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Anmeldelser av Omni William Penn Hotel

4 out of 5
Omni William Penn Hotel
530 William Penn Place, Pittsburgh, PA

Anmeldelser

9,0

Fantastisk

Rangering på 10 − Utmerket. 914 av totalt 1327 anmeldelser." "
Rangering på 8 − Bra. 226 av totalt 1327 anmeldelser." "
Rangering på 6 − Grei. 106 av totalt 1327 anmeldelser." "
Rangering på 4 − Dårlig. 51 av totalt 1327 anmeldelser." "
Rangering på 2 − Forferdelig. 30 av totalt 1327 anmeldelser." "

9,2/10

Renhold

9,4/10

Personale og service

8,6/10

Fasiliteter

9,0/10

Overnattingsstedets bygg og tilstand

8,8/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Caroline

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Beautiful Hotel
Bodde her 2 netter i mai 2024
Svar fra Guest Relations Manager den 23. mai 2024
We are happy to hear you enjoyed your stay. Come back soon!

10/10 – Utmerket

Tracy

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great stay at the William Penn. lots to do in the area. We were in town to see a baseball game and it was an easy walk to PNC Park. The hotel Is beautiful. We enjoyed the breakfast buffet. Everyone was very friendly. We would definitely stay again.
Bodde her 2 netter i mai 2024
Svar fra Guest Relations Manager den 23. mai 2024
Thanks for the great review! We hope you can visit again soon!

6/10 – Grei

Matthew

Reiste med familie
Likte ikke: Overnattingsstedets bygg og tilstand
I love this history of the hotel but it just has that old smell on the inside. The air conditioning was unable to cool down the room. Staff did not offer any helpful information. You had to ask what floor you were on, where the elevators were and so on.
Bodde her 1 natt i mai 2024
Svar fra Guest Relations Manager den 23. mai 2024
We apologize for the lack of information provided. We will address this with the team and work on our shortcomings. We hope to have you back.

10/10 – Utmerket

mark og Chicago

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great restaurants and bars onsite… several options within hotel all very nice. Great staff and nice location in town. Really enjoyed the Omni!
Bodde her 3 netter i mai 2024
Svar fra Guest Relations Manager den 21. mai 2024
Thanks for your great review, we hope to have you back again in the future!

10/10 – Utmerket

Lucy

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Classic old world hotel. Love the vibe.
Bodde her 1 natt i mai 2024
Svar fra Guest Relations Manager den 17. mai 2024
We appreciate the great feedback. Come back again soon!

10/10 – Utmerket

Becky

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I love the history of this hotel. It’s in a great location. Staff & hotel services are always great!
Bodde her 1 natt i mai 2024
Svar fra Guest Relations Manager den 14. mai 2024
We are happy you appreciate the history of the property and we look forward to welcoming you back.

10/10 – Utmerket

Nicole

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We enjoyed all of the amenities and space at the hotel. The coffee shop was a treat every morning and we loved the Terrace Bar at night. Attentive and helpful staff.
Bodde her 2 netter i mai 2024
Svar fra Guest Relations Manager den 14. mai 2024
We are delighted to hear that you enjoyed the hotel and facilities and we look forward to your next visit!

10/10 – Utmerket

Brendan

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very nice
Bodde her 1 natt i mai 2024
Svar fra Guest Relations Manager den 14. mai 2024
Thanks for the great rating and review. Come back to visit!

10/10 – Utmerket

Bethany

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
lovely older hotel, beautiful building. rooms were spacious, updated and well appointed. great location downtown, easy walk to many places
Bodde her 1 natt i april 2024
Svar fra Guest Relations Manager den 4. mai 2024
We appreciate the 5/5 review! Come back to visit!

10/10 – Utmerket

Brian

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
parking was bad across from the hotel, but it was under construction, so we shall see if it gets any better. Close to PPG arena.
Bodde her 1 natt i april 2024
Svar fra Guest Relations Manager den 4. mai 2024
We are sorry about the inconvenience with parking and we appreciate you sharing your experience. We hope to serve you again in the future.

