Resepsjon

Anmeldelser av Holiday Inn Express & Suites Pittsburgh North Shore, an IHG Hotel

2.5 out of 5

Anmeldelser

8,4

Veldig bra

Rangering på 10 − Utmerket. 512 av totalt 1000 anmeldelser." "
Rangering på 8 − Bra. 264 av totalt 1000 anmeldelser." "
Rangering på 6 − Grei. 118 av totalt 1000 anmeldelser." "
Rangering på 4 − Dårlig. 60 av totalt 1000 anmeldelser." "
Rangering på 2 − Forferdelig. 46 av totalt 1000 anmeldelser." "

8,8/10

Renhold

8,8/10

Personale og service

8,4/10

Fasiliteter

8,8/10

Overnattingsstedets bygg og tilstand

8,6/10

Miljøvennlige løsninger

Anmeldelser

6/10 – Grei

Shashvat

Forretningsreisende
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
The room was descent with a view of the downtown from my window. Overall service which I got was average.
Bodde her 1 natt i mai 2024
Svar fra Owner den 20. mai 2024
Thank you for taking the time to review us. We’re so glad that we were able to accommodate you during your stay. We hope to see you again soon.

6/10 – Grei

Nancy og Mansfield

Reiste med familie
Likte: Renhold og fasiliteter
Location, location, location! Steps from PNC Park.
Bodde her 1 natt i mai 2024
Svar fra Owner den 14. mai 2024
Thank you for taking the time to review us. We’re so glad that we were able to accommodate you during your stay. We hope to see you again soon.

10/10 – Utmerket

Laurence

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mai 2024
Svar fra Owner den 16. mai 2024
Laurence, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

4/10 – Dårlig

Lisa

Reiste med en gruppe
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Room was not vacuumed prior to our arrival. There was toothpaste on the bathroom floor. The shower had mold in it. The shower doors had molding that was coming off and were missing bottom tracks.
Bodde her 1 natt i mai 2024
Svar fra Owner den 10. mai 2024
Thank you for sharing feedback on your guestroom during your recent stay, Lisa. Guest room cleanliness is a major priority for us, so we will review your feedback with our team to ensure we fix problems like this going forward. Thank you again for sharing your feedback. Please feel free to reach out to the hotel directly if you would like to discuss your experience further. We hope to have the opportunity to welcome you back once again.

10/10 – Utmerket

Bill

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Just finished a family 8 day road trip and this hotel was by far the best!!
Bodde her 1 natt i mai 2024
Svar fra Owner den 10. mai 2024
Bill, thank you so much for your kind words. We really appreciate you taking the time to share your experience with us! We hope to see you again soon.

6/10 – Grei

Kevin

Likte: Personale og service
Likte ikke: Renhold
We found a half moldy rotten banana in the ice bucket. They only gave us one bath towel. Wifi was not working the entire time. The blinds are really thin so you cannot darken the room in the morning. The people at the front desk who had to deal with these problems were actually very nice and tried hard. There are a couple fun restaurants within walking distance. PNC Field is close by.
Bodde her 1 natt i mai 2024
Svar fra Owner den 8. mai 2024
Kevin, thank you for taking the time to leave us review! We appreciate both the positive feedback about our front desk team as well as the constructive feedback, and we will be sure to use this to improve our service in the future! We hope for the opportunity to host you again soon!

6/10 – Grei

Mary

Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
The room was great. Breakfast was good. Front desk staff was not accomodating or friendly in any way.
Bodde her 2 netter i april 2024
Svar fra Owner den 8. mai 2024
Mary, thank you for taking the time to leave us review. We appreciate the constructive feedback about our team, and we will be sure to use this to improve our service in the future. We hope for the opportunity to host you again soon.

8/10 – Bra

Jorja

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra Owner den 7. mai 2024
Jorja, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

10/10 – Utmerket

Amanda

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff was friendly, but check in took some time. The overall experience was great. Close walk to the ballpark and restaurants.
Bodde her 1 natt i april 2024
Svar fra Owner den 14. mai 2024
Amanda, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

8/10 – Bra

Nelson

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra Owner den 6. mai 2024
Nelson, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

10/10 – Utmerket

Mark

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything was great.
Bodde her 2 netter i april 2024
Svar fra Owner den 2. mai 2024
Mark, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 – Utmerket

Rebecca

Likte: Fasiliteter
Perfect
Bodde her 1 natt i april 2024
Svar fra Owner den 26. apr. 2024
Rebecca, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 – Utmerket

Lee-jan

Likte: Renhold og overnattingsstedets bygg og tilstand
*
Bodde her 2 netter i april 2024
Svar fra Owner den 2. mai 2024
Lee-Jan, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

8/10 – Bra

Wendy

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Owner den 23. apr. 2024
Wendy, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

8/10 – Bra

Matthew

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Could hear the highway right outside my room
Bodde her 1 natt i april 2024
Svar fra Owner den 22. apr. 2024
Matthew, thank you very much for your feedback! We hope to serve you again in the future.

