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Anmeldelser av SpringHill Suites by Marriott Pittsburgh Monroeville

3 out of 5
SpringHill Suites by Marriott Pittsburgh Monroeville
122 Daugherty Dr, Monroeville, PA

Anmeldelser

8,0

Veldig bra

Rangering på 10 − Utmerket. 405 av totalt 986 anmeldelser." "
Rangering på 8 − Bra. 317 av totalt 986 anmeldelser." "
Rangering på 6 − Grei. 150 av totalt 986 anmeldelser." "
Rangering på 4 − Dårlig. 72 av totalt 986 anmeldelser." "
Rangering på 2 − Forferdelig. 42 av totalt 986 anmeldelser." "

8,2/10

Renhold

8,8/10

Personale og service

7,6/10

Fasiliteter

8,0/10

Overnattingsstedets bygg og tilstand

7,6/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Dillon

Likte: Renhold og personale og service
Bodde her 1 natt i mai 2024
Svar fra Cassie den 20. mai 2024
Thank you for staying with us and your feedback.

10/10 – Utmerket

Betty og MissionViejo

Reiste med partner
Staff was very accommodating. Breakfast offered a lot of options from scrambled eggs to freshly prepared waffles, cereal, good orange juice not watered down like lots of places. Going back there again in fall.
Bodde her 6 netter i mai 2024
Svar fra Cassie den 15. mai 2024
Thank you for staying with us and your feedback. See you in the fall.

8/10 – Bra

Prasanna K

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra Cassie den 15. mai 2024
Thank you for staying us and your feedback.

8/10 – Bra

Eric

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel overall was great. There was a 12 hour power outage ( no fault of the hotel), but no compensation was offered for the inconvenience. My dissatisfaction is directly with Expedia. Expedia offered $100 lower price approximately 1 hour after I booked. While i understand it was a 3rd party deal, there was no recognition of the major change in price. Again no compensation or future gift/discount for future stay was offered. I even called the hotel directly prior to booking, to get advice as to whether I should book directly w hotel. The receptionist offered no guidance or benefit to do so. Though these concerns will not deter me from a return stay, I just didnt feel like a valued customer.
Bodde her 2 netter i mars 2023
Svar fra Cassie den 6. mai 2024
Thank you for staying with us.

2/10 – Forferdelig

LAKSHMI SRIKANTH

Likte ikke: Renhold
Bodde her 1 natt i februar 2024
Svar fra Cassie den 29. apr. 2024
Thank you for staying with us and your feedback.

6/10 – Grei

Dutch

Forretningsreisende, Reiste med familie
Likte: Personale og service
Likte ikke: Renhold
I didn’t like that none of the exhaust fans worked in the bathroom so dirty brown condensation water would drop all o we your clothes and your body while trying to take a shower. I spoke to the front desk which they moved me to another room, which I was thankful for the staff was amazing but the room I got moved to had the same problem in the bathroom fan not working and the dirty condensation water dripping from the whole ceiling in the bathroom
Bodde her 2 netter i april 2024
Svar fra Cassie den 15. apr. 2024
Thank you for staying with us and your feedback.

10/10 – Utmerket

Vinay Kumar

Reiste med familie og små barn
Likte: Renhold og personale og service
Likte ikke: Fasiliteter
All
Bodde her 1 natt i mars 2024
Svar fra Cassie den 4. apr. 2024
Thank you for staying with us and your feedback.

10/10 – Utmerket

Jaros?aw

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice
Bodde her 1 natt i mars 2024
Svar fra Cassie den 11. mars 2024
Thank you for staying with us and your feedback.

2/10 – Forferdelig

Kayla

Reiste med familie
Likte ikke: Renhold, personale og service og romkomfort
Most of The staff was rude. There was popcorn trailed all through the hotel. Hair dryer was broken in the room. The elevator was by far the worst I’ve ever seen. Very old looking and very slow. You wait at least 5 mins every time. Staff spoke badly about over guests in front of guests. The fridge in the room was filthy and the shower.
Bodde her 2 netter i februar 2024
Svar fra Cassie den 1. mars 2024
Thank you for staying with us. I have shared your comments with our staff to make sure these issues do not happen again.

10/10 – Utmerket

Andrea

Likte: Renhold
Bodde her 1 natt i februar 2024
Svar fra Cassie den 1. mars 2024
Thank you for staying with us and your feedback.

8/10 – Bra

Sheryl

Reiste med familie
Likte: Renhold, personale og service og romkomfort
Bodde her 1 natt i februar 2024
Svar fra Cassie den 1. mars 2024
Thank you for staying with us.

