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Anmeldelser av Holiday Inn Express & Suites Pittsburgh SW - Southpointe, an IHG Hotel

2.5 out of 5
Holiday Inn Express & Suites Pittsburgh SW - Southpointe, an IHG Hotel
4000 Horizon Vue Dr, Canonsburg, PA

Anmeldelser

9,2

Fantastisk

Rangering på 10 − Utmerket. 749 av totalt 1003 anmeldelser." "
Rangering på 8 − Bra. 167 av totalt 1003 anmeldelser." "
Rangering på 6 − Grei. 41 av totalt 1003 anmeldelser." "
Rangering på 4 − Dårlig. 19 av totalt 1003 anmeldelser." "
Rangering på 2 − Forferdelig. 27 av totalt 1003 anmeldelser." "

9,4/10

Renhold

9,4/10

Personale og service

9,2/10

Fasiliteter

9,4/10

Overnattingsstedets bygg og tilstand

9,0/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Kjell Erik

Forretningsreisende
Likte: Overnattingsstedets bygg og tilstand
Bodde her 2 netter i mai 2022

10/10 – Utmerket

Franshesly

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024

8/10 – Bra

Mike

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mai 2024

10/10 – Utmerket

Sainaath

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It is an excellent place to stay if you don’t mind commuting 30 mins to downtown Pittsburgh. The staff were very friendly and accommodative of early check-in requests.
Bodde her 2 netter i mai 2024
Svar fra Derek den 21. mai 2024
Sainaath, thank you for your recent stay and review of our hotel. We appreciate your feedback and we're glad you enjoyed our staff! Please come back and stay with us again.Regards,

8/10 – Bra

Viola

Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
I asked the front desk what the air freshener was in the lobby. It smells wonderful. They told me it was a secret even when I told him I was serious I really would like to know they told me it was their secret. I asked them to find out what it was if they didn’t know so that they could let me know, and they laughed in my face.
Bodde her 1 natt i mai 2024
Svar fra Derek den 21. mai 2024
Viola, I apologize however we do not actually know the name of the scent, as our distributor (Scent Air) delivers this to us now in different packaging. We think it could possibly be labeled Mountain Zest. Regards,

10/10 – Utmerket

Carol

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Staff were friendly and helpful. Breakfast was enough options, well stocked and counters kept clean. Room was clean and pleasant decor. Wish there was an EV charger on the property, though.
Bodde her 2 netter i mai 2024
Svar fra Derek den 14. mai 2024
Carol, thank you for your recent stay and review of our hotel. We're pleased to hear that you enjoyed your stay and the amenities we offer. Please come back and see us again.Regards,

10/10 – Utmerket

Jean

Likte: Renhold og fasiliteter
The staff is exceptional.
Bodde her 1 natt i mai 2024
Svar fra Derek den 13. mai 2024
Jean, thank you for your positive feedback regarding our staff! We hope you will return the next time you are in the area.Regards,

10/10 – Utmerket

Marlene

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great breakfast! Pullout bed is small, doesn’t sleep 2 people
Bodde her 1 natt i mai 2024
Svar fra Derek den 6. mai 2024
Marlene, thank you for your recent stay and feedback. We hope you will return again in the future!Regards,

10/10 – Utmerket

Drew

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Derek den 29. apr. 2024
Drew, thank you for the 5-star review! We hope that you will come back again.Regards,

10/10 – Utmerket

Manuel Morales

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Friendly Staff
Bodde her 3 netter i april 2024
Svar fra Derek den 24. apr. 2024
Manuel, thank you for your recent stay and review of our property. We are pleased to hear that you enjoyed our friendly staff! Please come back and stay with us again.Regards,

6/10 – Grei

Nicole Lafrenière

Reiste med familie
When we arrived after a long drive at 2:45 we were prevented from entering the hotel by two employees who appeared to be housecleaning staff smoking on a bench at the entrance. They said we couldn't go in until 4:00 which was check in time. I have used Holiday Inn Express many times and we was always allowed in. If a room was ready, I was checked in and if one wasn't, I could leave my luggage and either relax in the lobby or come back at 4:00. I am an elderly woman. This was not an appropriate greeting.
Bodde her 1 natt i april 2024
Svar fra Derek den 8. apr. 2024
Nicole, I apologize for your recent experience with us. This was not an appropriate greeting, and I will pass this information on to our staff.Regards,

