Hoteller i Pittsville

«Beautiful property»

«The room was somewhat okay, a bit on the older side. The rest of the building was pretty nice, the views are immaculate. Staff was rarely needed/seen, however the front desk agents were SO helpful! The building has access right to the Beach with a private walkway. I especially loved that our balcony was private ! Other than the negative parts such as the ac being on the weaker side, the elevator being down in the ocean view building, and the raunchy service elevator we had to use, the building ...

«Nice and clean, nicer then expected, great location»

«The desk personnel were incredible, the service staff should be terminated at once. We had issues with no batteries in the remote , one remote had no back, we had to constantly bug the staff about towels, and we asked the service crew to find a broom so we could sweep our floor because of the sand . The lady said she had to go get the broom and she would sweep the floor as part of the service. Floor was never swept and when my Wife asked her about the flood she said she forgot . I will never ...

«Clean, well maintained motel, pricing was reasonable, pool was in great shape and close to the beach-have stayed here before and will stay here again»

«Toilet had urine built up around the bottom, balcony door was broken and hard to lock. Bed sheet had blood on it»

«Rooms was cleaned service was great in door pool and hot tub needs to be updated.»

«The comfortably»

«Pretty good for a cheap place»

«Nice rooms. Very friendly staff. Good breakfast. Nice with carparking under the hotelbuilding so you did not have to go out in the rain.»

«Dirty linens! We booked very late and options were few, but thought that Holiday Inn couldn’t go terribly wrong. When we checked in, the beds were neatly made in our room, but linens not changed from the previous guest. Lots of small hair and other dirt in the bed. When we told the reception, they offered to change, but didn’t seem surprised and offered no compensation or real apology. Other issues are minor in comparison but we had to make our kids’ bed ourselves and reception doesn’t take ...

«The hotel is within a great location accessible to many of Ocean City’s attractions. The room we stayed in was perfect offering all the comforts of home. We loved the pool and the easy access to the beach. Breakfast at the Hotel restaurant was a great convenience which we enjoyed. The hotel staff was friendly and helpful. Excellent! Excellent! Excellent!»

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«Unfortunately, our experience was disappointing. The guests next door were loud until around 5 AM, and although we called the front desk around 2:30 AM, the issue was not resolved. We also had a dispute regarding a cash payment for a late checkout that staff said was not in the system. The situation became stressful, and we left feeling frustrated. I hope the hotel improves its customer service and handling of guest concerns.»

«The room was really well kept and big and spacious the bar was beautiful and wasn’t shy on the liquor»

«Room 1007 The room was as expected. I love the 1st floor room with sand just outside my door!! The wall, in the shower needs repaired. I had to take the bedspread OFF. It smelled badly. Please wash them more regularly! Room was clean! Fridge froze my drinks lol You should update cable tvs to streaming services. Stay was a much needed rest! Thank you Castle in the Sand!!»

«Great place»