10/10 – Utmerket

Rosa

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Owner den 22. apr. 2024
Rosa, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

8/10 – Bra

Vincent Edward

Bodde her 1 natt i april 2024
Svar fra Owner den 9. mai 2024
Vincent, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

10/10 – Utmerket

Samantha

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We were in town for the baseball game and the location could not have been better!!! Walking distance to everywhere we wanted to be!! The majority of the staff encountered was very friendly with the exception of the gentleman working the reception desk when we first arrived. The manager walked over and helped me and she was great. Overall perfect location and we will keep it high on our list for future visits!
Bodde her 2 netter i april 2024
Svar fra Owner den 17. apr. 2024
Samantha, thank you for sharing your experience. We appreciate your feedback and are delighted to hear you had a great stay. We take great pride in not only meeting, but also exceeding the expectations of every guest. We hope you will come back and visit us again soon!

10/10 – Utmerket

Jessica

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
It was nice
Bodde her 2 netter i april 2024
Svar fra Owner den 17. apr. 2024
Thank you very much for your positive feedback! We hope to serve you again in the future.

10/10 – Utmerket

Sandip

Bodde her 3 netter i april 2024
Svar fra Owner den 6. mai 2024
Sandip, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

8/10 – Bra

thomas

Bodde her 1 natt i april 2024
Svar fra Owner den 6. mai 2024
Thomas, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

10/10 – Utmerket

David og Minneapolis

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The affordable suites were particularly appreciated. Location is excellent for entire city and walking to PNC park is wonderful.
Bodde her 3 netter i april 2024
Svar fra Owner den 15. apr. 2024
Thank you very much for your positive feedback! We hope to serve you again in the future.

10/10 – Utmerket

Darren

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Perfect downtown location!
Bodde her 1 natt i april 2024
Svar fra Owner den 11. apr. 2024
Thank you very much for your positive feedback! We hope to serve you again in the future.

8/10 – Bra

Larry

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Solid
Bodde her 1 natt i april 2024
Svar fra Owner den 11. apr. 2024
Larry, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

10/10 – Utmerket

carlos

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024
Svar fra Owner den 12. apr. 2024
Carlos, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 – Utmerket

Ewen

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Owner den 10. apr. 2024
Ewen, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 – Utmerket

Jim

Bodde her 1 natt i april 2024
Svar fra Owner den 2. mai 2024
Jim, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 – Utmerket

Jennifer

Reiste med familie
Location, breakfast, and staff were excellent.
Bodde her 2 netter i april 2024
Svar fra Owner den 8. apr. 2024
Jennifer, thank you so much for your kind words. We really appreciate you taking the time to share your experience with us! We hope to see you again soon.

10/10 – Utmerket

Roberto

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Ver nice staff. Very easy to walk to all attractions in Pittsburgh.
Bodde her 2 netter i mars 2024
Svar fra Owner den 8. apr. 2024
Roberto, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

10/10 – Utmerket

Vickie

Reiste med familie
Personal was wonderful
Bodde her 1 natt i april 2024
Svar fra Owner den 8. apr. 2024
Vickie, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 – Utmerket

Roberta

Reiste med familie
Likte: Renhold og personale og service
Great spot in Pittsburgh - very walkable. Staff nice. Exercise room needs some work (not all machines operable) Pool is small but it was perfect for my needs.
Bodde her 3 netter i mars 2024
Svar fra Owner den 3. apr. 2024
Roberta, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

10/10 – Utmerket

Sean

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great hotel for the price. Location could be better. It’s right off the highway and close to the ballpark. But kind of on its own being so close to the highway
Bodde her 1 natt i mars 2024
Svar fra Owner den 1. apr. 2024
Sean, thank you very much for your positive feedback! We hope to serve you again in the future.

8/10 – Bra

David

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i mars 2024
Svar fra Owner den 29. mars 2024
David, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

10/10 – Utmerket

Kevin

Forretningsreisende, Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice place to stay right next to the ball park
Bodde her 1 natt i mars 2024
Svar fra Owner den 26. mars 2024
Thank you very much for your positive feedback! We hope to serve you again in the future.

