Hoteller i Playa Hermosa

«Hotel nuevo; en muy buenas condiciones. El personal también nuevo y en proceso de capacitación y con oportunidad de mejora. El paisajismo del hotel en crecimiento, por lo que falta privacidad. En nuestro caso rentamos una suite frente Mar, pero detrás teníamos una habitación muy ruidosa y todo el ruido se escuchaba. »

«Nothing about this stay was acceptable. If I could give less than one star, I would. 1. No hot water in the unit. 2. Kitchen was infested with ants and effectively unusable, forcing us to eat out. 3. Curtain rail in the bedroom was held together with duct tape and eventually fell down onto my children. 4.Beds were misrepresented in the listing. It advertised one King and two Queens; in reality, it was one Queen and two Double beds. 5. Only two towels were provided for four people. ...

«I'm sorry to say but be careful booking here. They did not honor our Expedia reservation and turned us away. We Just flew in and drove from San Jose then had to find another place. Everyone was booked and drove 30 min out of town to find another place. Then Expedia tried to contact them to obtain the refund and they are not communicating with Expedia and now Expedia is not refunding me. »

«On new Year's Eve at 8pm ready to take a shower and go out we noticed no towels and 6" dirty standing water in shower. Went to off and called with no response. Found another number and someone showed up. Told us to deal with it or leave. On New Year's Eve we were going to leave at 8pm!! Exsteamly hostile..»

«We stayed at Cerro Lodge on a birding trip. The personnel did not know about any matter related to birds or birding. They had no knowledge about local trails and didn’t have any idea that they should. Service in the restaurant was extremely slow and somewhat limited. The location was wonderful and scarlet macaws were abundant. There was a beautiful view from the restaurant and the pool was lovely. With knowledgeable staff it might have been a wonderful experience.»

«El personal es súper educado , el desayuno es muy bueno y es un lugar hermoso para poderse relajar y pasar un muy buen día , las anotaciones están muy ordenadas y huelen bien »

«Amazing hotel on a secluded beach. Each room is beach front with beautiful views of the ocean. Clean rooms with balconies and a nice pool. Enjoyed evenings at the bar in the open lobby. »

«Wonderful staff, enchanting property, excellent food! We loved our stay.»

«I would like to thank Alonso and Steven for the extraordinary help provided. The place, the food and the staff is amazing!»

«Everyone was so helpful. They let us write to the place we were staying. It was a little difficult to find the office when you see the physical sign walk up the path and you’ll see it right there. It was noted. We just didn’t know what we were looking for, but a sweet gentleman came out and found us and let us where we needed to be. Breakfast was very good as was the coffee. The rooms were sufficient great pool. Monkeys and trees not far away nice area to walk at night very comfortable beds. We ...