Restaurant
Sjekk tilgjengelighet

Anmeldelser av Hilton Garden Inn Pittsburgh Downtown

3 out of 5
Hilton Garden Inn Pittsburgh Downtown
250 Forbes Avenue, Pittsburgh, PA

Anmeldelser

9,0

Fantastisk

Rangering på 10 − Utmerket. 642 av totalt 1000 anmeldelser." "
Rangering på 8 − Bra. 231 av totalt 1000 anmeldelser." "
Rangering på 6 − Grei. 76 av totalt 1000 anmeldelser." "
Rangering på 4 − Dårlig. 24 av totalt 1000 anmeldelser." "
Rangering på 2 − Forferdelig. 27 av totalt 1000 anmeldelser." "

9,4/10

Renhold

9,0/10

Personale og service

8,6/10

Fasiliteter

9,2/10

Overnattingsstedets bygg og tilstand

8,8/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Jacques og Mount Vernon

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This property is amazing. The area is comfortable and perfect for a nice getaway.
Bodde her 3 netter i mai 2024

8/10 – Bra

Elesia

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was close to where I needed to go is safe because no one can come up to the elevator unless they have a key however, you can hear people in the corridor and when they open and close the door it’s also clean and comfortable
Bodde her 2 netter i mai 2024
Svar fra Jason - General Manager den 26. mai 2024
Thank you for staying with us recently and thank you for the review. We hope to see you again soon.

10/10 – Utmerket

Jeffrey

Likte: Renhold
Bodde her 1 natt i mai 2024
Svar fra Jason - General Manager den 26. mai 2024
Thank you for staying with us recently and thank you for the review. We hope to see you again soon.

10/10 – Utmerket

Jeffrey

Likte: Fasiliteter
Clean place, easy parking
Bodde her 1 natt i mai 2024
Svar fra Jason - General Manager den 25. mai 2024
Thank you for staying with us and thank you for your review. We hope to see you again soon.

10/10 – Utmerket

Ellen

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
2nd stay in 4 months. Both stays were excellent. We will be back.
Bodde her 1 natt i mai 2024
Svar fra Kim den 23. mai 2024
Thank you for your feedback. We're happy that you enjoyed your stay. We look forward to having you stay with us again soon.

8/10 – Bra

Michael

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hotel was secure and is in a great location to be able to walk to all main attractions of downtown.
Bodde her 1 natt i mai 2024
Svar fra Jason - General Manager den 20. mai 2024
Thank you for staying with us recently and thank you for taking the time to fill out a review. We hope to see you again soon.

10/10 – Utmerket

Jessica

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice
Bodde her 1 natt i mai 2024
Svar fra Jason - General Manager den 20. mai 2024
Thank you for staying with us recently and thank you for your review. We hope to see you again soon.

10/10 – Utmerket

William

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mai 2024
Svar fra Jason - General Manager den 19. mai 2024
Thank you for staying with us and thank you for your review. We appreciate your business and hope to see you again.

10/10 – Utmerket

James

Bodde her 1 natt i mars 2024
Svar fra Jason - General Manager den 14. mai 2024
Thank you for staying with us recently and thank you for your review. We hope to see you again soon.

10/10 – Utmerket

Lindsay

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024
Svar fra Hilton Garden Inn PGH/Downtown Team den 13. mai 2024
Hi Lindsay! Thank you for taking the time to share your positive experience. We look forward to hosting you again.

6/10 – Grei

Carol

Likte: Renhold og personale og service
I didn’t like the fact that room service dinner was delivered in styrofoam containers with plastic utensils. I came to a hotel to get dinner on real plates with real utensils. The main course was cold. I asked for ice and the staff brought a glass of water in a paper cup. Once reheated the food was good eating from takeout container with plastic utensils changes the taste and experience. Also the rooms are too plain. And no hard copy ensue. Not everyone wants to look at things on a phone.
Bodde her 1 natt i mai 2024
Svar fra Kim den 12. mai 2024
Thank you for your feedback.

10/10 – Utmerket

Alex

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra Jason - General Manager den 13. mai 2024
Thank you for staying with us recently and thank you for the review. We hope to see you again soon.

10/10 – Utmerket

Haiqi

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra Kim den 12. mai 2024
Thank you for your feedback. We hope to see you again soon.

10/10 – Utmerket

Jaclyn

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice hotel
Bodde her 1 natt i mars 2024
Svar fra Kim den 8. mai 2024
Thank you for your feedback and we are happy you enjoyed your stay with us. We look forward to seeing you again soon.

10/10 – Utmerket

Loyd

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mai 2024
Svar fra Jason - General Manager den 9. mai 2024
Thank you for staying with us recently and thank you for taking the time to leave us a review. We hope to see you again soon.

10/10 – Utmerket

Lea Joan

Forretningsreisende, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Will be booking there again for sure
Bodde her 1 natt i mai 2024
Svar fra Hilton Garden Inn PGH/Downtown Team den 6. mai 2024
Hey Lea Joan!Your feedback made our day! We're happy to have exceeded your expectations. Looking forward to welcoming you back.

