Hoteller i Pittsfield

«Everything was perfect!»

«The hot tub was not hot and was gross. Room smelled like cigarettes. Hotel smells like cigarettes. You can see skin flakes in the water in the hot tub. Door lock didn’t work and was expected to leave it unlocked when we left, maintenance guy promised to “look over it” »

«Amazing place with great amenities like a game area, outside patio with a nice fire, and snacks/drinks in the room. Easy to get to the slopes too. »

«Room felt neglected- no shower curtain, TV did not work, walls and screen window was shabby - I kinda expected some neglect - this seemed like too much. Then saw the smoke detector cover was missing and lost confidence in it’s safety so left and booked at another location. »

«We stayed for 2 days, it’s super cute, so convenient to be able to cook cook instead of going out. Room is good size, we had a beautiful Mountain View, the bed is lil on firm side if you like that, and the shower had nice hot water with great pressure! Would stay again for sure »

«We arrived on time for check in 3:00PM, but was informed by manager that my room wasn’t ready due to short staff, staff had a death in the family. The manager said it should be ready in 20 minutes, The time is now 3:25PM. I asked the manager again, was the room ready, she told me, “that the room needed to be inspected. I said did anything happen in the room ? She said,No! after the rooms are clean there policy the rooms need to be inspected. Finally, the room was ready at 3:46. We entered ...

«The room was freezing when I arrived and it took hours for it to warm up. There was NO coffee with the continental breakfast. The staff was nice. The room was ok albeit unacceptably cold.»

«Clean rooms and a good breakfast will definitely stay here again »

«beautifully kept old hotel building in quiet area near town centre»

«No tv, water has a smell, no heat in bathroom, people were noisy in hall in sitting rooms nearby too early in the morning »

«Nice staff»

«It was the perfect choice for our family, pool and hot tub were awesome. »

«We love staying here because of the people who manage and staff the hotel. They are so cooperative and will get things corrected if necessary, Rooms are large and the beds are very comfortable. I would recommend this hotel to anyone! »

«The two “experienced” ladies who checked us in were the kindest, most knowledgeable staff I have seen in quite awhile. I appreciate they come from a generation that value customer service. »

«Quick one night trip. Clean property and good breakfast. »

«The staff were courteous and the room was lovely! Thank you for an enjoyable stay.»

«Staff were very courteous. Food was very good. »