coconuts Palms Resort den 23. aug. 2019
Thanks for your review.

8/10 – Bra

Verifisert reisende

Bodde her 8 netter i august 2019
Svar fra Coconut Palms Resort den 23. aug. 2019
Thank you for your review

8/10 – Bra

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
First up, this isn't 5-star accommodation, but it has a lot going for it. Facilities are fine, ranging from fairly small and basic rooms with bed and tv (separate shower and toilets in Hall) to self-contained with A/C, kitchenette and your own facilities. Meals are pretty good and not to pricey, location is convenient and the staff are very helpful and will do their best to address any concerns or special requests. I've stayed here a couple of times for several weeks and we'll likely again.
Bodde her 16 netter i juli 2019
Svar fra Coconut Palms Resort den 23. aug. 2019
Thank you for your review and your repeat custom. We look forward to having you stay with us again in the future.

10/10 – Utmerket

Stephen

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
I always enjoy staying at Coconut Palms. A very comfortable and well situated Hotel. Great bar, friendly staff and excellent breakfast.
Bodde her 6 netter i juli 2019
Svar fra Coconut Palms Resort den 23. aug. 2019
HI Stephen Thank you for your review and repeat custom. We look forward to welcoming you back in the future.

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Food was great , basic room facilities but great price and exactly what I needed - airport transfers included- great deal !
Bodde her 1 natt i august 2019
Svar fra Coconut Palms Resort den 23. aug. 2019
Glad to hear you had a great time while staying with us.

8/10 – Bra

TonyJohn

Forretningsreisende
Likte: Renhold og overnattingsstedets bygg og tilstand
rooms were clean. however, food service was not so good.
Bodde her 2 netter i august 2019
Svar fra Coconut Palms Resort den 23. aug. 2019
Thanks you for your review, we are sorry you had a bad experience in our restaurant. We are glad you found our rooms clean.

4/10 – Dårlig

Verifisert reisende

Bodde her 1 natt i juli 2019
Svar fra Coconut Palms Resort Management den 23. aug. 2019
Sorry you didn't enjoy your stay with us, if you would like to contact us and provide more feedback we would be very eager to hear how we can improve more.

4/10 – Dårlig

Verifisert reisende

Reiste med familie
Likte: Personale og service
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
non respect des prestations,notamment les transferts .j'ai du réglé le taxi et l’hôtel ne m'a pas remboursé.Ne pas prendre les chambres en promo .vous risquez de dormir avec un bruit intense du à la pompe .la literie est médiocre.
Bodde her 1 natt i juli 2019

6/10 – Grei

Shirley

Get what you pay for.
Bodde her 2 netter i juli 2019
Svar fra Coconut Palms Resort den 23. aug. 2019
Thank you for your review of our property.

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 7 netter i juli 2019
Svar fra Coconut Palms Resort den 23. aug. 2019
Thank you for your review.

6/10 – Grei

Verifisert reisende

Likte: Personale og service
Quartier bruillant, souci de chauffaux douche et chasse d'eau toilettes. Lit confortable intérieure sympa.
Bodde her 2 netter i juni 2019

8/10 – Bra

heather

Likte: Renhold, personale og service og romkomfort
Bodde her 6 netter i juni 2019
Svar fra Coconut Palms Resort den 23. aug. 2019
Thank you for your review

8/10 – Bra

Verifisert reisende

Forretningsreisende, Reiste med en gruppe
Likte: Renhold, personale og service og fasiliteter
The resort was clean and the staff so friendly and accommodating - I appreciated my stay there very much - thank you so much
Bodde her 11 netter i juni 2019
Svar fra Coconut Palms Resort den 23. aug. 2019
Thank you for your review

2/10 – Forferdelig

Verifisert reisende

Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 8 netter i juni 2019
Svar fra Management den 22. juni 2019
Sorry to hear you didnt have a great experience with us.

6/10 – Grei

Verifisert reisende

Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Hallway bathrooms a surprise
Didnt know the bathrooms were in the hallway. Window was left open after housecleaning so we came in at night to find so many bugs in the room! Breakfast was the same menu every day. Lights were too dim the rooms and fan was only working on low speed. The staff was kind and responsive to our needs.
Bodde her 4 netter i mai 2019

8/10 – Bra

Sue og Swansea

Forretningsreisende, Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
good breakfast included apartment was roomy excellent able to cook full size fridge good entertainment staff were great clean premises no complaints
Bodde her 13 netter i mai 2019
Svar fra Management den 14. juni 2019
Hi Sue Thanks for your review. We are all really happy that you had a great time while staying with us. We hope to see you again on your next trip to Vanuatu. Kindest regards Management

