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Anmeldelser av Senhora da Rosa Tradition & Nature Hotel

4 out of 5
Senhora da Rosa Tradition & Nature Hotel
R. da Sra. da Rosa 3, Ponta Delgada, Açores

Anmeldelser

9,6

Suverent

Rangering på 10 − Utmerket. 71 av totalt 89 anmeldelser." "
Rangering på 8 − Bra. 15 av totalt 89 anmeldelser." "
Rangering på 6 − Grei. 3 av totalt 89 anmeldelser." "
Rangering på 4 − Dårlig. 0 av totalt 89 anmeldelser." "
Rangering på 2 − Forferdelig. 0 av totalt 89 anmeldelser." "

9,8/10

Renhold

9,6/10

Personale og service

9,4/10

Fasiliteter

9,6/10

Overnattingsstedets bygg og tilstand

9,8/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Werner

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 7 netter i november 2023

10/10 – Utmerket

Arzilia Da

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff were so helpful and exceptional
Bodde her 5 netter i mai 2024
Svar fra Melo den 22. mai 2024
Thank you so much for sharing your feedback with us!

6/10 – Grei

Silvia

Reiste med partner
Likte: Renhold
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Quando ho prenotato, pubblicizzavano un checkout a mezzanotte. Pensavo fosse una particolarità per rendere più attraente il soggiorno in una struttura particolare, includere tutta la giornata di checkout nella prenotazione. Non è così, ci hanno chiesti di lasciare la stanza a mezzogiorno dicendo che era un errore, non si sono scusati nè hanno proposto un qualche rimedio. Abbiamo dovuto cambiare i nostri programmi, e sicuramente non avrei prenotato una notte se fossero state chiare da subito le condizioni di prenotazione.
Bodde her 1 natt i februar 2024
Svar fra Melo den 12. apr. 2024
We regret to know that there was a problem with the check-out time. We apologize for that

10/10 – Utmerket

Lara

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Melo den 15. mai 2024
Thank you!

10/10 – Utmerket

stacey

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff was amazing, always friendly and helpful! Beds were extremely comfortable, loved the little touches like homemade soaps. Also, the breakfast buffet was amazing!!
Bodde her 7 netter i mars 2024
Svar fra Melo den 12. apr. 2024
Thank you so much for your comments!!

10/10 – Utmerket

Cynthia

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We loved our 2-night stay! The rooms and property were beautiful! We felt very spoiled by the home made toiletries, the spa facilities and the kind staff. We had the family room - there was tons of space to spread out and enjoy time together.
Bodde her 2 netter i mars 2024
Svar fra Melo den 11. mars 2024
Thank you so much for sharing your experience with us! We hope to welcome you again in the near future!

8/10 – Bra

Emily

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
This hotel is very lovely. The rooms are spacious, the amenities are gorgeous and the overall property is beautiful. However, we found that the hotel and spa didn't live up to it's potential. The food is okay - but would recommend going elsewhere for your meals. The staff at the bar and restaurants was MIA a lot of the time, and made it hard to actually get food and drink when you wanted it. The spa was beautiful - steam room, sauna, cold shower. However the sauna does not stay on during the day and you have to wait 30 minutes for it to heat up before use. There is a beautiful hot tub in the pineapple greenhouse, but no lights on in the greenhouse so you can't use it after dark.
Svar fra Melo den 11. mars 2024
Thank you for staying with us! We regret to hear that you didn't enjoyed our restaurants. Our team is always available to turn on the sauna whenever a guest requests this service, as it is our option not to have it on all day long. We recommend the usage of our hot tub in the pineapple greenhouse from 8am till 8pm as informed during check-in, and for safety reasons. Thank you for sharing your feedback with us!

6/10 – Grei

Ekaterina

Reiste med familie og små barn
The hotel was okay, but it’s definitely not a 4 star hotel. I think we had really high expectations as it was part of the Michelin guide and it did not live up to the hype or reviews. Our JR suite had a septic smell and when we asked the front desk about it they said it does this when the wind flows one direction and we can provide candles to mask the smell. Which was definitely not ideal, as it lasted the three days that we were there.
Bodde her 3 netter i februar 2024
Svar fra Melo den 2. mars 2024
We regret to hear that you had this incident during your stay and that this information didn't reached the management team so we will make sure we will improve our internal communication and solve this smell issue at our JR suite. We hope that apart from this you enjoyed your stay with us!

