Hoteller som ligger i Playa del Carmen sentrum

"Worst hotel stay I have ever had. I checked in expecting a comfortable stay, but the hotel is located directly next to a nightclub with extremely loud music. The noise made it completely impossible to sleep every night, lasting until around 5:00 AM. This is not clearly disclosed in the hotel description, despite multiple previous reviews mentioning the same issue. I contacted the hotel during the night and again during the day, but they stated they could not help and refused to provide any written confirmation. As a result, I was forced to stay for all 5 nights, experiencing 5 sleepless nights. If you are sensitive to noise or planning to sleep at night, I strongly recommend choosing another hotel. I contacted Hotels.com multiple times during my stay to report the issue, but I did not receive effective assistance or a resolution while the problem was ongoing."

"Ufortjent dårlig omtale. Deler av hotellet var noe nedslitt og skulle hatt renovering, men totalen var fremdeles veldig bra. Vi hadde et utmerket opphold og tilbrakte mye av tiden på den fantastiske takterrassen. Her var det herlig stemning, happy hour og oppvarmet basseng (itillegg til et vanlig). Restauranten hadde fantastisk mat og god service. "