Utvendig detalj

Anmeldelser av Hotel Ruby Ponderay/Sandpoint

2.5 out of 5
Hotel Ruby Ponderay/Sandpoint
477255 Highway 95 N, Ponderay, ID

Anmeldelser

8,6

Utmerket

Rangering på 10 − Utmerket. 507 av totalt 1001 anmeldelser." "
Rangering på 8 − Bra. 331 av totalt 1001 anmeldelser." "
Rangering på 6 − Grei. 103 av totalt 1001 anmeldelser." "
Rangering på 4 − Dårlig. 39 av totalt 1001 anmeldelser." "
Rangering på 2 − Forferdelig. 21 av totalt 1001 anmeldelser." "

9,0/10

Renhold

9,0/10

Personale og service

8,6/10

Fasiliteter

8,8/10

Overnattingsstedets bygg og tilstand

8,8/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Jan

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Ask for a room upstairs!
Great place! Nice and clean. Great staff. Bad construction of the building between the floors. You hear people walking quietly on the floor. When kids run or jump the hole room makes noice. Window, cupbords and a general squeack of the entire room. Very nice hotel but not on the ground floor.
Bodde her 2 netter i august 2022
Svar fra General Manager den 17. aug. 2022
Dear Jan, Clean accommodations and wonderful service are the names of the game at Hotel Ruby Sandpoint, so we're happy to hear that you enjoyed that during your visit. Please consider coming back to visit us again later down the road.

8/10 – Bra

Hilary

Reiste med familie og små barn
Likte: Fasiliteter og overnattingsstedets bygg og tilstand
Pets are allowed, unfortunately that meant that during our first night there were dogs barking very late. Hotel staff did respond to that appropriately. The rooms aren't super quiet, you can hear everything in the halls. Otherwise, it was a clean, nice room and the staff were helpful and pleasant.
Bodde her 2 netter i mai 2024
Svar fra FOM Jennifer Carter den 13. mai 2024
Dear Hilary, thank you for your feedback we do apologize for the barking dogs and the disturbance it caused you during your stay. We did have a very full hotel during your stay with a lot of kids due to games in town we hope you enjoyed your stay despite the noise level and we hope to see you again in the future.

10/10 – Utmerket

Donna og Yakima

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra FOM Jennifer Carter den 12. mai 2024
Thank you so much for your feedback and we look forward to your next stay with us.

10/10 – Utmerket

Robert og SACRAMENTO

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff were great. Breakfast filling and fresh cookies at the front desk...wonderful.
Bodde her 2 netter i mai 2024
Svar fra Nicole den 7. mai 2024
Hello Robert, Thanks so much for letting us know you enjoyed your stay. We appreciate you eating some of those cookies. They are very tempting for the front desk staff. Please come back to see us soon. Hotel Ruby Ponderay

10/10 – Utmerket

Graham

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Clean, clean, clean. An affordable motel, everything you need, nothing you don’t. I will try this hotel brand again. I like the business model.
Bodde her 1 natt i april 2024
Svar fra FOM Jennifer Carter den 25. apr. 2024
Dear Graham, thank you so much for this amazing review we are so happy to hear you enjoyed our clean rooms and guest amenities. We will be awaiting your return to The Hotel Ruby in Ponderay.

8/10 – Bra

Linda

Reiste med familie
Likte: Renhold, personale og service og fasiliteter
Modern style and comfort. A good value.
Bodde her 1 natt i april 2024
Svar fra FOM Jennifer Carter den 21. apr. 2024
Dear Linda, thank you so much for this positive feedback we are so happy to hear you enjoyed your stay with us here at The Ruby. We hope to see you again in the future.

10/10 – Utmerket

Shawn og Lacey

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
It was the perfect location for our visit.
Bodde her 2 netter i april 2024
Svar fra FOM Jennifer Carter den 15. apr. 2024
Dear Shawn, thank you so much for this great review we are so happy to hear you enjoyed your stay with us here at The Ruby, we hope to see you again in the future.

10/10 – Utmerket

Erin

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice and clean facility. Friendly staff. Easy check in.
Bodde her 1 natt i april 2024
Svar fra FOM Jennifer Carter den 14. apr. 2024
Dear Erin, thank you so much for your positive feedback of our clean hotel and friendly staff we pride our selves on both. We hope to see you again in the future and thank you for choosing The Ruby.

8/10 – Bra

Amanda

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The property and staff were excellent. Only reason that I did not give 5 stars is because the breakfast is really lacking. The hotel was undergoing a remodel during our visit, but the construction noise was done by late afternoon.
Bodde her 2 netter i april 2024
Svar fra FOM Jennifer Carter den 8. apr. 2024
Dear Amanda, we do appreciate your feedback and we are so happy to hear you enjoyed our hotel and friendly staff. We do apologize you did not find our breakfast satisfactory we are a budget hotel and try keep the cost low so we can offer our guests the same great rates they are accustomed to. We will take your feedback into account and hope to see you again in the future.