10/10 – Utmerket

Daniel og Tillsonburg

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Convenient, very clean, well maintained, much care to beautiful seasonal decor kudos.....our second visit......staff consistently efficient, warm, friendly, conversational very helpful with suggestions and information.
Bodde her 1 natt i mars 2024
Svar fra Derek den 1. apr. 2024
Daniel, thank you for your recent stay and positive feedback on our hotel! We hope that you will come back and stay with us again.Regards,

10/10 – Utmerket

jeremiah

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Rooms were amazingly clean. Kiddos love the pool.
Bodde her 1 natt i mars 2024
Svar fra Derek den 26. mars 2024
Jeremiah, thank you for your recent stay and we're glad to hear the kiddos loved our pool!Regards,

10/10 – Utmerket

luisa

Bodde her 1 natt i mars 2024
Svar fra Derek den 15. apr. 2024
Luisa, thank you for the 5-star review! We hope you will return again the next time you are in the area!Regards,

10/10 – Utmerket

Richard

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mars 2024
Svar fra Derek den 25. mars 2024
Richard, thank you for the 5-star review! We really appreciate you taking the time to review our hotel.Regards,

10/10 – Utmerket

Stephen

Reiste med partner
Excellent staff, good breakfast!
Bodde her 1 natt i mars 2024
Svar fra Derek den 25. mars 2024
Stephen, thank you for your recent stay. I'm glad to hear that you enjoyed your breakfast and our staff! Regards,

10/10 – Utmerket

Krystle

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very clean and friendly staff
Bodde her 1 natt i mars 2024
Svar fra Derek den 11. mars 2024
Krystle, thank you for your recent stay and 5-star review. We hope that you will return again the next time you are in the area. Regards,

10/10 – Utmerket

Ellen

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Property has several lovely seating areas on the main level for family and friends. It also has an outdoor fire pit with casual chairs. Room was exceptionally clean and personnel were friendly. Breakfast was standard fare but adequate. Location is far enough away from interstate (within view) that noise isn't an issue. Will definitely stay here again.
Bodde her 6 netter i mars 2024

10/10 – Utmerket

Jeffrey

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Helpful staff
Bodde her 1 natt i februar 2024
Svar fra Derek den 27. feb. 2024
Jeffrey, thank you for your recent stay, and I'm glad to hear that you enjoyed your stay and our staff!Regards,

10/10 – Utmerket

Kerri

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024
Svar fra Derek den 26. feb. 2024
Kerri, thank you for the great review!Regards,

10/10 – Utmerket

April Lynn

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Wonderful stay. Plan stay again in the future.
Bodde her 2 netter i februar 2024
Svar fra Derek den 22. feb. 2024
April Lynn, thank you for your recent stay and review of our hotel. We hope you will return again in the future!Regards,

8/10 – Bra

Paul

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location for my purposes.
Bodde her 5 netter i februar 2024
Svar fra Derek den 22. feb. 2024
Paul, thank you for your recent stay and review of our hotel! We hope that you will return again in the future.Regards,

10/10 – Utmerket

Danielle

Reiste med familie og små barn
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Stayed here with my two kids while visiting a friend in Pittsburgh. The rooms are nice, very clean, the staff is EXTREMLEY friendly and helpful (with the exception of one front desk person but thankfully we disnt have to ibteract with her too much) the breakfast is good and the lobby is beautiful. The pool is very small, smaller even than a normally "small" hotel pool and there is an indoor ice hockey rink only a few miles away. One of the nights we were there the hotel was PACKED with travel hockey families. There were about 40 kids in the pool acting like animals. I'd suggest you check to make sure there arent any hockey tournaments scheduled during your stay if youre looking to utilize the pool!
Bodde her 1 natt i februar 2024
Svar fra Derek den 21. feb. 2024
Danielle, thank you for your recent stay and review of our hotel! We appreciate your feedback and we're sorry that we were busy with youth groups during your stay. Regards,

