Hoteller i Ponte di Legno

"Sentralt og nytt"

"Superb service at the reception when hotels.com had problems. Large room with nice view. Could have been better water pressure in the shower. Very nice hotel!"

" The location is perfect for a day trip on the Bernina Train line, with everything easily accessible. Communication with the host was smooth and effortless, and we were warmly welcomed. The apartment was clean, spacious, and very well equipped – everything we needed for a comfortable stay. We highly recommend Bernina Suites and would happily stay here again!"

"Alt svarte til forventningene. Gratis parkering, nydelig frokost og stort, moderne rom med gode stoler, dusj og badekar. Hyggelige fellesområder både inne og ute. Svært sentral beliggenhet."

"Utrolig flott plass. Gjestfritt!"

"I chose this hotel to celebrate my birthday and expected a high-quality experience given the €1000 per night rate, but unfortunately, it fell far short of expectations. Booking Issues: Before arrival, I emailed multiple times to confirm my spa appointment but received no resolution. Despite providing screenshots and all the necessary details, they couldn’t locate my booking. On the way to the hotel, I had to call, only to be hung up on after a 10-minute wait. When I called again, they finally found my booking, but this unnecessary stress was not how I wanted to start my special day. Welcome Drinks and Check-in: The check-in process was strange and inefficient. We were directed to the bar for welcome drinks and had to return to pick up our room key. Why not give the keys while we wait for the drinks? Also, they didn’t ask about allergies. The welcome drink contained grapes, which we’re allergic to, and this lack of attention to detail was disappointing. Spa and Facilities: The spa treatments are overpriced for what you get. While the cigar lounge is good, the food is average, and the breakfast is very basic—not what you’d expect from a luxury hotel. Staff and Service: The staff’s level of English is very poor, and instead of being helpful when they don’t understand, they often become rude and arrogant. This attitude made the overall experience uncomfortable and far from welcoming. Additional Costs: The hotel charges an additional €300 to check out at 2 PM, which feels exc"

"Jeg har bodd på Bernina før og var glad for å komme tilbake. Ideell plassering like ved de to togstasjonene. Innholdsrik og god frokost. "