Dear guest, We would like to thank you for the time taken to give us your feedback following your stay in our hotel. We are sad to read that we have failed in making your stay a memorable one due to some misunderstandings, however, we always encourage our guests to contact the Duty Manager or Front Desk during their stay if they have any complaints or suggestions, this give us then the opportunity to rectify the guest experience if possible. We hope that you will give us the opportunity to serve you again. Thanks and Regards The Management, Holiday Inn Mauritius Mon Tresor

Cher Client,Nous vous remercions sincèrement d'avoir pris le temps de partager votre merveilleux commentaire. Nous sommes ravis d'apprendre que notre hôtel a pu répondre à vos attentes et vous offrir une expérience inoubliable. Au plaisir de vous accueillir à Holiday Inn Mauritius Mon Trésor. Bien Cordialement, Guest Experience Executive

Dear Valued Guest,Thank you for taking the time to share your feedback. We are pleased to read that you enjoyed your stay with us. Hoping to have the pleasure to welcome you soon at Holiday Inn Mauritius Mon Trésor for another memorable experience.Sincerely,Guest Experience Executive

Dear Valued Guest, Thank you for your feedback regarding your recent stay with us. We are very sorry to read that your experience with us did not meet your expectations. After verification, for the coffee, actually we did an exception for the first coffee you ordered during the day we indeed give you a double shot free of charge and it has been clearly explained that next time you order a double shot, it will be charged.As for the room we always encourage our guest to inform the Manager on Duty for any issue encountered as we did not received any complained during your stay. Concerning the flies, being in rainy season and a tropical island we do face this kind of situation rest assured that we do regular inspection.Hope that this will not stop you from visiting us again.Sincerely,

Dear Valued Guest,Thank you for taking the time to share your amazing experience. It warms our heart to know that the efforts of our dedicated team members resonated with you and that you liked the room. Hoping to have the pleasure to welcome you back at Holiday Inn Mauritius Mon Trésor for another memorable stay.Sincerely,Guest Experience Executive

Dear Valued Guest,Thank you for taking the time to share your amazing experience. Your appreciation for our service means a lot to us, and we cannot wait to welcome you back at Holiday Inn Mauritius Mon Trésor for another memorable time.Sincerely,Guest Experience Executive

Dear Esteemed Guest,Thank you for choosing Holiday Inn Mauritius Mon Trésor for your stay. We welcome with great delight your excellent rating on our hotel. Hoping to have the pleasure to welcome you back for another memorable time. Sincerely,Guest Experience Executive

Dear Valued Guest,Thank you for taking the time to share your recent Holiday Inn Experience. We are very happy to read that the efforts of our dedicated team members resonated with you. We really appreciate that you took the time to evaluate our hotel and rest assured that we are doing our utmost everyday to satisfy our esteemed guests. We have already started the refurbishment and same is still ongoing. Hoping to have the pleasure to welcome you back at Holiday Inn Mauritius Mon Trésor. Sincerely,Guest Experience

Dear Valued Guest,Thank you for choosing Holiday Inn Mauritius Mon Trésor for your stay. We welcome with great delight your excellent rating on our hotel. Hoping to have the pleasure to welcome you back in a near future.Sincerely,Guest Experience Executive

Dear Guest, We would like to thank you for your feedback following your recent stay at Holiday Inn Mauritius Mon TresorOur receptionist informed you that your room was already assign to another guest thus could not give you the room for a late check out, we did not mention that room category is not available.The check out time is 11am and late checkout is given with extra cost subject to availabilityWe hope to have the pleasure of welcoming you again

Dear Valued Guest,Thank you for taking the time to share your detailed feedback. The check-in is at 15 pm and check-out at 11 am (mentioned at the time of your booking).The check-in time and procedures were well respected for your booking. You arrived at around 1pm and our team member clearly explained to you that the check-in time is 15 pm. You even got your room at 14h40 with the efforts of our Housekeeping team. Holiday Inn Mauritius Mon Trésor is a 4* Business Hotel situated next to the airport and is ideal for either transit or short stay passengers. We do welcome crew members from some airlines also. We are committed to ensuring that our guests feel cared for from the moment they check in and we sincerely apologise if we fell short of your expectations. Again, thank you for sharing your rating and comments, and if I can be of any assistance to you, please contact me directly either on + 230 6012747 or on guestexp@himauritius.mu. Hoping to have the pleasure to welcome you back at Holiday Inn Mauritius Mon Trésor.Sincerely,Guest Experience Executive

