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Anmeldelser av Gateway Hotel

3.5 out of 5
Gateway Hotel
Jacksons Parade, Port Moresby

Anmeldelser

7,2

Bra

Rangering på 10 − Utmerket. 18 av totalt 101 anmeldelser." "
Rangering på 8 − Bra. 45 av totalt 101 anmeldelser." "
Rangering på 6 − Grei. 18 av totalt 101 anmeldelser." "
Rangering på 4 − Dårlig. 15 av totalt 101 anmeldelser." "
Rangering på 2 − Forferdelig. 5 av totalt 101 anmeldelser." "

7,6/10

Renhold

7,8/10

Personale og service

7,0/10

Fasiliteter

7,0/10

Overnattingsstedets bygg og tilstand

7,2/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Hans Frank

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Helt OK for å være i PNG
Greit overnatting for ei natt, siden vi skulle reise videre neste dag. Utmerket shuttleservice fra og til flyplassen.
Bodde her 1 natt i september 2018

6/10 – Grei

Malvin

Reiste med familie og små barn
Overall staff treatment and hospitality
Bodde her 1 natt i mai 2024

2/10 – Forferdelig

McDelyn

Likte ikke: Renhold og personale og service
need to work on their customer service
Bodde her 1 natt i mai 2024

6/10 – Grei

Bari

Likte ikke: Renhold
Bodde her 3 netter i mai 2024

8/10 – Bra

MARIA

Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
There was no toilet paper and only 1 bath towel for 2 guests. I called the Housekeeping 2x and it was like 90 minutes passed but my request did not arrived. I went to the Reception to follow up. My request came and was assisted by a Maintenance staff instead who was very helpful. Overall, my stay was okay. Thank you.
Bodde her 1 natt i april 2024

4/10 – Dårlig

Kirsty

Bodde her 2 netter i april 2024

8/10 – Bra

Bari

Bodde her 1 natt i april 2024

6/10 – Grei

James

Bodde her 2 netter i april 2024

4/10 – Dårlig

Jonathan

Forretningsreisende
Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
Fit only to be demolished
A terrible place. Run down, demotivated staff trying their best, the worst wi-fi I have ever encountered, watered down spirits and questionable clientele. And it was expensive. My fully equipped apartment had loads of plates, three knives, two spoons and a single glass. Water was hot only in the afternoons and the apartment pool had a viscous feel to it like I imagine those seagulls you see in oil slicks must enjoy. Avoid, Like the plague.
Bodde her 2 netter i januar 2024

10/10 – Utmerket

Igen

Likte: Personale og service
Nestled in the heart of timeless elegance, this hotel gracefully stands as a testament to enduring excellence. Despite the passage of years, it has managed to retain its enchanting charm and unwavering commitment to providing an exceptional guest experience. From the moment one steps through the doors, the seamless fusion of classic sophistication and modern amenities is evident. Impeccable service, meticulously maintained facilities, and a sense of nostalgia seamlessly blend, creating an ambiance that feels both nostalgic and contemporary. This establishment not only embraces its rich history but also continues to innovate, ensuring that every visit is a delightful journey through time and hospitality.
Bodde her 2 netter i desember 2023

6/10 – Grei

John

Likte: Renhold, personale og service og fasiliteter
The staff were friendly and helpful. The bed was very good and the access to the internet was very good as well. The rooms are looking a little tired, they are now looking old. The bathrooms are small. Needed more teabags and coffee sachets. No milk, even milk powder for a drink!! Has the appearance of a flash hotel (in its day) but needs a bit of a spruce up now. Especially for the money its costs.
Bodde her 2 netter i desember 2023

4/10 – Dårlig

BRYAN

Reiste med partner
Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Room very grubby. We complained and they moved us to a nice update room. Dining limited. Staff very good. Building very tired
Bodde her 2 netter i november 2023

2/10 – Forferdelig

Delly

Forretningsreisende
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Despite accepting the booking, there was no room available on arrival. Receptionist was not friendly and too slow. Reported the faulty air con but was never attended to.
Bodde her 1 natt i oktober 2023
Svar fra Gateway Team den 29. okt. 2023
Hi Delly,Thank you for sharing your experience with us. We apologize that all did not go well.This has been reported to the Hotel Management, who are looking into your experience.

