Hoteller i Pompton Lakes

«From the moment we entered the property our experience was less than ideal. The staff member at the front desk should not be working in the hospitality industry. She never smiled and only conversed when required to give or get specific information. She was actually rude on a number of occasions during our stay and sighed deeply when having to respond to any questions or needs. Breakfast was very minimal, not what we expect when advertised as being included: 2 choices of dry cereal, toast, 1 ...

«The room was not clean, with sigarette holes in be sheets and stains on duvet. Smelled like basement and felt generally unsafe. Ants in the room, and no shower curtain in the bathroom, also no lock on bathroom door. Alarms and shouting at varoius times of the night. Would strongly advice against staying here. »

«Staff was very responsive to issues. Very helpful.»

«First of all the ad is deceiving that there is a fitness gym and pool when in fact these are not opened and in active working condition. Second, when I got to my room there were just lot of missing things and items such as chair for the table, ironing board, ice bucket, microwave. And the following day when I came back from work, my contact lens case is missing. I reported it to the front desk staff immediately and the following day they said that the housekeeper didn’t see any contact lense ...

«Great value for money, good location, and room was very clean and tidy. Good size fridge»

«Breakfast was good. The shuttle is very convenient. The hotel was nice. Only complaint is that we traveled with a young baby and the tub in the room was broken so bathtime was a bit of a challenge.»

«The best part of our stay was the friendliness of the woman who checked me in. Very nice. The room? I'm sorry to say, not so much. An immediate smell of beer hit you when u walked in. While the room was clean, the basic amenities were poor - a lamp that once turned on, couldn't be turned off all night. A two-prong charger in which only one prong could hold a standard plug (for a cell phone). When I couldn't charge my phone there, I found a 6-port extension unit (for the microwave, refrigerator, ...

«Staff»

«Decent hotel with parking, and a bus stop nearby that went directly into New York»

«Ganske bra hotel. Store rom. Litt slitasje men rent. Typisk amerikansk hotel frokost inkludert i prisen. Gode senger .... bus til NY rett ved hotelet, bare 20 min til Manhattan !! »

«I am used to a higher standard hotel. This is more of a motel style. However very clean. New sheets/pillows. Nice easy breakfast options. Staff was lovely, friendly & helpful with restaurants etc. Not fancy but walking distance to Nyack restaurants.»

«Clean and well run»

«Great hotel and in an area where you have access to necessities like food or drinks and gas!»

«Hyggelig hotell. Store rom og det var rent. Frokosten var grei med et lite utvalg varmmat»

«We used to regularly stay at this hotel over the years however this was our last stay. The hotel is aged and in need of updating. The bed was terribly uncomfortable. There was smoking in a nearby room each night. The a/c did not cool below 73 making it very uncomfortable to sleep. The price was higher than I would have preferred to pay for the condition of the hotel. Tenafly is a beautiful borough to visit. I highly recommend visiting the town but not this hotel.»

«Amazing location, beautiful scenery, Many activities located at and around the resort. And very peaceful»

«L'hôtel est bien situé, le petit déjeuner était bon. Le climatiseur est très brouillant et les tapis sont pas propres ni au couloir ni dans les chambres, ça nécessitent un vrai ménage. Le personnel sont gentils, ya pas de borne pour recharger des voitures électriques, et l'établissement utilisent tout des ustensiles, des verres et des assiettes jetables, je trouve ça triste en 2026, ils génèrent beaucoup de déchets malheureusement... à revoir»

«The hotel was actually better than expected. Very easy with the local express bus into Manhattan. Only 25 mins. Pool was quite dirty but they had good opening hours from early morning to late evening. The hotel it self needs a make over. But all in all we are satisfied.»