Dear Valued Guest,Thank you for taking the time to share your wonderful experience. We take pride in providing excellent service to our esteemed guests and it is truly encouraging that our efforts resonated with you. Hoping to have the pleasure to welcome you back for another memorable and unforgettable moment at Holiday Inn Mauritius Mon Trésor.Thanks,Kind RegardsGuest Experience Executive

Cher Client,Nous vous remercions d’avoir pris le temps de partager votre commentaire qui a retenu toute notre attention. Il semble que l’expérience que vous avez vécue n’ait pas entièrement répondue à vos attentes et nous en sommes sincèrement désolés. Nous obéissons au Brand Standard de IHG. Nous faisons de notre mieux pour satisfaire nos clients selon les demandes telles que ' le early check-in et le late check-out.' Cela vous a été clairement expliqué par nos collaborateurs. Nous vous remercions encore une fois d’avoir choisi Holiday Inn Mauritius Mon Trésor pour votre séjour et nous espérons avoir la chance de vous accueillir à l’avenir.Bien Cordialement,Guest Experience Executive

Dear Valued Guest,Thank you for taking the time to share your experience. We are delighted to read that you enjoyed your stay with us. Our hotel being near to the airport makes it more convenient for either short stay or transit guests. We do provide complimentary shuttle service to and from the airport, to the nearby mall and Astroea Beach on scheduled time.There is the possibility to order taxi also. Hoping to have the pleasure to welcome you back at Holiday Inn Mauritius Mon Trésor.Sincerely,Guest Experience Executive

Dear Esteemed Guest,Thank you for taking the time to share your heartfelt review. We welcome with great delight your excellent rating on our hotel. Indeed, our hotel being near to the airport makes it more convenient for either short stay or transit guests. Hoping to have the pleasure to welcome you back at Holiday Inn Mauritius Mon Trésor for another unforgettable moment.

Dear Valued Guest,It brings us immense joy to read your wonderful feedback. We take pride in delivering exceptional service and it warms our heart to know that our efforts resonated with you. Your recommendation means a lot to us. Hoping to have the pleasure to welcome you back at Holiday Inn Mauritius Mon Trésor for another memorable stay. Sincerely,Guest Experience Executive

Dear Valued Guest,We welcome with great delight your excellent rating on our hotel. Hoping to have the pleasure to welcome you back at Holiday Inn Mauritius Mon Trésor and we thank you for your loyalty towards the IHG. Sincerely, Guest Experience Executive

Dear Esteemed Guest,We welcome with great delight your rating on our hotel. Hoping to have the pleasure to welcome you again in a near future at Holiday Inn Mauritius Mon Trésor. Sincerely, Guest Experience Executive

Dear Valued Guest,Thank you for taking the time to share your feedback following your recent stay with us. Flight cancellations during cyclonic periods are unfortunately not under our control. We completely understand your comment and dissatisfaction. Hoping to have the opportunity to welcome you at Holiday Inn Mauritius Mon Trésor in a near future.Sincerely,Guest Experience Executive

Dear Esteemed Guest,Thank you for taking the time to share your wonderful ratings on our hotel. We are thrilled to read that you had an amazing time among us. Hoping to have the pleasure to welcome you back for another memorable and unforgettable stay at Holiday Inn Mauritius Mon Trésor.Sincerely,Guest Experience Executive

Cher Client,Nous tenons à exprimer notre sincère gratitude pour avoir partagé votre commentaire après votre séjour à Holiday Inn Mauritius Mon Trésor. Effectivement, nous avons les navettes gratuites pour aéroport, Bo Valon Mall et Astroea Beach Club (en rotation). Au plaisir de vous accueillir à Holiday Inn Mauritius Mon Trésor. Bien Cordialement, Guest Experience Executive