6/10 – Grei

Brad

Reiste med en gruppe
Likte: Renhold
Likte ikke: Personale og service
I was unknowingly charged 100.00 extra stating it was a hold when actually it came right out of my account as well as they took the room rate on top of it which i wanted to use cash but was rudely informed” its not thier problem take it up with my bank heres your reciept have a nice day sir” while the gentleman waiting on me for checkout was playing games on his phone and not even looking at me ahe spoke ignorantly. Also the indoor pool was not useable which was unknown and a big let down the room was clean soap dispenser in shower was empty luckily brought my own toiletries still awaiting my 100.00 to be refunded to my account as well .
Bodde her 1 natt i mars 2024
Svar fra Owner den 26. mars 2024
Thank you for taking the time to share your feedback about your recent stay, Brad. We are very sorry to hear that our property did not meet your expectations. We work very hard to maintain our hotel and ensure we provide a warm, welcoming, and comfortable experience for all guests. Please don’t hesitate to reach out to the hotel directly if you would like to discuss this issue further with a member of our management team. Thank you for your feedback.

10/10 – Utmerket

Amanda

Bodde her 2 netter i mars 2024
Svar fra Owner den 15. apr. 2024
Amanda, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

6/10 – Grei

Shawn og Louisville

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 4 netter i mars 2024
Svar fra Owner den 26. mars 2024
Thank you for taking the time to review us. We’re so glad that we were able to accommodate you during your stay. We hope to see you again soon.

10/10 – Utmerket

Zach

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very good all around
Bodde her 2 netter i mars 2024
Svar fra Owner den 25. mars 2024
Zach, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

4/10 – Dårlig

Cale

Likte ikke: Renhold og personale og service
Bodde her 2 netter i mars 2024
Svar fra Owner den 25. mars 2024
Thank you for taking the time to review us, Cale. It is never our intention to disappoint a guest. Please feel free to reach out to the hotel directly if you would like to discuss your stay with us further. We hope to welcome you back in the future for a more positive experience.

10/10 – Utmerket

Ashley

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Owner den 25. mars 2024
Ashley, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 – Utmerket

Calista

Reiste med partner
Likte: Fasiliteter og overnattingsstedets bygg og tilstand
Staff were very helpful and the property was very cleanly.
Bodde her 2 netter i mars 2024
Svar fra Owner den 22. mars 2024
Calista, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

8/10 – Bra

Ralph

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
On the good side: it was well designed, contemporary, and convenient to the places we were visiting. On the downside: the bathroom was not ventilated with and exhaust, the shower floor was dangerously slippery, and the hair dryer did not work.
Bodde her 2 netter i mars 2024
Svar fra Owner den 22. mars 2024
Ralph, thank you for taking the time to leave us such a great review! Our team is glad we were able to help you enjoy your stay and will use your feedback to improve even better for the future! We hope to host you again next time you are in the area!

2/10 – Forferdelig

Tianren

Reiste med familie
Likte ikke: Personale og service
rude room services and unfriendly dront desk staff in the morning
Bodde her 1 natt i mars 2024
Svar fra Owner den 22. mars 2024
Thank you for taking the time to review us, Tianren. It is never our intention to disappoint a guest. We will review this feedback during our next team meeting to ensure it does not happen again. Please don’t hesitate to reach out to the hotel directly if you would like to discuss this issue further. We hope to welcome you back in the future for a more positive experience.

8/10 – Bra

Elise

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The breakfast was a little underwhelming but overall a good experience
Bodde her 2 netter i mars 2024
Svar fra Owner den 18. mars 2024
Elise, thank you for taking the time to leave us such a great review! Our team is glad we were able to help you enjoy your stay and will use your feedback to improve even better for the future! We hope to host you again next time you are in the area!

10/10 – Utmerket

Cathy

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Within walking distance to activities and restaurants
Bodde her 1 natt i mars 2024
Svar fra Owner den 18. mars 2024
Thank you very much for your positive feedback! We hope to serve you again in the future.

8/10 – Bra

Jessica

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Owner den 19. mars 2024
Jessica, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

6/10 – Grei

Josh

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The AC barely worked. It was hot in the room all night
Bodde her 1 natt i mars 2024
Svar fra Owner den 18. mars 2024
Thank you very much for your feedback! We hope to serve you again in the future.

8/10 – Bra

Albert

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good place for family
Bodde her 1 natt i mars 2024
Svar fra Owner den 18. mars 2024
Albert, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

10/10 – Utmerket

LAUREN

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Owner den 18. mars 2024
Lauren, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

8/10 – Bra

Justin

Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Clean hotel that is complete with all the amenities one could want. For this booking, was looking forward to booking two rooms connected together, or adjacent at the very least. Instead, the rooms were on separate floors, which was disappointing.
Bodde her 1 natt i mars 2024
Svar fra Owner den 15. mars 2024
Justin, thank you for taking the time to leave us such a great review! Our team is glad we were able to help you enjoy your stay and will use your feedback to improve even better for the future! We hope to host you again next time you are in the area!