10/10 – Utmerket

Bronyyn

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Good for the kids
Bodde her 1 natt i oktober 2023

6/10 – Grei

Thomas

Likte: Fasiliteter og overnattingsstedets bygg og tilstand
Die Betten waren nicht so sauber wie erwartet. Aber die Zimmer waren groß und es war nahe zum Flughafen. Der Pool war schön und es gab in der Nähe Restaurants und Bars. Ebenfalls wurde ein Flughafenshuttle angeboten. Beim Einchecken war es sehr geschäftig und das Personal war etwas unfreundlich. Aber alles in allem bin ich zufrieden
Bodde her 1 natt i oktober 2023

8/10 – Bra

Trevor

Likte: Renhold og personale og service
Bodde her 1 natt i oktober 2023
Svar fra Gateway Team den 11. okt. 2023
Thank you for staying with us Trevor

2/10 – Forferdelig

Giliab

Bodde her 1 natt i august 2023

8/10 – Bra

Hubertine

Bodde her 1 natt i juli 2023

8/10 – Bra

Graham

Reiste med partner
Likte: Personale og service
Close to the airport. I didn't like the room. Smelt moldy and the shower was ridled in mould
Bodde her 1 natt i juli 2023

8/10 – Bra

Tim

Likte: Personale og service
Staff wonderful, service, food, transportation all good. The bathroom in our room was a bathtub I’d never think of soaking in and the toilet ran all night.
Bodde her 1 natt i juni 2023

6/10 – Grei

Josef

Reiste med familie
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2023
Svar fra Gateway Team den 4. mai 2023
Thank you, Josef

8/10 – Bra

Onella

Bodde her 2 netter i april 2023
Svar fra Gateway Team den 4. mai 2023
Thank you, Onella

10/10 – Utmerket

james

Bodde her 1 natt i mars 2023
Svar fra Gateway Team den 4. mai 2023
Thank you, James

6/10 – Grei

Cintrex

Forretningsreisende
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2023
Svar fra Gateway Team den 16. mars 2023
Thank you Cintrex for choosing Coral Sea Hotels and Gateway Hotel

8/10 – Bra

Lillian

Bodde her 1 natt i mars 2023
Svar fra Gateway Team den 4. mai 2023
Thank you, Lillian

8/10 – Bra

jonathan

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2023
Svar fra Gateway Team den 21. feb. 2023
Happy you enjoyed your stay, Jonathan

8/10 – Bra

james

Bodde her 1 natt i februar 2023

10/10 – Utmerket

james

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great
Bodde her 1 natt i februar 2023
Svar fra Gateway Team den 9. feb. 2023
Happy you enjoyed the stay James

10/10 – Utmerket

Roxanne

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great quality for the money!!
Svar fra Gateway Team den 24. jan. 2023
Hi Roxanne,Delighted you enjoyed your stay.

6/10 – Grei

Vavine

Likte: Personale og service
The property was close to the airport and very convenient. Cleanliness was ok. The Staff and customer service was excellent
Bodde her 1 natt i desember 2022
Svar fra Gateway Team den 14. des. 2022
Thank you Vavine, for your honest feedback; highly appreciated

8/10 – Bra

Sharon

2/10 – Forferdelig

Michael og Algester

Reiste med familie
Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
I spent many good nights over the years whilst living and working in Papua New Guinea and happily dined and stayed overnight in the hotel, however this experience was one of the worst experiences I have ever had, the room was nothing short of atrocious, it was smelly, dirtiest room I have ever stayed in, outdated and I would say the whole hotel requires a massive makeover under its current management structure. Definitely not worth the money paid. The staff were brilliant, I was able to check in with ease and I was able to eat all my meals at the restaurants however when I ordered a soft drink I was told Sorry we do not have stock. Taking everything into consideration I give this place a 2 star rating and that goes to the Staff not the facilities.
Bodde her 1 natt i november 2022
Svar fra Gateway Team den 24. nov. 2022
Thank you, Michael, for sharing your family's experience.The hotel is currently undergoing a significant upgrade to all rooms and public areas, your next visit all should be complete

10/10 – Utmerket

George

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Pool settings was nice but cleaners bit rude on their approach. Chasing the kids out off the pool instead of friendly reminder and explanation on pool timing
Bodde her 1 natt i november 2022
Svar fra Gateway Team den 20. nov. 2022
Thanks, George, for your positive review.Sorry about the eager Team members, it is for a good reason; with so many pools and large pools as well, we have to be mindful of the Health & safety of the guest.

6/10 – Grei

Cintrex

Forretningsreisende
Likte ikke: Overnattingsstedets bygg og tilstand
Looking tired and I’m need of a face lift
Hotel has run down from my previous visits before Covid. Needs a refresh and update
Bodde her 1 natt i november 2022
Svar fra Gateway Team den 20. nov. 2022
Hi Cintrex,Thanks for your feedback, and yes some parts are a little tired, and the hotel is currently undergoing a refurbishment.2023 should see a totally new look and feel

8/10 – Bra

Verifisert reisende

Reiste med familie
Likte: Renhold og romkomfort
Family
It was ok but the water pressure is low and having problem with TV connections which was fixed upon request. Louvre blade was missing[2x]. Otherwise its good for family on weekends getaway.
Bodde her 2 netter i oktober 2022
Svar fra Gateway Team den 31. okt. 2022
Thank you for staying with us over the weekend; happy to hear you enjoyed your stay.