Dear Esteemed Guest,Thank you for sharing your positive experience with us. We are thrilled to read that you had a wonderful stay with us. Looking forward to welcome you back at Holiday Inn Mauritius Mon Trésor.Sincerely,Guest Experience Executive

Dear Valued Guest,Thank you for sharing your recent Holiday Inn Experience. We welcome with great delight your excellent ratings on our hotel. We hope to have the pleasure to welcome you back at Holiday Inn Mauritius Mon Trésor for another memorable stay.Sincerely,Guest Experience Executive

Dear Valued Guest,Thank you for taking the time to share your recent Holiday Inn Experience. Our hotel situated next to the airport is ideal for either transit or short stay passengers and our mission is to offer innovative comfort to our guests.It is our commitment to provide exceptional service and create memorable experiences for our guests and we are thrilled to have achieved this during your stay. Hoping to have the pleasure of welcoming you again at Holiday Inn Mauritius Mon Trésor.Sincerely,Guest Experience Executive

Dear Valued Guest,Thank you for taking the time to share your ratings on our hotel. We strive to deliver perfect service at all times and it is our utmost priority that our guests have an unforgettable experience with us. Again, thank you for sharing your ratings, and if I can be of any assistance to you, please contact me directly either on + 230 6012747 or on guestexp@himauritius.mu.Sincerely,Guest Experience Executive

Dear Valued Guest,Thank you for taking the time to share your heartfelt review on our hotel. It brings us immense pleasure to read that you found every aspect of your stay impeccable and your kinds words reinforce our commitment to exceptional Mauritian hospitality. It is heartwarming to know that our efforts resonated with you and we cannot wait to welcome you back at Holiday Inn Mauritius Mon Trésor.Sincerely,Guest Experience Executive

Chère Cliente, Nous vous remercions sincèrement d'avoir pris le temps de partager votre merveilleux commentaire sur votre séjour parmi nous. Nous sommes ravis d'apprendre que vous avez vécu une expérience superbe à Holiday Inn Mauritius Mon Trésor. Au plaisir de vous accueillir à nouveau pour une expérience toute aussi mémorable à l'avenir.Cordialement,Guest Experience Executive

Dear Valued Guest,Thank you for taking the time to share your feedback following your stay with us. We welcome with great delight your excellent ratings on our hotel. We take great pride in providing exceptional service and creating lasting memories for our guests and it is heartwarming to know that our efforts resonated with you.Hoping to have the pleasure to welcome you back at Holiday Inn Mauritius Mon Trésor for another memorable experience.Sincerely,Guest Experience Executive

Dear Valued Guest,Thank you for taking the time to share your feedback with us. We are always looking to improve our services and rest assured that we had taken your comments into consideration during your stay with us. We do apologise for the inconvenience caused again. Hoping to have the pleasure to welcome you back at Holiday Inn Mauritius Mon Trésor.Sincerely,Guest Experience Executive

Dear Valued Guest,Thank you for taking the time to write about your recent Holiday Inn Experience. Indeed, the free shuttle service offered to the airport from 07h00 till 23h30 on a rotation basis is for the comfort of our esteemed guests. We take great pride in providing exceptional service and creating lasting memories for our guests and it is heartwarming to know that our efforts resonated with you. Your appreciation is very much valuable to us, and we cannot wait to welcome you back at Holiday Inn Mauritius Mon Trésor.Sincerely,Guest Experience Executive

Dear Valued Guest,Thank you for sharing your Holiday Inn Experience. We are thrilled to read your excellent ratings on our establishment. Hoping to have the pleasure to welcome you again at Holiday Inn Mauritius Mon Trésor.Yours Sincerely,Guest Experience Executive

Dear Valued Guest, Thank you for taking the time to write about your recent Holiday Inn Experience. We welcome with great delight your excellent ratings and reviews on our hotel. We take great pride in providing exceptional service and creating lasting memories for our guests and it is heartwarming to know that our efforts resonated with you. Your appreciation is very much valuable to us, and we cannot wait to welcome you back at Holiday Inn Mauritius Mon Trésor.Sincerely,Guest Experience Executive