8/10 – Bra

Daniel

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Liked: We appreciated the original architecture and interior of the hotel (chandeliers, mouldings, palm terrace bar, tap pub). Didn’t like: The room was too small.
Bodde her 1 natt i april 2024
Svar fra Guest Relations Manager den 4. mai 2024
Thanks for sharing your feedback. We hope you will join us again soon.

10/10 – Utmerket

Victoria

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything was great will try to stay there again sometime!
Bodde her 1 natt i april 2024
Svar fra Guest Relations Manager den 4. mai 2024
Thanks so much!! We look forward to welcoming you back again!

10/10 – Utmerket

Donald

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The architecture was beautiful! And even though there were several high school teams staying there for a tournament, it was quiet. The staff was very efficient and helpful.
Bodde her 1 natt i april 2024
Svar fra Guest Relations Manager den 16. apr. 2024
We work hard to provide exceptional service to each and every guest so we are delighted to hear that we met your expectations. We hope to have you back again so we can continue to create great memories.

10/10 – Utmerket

Chadwick

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great downtown stay in a charming hotel! We enjoyed the warmth and comfort of the room and convenience of location. The lobby is also architecturally cool. Will be back!
Bodde her 1 natt i april 2024
Svar fra Guest Relations Manager den 16. apr. 2024
We are happy to hear that we made such an impression that you plan to return. Please don't hesitate to reach out to us prior to your next visit and we will do everything we can to continue the providing you with exceptional experiences.

10/10 – Utmerket

Sharlene

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Overall a good experience. The staff was wonderful!!
Bodde her 1 natt i april 2024
Svar fra Guest Relations Manager den 13. apr. 2024
Thanks for the 5/5 rating! Come back to visit!

8/10 – Bra

Daniel

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Grand, historic hotel. Quiet room, but essentially no view (looked out on other wing of the building). Carpet ascending stairs to lobby a little worn. These things aside, it was excellent, including service from doorman/bell captain.
Bodde her 1 natt i april 2024
Svar fra Guest Relations Manager den 12. apr. 2024
We are happy to hear that you had an excellent stay. We will share your comments regarding the carpet with the Engineering team. We hope to have you back and get you in a great room with an amazing view next time!

10/10 – Utmerket

Martin

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Guest Relations Manager den 13. apr. 2024
We appreciate the great rating. Join us again soon!

10/10 – Utmerket

Naveeda

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
it was nice
Bodde her 2 netter i april 2024
Svar fra Guest Relations Manager den 9. apr. 2024
Happy to hear you enjoyed your experience. Come back to visit!

8/10 – Bra

Zohreh

Bodde her 2 netter i april 2024
Svar fra Guest Relations Manager den 4. mai 2024
Thanks for the review!

10/10 – Utmerket

Joanne

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Stop at front desk was very friendly and helpful. Encourage me to join the Omni hotels membership, which shielded us a glass of House wine in the lobby bar for free as a welcome gift. Hotel is very old-school glamorous. There were a couple of weddings happening in and around the property and it was nice to watch. Lovely property.
Bodde her 1 natt i april 2024
Svar fra Guest Relations Manager den 9. apr. 2024
We appreciate you taking the time to share your feedback and we are happy to know you enjoyed your experience. Hope to have you back soon.

10/10 – Utmerket

Jayme

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Guest Relations Manager den 9. apr. 2024
Thanks for the 5/5 rating! We hope to have you back again in the future!

4/10 – Dårlig

Lauren

Reiste med en gruppe
Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
TV didnt work, alarm clock went off at 6am when we didnt program it to, room keys werent working so someone from desk needed to let us in each time, no room service after 11pm. No sundry shop on premises. No vending machines.
Bodde her 1 natt i april 2024
Svar fra Guest Relations Manager den 6. apr. 2024
We are sorry to hear about your stay with us. We will share your suggestions with the team so we can work on providing our guests with the amenities they require for a great experience.

8/10 – Bra

Isadore og Smithfield

Likte: Renhold og personale og service
The hotel was absolutely beautiful. The rooms are very spacious. What we didn’t like was no pool and the bed wasn’t comfortable.
Bodde her 2 netter i mars 2024
Svar fra Guest Relations Manager den 6. apr. 2024
Thank you for your feedback! We will be sure to share your comments and suggestions with the team. We hope you can come back to visit soon.

