Hoteller i Plainwell

«Clean room. Hot tub worked»

«This hotel still has the new carpet smell. Everything was very clean. Pool was small, but great for kids that just want to cool off. Front desk staff was delightful at check-in and check-out. We had to leave before breakfast each day and the employee packed our daughter a full to-go breakfast. We stayed for a soccer tournament and will definietly be back next summer. 10/10!»

«Clean and friendly!»

«Everything was good»

«Seemless experience»

«Expedia is the problem!!! Terrible customer service making a single Dad pay for nights they didn't stay, when the hotel staff said is was fine to check out early without penalty. My card was charged for 2 nights thru Expedia and I paid separately for Thursday night as our baseball tournament started earlier than anticipated and ended earlier than anticipated too. $250 for one night at this hotel is gauging. This is a $120 a night hotel maximum.»

«Lights over sink didn’t work. Toilet very hard to flush. Corners were filthy. Electrical outlet pulled out of socket with power strip plugged in with TV, microwave and refrigerator plugged into it. Entering the room light switch didn’t work so had to plug the light into the fixture. Dirty towels were left on floor two days in a row. Had to go ask for clean ones. Advertising free breakfast but none was ever served. Faucet was dirty over the sink. A table lamp was provided for the sink area. We ...

«Clean and perfect!»

«Comfortable beds, clean room. Close to the outlet mall!»

«I am not a hotel snob. I usually know what I am getting myself but this hotel was just something else. So much so that my family only stayed 1 night instead of the 2 we booked and drove back to our home. Room 28 smelled like cigarettes, there was chipping paint on the walls, mold on the bathroom walls, spiders in the corner of the wall. The beds, when you pulled the covers back were disgusting. The AC unit sounded like it was dying the whole time being used. There was an issue with their ...

«Friendly staff, nice clean rooms Breakfast had nice options Great stay!»

«Decent stay the best part was the hot tub»

«The staff were very helpful and happy. Upon arrival, the individual at check in gave all the helpful information about the building. Very family friendly and a great price.»

«The room was clean, staff very helpful, plenty of parking, close to downtown activities, Breakfast offered juice, coffee, cereal, waffles, and an assortment of pastries. One problem was the slow drain in the hand sink.»

«The rooms are ok but the staff is great, especially Amber, and if you get a good housekeeper that’s huge. They offer a nice breakfast but not many dairy free options so I was unable to enjoy it. No dairy free milks, yogurts, or fresh fruits if you are vegan or have a dairy allergy and that’s a bummer however they do have around the clock hot coffee which was a bonus.»

«Bay Pointe is a lovely inn. The staff is welcoming, our room had a nice balcony, clean and well-maintained indoor pool. The restaurant was good, fish & chips was the best dish. The grounds are beautiful. For a quiet laid-back trip, it is an excellent choice. The only complaint is they need to find a way to control the flys!»