10/10 – Utmerket

Michael

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good clean
Bodde her 2 netter i april 2024

10/10 – Utmerket

Matthew

Bodde her 1 natt i mai 2024
Svar fra Kim den 6. mai 2024
Thank you for your feedback. We hope to see you again soon.

10/10 – Utmerket

Shawna

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great customer service. Wonderful clean rooms
Bodde her 3 netter i april 2024
Svar fra Jason - General Manager den 30. apr. 2024
Thank you for staying with us recently. And thank you for your review. We hope to see you again soon.

8/10 – Bra

Marc og pelham

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Staff was very nice. My only complaint is the complimentary coffee service in the lobby left tea drinkers like myself with no option.
Bodde her 1 natt i april 2024
Svar fra Hilton Garden Inn PGH/Downtown Team den 29. apr. 2024
Hey Marc! We appreciate your kind words about our staff! Thank you for bringing the coffee service oversight to our attention. We'll certainly take it into consideration and work on providing more options, including tea, for our valued guests in the future. We hope to have the pleasure of welcoming you back for an even better experience.

6/10 – Grei

Deb

Likte: Renhold
Likte ikke: Personale og service
Staff on the front desk were surly, unhelpful and answered the most ordinary questions with disdain. There was not even an EFFORT to be cordial. I asked for help getting an Uber. They didn't know, which is FINE, but never offered to get me someone for assistance. I was in a strange city where I knew NO ONE ...a little sensitivity would have gone a long way. I suggest that the staff on duty from April 24-26 get some training. Facility was fine. Really liked that the parking garage was literally attached to the hotel. Also, I was told, on the phone 2 weeks prior to my stay, that I would be safe to walk home at midnight after the show at the Benedum Center.That is MOST CERTAINLY not the case. Please tell your desk people not to say that.
Bodde her 2 netter i april 2024
Svar fra Kim den 27. apr. 2024
Thank you for your feedback. We will certainly address your concerns.

10/10 – Utmerket

Yasuyuki

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024
Svar fra Hilton Garden Inn PGH/Downtown Team den 29. apr. 2024
Thank you! Looking forward to welcoming you back soon.

2/10 – Forferdelig

Alan

I was charged an extra $170 to my account without notice.
Bodde her 1 natt i april 2024
Svar fra Jason - General Manager den 27. apr. 2024
Thank you for staying with us. We apologize for the inconvenience.

2/10 – Forferdelig

World of the Wacky

Forretningsreisende, Reiste med familie
Likte ikke: Renhold, personale og service og fasiliteter
No room service. Room was not cleaned during my stay. Called for towels and did not receive until the next day. Housekeeping banged on the door at 11am for checkout meanwhile they did not clean the room the day before
Bodde her 2 netter i april 2024
Svar fra Kim den 27. apr. 2024
Thank you for your feedback and we will look into your concerns.

10/10 – Utmerket

David

Bodde her 2 netter i april 2024
Svar fra Jim den 15. mai 2024
Thank you for your review and patronage. We hope to see you again soon.

10/10 – Utmerket

Robert og PERKASIE

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Easy Parking
Bodde her 2 netter i april 2024
Svar fra Jason - General Manager den 23. apr. 2024
Thank you for staying with us and thank you for your review. We hope to see you again soon.

6/10 – Grei

Todd

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The property was in a great location and was clean. I went there with my son for his 16th birthday to watch some baseball. Everything was great untill about 1230 am there was a huge fight going on somewhere and it lasted about a hour. Tried calling the front desk but not sure if my room phone was working. Woke us both up and just heard swearing and yelling. Kinda ruined everything that was good about the hotel because nobody did anything about it.
Svar fra Kim den 23. apr. 2024
Thank you for your feedback. We will certainly address this with the team and hope you will stay with us again.

10/10 – Utmerket

Alyson

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice place for us to stay for tournament
Bodde her 2 netter i april 2024
Svar fra Jason - General Manager den 22. apr. 2024
Thank you for staying with us and thank you for your review. We hope to see you again soon.

10/10 – Utmerket

Sherri

Bodde her 1 natt i april 2024
Svar fra Kim den 12. mai 2024
Thank you for your feedback.. We hope to see you again soon.

8/10 – Bra

Jennifer

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Food and room were great. Drinks were good. Front desk staff IS NOT KNOWLEDGEABLE about the area at all - or, they are lazy.
Bodde her 2 netter i april 2024
Svar fra Jason - General Manager den 22. apr. 2024
Thank you for staying with us and thank you for your review. I apologize about the front desk staff. Many of them are very new to the area and are still learning.

8/10 – Bra

Christine

Likte: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Jason - General Manager den 22. apr. 2024
Thank you for staying with us and thank you for your review. We hope to see you again soon.