8/10 – Bra

Raymond

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
We had a nice stay. Beds were comfortable and the room was relatively clean.
Bodde her 2 netter i februar 2024
Svar fra Melo den 28. feb. 2024
We regret to hear that the cleanliness of your room was not perfect.Please feel free to share with us all your feedback. Regards

10/10 – Utmerket

Jill

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We had a wonderful stay and highly recommend .
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Ines

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
......bbbb
Bodde her 7 netter i februar 2024
Svar fra Melo den 19. feb. 2024
Thank you!!

10/10 – Utmerket

Manning

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great hotel, friendly staff
Bodde her 9 netter i februar 2024
Svar fra Melo den 19. feb. 2024
Thank you!!

10/10 – Utmerket

Jasper

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We had a wonderful stay at this property. The front desk stafff is very friendly and helpful. The breakfast was very good, we enjoyed that there were many local products for breakfast. The mini bar also included local items, including passion fruit soda which was very good and not expensive. The room was very clean. The best part was most certainly using the hot spring tub in the pineapple greenhouse, which we enjoyed as often as we could especially on the cooler rainy evenings. The hotel is located in a quiet area, it is best to have car if you choose to stay here, though we did walk into downtown one night. It was about a 30 minute walk, and the sidewalks are very narrow in some places, though it didn't feel unsafe once we got used to it, as this is the case for most of Ponta Delgada. No complaints!
Bodde her 4 netter i januar 2024
Svar fra Melo den 12. feb. 2024
Thank you so much for sharing your experience with us!

10/10 – Utmerket

Kiera

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Lovely property with wonderful staff.
Bodde her 3 netter i februar 2024
Svar fra Melo den 12. feb. 2024
Thank you!!

10/10 – Utmerket

ALEXANDRE og PAGET

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It’s amazing property, t
Bodde her 1 natt i januar 2024
Svar fra Melo den 12. feb. 2024
Thank you so much!

10/10 – Utmerket

Eric Kolawole Ayol

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This was our first visit and will definitely come back. The level of service and attention to details was second to none. Welcoming and approachable staff that's willing to go the extra mile to make your stay as enjoyable as it can be.
Bodde her 6 netter i januar 2024
Svar fra Melo den 9. jan. 2024
Thank you so much for sharing your experience with us!

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i oktober 2023
Svar fra Melo den 23. nov. 2023
Thank you!

8/10 – Bra

Rolf

Bodde her 6 netter i oktober 2023

10/10 – Utmerket

Alan

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff and front desk service were fantastic. The rooms were outstanding. We enjoyed the views and the quiet nature surrounding the hotel.
Bodde her 9 netter i oktober 2023
Svar fra Melo den 2. nov. 2023
Thank you for your feedback!

10/10 – Utmerket

Paul

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Helpful staff Proximity to attractions
Bodde her 3 netter i oktober 2023
Svar fra Melo den 23. okt. 2023
Thank you!

10/10 – Utmerket

Tanya

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Kudos to all staff members (front desk, restaurant, housekeeping) of the hotel for being warm, welcoming, and helpful and for always having a smile on their faces! My husband and I celebrated our 1st anniversary at this hotel and on our arrival, we were served champagne and some sweet treats for the occasion❤️ The check-in process was detailed and we loved that as it made our stay more fun. If you need help booking adventure tours, taxis, or rental cars, the front desk staff are happy to help. The walk to downtown Ponta Delgada Portas do Mar or Sao Roque Beach is approximately 50 minutes and the taxi ride is about 8-10 euros. The hotel has a spa with massage services (by appointment only), a sauna and a Turkish bath which we loved! The hot tub/plunge pool area in the pineapple plantation was a unique experience. They have no fitness centre but have a treadmill, elliptical cycle, and pilates class by appointment only. The Magma restaurant has great food options - a tip to make reservations for any restaurant in the Azores. Our room was spacious and clean. The wifi was a little dodgy in certain areas of our room, but it helped us stay off our phones 😜 Overall, a very great experience. We are relaxed and rejuvenated! Thank you to the hotel staff for making our stay memorable!
Bodde her 13 netter i oktober 2023
Svar fra Melo den 23. okt. 2023
Thank you so much for sharing your experience with us! I was a pleasure to welcome you and we hope to see you again in the near future!

