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Anmeldelser av Chantillys on the Bay

4 out of 5
Chantillys on the Bay
279 Lini Highway, Port Vila, Efate

Anmeldelser

8,0

Veldig bra

Rangering på 10 − Utmerket. 56 av totalt 188 anmeldelser." "
Rangering på 8 − Bra. 91 av totalt 188 anmeldelser." "
Rangering på 6 − Grei. 30 av totalt 188 anmeldelser." "
Rangering på 4 − Dårlig. 6 av totalt 188 anmeldelser." "
Rangering på 2 − Forferdelig. 5 av totalt 188 anmeldelser." "

8,0/10

Renhold

8,6/10

Personale og service

7,4/10

Fasiliteter

7,4/10

Overnattingsstedets bygg og tilstand

6,0/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Jaiganesh

Forretningsreisende
Likte: Renhold og overnattingsstedets bygg og tilstand
It's a nice property overlooking the bay.
Bodde her 4 netter i april 2024

10/10 – Utmerket

Luke

Likte: Overnattingsstedets bygg og tilstand
Bodde her 6 netter i april 2024

10/10 – Utmerket

rachel

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 7 netter i mars 2024

8/10 – Bra

Torquil

Likte: Renhold og overnattingsstedets bygg og tilstand
Nice and close to town
Bodde her 1 natt i februar 2024

8/10 – Bra

Sanjesh

Bodde her 3 netter i februar 2024

10/10 – Utmerket

Sumukh

Bodde her 6 netter i januar 2024

6/10 – Grei

Thomas

Likte: Romkomfort
Basic. The view is what you pay for.
The location is good and the view from the rooms is beautiful. They all face the water. However, towels were dirty, I only managed to have one hot shower in 2 days - the rest were all cold, with no hot water all weekend. Food at the ‘bistro’ is very basic, still expensively priced, and not at all fresh. I’ve had better fruit salad from a can - which was $10. The pool is fine, small but was clean and warm.
Bodde her 2 netter i januar 2024

10/10 – Utmerket

Gracie

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024

8/10 – Bra

Courtney

Reiste med familie og små barn
Likte: Renhold og fasiliteter
Great location, cold aircon and friendly staff.
Bodde her 4 netter i desember 2023

10/10 – Utmerket

Jason

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
We had a few nights at Chantilly’s to settle in the city before heading out of town. The resort is clean and tidy with incredible views over the water. Sunsets are amazing. Nice and close to downtown Port Vila being an easy 15 min walk along the boardwalk. Highly recommend
Bodde her 2 netter i oktober 2023

10/10 – Utmerket

Stephen

Bodde her 2 netter i august 2023

6/10 – Grei

Mark

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Credit Card Fraud. This August 2023 I traveled to Vanuatu to perform voluntary assistance to the dental/hospital in Port Villa. My patron booked and paid to stay at Chantill's via Expedia. On arrival, my credit card details was requested for any sundry charges, although there would be none as my patron was supporting my voluntary contribution to Vanuatu's health system. On departure my patron paid my sundry costs. My stay at Chantill's was pleasant, however irreversibly soured by their fraudulent behavior. On returning to Australia, I noted 2 addition nights accommodation charges totaling AU$460.55 applied to my credit card. After numerous communications between my patron, confirming the booking and stay had already been paid for. At this time Chantill's has not returned those total funds to my credit card. For me, this constitutes a form of International fraud or scam on behalf of Chantill's. With all the booking details and payments confirmed back to Chantill's, this can not be mistake or clerical error.
Bodde her 1 natt i august 2023

6/10 – Grei

Mark

Reiste med en gruppe
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
On return to Australia I found two additional days charges on my credit card even though it was prepaid through yourselves. My advice, do not give them your credit card details.
Bodde her 5 netter i august 2023

2/10 – Forferdelig

Ross

Forretningsreisende, Reiste med en gruppe
Our pre-paid room was billed out onto a credit card twice more on the day after departure. Reception staff are either fraudulent or incompetent. Don't allow them use of a credit card at reception. Totally dishonest.
Bodde her 1 natt i august 2023

6/10 – Grei

Greg

Reiste med partner
Likte ikke: Overnattingsstedets bygg og tilstand
The room wise tidy but not really clean and it stunk of cigarette smoke. The noise from the Banyan bar next door was really really loud (we were getting up at 4am to get to the airport for a 7am departure). The sliding doors out to the balcony didn't work propery and needs new runners(one of the doors fell out when i initially opened it), it did lock though. Water pressure in both hot and cold taps and shower was great. Sheets and pillow cases were nice and clean and the bed was comfortable, unfortunately there were no blankets. Overall for what it costs we will stay elsewhere in the future. On a positive note we will continue to come here for meals, the super seed salads are Awesome.
Bodde her 1 natt i juli 2023
Svar fra Chantillys On The Bay den 2. aug. 2023
Thank you for your review. I agree the salads are superb.