8/10 – Bra

Virginie

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice place. 4 minutes from the subway station. Parking garage right in front of it ($8 per day on the weekend). A few homeless people West of it toward the culture district. Nice room although the bathroom sink was a little small.
Bodde her 2 netter i mars 2024
Svar fra Guest Relations Manager den 6. apr. 2024
We appreciate you taking the time to share your experience. Join us again in the future!

10/10 – Utmerket

Hannah

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The best hotel in Pittsburgh.
Bodde her 1 natt i februar 2024
Svar fra Guest Relations Manager den 6. apr. 2024
We are delighted to hear it! Come back soon!

8/10 – Bra

Samantha

Likte: Personale og service og overnattingsstedets bygg og tilstand
Overall a great place to stay to enjoy downtown!
Bodde her 2 netter i mars 2024
Svar fra Guest Relations Manager den 6. apr. 2024
We are happy to hear you enjoyed your stay and hope to have you back again in the future!

10/10 – Utmerket

Ryan

Likte: Renhold
Bodde her 1 natt i mars 2024
Svar fra Guest Relations Manager den 6. apr. 2024
Thanks for the 5/5 rating!

10/10 – Utmerket

Jeremy

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very nice hotel, conveniently located!
Bodde her 2 netter i mars 2024
Svar fra Guest Relations Manager den 6. apr. 2024
We are happy to hear you enjoyed your experience and hope to have you back soon!

10/10 – Utmerket

Timothy

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The entire staff was so helpful and friendly. Beautiful hotel!!
Bodde her 1 natt i mars 2024
Svar fra Guest Relations Manager den 6. apr. 2024
We are delighted to hear our staff were helpful and friendly. We look forward to welcoming you back soon!

10/10 – Utmerket

Robert

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff were all very friendly and helpful.
Bodde her 2 netter i mars 2024
Svar fra Guest Relations Manager den 6. apr. 2024
We are happy to hear such great things about the staff. We hope to have you back again in the future!

10/10 – Utmerket

Sophie

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The Omni hotel is a beautiful building! It's centrally located and we had no problems at all when we stayed there. The tap room had good beer options and the fitness room was very good. We didn't check out the other dining options. Parking at the hotel is very expensive but we used a public lot right across the street that is much cheaper.
Bodde her 2 netter i mars 2024
Svar fra Guest Relations Manager den 20. mars 2024
Thanks for the great rating! We appreciate you sharing this valuable feedback and hope you can join us again in the near future!

8/10 – Bra

Richard

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Fun historic hotel with plenty of things todo in walking distance . Many options in the hotels to hang out, relax and disconnect
Bodde her 2 netter i mars 2024
Svar fra Guest Relations Manager den 20. mars 2024
Thanks for the review and the great comments. Join us again soon!

8/10 – Bra

Emiro

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Guest Relations Manager den 16. mars 2024
Thanks for the 4/5 rating! We Welcome you back anytime.

10/10 – Utmerket

Adrianna

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The Omni William Penn is absolutely sublime! From the moment you enter, you are catered to which is something that is often times missed at other properties. We love staying at the Omni even though we live in the city of Pittsburgh! Check out the speak easy! Location is so convenient to the Cultural District to check out a show or great food!
Bodde her 1 natt i mars 2024
Svar fra Guest Relations Manager den 16. mars 2024
Thanks for the 5/5 rating and the great detailed review! Please join us again soon!

10/10 – Utmerket

Alexandra

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mars 2024
Svar fra Guest Relations Manager den 14. mars 2024
We appreciate the 5/5 rating!! Thank you!

10/10 – Utmerket

Kayla

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Had the absolute BEST weekend at the Omni. I let them know we were there celebrating my birthday, and Candace, Kayla, and Laine made sure I felt super special. From complimentary upgrades to little touches around our room-it was perfect. Location was also perfect for a concert at the PPG center. Will def be back!
Bodde her 2 netter i mars 2024
Svar fra d den 11. mars 2024
This is wonderful to read! Glad you enjoy it all!

10/10 – Utmerket

Odie

Bodde her 1 natt i mars 2024
Svar fra g den 6. apr. 2024
Thanks so much for the great rating!