8/10 – Bra

Yuriy og West Roxbury

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel is very lovely. Nice grounds and garden. Breakfast was nice, simple, but includes most of your needs. Staff is extremely helpful. I will give 5 for our stay, but last night of our stay somebody broke in out room at 7 am, and no one could find who was this person. Room doors don’t have any locking mechanism.
Bodde her 7 netter i oktober 2023
Svar fra Melo den 23. okt. 2023
Thank you for sharing your feedback with us! We are extremely sorry about what happened on your last night and we will investigate because doors are all locked and can be locked from the inside. We apologize for that. Regards

10/10 – Utmerket

Sabine

Bodde her 3 netter i oktober 2023
Svar fra Melo den 3. nov. 2023
Obrigada!

8/10 – Bra

Michel

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 6 netter i september 2023
Svar fra Melo den 27. sep. 2023
Thank you!

10/10 – Utmerket

Sophie

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 7 netter i september 2023
Svar fra Melo den 28. sep. 2023
Thank you!

10/10 – Utmerket

Lisa

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i september 2023
Svar fra Melo den 25. sep. 2023
Obrigada!

10/10 – Utmerket

Simona

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Wonderful stay!
Bodde her 3 netter i september 2023
Svar fra Melo den 21. sep. 2023
Thank you so much!

10/10 – Utmerket

Emily

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Sadly we were only at this hotel for one evening and a morning. Had we known what a wonderful place this was, we would have stayed longer! Wonderful restaurants, gardens, spas…and the service is impeccable.
Bodde her 1 natt i september 2023
Svar fra Melo den 14. sep. 2023
Thank you thank you thank you!!

10/10 – Utmerket

JONATHAN og LAS VEGAS

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The Front Desk staff was amazing. Filipa went above and beyond with everything she assisted us with. She is truely a 5 star employee.
Bodde her 1 natt i september 2023
Svar fra Melo den 14. sep. 2023
Thank you so so much!!! We will pass your feedback to our team and especially to Filipa!

10/10 – Utmerket

Mary

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Perfect oasis
This was our first hotel on the island, and our favorite! The hotel is just the perfect oasis, a small boutique hotel with infinity pool, hot tub inside a pineapple greenhouse, two restaurants, and a rooftop bar. Very accommodating for children, will definitely stay again when we come back!
Bodde her 1 natt i august 2023
Svar fra Melo den 14. sep. 2023
Thank you for sharing your experience with us! we are extremely happy to know that you enjoyed your stay with us! thank you!

10/10 – Utmerket

Mike

Bodde her 2 netter i august 2023
Svar fra Melo den 20. sep. 2023
Obrigada!

10/10 – Utmerket

Jasmina

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Sehr schöne Oase mitten im Städtchen. Zimmer sind sehr schön, alle waren sehr freundlich und hilfsbereit. Sehr kinderfreundlich. Das Essen ist hervorragend.
Bodde her 7 netter i august 2023
Svar fra Melo den 28. aug. 2023
Thank you so much for sharing your experience with us!

10/10 – Utmerket

Aapo

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Everything went great! Really nice looking hotel with friendly staff, nice pool area and great restaurants plus bar! Serene atmosphere.
Bodde her 6 netter i august 2023
Svar fra Joana Melo den 22. aug. 2023
Thank you so much for sharing your experience with us!

