Hoteller nær Point of Rocks Park

«Booked and paid for a double room 5 weeks in advance. At check-in, after waiting for staff to check multiple rooms it was discovered there were no double rooms available. I was then told I would be given a single with a roll away cot….but after more waiting, we found out there were no cots available. The desk person finally called the manager, who said the best they could do for me was 50% off of a second room. What a deal! 50% off of a room I should not have to pay for in the first place. ...

«It was a wonderful stay all the way around. I will definitely be staying there again.. I highly recommend this hotel»

«Everything was wonderful and the staff was very helpful»

«The staff at Hyatt Place were exceptional. We stayed there for several nights while waiting to get an apartment in the area, and with two small kids and a lot of luggage we required a lot of special treatment. The staff were friendly and helpful, we felt right at home and well taken care of. The staff were friendly with the kids and were even allowed to store our things in their storage room for a few days. »

«I love this place!! Every time I come into town for a few days. This hotel is my to go place. Staff been good to me. Room clean. This time I stayed the elevator was down but staff still did their best to keep me happy. They did their job and kept me happy. Thank you and see you soon!!!!»

«To try to keep the children of the quest quiet, outside and inside the hotel. Especially after 9pm.»

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«The room was nice, beds were comfortable, and bathroom was fine (good shower). Breakfast was very good and breakfast area was nice.»

«I stayed here for three nights. I thoroughly enjoyed my stay. The staff was helpful and the hotel was very clean. I enjoyed the pool, we had it all ourselves because it wasn’t that hot so we were the only ones there. Breakfast was decent although the beverage machine didn’t work one day and we weren’t offered any alternatives. I would stay again.»

«Clean, quiet, and friendly, with comfortable mattresses and plenty of parking for our trailer. The owners and staff warmly welcomed us back for our second stay, and one staff member even offered to bake us cookies! Breakfast was plentiful and varied, though it featured the same eggs, sausage, biscuits, and gravy each day. There was also plenty of cereal, yogurt, waffles, a small selection of fruit, a juice machine, a few baked goods, and a fancy coffee machine that’s excellent when it’s not ...

«Clean room, excellent staff.»

«Room was clean but the bathroom was blocked up after showing»

«This hotel is our favorite when we stay in Colonial Heights. The staff is friendly, cheerful, knowledgeable, courteous and helpful. The room was spotless inside and the hallway was immaculate. The outside is well maintained. The only comment that is negative was that you pay to park there which just started. I was disappointed to have an additional charge of parking. I think if you choose to stay in a hotel over all the others it should be a no brainer not to charge to park your vehicle. It was ...

«I had to.transfer to another room also room q08 thst we moved to was not cleaned well we found an old rolled up pad under the bed my foot hit against it the floor was not really vacuumed hair was also found. I love the area though. I.enjoy other Candlewood properties near my.home. I made the reservation and I added my husband Edward Gray as a guest. However upon my arrival my name was no where on reservation I did call the hotel as well as clarity of my reservation. The staff at this hotel was ...

«Ok rom, litt kronglete med fullt av bagasje uten heis, veldig varme ganger. Selve rommet var ikke så ille, men badet var skittent og maling flasser fra taket og det ser ut som begynnende muggsopp ved den mørke flekken ved badekaret»

«Very old property. Lights and switches were not working. Restroom toilet fan were not working. Toilet seat cover was broken. Room was ok type and clean moderate. M-Oven was working Refridgerator was working. Breakfast we didn’t had.. did not liked. 2/5 rating.»

«BEWARE June 1,2026! Room was super dirty it looked like a crime was made there. What looked to be blood on floor. Sheets were dirtyyyy, walls, door, curtains, everywhere you turned dirty. I cancelled instantly, front desk person did not help had an attitude and wanted to change our room. I was traveling with my 2 small children. Do not go here!»

«This place was nasty And watch out because they charged my card $5 after I left when I didn’t even purchase anything! I I stoppped here for an overnight stay because I was traveling but never again .. RUUUNNNN!»

«Rooms remarkably clean and comfortable beds. I was definitely impressed and will make this my regular place for my future trips to Chester.»