Suite – deluxe, 2 queensize-senger (Premium) | Oppholdsområde | TV

Anmeldelser av Homewood Suites by Hilton Pittsburgh Downtown

3 out of 5
Homewood Suites by Hilton Pittsburgh Downtown
1410 Smallman Street, Pittsburgh, PA

Anmeldelser

9,0

Fantastisk

Rangering på 10 − Utmerket. 661 av totalt 1000 anmeldelser." "
Rangering på 8 − Bra. 207 av totalt 1000 anmeldelser." "
Rangering på 6 − Grei. 67 av totalt 1000 anmeldelser." "
Rangering på 4 − Dårlig. 37 av totalt 1000 anmeldelser." "
Rangering på 2 − Forferdelig. 28 av totalt 1000 anmeldelser." "

9,0/10

Renhold

9,2/10

Personale og service

8,8/10

Fasiliteter

9,2/10

Overnattingsstedets bygg og tilstand

9,0/10

Miljøvennlige løsninger

Anmeldelser

6/10 – Grei

Patricia

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I spent over 600 on a room for my daughter’s bday get away to Pittsburgh. The room was very nice however the view was of the parking lot roof. I feel that is unacceptable when you are paying that kind of money on a room.
Bodde her 1 natt i mai 2024

8/10 – Bra

Katrine og Anderson

Likte: Renhold og personale og service
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Moises

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Friendly staff.
Bodde her 7 netter i mai 2024
Svar fra GM den 23. mai 2024
Dear Moises, It is fantastic to hear that you enjoyed your stay! We thank you for your compliments. Each member of our team strives daily to provide positive guest experiences. Thank you for taking the time to share your review. Best, Adam Poirier, GM

10/10 – Utmerket

Shenea

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I always enjoy my stay at the Homewood Suites. It's my go to, just to get away. Affordable, clean, breakfast included and I love the kitchen in the rooms. If you don't want to order out you can bring your own food and prepare a meal.
Bodde her 1 natt i mai 2024
Svar fra GM den 20. mai 2024
Dear Shenea, Welcome back and thank you for sharing your review of another wonderful stay at the Homewood Suites. I am glad our hotel was a great backdrop for your visit to Pittsburgh, and accommodations continue to exceed your expectations. Thank you for your patronage, and we hope you look forward to your next stay with us as much as we do. Best, Adam Poirier, GM

10/10 – Utmerket

Erin

Forretningsreisende, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We loved this stay! Loved the room, the amenities, proximity to where we needed to be. We look forward to coming back if travel plans takes us to Pittsburg again!
Bodde her 2 netter i april 2024
Svar fra GM den 20. mai 2024
Dear Erin, We appreciate you taking the time to share your experience with us. We love hearing that your stay and our location was enjoyable. Our associates work to provide a pleasant visit to become your hotel of choice when in the area. We look forward to your return trip. Best, Adam Poirier, GM

10/10 – Utmerket

Andrew

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Marnie

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Enjoyed our stay!
Bodde her 1 natt i april 2024
Svar fra GM den 16. mai 2024
Dear Marnie, We are thrilled to have met your expectations and can't thank you enough for staying with us. The compliments of your review are always welcome, but the best compliment would be a return stay. We hope to see you again! Best, Adam Poirier, GM

10/10 – Utmerket

Ashley

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Check in was great! It was within walking distance of shops and restaurants.
Bodde her 2 netter i mai 2024
Svar fra GM den 15. mai 2024
Dear Ashley, Thank you for your kind comments. I am thrilled that you liked our easy check-in and convenient location. The best compliment is a return stay. We appreciate your loyalty and look forward to seeing you again soon. Best, Adam Poirier, GM

10/10 – Utmerket

Christopher

Reiste med partner, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very nice hotel. Within walking distance of PNC Park and in a very nice neighborhood. Look forward to returning to Pittsburgh, and will look to book at this hotel.
Bodde her 1 natt i mai 2024
Svar fra GM den 13. mai 2024
Dear Christopher, Thank you for taking the time to share your kind review. I’m glad you found our location convenient, accommodations pleasant, and staff friendly. We look forward to being your hotel of choice when in the area and appreciate your patronage. Best, Adam Poirier, GM