10/10 – Utmerket

James og Felton

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Quiet and clean.
Bodde her 3 netter i februar 2024
Svar fra Derek den 20. feb. 2024
James, we'll take it, thanks!Regards,

10/10 – Utmerket

Pamela

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice breakfast. Efficient, hardworking, friendly staff. Rooms clean. Nice layout with separate sitting area.
Bodde her 2 netter i februar 2024
Svar fra Derek den 20. feb. 2024
Pamela, thank you for your recent stay and review of our hotel! We hope that you will return again in the future. Regards,

10/10 – Utmerket

Verifisert reisende

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2024
Svar fra Derek den 14. feb. 2024
We thank you for the great review!Regards,

8/10 – Bra

Juliet

Bodde her 1 natt i februar 2024
Svar fra Derek den 25. mars 2024
Juliet, thank you for your recent stay and review of our hotel. We hope that you will return again in the future.Regards,

10/10 – Utmerket

Luke

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Was in a nice safe area. Everybody was super friendly.
Bodde her 1 natt i februar 2024
Svar fra Derek den 9. feb. 2024
Luke, thank you for your positive feedback! We appreciate you taking the time to leave us a review.Regards,

10/10 – Utmerket

Joyce

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hostess at the front desk was very helpful and knowledgeable….one of the nicest people I have ever dealt with in checking in…we definitely will return here when in the area!
Bodde her 1 natt i februar 2024
Svar fra Derek den 9. feb. 2024
Joyce, thank you very much for your recent stay and kind words about our front desk associate! We're so happy to hear that you will return in the future.Regards,

10/10 – Utmerket

Paula

Reiste med partner, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Location was great. Hotel was clean and room was spacious.
Bodde her 1 natt i januar 2024
Svar fra Derek den 31. jan. 2024
Paula, thank you for your great review and we hope that you will return in the future!Regards,

8/10 – Bra

Robert

Bodde her 1 natt i januar 2024
Svar fra Derek den 31. jan. 2024
Robert, thank you for your recent stay and feedback. We hope you will return the next time you are in the area.Regards,

10/10 – Utmerket

Thomas

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Courtious staff, quality from the beginning of the property through the front doors to a spotless and pleasing room
Bodde her 1 natt i januar 2024
Svar fra Derek den 29. jan. 2024
Thomas, thank you for your recent stay and amazing review! We hope you will return again soon.Regards,

10/10 – Utmerket

Kenneth

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice quiet modern hotel in great area
Bodde her 4 netter i januar 2024
Svar fra Derek den 16. jan. 2024
Kenneth, thank you for your recent stay and taking the time to review our hotel! We hope that you will return the next time you are in the area.Regards,

10/10 – Utmerket

Stephen

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great service, comfy room
Bodde her 1 natt i januar 2024
Svar fra Derek den 15. jan. 2024
Stephen, thank you for the great review of our hotel! Please come back and stay with us again.Regards,

10/10 – Utmerket

Truong

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024
Svar fra Derek den 8. jan. 2024
Truong, thank you for the great review!Regards,

10/10 – Utmerket

Frederick

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024
Svar fra Derek den 8. jan. 2024
Frederick, thank you for the 10/10!Regards,

10/10 – Utmerket

Michael

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i januar 2024
Svar fra Derek den 8. jan. 2024
Michael, thank you for the amazing review!Regards,

10/10 – Utmerket

Margaret

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i januar 2024
Svar fra Derek den 8. jan. 2024
Margaret, we really appreciate the 10, come back and stay with us again!Regards,

10/10 – Utmerket

Tracy og Port Carling

Bodde her 1 natt i januar 2024
Svar fra Derek den 24. jan. 2024
Tracy, thank you for the excellent rating, we hope that you will come back and stay with us again!Regards,