8/10 – Bra

Marc

Bodde her 2 netter i april 2024
Svar fra Nicole den 2. mai 2024
Thank you for letting us know you enjoyed your stay. We hope you will visit again soon. Hotel Ruby Ponderay

10/10 – Utmerket

Peggy

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Loved the outdoor seating area!
Svar fra FOM Jennifer Carter den 8. apr. 2024
Dear Peggy, thank you for your positive feedback we are so happy to hear you enjoyed our outdoor patio. We hope to see you again in the future.

10/10 – Utmerket

Hernan

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The agent Tyler at front desk was awesome during check-in. Keep up the good work Tyler, the hotel is lucky to have you. Cheers
Bodde her 1 natt i april 2024
Svar fra FOM Jennifer Carter den 7. apr. 2024
Dear Hernan, thank you so much for this amazing review of one of our agents. We are so happy to hear you experienced such wonderful costumer service from our staff and we hope to see you again in the future.

10/10 – Utmerket

Kristina

Reiste med familie og små barn
Likte: Renhold, personale og service og fasiliteter
The front desk ladies are the best .very thiughtful and polite,and friendltcwith my grankids awsome job guys, we love coming here
Bodde her 1 natt i april 2024
Svar fra FOM Jennifer Carter den 4. apr. 2024
Dear Kristina, we are so happy you experienced our amazing costumer service. Thank you so much for stay with us and we hope to see you and your grandkids in the future.

10/10 – Utmerket

Jolene

Reiste med familie
Likte: Fasiliteter
Love they allow our furry friend
Bodde her 1 natt i mars 2024
Svar fra Nicole den 23. mars 2024
Thank you for letting us know you had a good time. We love our guests' furry friends too! Please come back and see us againHotel Ruby Ponderay.

10/10 – Utmerket

Sydney

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This was the perfect place for me and my husband to take a quick getaway. Check out was easy and online, staff was very nice, and the room was very clean and nice. The walls are a bit thin so you could hear…noises at times, haha. But we very much enjoyed our stay. Definitely coming back!
Bodde her 2 netter i mars 2024
Svar fra FOM Jennifer Carter den 19. mars 2024
Dear Sydney, thank you so much for your amazing review, we pride ourselves in having friendly staff and a positive environment guests can come and relax in. We hope to see you again in the future.

10/10 – Utmerket

Christina

Reiste med partner, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hot tubs and firepits were amazing
Bodde her 1 natt i mars 2024
Svar fra FOM Jennifer Carter den 17. mars 2024
Dear Christina, thank you so much for your positive feedback we are so happy to hear you enjoyed our relaxing pool and spa area with our patio and firepits. We look forward to seeing you in the future.

4/10 – Dårlig

Theadore

Reiste med familie
Likte: Renhold
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
When I booked the room, it indicated that there was a bar and restaurant at the hotel. We had to drive to it, it’s not at the hotel at all. Very disappointed!!! Very misleading
Bodde her 1 natt i mars 2024
Svar fra FOM Jennifer Carter den 13. mars 2024
Dear Theadore, thank you for your feedback and i do apologize you were not happy with your stay. The restaurant and bar are a short 5 minute walk from the hotel in the parking lot next to us, however I understand what you mean about it not being connected. We do hope you will come stay with us again in the future.

8/10 – Bra

kristy

Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice property!!
Bodde her 1 natt i februar 2024
Svar fra FOM Jennifer Carter den 4. mars 2024
Dear Kristy, thank you so much for your positive review and we look forward to seeing you in the future.

2/10 – Forferdelig

Benjamin Rudy og Addy

Forretningsreisende
Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Hotel is fine. Unfortunately, at 10:45PM staff opened my door (which was chained) and yelled to get out saying the computer shows the room empty. I checked in at 6pm... paid for the room, was given the card keys... I told them I paid for my room. They came back and beat on the door again 10 minutes later demanding I open the door and vacate the room... they did this several times after I gave them my name... the last time they threatened to call the police, I told them to go right ahead. 10 minutes passed and a lady came to my door again and started to apologize for their error... They need to retrain their staff and learn how to make contact with people that are asleep and not threaten them. The hotel did comp my room and the day staff were very sincere in their repeated apologies. It could have been handled is a much better way....
Bodde her 1 natt i mars 2024
Svar fra Nicole den 3. mars 2024
Dear Mr. Rudy,I sincerely apologize for what happened last night. This is not how I want our guests to be treated. Please know that this was a very isolated incident and I used the situation to educate staff on how to address things differently in the future. I appreciate you sharing your feedback, as I care about your experience. I’m so sorry things went this badly and I hope the full refund for your stay shows you how much your experience matters.Nicole Bailey - General Manager - Hotel Ruby Sandpoint Ponderay

10/10 – Utmerket

Tom

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024
Svar fra FOM Jennifer Carter den 27. feb. 2024
Dear Tom, thank you so much for your positive feedback and we hope to see you again during your next stay.