10/10 – Utmerket

Monte

Likte: Personale og service og overnattingsstedets bygg og tilstand
The hotel met are needs.
Bodde her 1 natt i mai 2024
Svar fra GM den 15. mai 2024
Dear Monte, Thanks for letting us know you enjoyed your visit. We appreciate your patronage! Best, Adam Poirier, GM

10/10 – Utmerket

Mark

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The floor to ceiling windows are amazing great view of city. Walkable to shopping on the strip.
Bodde her 3 netter i april 2024
Svar fra GM den 8. mai 2024
Dear Mark, Thank you for your kind comments. I am thrilled that you liked our floor-to-ceiling window views and convenient location. The best compliment is a return stay. We appreciate your loyalty and look forward to seeing you again soon. Best, Adam Poirier, GM

10/10 – Utmerket

Shawn og Burton

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
My room was impeccable. Everything was clean and comfortable. It all started woth great customer service by Shawnie at the front desk and carried through all of the staff for our 4 day trip.
Bodde her 3 netter i mai 2024
Svar fra GM den 8. mai 2024
Dear Shawn, It is fantastic to hear that you enjoyed your stay! We thank you for your compliments regarding our clean accommodations and, more importantly, our great staff. Each member of our team strives daily to provide positive guest experiences. Thank you for taking the time to share your review. Best, Adam Poirier, GM

10/10 – Utmerket

Jovana

Bodde her 1 natt i mai 2024

10/10 – Utmerket

James

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Rooms were spacious. Great staff.
Bodde her 2 netter i mai 2024
Svar fra GM den 7. mai 2024
Dear James, Thank you for staying with us and for your kind review. I'm so glad you enjoyed your stay. It is lovely that you found our rooms spacious and our staff exceptional. We hope to see you again soon! Best, Adam Poirier, GM

10/10 – Utmerket

Penny

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Everything was very clean & all the staff were very helpful & informative with events going on in the area. I would definitely book a stay there in the future again
Bodde her 2 netter i mai 2024
Svar fra GM den 6. mai 2024
Dear Penny, It is wonderful to hear you had a great stay at our hotel. We appreciate you taking the time to share this review and inform other travelers of the comfort you experienced with us. On behalf of the entire staff, thank you for choosing our hotel, and we look forward to seeing you again in the future. Best, Adam Poirier, GM

10/10 – Utmerket

Courtney

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great place to stay!
Bodde her 1 natt i april 2024
Svar fra GM den 6. mai 2024
Dear Courtney, It was our pleasure hosting you, and we look forward to a return visit. Thank you for choosing us. Best, Adam Poirier, GM

8/10 – Bra

Louisa og austin

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Hotel seemed new and clean. It worked well walking to PNC Park for the baseball game. However there is apparently very little sound proofing between floors. I am not normally bothered by typical hotel sounds. The first night we were kept awake by what sounded like someone stomping back and forth above us over an hour, well past midnight. We called the front desk twice and they did comp our parking which was nice. However I don’t think the people above us were doing anything excessive, just walking. They should be able to do that without it sounding like a herd of elephants to the floor below. Breakfast did not have many options either for the price. Lastly, the pool area was unbearably hot for sitting and watching the kids swim. Very strong chemical smell which actually made my daughter sick to her stomach. Need to be able to open a window or door, anything to fix the ventilation. Overall, Nothing was really wrong with it but it certainly wasn’t cheap…. We would probably try a different place next time.
Bodde her 2 netter i mai 2024
Svar fra GM den 6. mai 2024
Dear Louisa, I am sorry we didn't provide the level of comfort on this stay that you expected. Thank you for your honest feedback, and please know that we will review it with the staff as we are constantly working to provide service on a high level. We hope you will come back for an improved experience on a future trip. Best, Adam Poirier, GM

