Hoteller i Pope Valley

«affordable, especially if you just are passing through and needing a place to sleep. beds are clean floor is dark and carpeted but the room didnt smell bad. They have air in the water lines though. Shower hissed and rumbled at times.»

«This was the worst experience I ever had at a hotel. Walked into the room and it smelled like cigarette smoke the toilet was not cleaned and had splatter in it. If that wasn’t enough the water did not work and was unable to take a shower. Asked for a refund and was given the run around and ultimately given a whopping 9 dollar. Avoid This hotel at all costs. There are many others to choose from don’t choose this one »

«Not a bad place to stay clean and quiet»

«There was nothing to dislike all was good, clean, quite & comfortable»

«Very clean. Well maintained property. Easy check in check out.»

«The Sandman was a great place to stay in Santa Rosa and hot breakfast was included. Lovely pool area if you like swimming. Would recommend.»

«It has always been a good motel for me I stay there to just relax»

«We will definitely come back. I got what I expected: a clean room, great location at a reasonable price. Cons: Some towels had black stains, some of the furniture was oversize in the room and our mattress pad cover had stains on it. There definitely is some maintenance that could be done to improve the property. Pros: location location location! It was RIGHT on the lake but better: the Highlands Park was a quick walk and we caught 9 fish rather quickly (we are catch and release). The room was ...

«Staff were very responsive when an issue arose.»

«Loved everything about this stay. Although it was a last minute booking, the staff was very pleasant and patient. The hotel is very clean exceeding expectations and feels very safe. Plenty of parking, amenities are great. Feels like a very luxurious room. They even have a safe in the closet. Breakfast was also very delicious offering to go options and hot meals such as cinnamon rolls, eggs, sausages, pancakes etc.»

«We were checking in after 3:00 and the room was not ready. Needed to wait 15 minutes. There was no hot water, the bottom hinge on the bathroom door was off the door - screws were stripped out, the toilet seat was sliding off the toilet, only 1 washcloth for the 2 of us, the sheets were probably clean but were stained. We had scheduled to stay another night but we asked to have our money back for the 2nd night and went somewhere else. Hopefully the refund goes through - the gal at the desk ...

«Overall it was ok. Would I recommend? Not really. There was a dirty glass on the kitchen counter upon checking in. We had one shower towel each for five days. The bed was very uncomfortable and old. We each had only one head pillow and rest were all decorative pillows which are unusable for us. »

«I never ended up staying at the property as when checking in they gave away the room of the couple we were traveling with. Though advertised as "guaranteed" they overbooked the property and the only reason I got the last room was because I checked in before them when we arrived. It could easily have been me if they checked in first. In speaking to the General Manager he spent an hour and a half telling us we could not get any compensation but one nights stay at a future time. He said he found a ...

«Convenient location, helpful staff, and a good buffet breakfast is included. The property is a little tired - if you take the stairs instead of the elevator you will see some interesting stains on the carpeting - and the surrounding area is all strip malls, but those were acceptable trade offs for the price we paid for our stay.»

«The check in staff member was nice and friendly, but after she left the rest of employees were short and loud due to being disturbed from their computer screen. This was my first time visiting this Best Western in Clear Lake. As a member I've never been denied a continental breakfast. The food was being prepared for a church group only and had a closed sign outside the door. Luckily I found breakfast a cross the street at Grandpa's Cafe. It's a shame to give this Best Western a lacking review ...

«Great value, very clean»