8/10 – Bra

Sara

Likte: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024
Svar fra Cassie den 1. mars 2024
Thank you for staying with us.

10/10 – Utmerket

Ellen

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 6 netter i januar 2024
Svar fra Cassie den 1. mars 2024
Thank you for staying with us and your feedback.

10/10 – Utmerket

April og St Clairsville

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This hotel was convenient and comfortable. Close to where I needed to be and the breakfast was good.
Bodde her 1 natt i januar 2024
Svar fra Cassie den 1. mars 2024
Thank you for staying with us. We are glad you enjoyed your stay.

10/10 – Utmerket

Leonard

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
I'm a Marriott rewards member and I appreciate the dedicated and polite service
Bodde her 1 natt i januar 2024
Svar fra Cassie den 1. mars 2024
Thank you for staying with us and the Marriott Brand.

6/10 – Grei

Bagus

Reiste med familie
Likte: Overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023
Svar fra Cassie den 1. mars 2024
Thank you for staying with us.

10/10 – Utmerket

Heather

Reiste med familie
Likte: Renhold, personale og service og fasiliteter
Bodde her 1 natt i januar 2024
Svar fra Cassie den 1. mars 2024
Thank you for staying with us and your feedback.

6/10 – Grei

Chad

Reiste med familie og små barn
Bodde her 1 natt i januar 2024
Svar fra Cassie den 1. mars 2024
Thank you for staying with us.

8/10 – Bra

Robert

Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024
Svar fra Cassie den 1. mars 2024
Thank you for staying with us.

8/10 – Bra

Erika

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Excellent staff!
Hotel staff was extremely helpful with asking for floor preference and getting us extra linens. Some water dripping through light in bathroom on the first night but otherwise a clean room. Breakfast could use waffles to appease the kids.
Bodde her 2 netter i januar 2024
Svar fra Cassie den 1. mars 2024
Thank you for staying with us and your feedback.

4/10 – Dårlig

Veera

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023

6/10 – Grei

Julia

Bodde her 1 natt i desember 2023
Svar fra Cassie den 1. mars 2024
Thank you for staying with us.

10/10 – Utmerket

Brent

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023

2/10 – Forferdelig

Angela

Reiste med familie
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
We stayed there 2 nights, first day we arrived, checked in was ok. We got to our room, the carpet was dirty, there were big dirty dark spots near the entrance and the sink, bed was near the heater, and the heat blew to my face all night. Second day morning breakfast was terrible, turkey sausage was dried, oakmeal was super thick, that’s why I just skipped the breakfast the next day. We went out and came back to our room at 5pm, we couldn’t get into our paid room, because they didn’t update it, finally we got in our room, and the room was ‘untouched’ , no one cleaned the room, then we have to call the front desk and therky sent us someone to clean it. Finally we can sit down and thought we can watch some TV, but the tv was showing ‘no signal’ ! This is it, we had enough for the day! Anyway, this hotel is overpriced $170 CAD per night! I trusted the name Marriott, but the whole experience was awful!
Bodde her 2 netter i desember 2023

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 6 netter i desember 2023

10/10 – Utmerket

Lakshman

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Excellent service!
Bodde her 1 natt i desember 2023

10/10 – Utmerket

Jason

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nothing
Bodde her 2 netter i desember 2023

2/10 – Forferdelig

Verifisert reisende

Likte: Personale og service
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Terrible Room, promised reimbursement
Bodde her 1 natt i oktober 2023

10/10 – Utmerket

James

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023

10/10 – Utmerket

patricia

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 2 netter i desember 2023

10/10 – Utmerket

Cody

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023

4/10 – Dårlig

Verifisert reisende

Forretningsreisende
Likte: Personale og service
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Disappointing for a Springhill Suites
When I arrived I was assigned a room and when I opened the door the smell of cat pee was overwhelming. I walked into the bathroom and there was snot on the tissue holder on the wall. The floors were grimy. I went to the desk and asked for a different room. The gentlemen at the desk was very friendly and apologized. He gave me another room. That room was cleaner by the floors were gross. Even found someone's eyelashes on the floor. By that point I was travel weary and decided to deal with it. I would not stay at this particular hotel again.
Bodde her 2 netter i november 2023
Svar fra Cassie den 5. des. 2023
Thank you for staying with us and your feedback. I apologize for the less-than-satisfactory experience you had during your recent stay at our hotel. It is disheartening to learn that we failed to meet your expectations, and I want to express my deepest apologies for the inconvenience and discomfort you encountered.