8/10 – Bra

Donna

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Good
Bodde her 3 netter i april 2024
Svar fra GM den 6. mai 2024
Dear Donna, I am glad you had a great overall experience and thank you for sharing your review. Please visit us again soon! Best, Adam Poirier, GM

2/10 – Forferdelig

Maria

Bodde her 1 natt i mars 2024
Svar fra GM den 25. mai 2024
Dear Maria, We aim to impress you, so I sincerely regret that you did not enjoy your stay. I value your feedback, and we hope to serve you better in the future. Thank you for staying with us. Sincerely, Adam Poirier, GM

8/10 – Bra

William

Reiste med partner
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was a nice experience and museum was great across the street.
Bodde her 3 netter i april 2024
Svar fra GM den 4. mai 2024
Dear William, We are thrilled to have met your expectations and can't thank you enough for staying with us. The compliments of your review are always welcome, but the best compliment would be a return stay. We hope to see you again! Best, Adam Poirier, GM

10/10 – Utmerket

John

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great room, clean and comfortable. Check in was easy and the staff was wonderfully nice and efficient. The lobby was welcoming and the area is outstanding. It was an exceptional deal fir the reasonable price. ill stay there again.
Bodde her 1 natt i mai 2024
Svar fra GM den 4. mai 2024
Dear John, Thank you for sharing this frame-worthy review. I feel our hotel team is one of the finest and your feedback helps validate that opinion. Your review and recommendation are very much appreciated, as is your intention to stay with us again. We look forward to serving you in the future. Best, Adam Poirier, GM

6/10 – Grei

Adam

Bodde her 1 natt i april 2024
Svar fra GM den 4. mai 2024
Dear Adam, Thank you for choosing us. Our goal is to exceed our guests’ expectations, so I regret that your visit was just okay. We appreciate the feedback and hope to host you again. Sincerely, Adam Poirier, GM

4/10 – Dårlig

??

The reception is welcoming, the breakfast is satisfactory. However, the room cleaning service and parking are terrible.
Svar fra GM den 2. mai 2024
Dear Guest, I apologize that the cleanliness of your room was not met with our excellence in service. I will be sure to discuss this review with our housekeeping staff and heighten our awareness of such issues. We value you as our Guest and hope to have you stay with us again. Thanks again for writing a review. Sincerely, Adam Poirier, GM

6/10 – Grei

Michael

Bodde her 2 netter i april 2024
Svar fra GM den 20. mai 2024
Dear Michael, Thank you for choosing us. Our goal is to exceed our guests’ expectations, so I regret that your visit was just okay. We appreciate the feedback and hope to host you again. Sincerely, Adam Poirier, GM

8/10 – Bra

ALAIN

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Très bien
Bodde her 4 netter i april 2024
Svar fra GM den 29. apr. 2024
Dear ALAIN, It was kind of you to take the time to review our hotel. I’m glad you enjoyed your visit. We appreciate your choosing us and hope to host you again. Best, Adam Poirier, GM

10/10 – Utmerket

Michael

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very nice hotel and staff.
Bodde her 1 natt i april 2024
Svar fra GM den 29. apr. 2024
Dear Michael, I am glad you had a great overall experience and thank you for sharing your review. Please visit us again soon! Best, Adam Poirier, GM

10/10 – Utmerket

Natasha

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great place to stay, fantastic location, really clean!
Bodde her 1 natt i april 2024
Svar fra GM den 29. apr. 2024
Dear Natasha, We are thrilled to have met your expectations and can't thank you enough for staying with us. The compliments of your review are always welcome, but the best compliment would be a return stay. We hope to see you again! Best, Adam Poirier, GM

10/10 – Utmerket

Bob

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff was accommodating, facilities were clean and well maintained.
Bodde her 2 netter i april 2024
Svar fra GM den 29. apr. 2024
Dear Bob, We strive to provide our guests with exceptional service that keeps them returning to our Hotel, so it is great to hear you enjoyed your stay. Thank you for your support! Best, Adam Poirier, GM

