Hoteller i Plainwell

«Friendly staff. Overall decent experience. Rooms are a bit noisy being so close to the highway »

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«I'll admit my expectations were not very high considering the cost of my room compared to surrounding properties but I was very happy with everything regarding my stay! The staff was friendly and attentive, my room was clean and comfortable, and I can think of nothing I was missing. The fitness room was small but functional and suited my needs, and breakfast was fresh with plenty of options. I will definitely stay here again when I'm in the area »

«Everything was good except the pool for extremely cold and kids didn’t want to get in. Other guests were there too and complaining of same issue. The hot tub wasn’t hot either. It was just warm. They said it was due to them just having filled it but it took overnight for it to be warm. The pool never did get comfortable enough to swim in. This was the whole reason we stayed here. For our grandkids to swim. Very disappointed. »

«Staff is wonderful; from check in to check out. And Patsy, who shows up extra early to make the delicious breakfast, was so friendly and accommodating. (Thank you, Patsy!) Also, the coffee is FRESH and delicious! We would stay here again. »

«The internet was down for my whole stay and the pool heater was broke: In the evening the night clerk was asleep and there was people wanting to check in ringing the bell. He finally appeared and you could tell he just woke up.»

«Yes everything is fine »

«Yes they were clean. As well as the hallways and sitting area in the lobby. The parking is great also the staff. The only two thing's that I could say that is an inconvenience. Are the elevator not working and with myself having to have double hip replacement surgery. Is extremely difficult walking up the stairs to the third floor. And the ice machine doesn't work on the floor. But I can not lie... The price as well as the comfortable environment. Wonderful and the staff. I will highly recommend ...

«Clean room. Lots of space. Nicely decorated. Friendly staff at check-in and checkout. »

«The pool was not working !!! And that was the one thing my kids was looking forward too!!»

«The room was clean and the pool was warm on a wintery day. They were painting the dining area so there was no hot food. It was a good stay. »

«Yes»

«The room smelled really bad. There were two boxes of baking soda hidden on the floor behind the curtains to try to help with the smell I’m sure. The pool was disgusting which was very disappointing. The wifi was not working I ended up having to call the help number listed online to get IT to manually connect all of our devices after trying for hours. Mattresses felt like cardboard. Linens were clean. Not worth the price at all!»

«They robbed me threatened me and had hidden fees the woman made me and my baby sleep in a car after paying for the night she was not helpful or kind asked why my husband couldn’t afford the extra fees said she was from the south side and could have me and my family hurt »

«The pool was not functional, a large part of choosing this facility was for the pool. Staff reported it just went down the day we arrived and would be functioning the next day. The green cloudy water in the pool would signify that was not the full truth. And was not functioning even on the third day and looked worse. No shampoo or soap in the shower, eventually was supplied after asking on 2nd day. No maid service supplied during stay. Breakfaststaff, one person, was was overwhelmed by the ...

«Probably the best hotel in the area. Room was acceptable but could have been cleaner. Shower seemed like it had soap residue which was not ideal. A few hairs in the bathroom. I booked an accessible room and did not get one but it wasn't the end of the world. »