8/10 – Bra

Nitish

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Good
Bodde her 1 natt i desember 2023
Svar fra Cassie den 5. des. 2023
Thank you for Staying with us and your feedback.

10/10 – Utmerket

Tammi

Likte: Renhold og personale og service
Bodde her 1 natt i desember 2023
Svar fra Cassie den 5. des. 2023
Thank you for staying with us and your feedback.

8/10 – Bra

Laura

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Breakfast was sub par. Esp coffee. We ended up at the Starbucks around the corner.
Bodde her 1 natt i november 2023
Svar fra Cassie den 1. des. 2023
Thank you for staying with us and your feedback.

8/10 – Bra

Jason

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice Hotel
Bodde her 1 natt i november 2023
Svar fra Cassie den 27. nov. 2023
Thank you for staying with us and your feedback.

2/10 – Forferdelig

Manish

Bodde her 1 natt i november 2023

10/10 – Utmerket

Kathirkamanathan

Bodde her 1 natt i november 2023

10/10 – Utmerket

thomas

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i november 2023
Svar fra Cassie den 22. nov. 2023
Thank you for staying with us and your feedback.

10/10 – Utmerket

Ellie

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 7 netter i november 2023
Svar fra cassie den 21. nov. 2023
Thank you for staying with us and your feedback.

6/10 – Grei

David

Bodde her 1 natt i november 2023
Svar fra Cassie den 5. des. 2023
Thank you for staying with us and your feedback.

4/10 – Dårlig

Joseph

Reiste med familie og små barn
Likte ikke: Overnattingsstedets bygg og tilstand
Nothing
Bodde her 2 netter i november 2023
Svar fra Cassie den 6. nov. 2023
Thank you for staying with us and your feedback.

4/10 – Dårlig

Jamie

Reiste med familie
Likte ikke: Personale og service
Night clerk wasn’t very friendly and she made it seem like we more a bother then guests at the hotel
Bodde her 1 natt i oktober 2023
Svar fra Brenda den 4. nov. 2023
Thank you for bringing this to our attention. We are here to take care of our guests and are so sorry that you felt like a bother. That is not our feeling at all. I hope you were able to enjoy the rest of your stay with us.

6/10 – Grei

Patrick

Forretningsreisende
Likte: Personale og service
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Dirty Room
AC in the room didnt work when trying to adjust settings. The floor was dirty and there was what I can only assume was crunched leaves all over the sofa. Conditioner bottle in the shower was also empty. The bathroom ceiling was cracked and discolored from water damage. Overall this felt like a stay in an $50 a night motel as opposed to $120 per night hotel. Also, don't expect a quiet nights sleep as the trucks on the freeway entrance/exit use their engine brakes constantly. Quite disappointing Marriott, I expected better from you.
Bodde her 1 natt i november 2023
Svar fra Brenda den 4. nov. 2023
I am so sorry that this was your experience with us. I have brought these issues to the attention of our housekeeping and maintenance department leaders so that we can insure this is an isolated incident. Thank you for bringing this to our attention.

2/10 – Forferdelig

Nayakoti

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The bathroom shower and tub was leaking. the toilet was not flushing and we had extremely hard time at the stay.. When we tried to talk to the receptionist, they said to reach out to Expedia and there is no contact number to reach out to Expedia customer service as well. I got into helpless situation and had to adjust in that room.
Bodde her 1 natt i oktober 2023
Svar fra cassie den 30. okt. 2023
Thank you for staying with us and your feedback.

10/10 – Utmerket

Amy

Bodde her 1 natt i oktober 2023
Svar fra Cassie den 21. nov. 2023
Thank you for staying with us and your feedback.

10/10 – Utmerket

munir

Bodde her 1 natt i oktober 2023
Svar fra Cassie den 21. nov. 2023
Thank you for staying with us.

10/10 – Utmerket

Robert

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great place! And Ray was very friendly!!
Bodde her 1 natt i oktober 2023
Svar fra Brenda den 21. okt. 2023
We are so happy to hear that you enjoyed your stay! Ray is fantastic and we're lucky to have him. We hope we'll see you again if your travels bring you back to Monroeville!

10/10 – Utmerket

Suzanne

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i oktober 2023
Svar fra Cassie den 17. okt. 2023
Thank you for staying with us and your feedback.

8/10 – Bra

Lynda

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i oktober 2023
Svar fra Cassie den 30. okt. 2023
Thank you for staying with us.