8/10 – Bra

Catherine

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Great location in easy walking distance to city, can be a bit noisy at times, food was amazing and staff pleasant
Bodde her 2 netter i juli 2023
Svar fra Chantillys On The Bay den 2. aug. 2023
Thank you for your honesty review. We hope to see you again soon. Lukim yu

10/10 – Utmerket

Ali

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
everything was good.
Bodde her 4 netter i juli 2023
Svar fra Chantillys On The Bay den 16. juli 2023
Hi Ali, Thank you for your superb review. We hope to welcome you back again soon.

6/10 – Grei

Phillip

Reiste med partner
Likte: Renhold og fasiliteter
Likte ikke: Overnattingsstedets bygg og tilstand
Ok property , walking up 2 flights of steps to our room with heavy bags of as not great:( water pressure very low
Bodde her 1 natt i mai 2023
Svar fra Chantillys On The Bay den 26. juni 2023
Dear Philip, Thank you for your review.We wish you a blessed 2nd half to the year.

8/10 – Bra

David

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
First time at Chantilly's. Will definitely stay there again.
Bodde her 1 natt i mai 2023
Svar fra Chantillys On The Bay den 26. juni 2023
Dear Philip, Thank you for your review.We wish you a blessed 2nd half to the year. Hope to see you again soon

6/10 – Grei

Pål

Bodde her 1 natt i februar 2023
Svar fra Chantillys On The Bay den 14. mars 2023
Thank you for your review. We hope to see you again some day.

8/10 – Bra

Thomas

Likte: Renhold og overnattingsstedets bygg og tilstand
The staff is uniformly excellent and friendly.
Bodde her 7 netter i februar 2023
Svar fra Chantillys On The Bay den 27. feb. 2023
We really enjoyed hosting you, and hope to welcome you back again. Have a fabulous 2023

8/10 – Bra

Joanna

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The bed was v comfortable and the view lovely
Bodde her 1 natt i desember 2022
Svar fra Chantillys On The Bay den 29. des. 2022
Thank you so much for your review. We hope that we have the opportunity to welcome you again to Chantillys on the Bay so you can see all the improvements we shall have made.

6/10 – Grei

Dominique

Reiste med familie
Likte ikke: Romkomfort
Le personnel accueillant , le service 90%, hygiene a revoir. Confort moyen.
Bodde her 6 netter i desember 2022

8/10 – Bra

Joan

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Staff are the best thing at Chantillys. They are so kind and gracious and helpful. Food for our workshop was really good and the staff was very helpful if we needed anything during our meeting. Pool is lovely and the views are superb. The room was also comfortable.
Svar fra Chantillys On The Bay den 16. des. 2022
Dear Joan, Thank you for your lovely review. We are very proud of our team and the effort they put into ensuring all our patrons are well looked after.We hope to welcome you back at Chantillys again soon. We wish you a very Merry Christmas and a wonderful New Year.

8/10 – Bra

Matthew

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand

8/10 – Bra

Barbara

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Food fabulous. Great views in the restaurant and great staff. Sometimes no one at reception when needed. Maybe a little bell. Close to town. Rooms a bit run down but understandable. Longer cord on iron. Beautiful views from room. Will stay again. Good rates. Thankyou
Svar fra Chantillys On The Bay den 6. nov. 2022
Dear Barbara, Thank you for your lovely review. We are so glad that you enjoyed your stay with us. My sincerest apologies regarding being inconvenienced with our reception. We will strive to do better. Our Chefs will be please to see how much you enjoyed the food, they work very hard in the kitchen. We hope to welcome you back to Chantillys once again soon. Chantillys On The Bay

