Hoteller nær Plaza Universidad kjøpesenter

«My mother can't do steps. Staff was not accommodating regarding a room change to a lower level and provided no rationale. My mother fell onsite due to an odd step located at the door to the room. I advised staff of this in 2 different messages, and no one acknowledged my messages or asked about my mother's status. Then they invited me to stay at their properties in Mexico City and other cities in Mexico. Avoid this hotel chain.»

«The service in the hotel was very helpful and we enjoyed the continental breakfast in the small living area.»

«Excellent service, room clean and very comfortable, great located!»

«Todo limpio, el personal es de lo mas amistoso Realmente te hacen sentir bienvenido y seguro Todos con una sonrisa siempre El lugar está muy tranquilo y está caminando a todos lados Hay restaurantes cerca y todo está muy bien , excelente todo »

«I arrived at the hotel and the staff were very kind during check-in. Unfortunately, my experience changed after I realized that I had lost my Gucci scarf while staying at the hotel. The scarf is not only valuable but also a sentimental birthday gift from my daughter, which makes it very meaningful to me. As soon as I noticed it was missing, I went to the front desk to report that I had lost it on the hotel property. The staff said they would try to look for it, but no lost-and-found report was ...

«Fabulous location, very safe. Property was quiet in the evening and very comfortable. Would absolutely stay again.»

«El lugar es muy céntrico, puedes trasladarte con facilidad por la ciudad.»

«One of the most amazing place for art lover, Beautiful place .. you will leave in an art gallery »

«j»

«Nice and cozy house.»

«Nice hotel»

«The food, overall, was very good and the prices were reasonable. The service at the restaurant, however, leaves a great deal to be desired. On several occasions I had to get up and ask for a menu and/or to order something, because no one came to my table for 10-15 minutes. This is when there was barely anyone else in the restaurant, so it is not because they were swamped. One other thing that would improve this hotel is if they had a water tank in the lobby, with filtered water, since we know ...

«Well located, easy acess to all transportation.»

«If you need to rest, this is it. Rooms are soundproof, quiet as quiet can be. The blackout curtains are just what we needed. The room was clean as new and very spacious. Room service was good, restaurants around, nice park nearby, commercial center, very comfortable stay.»

«Todo bien lo único que no me gustó es que no lavaban las toallas, y el agua caliente si salía pero como que no regulaba bien la salida del agua por qué a veces salía un poco fría o más caliente»