10/10 – Utmerket

Kortni

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great little hotel. Close to amenities. Nice pool area. Quiet. Staff was great.
Bodde her 2 netter i februar 2024
Svar fra FOM Jennifer Carter den 23. feb. 2024
Dear Kortni, thank you so much for this amazing review we take pride in our wonderful staff and peaceful environment here at The Ruby. We look forward to your next stay with us.

10/10 – Utmerket

Michael og marysville

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location, very clean, staff was awesome.
Bodde her 3 netter i februar 2024
Svar fra FOM Jennifer Carter den 20. feb. 2024
Michael, thank you for your positive feedback we are so happy to hear you you had a great experience with our staff, convenient location and high standards of cleanliness. We hope to see you again in the future.

6/10 – Grei

Natalie

Likte: Renhold
Our stay was nice few little things were a little disappointing. Hot tub cloused at 11pm so by the time we got back to the room we had no time to enjoy it. Ther was no batter for the waffles. The shower foset was broken.
Bodde her 1 natt i februar 2024
Svar fra FOM Jennifer Carter den 15. feb. 2024
Natalie, I am so sorry to hear there were a few things wrong with your stay. We do apologize about the hot tub closing at 11 it is hotel policy due to safety. I hope we will see you again in the future to make a better impression.

10/10 – Utmerket

Michael

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location for a skiing weekend. Relatively inexpensive and well kept
Bodde her 1 natt i januar 2024
Svar fra FOM Jennifer Carter den 9. feb. 2024
Michael, thank you so much for your review we are so happy to hear you enjoyed your stay with us at The Ruby. We hope to see you again in the future.

8/10 – Bra

Tom

Very clean hotel.
Bodde her 1 natt i januar 2024
Svar fra FOM Jennifer Carter den 9. feb. 2024
Dear Tom, thank you for review and we look forward to seeing you again in the future.

10/10 – Utmerket

Altman

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i januar 2024
Svar fra FOM Jennifer Carter den 7. feb. 2024
Dear Altman,thank you for this wonderful review of Hotel Ruby and we look forward to seeing you again in the future.

10/10 – Utmerket

Miranda

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024
Svar fra FOM Jennifer Carter den 7. feb. 2024
Dear Miranda,thank you for this amazing review and we look forward to seeing you again in the future.

8/10 – Bra

Ashley

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i januar 2024
Svar fra FOM, Jennifer Carter den 3. feb. 2024
Ashley,thank you for your wonderful review and we look forward to you staying with us in the future.

10/10 – Utmerket

James

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024
Svar fra FOM Jennifer Carter den 1. feb. 2024
James, thank you so much for this great review we look forward to you staying with us again in the future.

8/10 – Bra

Jessie og Woodinville

Bodde her 2 netter i januar 2024
Svar fra FOM Jennifer Carter den 20. mars 2024
Dear Jessie, thank you for your positive feedback. We do hope you enjoyed your stay with us here at The Ruby and we hope to see you again in the future.

10/10 – Utmerket

Austin

Likte: Renhold
Bodde her 1 natt i januar 2024
Svar fra FOM Jennifer Carter den 23. jan. 2024
Austin, thank you for staying with us here at The Ruby we look forward to seeing you again in the future.

10/10 – Utmerket

Michael

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024
Svar fra FOM Jen den 23. jan. 2024
Michael, thank you for staying with us here at The Ruby and we look forward to seeing you in the future.

8/10 – Bra

WILLIAM og SPOKANE

Bodde her 1 natt i januar 2024
Svar fra FOM Jennifer Carter den 14. feb. 2024
William, thank you for your review and staying with us here at the Ruby, we look forward to seeing you again in the future.

10/10 – Utmerket

Shawn

Bodde her 1 natt i januar 2024
Svar fra FOM Jennifer Carter den 23. jan. 2024
Shawn, thank you for staying with us and your positive review. We hope to see you again in the future.

6/10 – Grei

Alan

Bodde her 3 netter i januar 2024
Svar fra FOM Jennifer Carter den 10. feb. 2024
Alan, thank for your review and we look forward to seeing you again in the future.