Dear Valued Guest, We thank you for taking the time to share your experience on our hotel with us. Our team members strive to provide excellent service to our guests at all times and we are very sorry to read that you had to wait for the check-in which may have been uncomfortable. Nevertheless, we are happy to read that you had a good time amongst us. We take note of your comments with paramount importance in an attempt to better ourselves and hope that you will give us the opportunity to welcome you back at Holiday Inn Mauritius Mon Trésor. Sincerely,

Dear Valued Guest,Thank you for taking the time to share your recent Holiday Inn Experience. Our shuttles wait for our guests at the door no4. The free shuttle service to and from the airport starts as from 07h00 till midnight, each 15 to 20 minutes depending on availability.There has been a technical issue concerning the television channels and we are currently working on it. We do apologise for the inconvenience caused during your stay.The buffet for breakfast is accordingly to the IHG Brand Standard.There is one local dish provided everyday at the buffet.Hoping to have the pleasure to welcome you back at Holiday Inn Mauritius Mon Trésor.Sincerely,

Chère Cliente,Nous vous remercions d'avoir pris le temps de partager votre expérience dans notre hôtel. On est situé non loin de l'aéroport qui est idéal pour les passagers en transit ou de court séjour. Nous sommes ravis de constater que vous avez passez un bon moment parmis nous. Nous serions ravis de vous accueillir à nouveau et vous offrir un séjour aussi agréable que celui-ci.Cordialement,

Dear Esteemed Guest,We welcome with great delight your excellent rating on our hotel. A positive guest experience is something our staffs take great pride in, so we value your feedback a lot. Hope that you will give us the pleasure to welcome you back at Holiday Inn Mauritius Mon Trésor.Thanks,Kind Regards

Dear Guest, We would like to thank you for your encouraging ratings. We are pleased to hear that you enjoyed your stay at our property. Hoping to welcoming you for your next stay.

Cher Client, Nous vous remercions d’avoir pris le temps de nous faire part de vos commentaires sur notre hôtel. Nous vous remercions pour votre commentaire. Nos Collaborateurs sont toujours à l'écoute de nos clients a fin de les satisfaire. Nous espérons vous accueillir à nouveau très bientôt. Cordialement,

Cher Client, Nous vous remercions d’avoir pris le temps de nous faire part de vos commentaires sur notre hôtel. Nous sommes ravis de constater que vous avez eu un agréable séjour parmi nous. Nous espérons vous accueillir à nouveau très bientôt.

Dear Guest,Thank you for taking the time to give us your feedback further to your stay at Holiday Inn Mauritius Mon Tresor. We are pleased to read that you enjoyed your stay with us.Hoping to welcoming you for your next stay.Sincerely,Guest Experience Executive

Dear Guest, We would like to thank you for your encouraging feedback. We are pleased to hear that you enjoyed your stay at our property. Hoping to welcoming you for your next stay.Sincerely,

Cher Client, Nous vous remercions d’avoir pris le temps de nous faire part de vos commentaires sur notre hôtel. Nous sommes ravis de constater que vous avez eu un agréable séjour parmi nous. Nous espérons vous accueillir à nouveau très bientôt.

Dear Guest, We would like to thank you for your encouraging feedback. We are pleased to hear that you enjoyed your stay at our property. Hoping to welcoming you for your next stay.

Dear Guest, We would to thank you for taking the time to give us your feedback following your recent stay at Holiday Inn Mauritius Mon Tresor. Indeed, our hotel situated next to the airport is ideal for transit or short stay passengers and our mission is to offer innovative comfort to our guests. Again, we would like to thank you for choosing Holiday Inn Mauritius Mon Tresor. We look forward to welcoming you in a near future.

Dear Guest, We would to thank you for taking the time to give us your feedback following your recent stay at Holiday Inn Mauritius Mon Tresor. Indeed, our hotel situated next to the airport is ideal for transit or short stay passengers and our mission is to offer innovative comfort to our guests. Again, we would like to thank you for choosing Holiday Inn Mauritius Mon Tresor. We look forward to welcoming you in a near future.