4/10 – Dårlig

Mark og Corcoran

Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i oktober 2022

4/10 – Dårlig

Timothy

Forretningsreisende
Likte: Personale og service
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
The Enzo's Pizza and Sizzler Restaurant connected at the front are great. It's very convenient to the airport. There was literally no hot water at all - not even slightly warm. The aircon filters and ducts need to be cleaned and the aircon was very anemic due to this. It took many hours for the room to cool enough for me to stop sweating. Never even needed a sheet coving at night since it just couldn't get cooled down enough.
Bodde her 1 natt i september 2022
Svar fra Gateway Team den 31. okt. 2022
Hi Timothy,Sorry to hear about your AC issues; this has been addressed to our Maintenance and Housekeeping departments.

10/10 – Utmerket

Leonie og Sunshine Coast

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Close to airport so very convenient
Bodde her 1 natt i september 2022
Svar fra Gateway Team den 12. sep. 2022
Thank you, Leonie, for taking the time to provide valuable feedback.

8/10 – Bra

Leonie og Sunshine Coast

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Quiet and close to the airport
Bodde her 1 natt i august 2022
Svar fra Gateway Team den 17. aug. 2022
Thank you for sharing your positive feedback Leonie.

4/10 – Dårlig

Noel

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
When checked in the reception advised meals where free but late they charged dinner and breakfast hoping breakfast was free as most hotels have complimentary breakfast.
Bodde her 1 natt i august 2022
Svar fra Gateway Team den 17. aug. 2022
Hi Noel, Thank you for your feedback. We have sent you a private message for further details, so we can understand what the issue you encountered was.

8/10 – Bra

Michael

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2022
Svar fra Eve den 1. feb. 2022
Thank you sir for your feedback Hope to have you back on your next stay

4/10 – Dårlig

Verifisert reisende

Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 2 netter i februar 2021

8/10 – Bra

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Easy to get to the airport. Friendly staff, I loved my room, clean and spaces.jackson bar/restaurant is great place for food and chilling out
Bodde her 3 netter i oktober 2020

8/10 – Bra

Callum

Likte: Renhold, personale og service og romkomfort
Gateway is a good hotel for a stopover. Had a great Pizza in the departures bar. Some of the fixtures and fittings are a bit tired but staff are friendly and will look after you
Bodde her 1 natt i juli 2020
Svar fra Matthew den 15. juli 2020
Callum, thank you for providing us with further feedback on your stay. We appreciate your comments and be assured we are looking at our ongoing upgrading and refurbishment program on bathrooms now our rooms have been completed.

8/10 – Bra

Verifisert reisende

Bodde her 3 netter i mai 2020
Svar fra Matthew den 15. juli 2020
Thank you for your feedback.

8/10 – Bra

Verifisert reisende

Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2020
Svar fra Matt den 21. apr. 2020
Thank you for choosing Gateway Hotel and Apartments - your comments and feedback are always appreciated. Matt Cooper (Group Operations Manager)

8/10 – Bra

Boucly og Paris

Likte: Renhold og personale og service
Gentillesse du directeur et de l’équipe Qualité des petits déjeuners
Bodde her 5 netter i mars 2020
Svar fra Matt den 21. apr. 2020
Dear Sir / Madam, Thank you for making the time to provide such generous feedback. Understanding you visit was during a time of changing circumstances, you kind comments are appreciated. With Respect Matthew

8/10 – Bra

Marble og Samukawa, Kanagawa, Japan

Forretningsreisende
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Overall, it is a good hotel, especially, the proximity to the airport is a peace of mind. The food served at the restaurant is also excellent.
Bodde her 1 natt i februar 2020
Svar fra Gateway Hotel den 5. mars 2020
Thank you so much for the comment

4/10 – Dårlig

Verifisert reisende

Reiste med familie
Likte ikke: Overnattingsstedets bygg og tilstand
Cockroaches everywhere! No milk for coffee. We had to ask for a spare towel?
Bodde her 1 natt i februar 2020
Svar fra Gateway Hotel den 5. mars 2020
Are you able to tell me which room you were last in? Kind Regards Theresa Paru Front Office Manager

4/10 – Dårlig

Verifisert reisende

Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Air conditioning was poor the bed smelled like it hadnt been changed. There were baby cockroaches in the room. Had to carry my own luggage up 2 flights of stairs to get to the room after having to wait 10 minutes to get checked in. Last time i will choose there to stay.
Bodde her 1 natt i desember 2019