10/10 – Utmerket

Stacey

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Safe, clean and a great value. Great continental breakfast, coffee available 24 hours. Very friendly staff. Robes available from the front desk to go to/from the pool and hot tub. We stayed four nights. Convenient access to Schweitzer mountain. We’d go back.
Bodde her 4 netter i januar 2024
Svar fra FOM Jennifer Carter den 20. jan. 2024
Stacey, thank you for staying with us here at The Hotel Ruby. We are so pleased to hear you enjoyed our amenities, clean rooms and friendly staff. We look forward to seeing you again in the future.

6/10 – Grei

francesca m

Likte ikke: Fasiliteter
Bodde her 1 natt i januar 2024
Svar fra FOM Jennifer Carter den 19. jan. 2024
Dear guest, thank you for you kind review and we hope to see you in the future.

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i januar 2024
Svar fra Nicole den 8. jan. 2024
It looks like you enjoyed your stay with us at Hotel Ruby Ponderay. Thanks for taking the time to post a review. We hope to host you again. Hotel Ruby Ponderay

10/10 – Utmerket

Christy

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We had the king suite with the jacuzzi tub and fireplace, it was incredible! Fully renovated and the bed was new and so comfy. The only downside was no elevator, lugging my suitcase up the stairs was a pain! Would stay again.
Bodde her 1 natt i januar 2024
Svar fra FOM, Jennifer Carter den 19. jan. 2024
Christy, thank you so much for staying with us here at the Ruby. We are so sorry we could not provide you with an elevator the staff is always willing to help you upstairs with your luggage for next time. We are so happy to hear you found our King Suite comfortable and to your liking. We hope to see you again in the future.

10/10 – Utmerket

Dan

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great stay.
Great stay. I use to stay here once a week years ago. Still a very nice place. Will be back. Great comfortable beds. Very clean rooms. Great location.
Bodde her 1 natt i desember 2023
Svar fra Nicole den 8. jan. 2024
Hello Dan,Thanks so much for sharing your feedback about Hotel Ruby Ponderay. We appreciate your repeat business and thank you for letting us know you enjoy our hotel. We look forward to your next visit.

8/10 – Bra

Ethan

Bodde her 3 netter i januar 2024
Svar fra FOM Jennifer Carter den 1. feb. 2024
Ethan, thank you so much for your wonderful review and we hope you will come stay with us again.

10/10 – Utmerket

Bonnie

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Clean & Comfortable & Quiet
Jen was very helpful in checking me into a room that would be nice and quiet. Very clean and comfortable room.
Bodde her 1 natt i januar 2024
Svar fra Nicole den 8. jan. 2024
Hello Bonnie, Thank you for letting us know you had a good time. We're glad that Jen shared our best guest service with you. We want all of our guests to feel at home here. Hotel Ruby Ponderay

6/10 – Grei

Gwen

Bodde her 1 natt i desember 2023
Svar fra FOM Jennifer Carter den 20. jan. 2024
Gwen, thank you for your review and staying with us here at Hotel Ruby.

8/10 – Bra

Rene

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice and gentle service
Bodde her 6 netter i desember 2023
Svar fra Nicole den 30. des. 2023
Dear Rene, thank you so much for your positive review we are glad to hear you found our service enjoyable. We look forward to your stay in the future.

10/10 – Utmerket

Danny

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023
Svar fra Nicole den 27. des. 2023
Dear Danny, thank you so much for your positive review and we look forward to seeing you in the future.

10/10 – Utmerket

Dina og Lima

Bodde her 1 natt i desember 2023
Svar fra Nicole den 8. jan. 2024
Hi Dina, Thanks for letting us know you had a good time. We hope you come back to see us. Hotel Ruby Ponderay

8/10 – Bra

Vernon Will

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 5 netter i november 2023
Svar fra Nicole den 9. des. 2023
Dear, Vernon thank you so much for letting us know you enjoyed your stay with us. We hope to see you again at your next visit with us.

8/10 – Bra

Shawn

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Everything was good
Bodde her 1 natt i desember 2023
Svar fra Nicole den 9. des. 2023
Dear, Shawn thank you so much for staying with us and we are glad you enjoyed your stay.

10/10 – Utmerket

Peg

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The staff was extremely helpful
Bodde her 1 natt i november 2023
Svar fra Nicole den 9. des. 2023
Peg, thank you we are so glad your stay and had a great experience with our wonderful staff, we strive for excellent costumer service.

10/10 – Utmerket

Michele

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Friendly staff, clean, and convenient amenities.
Bodde her 1 natt i november 2023
Svar fra Nicole den 9. des. 2023
Michele, Thank you so much for your positive review and we are happy to hear you enjoyed our guest amenities and friendly staff.