4/10 – Dårlig

Darryl Lee

Reiste med familie
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Far from what it looked like on the website, this place is very very tired, bathrooms are grubby, sliding doors on balconies don’t work. It’s grim.
Bodde her 1 natt i september 2022
Svar fra Matt den 12. sep. 2022
Hi DarrylThank You for your review, We are currently renovating the rooms and they are not all completed . Furniture is being replaced and all rooms are being redecorated .Covid had delayed the expected renovation.Regards

10/10 – Utmerket

abdul

Reiste med partner
Likte: Fasiliteter og overnattingsstedets bygg og tilstand
Manager is so helpful, restaurant facilities is good . Very clean room. Helpful staff. I would recommend everyone.
Bodde her 1 natt i september 2022
Svar fra Chantillys On The Bay den 23. okt. 2022
Thank you very much for such a wholesome review. We hope we have the pleasure of welcoming you back soon so you can see the wonderful changes we have instore.

6/10 – Grei

Aaron

Bodde her 3 netter i september 2022

8/10 – Bra

Jeanette

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Great location easy walk into main part of Port Vila. Loved catching the mini buses that go past the front if you want to travel a little further and didn't feel like walking, look for the B on the number plate and it will cost 150 VT each way. The apartment was large with a kitchen, but lacked cooking utensils. Reception did manage to give us a frypan and saucepan for us to use when asked so that was helpful. The pool was lovely, a couple of times tried to get someone's attention to order a drink or snack but it didn't happen. The Banyan bar next door that is associated with Chantilly's was excellent, great atmosphere and lovely staff. Happy hour was a winner. Clearly some of the staff lacked experience which did show in some areas, I'm sure in time this will improve. Overall we enjoyed our 7 day stay and look forward to returning to Vanuatu.
Bodde her 7 netter i juli 2022
Svar fra Ben den 18. aug. 2022
Dear Jeanette, Thank you for staying with us and taking the time to let us know how your stay went as well as some great tips for fellow travelers. We have ordered new cooking utensils for the rooms and expect these to be delivered in the coming days. All of us at the hotel look forward to welcoming you back!

8/10 – Bra

Verifisert reisende

Reiste med partner
Likte: Personale og service og fasiliteter
Property was conveniently located within walking distance to centre of town. Although a little dated the hotel overall was pleasant to stay at. Views were wonderful from our top floor room. Disappointing that the balcony had no roof so no protection from rain or sun. Kitchen in room was handy. On site restuarant was fantastic. Complimentary breakfast was delicious! Staff friendly and accomidating although house keeping a little below standard.
Bodde her 3 netter i mars 2020

10/10 – Utmerket

Callee

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i mars 2020

8/10 – Bra

Graham

Forretningsreisende
Excellent location. Food quite good. Bathroom is just plain bad bad design - enter bath room and have to step in shower area to get to toilet - not good when shower floor wet! I also wished they would repair the roof canopy so we could use the room balcony which has a lovely view. Its many years since cyclone Pam, but no sign of them putting back the cover, without which the balcony can only be used in good weather - I left stuff out on a sunny morning and it was drenched by lunch time. For such a relatively small amount compared with the value of the property, this is negligent.
Bodde her 7 netter i mars 2020

6/10 – Grei

Verifisert reisende

Likte: Personale og service
很一般的酒店
酒店位置还不错，服务人员也蛮热情的，只是房间内饰、家具太破旧了，床单估计用了很多年了，呈现旧旧的灰黄颜色，毛巾也是。临岸的早餐厅风景不错，早餐很一般，服务人员态度还是挺友好的，总之就是太旧了，该重新装修以及更换家具和日用品了。
Bodde her 3 netter i mars 2020

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 4 netter i februar 2020

8/10 – Bra

Verifisert reisende

Very close to the city, small and friendly, great food. Bought 7 nights including breakfast buffet but was disappointed to hear when I got there that they never offered it, only continental breakfast with limited options. Complained about it and was offered an upgrade to their resort (sister company) but I didnt take up on their offer as the location wasnt as good. I was told I could get anything I wanted from their continental breakfast menu then. I also had dinner included, which the staff and manager werent aware of that option either but I was told I could have anything from their menu, and I was happy as their restaurant is pretty good, as well as the staff. Overall, I had a good time with them
Bodde her 7 netter i februar 2020

8/10 – Bra

Verifisert reisende

Reiste med partner
Likte: Renhold og fasiliteter
Fine. Good value as we got special deal. Only one night stay though.
Bodde her 1 natt i februar 2020