10/10 – Utmerket

Donte

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Close location to everything.
Bodde her 1 natt i april 2024
Svar fra Kim den 21. apr. 2024
Thank you for your feedback. We are happy that you enjoyed your stay with us and we hope to see you again soon.

10/10 – Utmerket

Andre

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
All was very good
Bodde her 2 netter i april 2024
Svar fra Kim den 15. apr. 2024
We are glad you enjoyed your stay and hope to see you again soon.

8/10 – Bra

Lara

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Fasiliteter
Nice and quiet for being fully occupied.
Bodde her 2 netter i april 2024
Svar fra Jason - General Manager den 14. apr. 2024
Thank you for staying with us and thank you for the review. We hope to see you again soon.

10/10 – Utmerket

Jennifer

Bodde her 2 netter i april 2024
Svar fra Kim den 6. mai 2024
Thank you for your feedback. We hope to see you again soon.

8/10 – Bra

Ireti

Hotel was neat and have a pleasant atmosphere.
Bodde her 1 natt i april 2024
Svar fra Jason - General Manager den 12. apr. 2024
Thank you for staying with us and thank you for taking the time to fill out a review. We hope to see you again soon.

10/10 – Utmerket

Alexandre

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024
Svar fra Kim den 10. apr. 2024
We're happy you enjoyed your stay with us and we hope to have you stay with us again soon.

8/10 – Bra

Mariana

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The only issue we had was the lady who checked us in wasn’t very friendly! She was cold and stern with one word answers. Not what someone in a hospitality position should be. Other than that the hotel was great!
Bodde her 1 natt i april 2024
Svar fra Kim den 8. apr. 2024
Thank you for your feedback. We're very happy you liked our hotel and we will definitely use your feedback as a training opportunity. We hope to have you stay with us again soon.

6/10 – Grei

Annie

Reiste med familie
Likte: Fasiliteter
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
The representative spoke to quickly when checking in, didn’t offer complimentary water, asked another representative later she gave it but was aggressive saying where to stand to ask for it and hand it to us.There’s no business center as all computers are not working. When asked was there an alternative, was told they have been not working in a long time and to use our own laptop, which we didn’t have. Not an inviting presence at the counter at all 3 different times interacting with Hilton staff at various times during the stay.
Bodde her 2 netter i april 2024
Svar fra Kim den 8. apr. 2024
Thank you for your feedback. We will certainly look into your concerns. We hope to have you stay with us again.

10/10 – Utmerket

Basil

Bodde her 1 natt i april 2024
Svar fra Jason - General Manager den 27. apr. 2024
Thank you for staying with us and thank you for taking the time to leave a review.

8/10 – Bra

Doug

Bodde her 1 natt i april 2024
Svar fra Jason - General Manager den 27. apr. 2024
Thank you for staying with us and thank you for taking time to review the hotel.

10/10 – Utmerket

Mary Beth

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent hotel in downtown.
Bodde her 1 natt i april 2024
Svar fra Jim - Director of Operations den 6. apr. 2024
Thank you for your patronage, we hope to see you again soon!

6/10 – Grei

Joseph

Forretningsreisende
Long line to check in room sub par
Bodde her 1 natt i april 2024
Svar fra Kim den 3. apr. 2024
Thank you for your feedback. We hope you will stay with us again soon.

10/10 – Utmerket

Jodi

Bodde her 1 natt i mars 2024
Svar fra Kim den 23. apr. 2024
Thank you for your feedback. We are happy you enjoyed your stay with us and hope to see you again soon.

10/10 – Utmerket

Christina

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Kim den 3. apr. 2024
We're happy you enjoyed your stay with us and we hope to have you back again soon.

10/10 – Utmerket

Lisa

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Everything was perfect!
Bodde her 1 natt i mars 2024
Svar fra Kim den 31. mars 2024
Thank you for your feedback. We hope to see you again soon.

8/10 – Bra

Eric

Bodde her 1 natt i mars 2024
Svar fra Kim den 19. apr. 2024
Thank you for your feedback. We look forward to seeing you again soon.

4/10 – Dårlig

Tara

Likte: Renhold
Likte ikke: Personale og service
Bodde her 1 natt i mars 2024
Svar fra Kim den 30. mars 2024
Thank you for your feedback.

10/10 – Utmerket

Mark

Reiste med partner, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Perfect location for exploring Duquense, downtown Pittsburgh, and going to the hockey arena. Great location and affordable.
Bodde her 3 netter i mars 2024
Svar fra Kim den 27. mars 2024
We are happy that you enjoyed your stay with us. We look forward to having you stay with us again soon.

10/10 – Utmerket

Kirsten

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This was a fantastic place to stay. Close enough to walk to some places. Clean and convenient. Parking on site. I would definitely stay again!!!!!
Bodde her 3 netter i mars 2024
Svar fra Jason - General Manager den 26. mars 2024
Thank you for staying with us and thank you for taking the time to leave us a review. We hope to see you again soon.