8/10 – Bra

Susan

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024

10/10 – Utmerket

Michael

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent location, very near train station and Strip district.
Bodde her 2 netter i april 2024
Svar fra GM den 22. apr. 2024
Dear Michael, Our team strives to provide a great experience. We thank you for writing a review, as your feedback is helpful in continuing to obtain this goal. We are thrilled to hear your stay was enjoyable and our location convenient. I appreciate you choosing our hotel while in the area, and we hope to see you again on a return visit. Best. Adam Poirier, GM

10/10 – Utmerket

Jarrod

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra GM den 19. apr. 2024
Dear Jarrod, Thanks for sharing this generous review of your experience with us. We really appreciate the support and hope to host you again. Best, Adam Poirier, GM

10/10 – Utmerket

Jennie

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff was amazing and we loved the hotel and our staycation in the strip. Pool room was too hot.
Bodde her 1 natt i mars 2024
Svar fra GM den 17. apr. 2024
Dear Jennie, We are happy to hear from you! Thank you so much for your kind words about the staff and your overall experience at the Homewood Suites. Our outstanding team is dedicated to providing genuine, warm hospitality to everyone who visits us. We appreciate your business and hope to host you for another fun staycation soon. Best, Adam Poirier, GM

8/10 – Bra

Walter

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Right in between downtown and strip district
Bodde her 2 netter i april 2024
Svar fra GM den 16. apr. 2024
Dear Walter, Our location is definitely one of the best attributes of our Homewood Suites, and I am glad it was a perfect fit for your stay. Thank you for your patronage and for taking the time to share your experience with this review. It was our pleasure to host you, and we hope to do so again. Best, Adam Poirier, GM

8/10 – Bra

Dean

Reiste med familie og små barn
Likte: Fasiliteter
Good location and room amenities. I hated that my room had three (red, white, blue) lights be lit or flashing that is very distracting when the room is otherwise dark and you are trying to get to sleep. The blue light was the reflection of the microwave clock via the mirror into the sleeping area, the red light was on the TV and the periodically flashing white light was from the smoke detector.
Bodde her 1 natt i april 2024
Svar fra GM den 14. apr. 2024
Dear Dean, Thank you for choosing us, but I’m sorry that we did not provide a more positive experience. We appreciate the feedback, including recommendations for improvement and hope to have the opportunity to leave you with a more favorable impression on a return visit. Sincerely, Adam Poirier, GM

10/10 – Utmerket

Ki'Aumbre

Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Bodde her 1 natt i mars 2024
Svar fra GM den 15. apr. 2024
Dear Ki'Aumbre, Thanks for letting us know you enjoyed your visit. We appreciate your patronage! Best, Adam Poirier, GM

8/10 – Bra

Gary

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very clean, staff were friendly and helpful, short walk to entertainment and food.
Bodde her 1 natt i april 2024
Svar fra GM den 13. apr. 2024
Dear Gary, We're happy to hear from you and glad you enjoyed your stay. I'm pleased you found our amenities clean, location convenient, and service exceptional. We appreciate you choosing our hotel while visiting. Thank you for your kind feedback, and we look forward to hosting you again. Best, Adam Poirier, GM

10/10 – Utmerket

Zuleika

Likte: Renhold og personale og service
Bodde her 1 natt i mars 2024
Svar fra GM den 13. apr. 2024
Dear Zuleika, It was our pleasure hosting you, and we look forward to a return visit. Thank you for choosing us. Best, Adam Poirier, GM

10/10 – Utmerket

tawana

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Customer service was excellent. Staff very helpful with recommendations on things to do in area.
Bodde her 3 netter i april 2024
Svar fra GM den 11. apr. 2024
Dear tawana, We love all compliments, but hearing that the staff was the main reason you loved your stay is music to our ears. Thank you so much for choosing Homewood Suites and letting us know how much you enjoyed your stay. We will be ready and waiting to host you again the next time your travels bring you to Pittsburgh. Best, Adam Poirier, GM