8/10 – Bra

Asad

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Staff needs to have better professional training. Lady on the breakfast serving did not have enough supplies, she switched off everything even many families’s kids wanted to grab a bite, Considering the fact that it’s the new year eve, many people will wake up a bit late, facility could extend 30 mins for breakfast, First job of hotel is hospitality, everything comes later.
Bodde her 1 natt i desember 2023
Svar fra Derek den 29. jan. 2024
Asad, I'm very sorry to hear about your recent stay and that we failed to meet your expectations, especially with our breakfast service. We hope that you will give us another chance. Regards,

10/10 – Utmerket

Cindy og Hilliard

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful, clean hotel. Great breakfast with a friendly, helpful staff! Definitely will stay again!
Bodde her 1 natt i desember 2023
Svar fra Derek den 3. jan. 2024
Cindy, thank you for the kind words about our staff, breakfast and hotel! Thank you for staying with us, and we do hope to see you again in the future!Regards,Derek PintadoDirector of Sales

10/10 – Utmerket

Leo

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very good experience here.
Bodde her 2 netter i desember 2023
Svar fra Derek den 22. des. 2023
Leo, we thank you for taking the time to review our property, and glad that you enjoyed your stay! Please come back and see us again.Regards,Derek PintadoDirector of Sales

10/10 – Utmerket

Michael

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Beautiful hotel. My only negative comment is the pillows are terrible (like most hotels).
Bodde her 1 natt i desember 2023
Svar fra Derek den 20. des. 2023
Michael, thank you for the 10/10 review! We truly appreciate your business and hope that you will return again in the future.Regards,Derek PintadoDirector of Sales

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i desember 2023
Svar fra Derek den 18. des. 2023
We thank you for the 10/10 rating!

10/10 – Utmerket

Daniel

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
I forgot some toiletries and they Hooke me up for free. The Christmas decorations were awesome.
Bodde her 1 natt i desember 2023
Svar fra Derek den 13. des. 2023
Daniel, thank you for the excellent review! We're glad that we were able to help you with your missing toiletries, and that you enjoyed our Christmas decorations!Regards,Derek PintadoDirector of Sales

2/10 – Forferdelig

Stacy

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I would not recommend to ANYONE
Bodde her 1 natt i desember 2023
Svar fra Derek den 13. des. 2023
Stacy, we are very sorry to hear that you did not enjoy your visit with us. Please feel free to let us know how we could improve in the future.Regards,Derek PintadoDirector of Sales

10/10 – Utmerket

Daniel og Tillsonburg

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great
Bodde her 1 natt i desember 2023
Svar fra Derek den 6. des. 2023
Daniel, we appreciate your time in reviewing our hotel, and we thank you for giving us a 5/5! We hope that you will return to our property the next time you are in the area.Regards,Derek PintadoDirector of Sales

2/10 – Forferdelig

Danny

Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
They put me directly next to an elevator, so I got to get woken up by every single late night trip up and down from the lobby. They decorated their lobby with fall themed decorations, which would have been cute if not for the obscene amount of hay making it smell like a barn. The "non-dairy" coffee creamer they have in the rooms have sodium caseinate in it, which is derived from dairy products, so I'm not sure how they can legally get away with calling it a non dairy product. I am vegan, so if I had ingested it like I nearly had, it would have wrecked my stomach for a week. The room itself and the decor inside were some of the ugliest I've ever seen, and the tv worked so poorly I can't imagine it was even made in this decade.
Bodde her 2 netter i november 2023
Svar fra Derek den 29. jan. 2024
Danny, we apologize that we seemed to have missed the mark during your stay with us. Thank you for sharing your experience.Regards,

10/10 – Utmerket

Lisa

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The staff was kind and made you feel welcome. The hotel was decorated beautifully for Thanksgiving! The hotel was clean and actually provided daily housecleaning services! Finally! The first hotel that we have stayed at post Covid that offered housekeeping.
Bodde her 4 netter i november 2023

10/10 – Utmerket

Mike

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i november 2023