Hoteller i Plainwell

«The beds were super comfy and the location was very convenient off the way. Friendly staff at checkIn and checkout!»

«The property was very new and very clean! Breakfast was quite good and offered a good variety.»

«Everything was good»

«Clean and friendly!»

«Seemless experience»

«Convenient location and comfortable beds»

«Lights over sink didn’t work. Toilet very hard to flush. Corners were filthy. Electrical outlet pulled out of socket with power strip plugged in with TV, microwave and refrigerator plugged into it. Entering the room light switch didn’t work so had to plug the light into the fixture. Dirty towels were left on floor two days in a row. Had to go ask for clean ones. Advertising free breakfast but none was ever served. Faucet was dirty over the sink. A table lamp was provided for the sink area. We ...

«Expedia is the problem!!! Terrible customer service making a single Dad pay for nights they didn't stay, when the hotel staff said is was fine to check out early without penalty. My card was charged for 2 nights thru Expedia and I paid separately for Thursday night as our baseball tournament started earlier than anticipated and ended earlier than anticipated too. $250 for one night at this hotel is gauging. This is a $120 a night hotel maximum.»

«Clean and perfect!»

«Property needs repairs and replacement of room furniture!»

«This hotel is extremely clean from the rooms to the lobby! Spotless! The hotel staff was nice and professional as well. The free breakfast was terrific!»

«The room was fine, and had a microwave and fridge. The shower was slippery, and water splashed everywhere because there was nothing separating it from the floor. The residents staying there would make most people uncomfortable. I believe several of them lived there. There was a lot of traffic in and out; people were sleeping in their cars, and working on cars in the parking lot.»

«There were a ton of homeless people outside the building, but the security measures were very strong and the facilities were extremely clean and safe. The parking was additional which was frustrating. Otherwise the staff and amenities were stellar.»

«Pros -Swimming pool and Jacuzzi were nice -Continental breakfast included -Free parking -Within walking distance to restaurants/welcome center/trail Cons -staff were rude to youth -lack of garbages in areas (piling up) -no elevator -bathroom was very small Notes Appearance Room was clean upon arrival and the hotel appeared to be clean. However it is very outdated throughout the entire building and the lighting is very dark. The reception area is enclosed with glass, claiming they just didn't ...

«I will never stay there again Ice machine didn’t work. After asking about it I was told “sorry it was frozen up” that I could go to the third floor for ice. Not acceptable The whole front of the air conditioner was detached and laying on the floor on the other side of the bed. The coffee maker was missing the tray to put the coffee in so it didn’t work. There were rolliepollie bugs in the bathroom and on the floor. There was missing grout on the bathroom floor and the whole place smelled. ...

«Good shake for the buck.»

«Our room was beautiful as was the entire hotel. Staff were friendly and helpful. We ate at Brick and Brine for our anniversary and they made it very special for us. Would definitely go back again.»