6/10 – Grei

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service og romkomfort
Nice enough but some disappointments
Looks better than it is. Service very friendly, but not always on the ball. Reasonably comfortable. But it is expensive for what it is, and I ran into multiple snags, not huge ones but made the stay a little stressful. Incomprehensible air conditioning system didn’t work in the room I first got. They suggested I just sleep without air. There’s a door to courtyard but it’s ground floor so I couldn’t keep it open. I had to suggest I switch rooms. The next night I wanted to go to the rooftop bar but couldn’t have a snack there because you need a reservation. Just not very smooth. And while a couple of the lights in the room are nice warm color the rest are cold blueish white which is surprising for a place with this aesthetic. The location is not convenient; far from town on a residential street. Finally, the basic room I got is a lot less nice than the room upstairs I switched to because of the air issue. I wouldn’t book the basic room category if you can avoid it!
Bodde her 2 netter i august 2023
Svar fra Melo den 22. aug. 2023
We regret to know that you didn't had a wonderful experience with us. Regarding the air conditioning in fact we had a technical problem and fortunately we got a last minute cancellation and were able to offer you to move to another room. The room that you have booked is our Standard single room, we only have one of this category, and due to the AC problems on the first night we upgraded you to a Deluxe room (3 levels higher). Regarding location, all the information is available and published in all sites were we are being promoted. Thank you for sharing your feedback with us. Regards

10/10 – Utmerket

ArgeNYC og Ho Ho Kus

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
nice area, view, quiet, friendly
Bodde her 1 natt i august 2023
Svar fra Joana Melo den 17. aug. 2023
Thank you!

10/10 – Utmerket

Andra

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The loft room was amazing, surrounded with jungle overlooked by a large wood deck. The sounds of birdsong were a delight. The room had a simple but elegant decor. The items in the mini-bar was over priced. The Asian Fusion Restaurant was awesome, as was the breakfast buffet each morning. The spa is self serve unless you order services and lacks the feel of a spa. There is a jacuzzi pool in a greenhouse filled with pineapples. That was a first for us!! I would stay there again as a place to stay when arriving or departing from PDL airport.
Bodde her 3 netter i juli 2023
Svar fra Joana Melo den 16. aug. 2023
Thank you so much for sharing your experience with us!

10/10 – Utmerket

Sara

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
I stayed here with my boyfriend for one night and it was our favorite stay in Sao Miguel! The staff were kind and accommodating & even helped us celebrate our 3rd year anniversary. I would highly recommend this place! Extremely clean and the pool and pineapple greenhouse were amazing!
Svar fra Thank you den 7. aug. 2023
Thank you!

10/10 – Utmerket

Kerry

Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Most personalized service with very friendly staff, great breakfast, and unique amenities. Would recommend to anyone except maybe my worst enemy
Bodde her 3 netter i juli 2023
Svar fra Joana Melo den 16. aug. 2023
Thank you thank you!! We are happy to know that you have enjoyed your stay with us!

10/10 – Utmerket

Brittany

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
AMAZING!! I fell in love from the photos and the experience only solidified that. The grounds are gorgeous, the staff is incredibly kind and accommodating, and the dinner food was some of the best we had in the Azores. We stayed in the junior suite and it was divine! The spa area is incredibly relaxing and the pool/hot tub are so much fun! There are some growing pains in food and beverage that could be worked on. Things take a long time and there were some issues with quality at lunch. The surrounding area is hectic with dogs barking and fireworks often but the hotel still feels like an oasis within the hectic cityscape. Overall it’s a truly spectacular property. We would absolutely stay again!
Bodde her 3 netter i juni 2023
Svar fra Joana Melo den 17. aug. 2023
Thank you for sharing your feedback with us!

8/10 – Bra

Yannick

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful property. The garden lodge room is gorgeous and design makes it completely immersed in nature. The facilities are lovely. The plunge pool in the pineapple greenhouse is quite special! We appreciated the flexibility with our very late arrival due to delayed flight. Only negative rating is the Expedia VIP amenity. It is described as « €25 resort credit per room, per stay » which in my experience can then be used for anything including food and beverages. In this case, despite the confirmation confirming a general 25EUR credit, the hotel said it can only be used for the spa or the tennis court. I would advise to change the description in Expedia to avoid other customer being mislead.
Bodde her 1 natt i juni 2023