8/10 – Bra

Verifisert reisende

Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice room but bathroom wasn’t very clean and the people who designed the bathroom should be fired. Toilet is stuck behind the bathroom door and you can’t access it unless you step in the shower. They should replace the door for a sliding door or make it open the other way around. Other than that the rest of the room was big and nice, well equipped great ocean view, staff was nice and French toasts were good, great location too.
Bodde her 1 natt i januar 2020

8/10 – Bra

Ravi og Melbourne

Reiste med familie
Likte: Renhold og fasiliteter
There was no lift and had to carry 3 large suitcases up the floors after a long flight.
Bodde her 4 netter i desember 2019
Svar fra Vanessa den 19. jan. 2020
Good Afternoon, i'm sorry you have to carry your suitcases as we are always happy to help if any queries. i double check, and it's well advertise as there is no lift in our hotel. Anyway, i hope you had a nice stay and we thank you for staying with us.

8/10 – Bra

Verifisert reisende

View is exceptional staff very pleasant and helpful comfortable bed lovely clean pool
Bodde her 4 netter i november 2019

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service og fasiliteter
Bodde her 3 netter i november 2019

8/10 – Bra

Verifisert reisende

Forretningsreisende
Likte: Renhold
Likte ikke: Personale og service
Location and view from room excellent. I would have appreciated bbx channel on tv rather than just aus network
Bodde her 5 netter i november 2019

6/10 – Grei

Verifisert reisende

Reiste med partner
Room a little tired but lovely views and good location and helpful staff.
Bodde her 1 natt i oktober 2019

8/10 – Bra

Verifisert reisende

Reiste med partner
Likte: Renhold
Location is excellent. You can walk to the restaurants or use the many restaurants around Chantillys. Great view from the unit deck, you will see the entire harbour..Perfect view and excellent location. In the past we have stayed 10 minutes out of town so it was nice to simply walk to places whenever we wished. The rooms need an upgrade. Kitchen area was run down, sliding doors need a strong arm to open and close. Fan in our bedroom didn't work however the air con was fine.
Bodde her 6 netter i september 2019

6/10 – Grei

Verifisert reisende

Bodde her 7 netter i september 2019

8/10 – Bra

Verifisert reisende

Likte: Personale og service og romkomfort
Likte ikke: Renhold
Comfortable stay
Lovely people, stunning view. The staff make this property work as they're all lovely to interact with. The same can't be said of the bathroom, it needed a good scrub sadly. The restaurant was nice with good food & the pool is great to dip in. Overall an okay hotel for a midrange price in an expensive hotel/resort market. Paul is a great help with tours and a cheerful man at breakfast as were all staff we encountered. The bed was also very comfortable.
Bodde her 10 netter i august 2019

6/10 – Grei

Aussie

Reiste med partner
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Hotel is in great location, right on the waterfront. It is an easy flat walk to town and to several local restaurants and beach side bars. Staff at the hotel are very helpful and most welcoming. But the rooms in the hotel are tired and very run down.
Bodde her 3 netter i juli 2019

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Generally nice
Simple and basic, but good enough to stay few nights for work. Some staff are friendly and kind and some are not. Hope the reception has staff at least from morning to evening like until 9pm. Nobody was at the reception when I called the reception and this happened during the entire time in my stay for a week. Please refill amenities as these were provided on the first day. House keeping service was good but did not fill amenities every time they clean my room. Hope to see a better service and staff next time! Generally satisfied but you can be a lot better if you can improve some!
Bodde her 5 netter i juli 2019

2/10 – Forferdelig

Verifisert reisende

Reiste med partner
Likte ikke: Personale og service
Arrived at the hotel only to be told we had been moved to another hotel without explanation. The new room wasn't ready when we arrived and as it was already 9pm which meant we only got a few hours sleep until our early flight in the morning. They also refused to provide us with transfer to the airport in the morning which cost us more than double due to the new hotel being much further away. Instead they simply told us to ring a taxi. A disappointing failure in customer service and basic communication skills for a 4-star hotel.
Bodde her 1 natt i juli 2019

10/10 – Utmerket

Verifisert reisende

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff were very helpful and always cheerful and willing to do more to satisfy.
Bodde her 14 netter i juni 2019