10/10 – Utmerket

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Friendly staff, cleanliness and overall excellent facilities for the very reasonable price.
Bodde her 7 netter i mai 2019
Svar fra Management den 14. juni 2019
Hi there :-) Thank you very much for your review. We are very pleased our team made your stay so good. Kindest regards Management

10/10 – Utmerket

Catriona

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 6 netter i april 2019
Svar fra Management den 14. juni 2019
Thanks you very much

8/10 – Bra

Verifisert reisende

Likte: Personale og service og overnattingsstedets bygg og tilstand
値段の割に快適です
街まではキツめの階段がありますが10分位で着くし、快適です。フロントも丁寧です。近くに小さいけどお店もあるので水など買えます。
Bodde her 3 netter i april 2019
Svar fra Management den 15. juni 2019
私たちとあなたの親切なレビューに滞在していただきありがとうございます。 近いうちにお会いしましょう。

4/10 – Dårlig

Nadège

Likte: Renhold og romkomfort
Likte ikke: Personale og service
Service à revoir
Le service laisse à désirer
Bodde her 2 netter i april 2019
Svar fra Management den 17. juni 2019
Nous vous remercions tous pour votre avis

10/10 – Utmerket

Verifisert reisende

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We like that they have a pool to freshen up due to very hot weather in Vanuatu. We just didn’t expect that the room with just a fan doesn’t have an exhaust,the room is super enclosed. But we booked again the room with aircon so it’s okay.
Bodde her 2 netter i april 2019

8/10 – Bra

Verifisert reisende

Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
I’ve stayed here many times and it’s always clean and staff are fantastic.
Bodde her 11 netter i mars 2019

6/10 – Grei

Verifisert reisende

Forretningsreisende, Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Accueil très professionnel, rapide et efficace. Bar et restaurant très bon avec du choix. Cependant il manquait les cacahuètes ou autre pour l'apéritif et les délais de service un peu long. Normalement des activités de prévues mais tout a été annulé en raison du nombre de participants. la piscine a été interdite d'accès de 18H à 11H le lendemain matin, peut etre il serait bien de décoller les heures de maintenances ou de les faire uniquement la nuit....à voir car cela a provoqué une frustration de voir cette belle piscine et ne de pouvoir s'y baigner.
Bodde her 1 natt i mars 2019

8/10 – Bra

Verifisert reisende

Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was blazing hot and humid in the entire facility, the fans were not enough to make it bearable.
Bodde her 3 netter i februar 2019

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Lovely complex. Pool area, eating area, bar/piol table area. Nice balconies off room. Nice staff, and breakfasts. Central. Entertaining if u want it. Friendly guests too.
Bodde her 9 netter i februar 2019

6/10 – Grei

Verifisert reisende

Reiste med partner
Likte: Personale og service og overnattingsstedets bygg og tilstand
Friendly staff , nice pool, great location for walking to Port Villa. A/C in rooms Rooms could be equipped with additional necessities- bedside lamps , shampoo, face cloths, Over all for the price , all good.
Bodde her 6 netter i februar 2019

8/10 – Bra

Verifisert reisende

Forretningsreisende, Reiste med familie og små barn
Likte: Renhold og personale og service
The Staff very friendly, Close to town , food was good the pool was really good
Bodde her 1 natt i februar 2019

8/10 – Bra

Verifisert reisende

Reiste med partner
Likte: Renhold, personale og service og fasiliteter
Room 202 fridge was a bit noisy. Facilities good though for an older place
Bodde her 7 netter i februar 2019

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Coconut Palms
Good location, only 10 minutes from the main town area. Well-maintained pool and on-site bar and restaurant. Super friendly and helpful staff. Free wifi at the lobby, bar, restaurant, and pool area although it can be very slow at time.
Bodde her 6 netter i januar 2019

2/10 – Forferdelig

Jesper

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i januar 2019

2/10 – Forferdelig

Gustavo og Auckland, NZ

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
A completely disaster. Dirty rooms, check twice if you room has a bathroom. Internet is insanely slow. I also got charged incorrectly. They charged me a transfer to the airport, however nobody told me that I had to pay it at the reception. So i paid to the transfer driver, and the hotel also charged me because they got my credit card, they told me they would refund, but they've ignored my emails.
Bodde her 7 netter i desember 2018

6/10 – Grei

Verifisert reisende

Likte: Personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Renhold og romkomfort
The resort staff were all lovely and so helpful, definitely the best part of staying there. The location was perfect for us too - close enough to walk but be prepared to hike a flight of stairs to get back. It is definitely a budget resort.
Bodde her 6 netter i desember 2018