10/10 – Utmerket

Suzanne

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
We thoroughly enjoyed our stay. Both Magma and the Asian fusion restaurant were excellent. We really enjoyed the view from the rooftop bar, but the best part for us was the hot tub in the pineapple greenhouse. Just one minor nit. Our bathtub was slippery causing us to be extra careful taking a shower. Also, perhaps an added benefit to consider would be laundry facilities. All-in-all a beautiful and relaxing place to stay.
Bodde her 6 netter i juni 2023

10/10 – Utmerket

Nuno Alexandre De Lemos

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This charming theme hotel impressed me from the moment I stepped foot inside, with its sustainable project, unique decoration, attentive staff, and delightful amenities. One of the standout features of Senhora da Rosa Hotel is its commitment to sustainability. It is always heartening to support establishments that prioritize eco-friendly practices. The hotel's decoration was a true highlight for me. The attention to detail and the theme throughout the property added a distinct charm and character. Every corner seemed to have a story to tell, and I found myself discovering new delightful elements with each passing day. The combination of modern aesthetics with a touch of local culture perfectly reflected the spirit of the Azores. My room at Senhora da Rosa Hotel was spacious and comfortable, providing a relaxing sanctuary after a day of exploring. The thoughtful design elements and tasteful furnishings created a welcoming atmosphere, ensuring a restful night's sleep. I particularly appreciated the attention to detail in maintaining the theme throughout the room, which added an extra layer of charm and authenticity. The staff at the hotel was attentive, friendly, and knowledgeable. From the moment I arrived, they went above and beyond to ensure that my needs were met and that I felt at home. The breakfast at Senhora da Rosa Hotel was a delightful experience in itself. The multiple options and the freshness of the offerings were truly impressive. From local delicacies to in
Bodde her 2 netter i juni 2023
Svar fra Joana den 13. juni 2023
Thank you so much for sharing your experience with us! We hope to welcome you again in the near future! Warm regards

10/10 – Utmerket

Annick

Bodde her 5 netter i juni 2023

10/10 – Utmerket

JOHN

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Staff very accommodating location quiet and bucolic yet very close to city center and most major attractions included parking and great breakfast were a major benefit. Highly recommend.
Bodde her 6 netter i mai 2023
Svar fra Joana den 6. juni 2023
Thank you so much for sharing your feedback and recommendation!!

10/10 – Utmerket

Victor

Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
This is a contemporary hotel - with exquisite decor, courteous staff, and impressive attention to detail. Customer services there was A . Our stay was enjoyable and comfortable. What could be improved ? I would say including screen doors or windows so we can enjoy fresh air instead of air conditioning. On this island, temp. should be comfortable year round.
Bodde her 4 netter i mai 2023
Svar fra Joana den 25. mai 2023
Thank you so much for sharing your feedback with us!

10/10 – Utmerket

Lary

Best hotel in Sao Miguel
All workers were extremely attentive to our needs from the very beginning to end. They helped us with car rental and made sure we were comfortable. In my opinion, Magma was the best food we had on the island. Spa facilities were excellent as well! We hope to return someday.
Bodde her 2 netter i mai 2023
Svar fra Joana den 18. mai 2023
Thank you so much for your kind words!! We hope to welcome you again in the near future! Warm regards

8/10 – Bra

Chung Fok

Bodde her 4 netter i mai 2023
Svar fra Joana den 6. juni 2023
Thank you!

10/10 – Utmerket

Deandra

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Breakfast was fantastic. Staff was lovely. Hotel beautiful. Hot tub in pineapple grow room was a wonderful bonus.
Bodde her 4 netter i mai 2023
Svar fra Joana den 18. mai 2023
Thank you so much for sharing your experience with us! Hope to welcome you again in the near future! Regards

10/10 – Utmerket

Marc Joseph

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent place recommended
Bodde her 7 netter i april 2023
Svar fra Joana den 24. apr. 2023
Thank you so much!!

10/10 – Utmerket

thibaut

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Séjour de rêve
Le personnel est souriant et attentionné. L endroit est magnifique et les restaurants sont excellents. Nous reviendrons sans aucun doute.
Bodde her 1 natt i april 2023
Svar fra Joana den 23. apr. 2023
Muito obrigada pela sua partilha!!