8/10 – Bra

Thanh-Tam

Bodde her 7 netter i april 2024
Svar fra GM den 2. mai 2024
Dear Thanh-Tam, We are thrilled you had a great stay! Thank you for the review, and please visit us again. Best, Adam Poirier, GM

2/10 – Forferdelig

Kelly

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra GM den 11. apr. 2024
Dear Kelly, Our goal is to provide comfort to all our guests, so I regret that you did not enjoy your visit. We appreciate your attention to reviewing our hotel and hope to better serve you upon your return to the area. Sincerely, Adam Poirier, GM

10/10 – Utmerket

James

Bodde her 1 natt i april 2024

10/10 – Utmerket

ALAIN

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Superbe accueil. Suite avec tout le confort. Cuisine très bien équipée avec un énorme réfrigérateur-congélateur. Parking à seulement 19 $, sûrement le moins cher à Pittsburgh. À seulement 5 minutes à pied du centre-ville de Pittsburgh. Grande terrasse extérieure pour les fumeurs. Franchement, rien à dire de négatif.
Bodde her 4 netter i april 2024
Svar fra GM den 9. apr. 2024
Dear ALAIN, We can't wait to welcome you back to our Homewood Suites in Pittsburgh! Your satisfaction is our top priority, and we look forward to providing you with another flawless experience. Thank you for choosing our hotel, and we can't wait to see you again soon! Sincerely, Adam Poirier, GM

10/10 – Utmerket

Matt

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024

10/10 – Utmerket

Maureen

Likte: Renhold og personale og service
Love that we’re able to get a 2bedroom suite for all 6 of us adults to be in together instead of getting 2or 3 rooms
Bodde her 1 natt i april 2024
Svar fra GM den 9. apr. 2024
Dear Maureen, It is fantastic to see that our accommodations were perfect for your group's needs! Thank you for your business and your positive review. Hosting you was our pleasure and we hope to welcome you back soon. Best, Adam Poirier, GM

8/10 – Bra

Don

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024

10/10 – Utmerket

RANJAY

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
GOOD rooms, but parking $26/night seems high
Bodde her 1 natt i april 2024
Svar fra GM den 8. apr. 2024
Dear RANJAY, It sounds like you enjoyed yourself during your time with us! In the Pittsburgh area, parking is at a premium. We are glad to offer our guests one option without worrying about city limitations or towing. We appreciate your feedback and consider it as we continually monitor our guest offerings. Best, Adam Poirier, GM

10/10 – Utmerket

Analise

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024

6/10 – Grei

SaraLynn

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Biggest complaint is that housekeeping as to be requested and they don’t tell you
Bodde her 3 netter i april 2024
Svar fra GM den 7. apr. 2024
Dear SaraLynn, Thank you for the kind review. We are glad our accommodations added to the enjoyment of your visit, but we apologize for not meeting every expectation. I have taken note and will ask the staff to remind guests about requests for housekeeping. We hope to welcome you again soon! Sincerely, Adam Poirier, GM

8/10 – Bra

Cheryl

Reiste med partner
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Spacious rooms with cooking option, beautiful lobby, breakfast, close to diwntow
Bodde her 1 natt i mars 2024
Svar fra GM den 17. apr. 2024
Dear Cheryl, It is fantastic to know that our well-designed rooms, gorgeous decor, and proximity to downtown all contributed to an enjoyable experience. We appreciate your kind words and your patronage. Hosting you was a pleasure, and we hope to do so again soon. Best, Adam Poirier, GM

10/10 – Utmerket

Gopinath og east windsor

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great family place to stay
Bodde her 1 natt i april 2024
Svar fra GM den 6. apr. 2024
Dear Gopinath, I appreciate you sharing your kind review with us and other travelers. I'm delighted that we were well-suited to your family vacation. We hope to host your family again soon. Best, Adam Poirier, GM