10/10 – Utmerket

Greg

Bodde her 1 natt i mars 2024
Svar fra Guest Relations Manager den 6. apr. 2024
We appreciate the 5/5 rating. Join us again soon!

4/10 – Dårlig

Matthew

Reiste med partner
Likte ikke: Overnattingsstedets bygg og tilstand
Unfortunately, the valet ran our battery dead in our vehicle.
Bodde her 1 natt i mars 2024
Svar fra Director of Front Office den 11. mars 2024
Very sorry to hear this.

10/10 – Utmerket

Kenneth

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Convenient
Bodde her 1 natt i mars 2024
Svar fra Director of Front Office den 11. mars 2024
Great! See you again soon!

10/10 – Utmerket

Harveer

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great stay right after xmas. Friendly staff and great food nearby.
Bodde her 3 netter i desember 2023
Svar fra Director of Front Office den 11. mars 2024
So great to read!

8/10 – Bra

daniel

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mars 2024
Svar fra Director of Front Office den 11. mars 2024
Thanks for the rating!

4/10 – Dårlig

ZACH

Reiste med partner
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Room had dirty floor and dust all over. Couldn’t get elevator to work after trying several times another guest told us you had to scan key card. Front desk didn’t tell us. Room was not up to par clean, and bath tube leaked and dripped all night long keeping my wife and I both awake.
Bodde her 1 natt i februar 2024
Svar fra Director of Front Office den 26. feb. 2024
Sorry we failed to deliver you a seamless stay. We will work on this. Appreciate the feedback!

8/10 – Bra

Bob

Forretningsreisende, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice old hotel. Charming, however needs some updating. Queen sized beds instead of fulls would be much more comfortable. One of the bathrooms countertop in bead of replacement not just repair. Otherwise a great stay.
Bodde her 4 netter i februar 2024
Svar fra Director of Front Office den 26. feb. 2024
Thanks for the feedback!

10/10 – Utmerket

Brian

Likte: Renhold
Bodde her 2 netter i februar 2024
Svar fra Director of Front Office den 26. feb. 2024
Great to see the rating!

8/10 – Bra

Michael

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2024
Svar fra Director of Front Office den 26. feb. 2024
Thanks for sharing your feedback!

10/10 – Utmerket

Stephanie

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
My husband and I have stayed at the Omni quite a few times when we come into Pittsburgh because we have always had a wonderful experience. The hotel is beautiful and the staff has always been friendly. However, this particular stay we had a horrible experience with the bartender named Marissa. She was horribly rude and even her bar manager could not control her attitude that evening. But the next morning we spoke with Joe, who is the day manager, and he was so polite and completely apologetic for her absurd behavior and ensured us that he would be speaking with her. Unfortunately this incident took place on Saturday evening, and Marissa was working Sunday evening, so after the Penguins game we opted not to have drinks at Palm Court because we did not want to deal with her again. But we did not let that one horrible experience affect the rest of our stay. To the other staff at Palm Court, Nick and Bob, you both are amazing. To Laurie who bartends The Tap Room, you are so fun to be around and you always provide such awesome service. Thank you, Joe, for your willingness to rectify our horrible experience we had with Marissa. Because of your attentiveness to this issue, we have given you 5 stars in all categories and will be willing to continue to stay at the Omni William Penn.
Bodde her 4 netter i februar 2024
Svar fra Director of Front Office den 26. feb. 2024
We love everything about this! Thank you for sharing!

10/10 – Utmerket

Michael

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024
Svar fra Director of Front Office den 26. feb. 2024
This is nice to see the rating is so high!

10/10 – Utmerket

Anne

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Loved the historic beauty of the hotel; really nice lobby. Staff very friendly and the restaurants and bars in the hotel were great!
Bodde her 2 netter i februar 2024
Svar fra Director of Front Office den 26. feb. 2024
Very good to see about your experience!

10/10 – Utmerket

Christopher

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
everything was just beautiful. the restaurants were delicous! Went to see a hockey game with my son and really enjoyed our stay!
Bodde her 2 netter i februar 2024
Svar fra Director of Front Office den 26. feb. 2024
Love to hear your feedback!