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Anmeldelser av EVEN Hotel Pittsburgh Downtown, an IHG Hotel

4 out of 5
EVEN Hotel Pittsburgh Downtown, an IHG Hotel
425 Forbes Avenue, Pittsburgh, PA

Anmeldelser

8,4

Veldig bra

Rangering på 10 − Utmerket. 559 av totalt 1010 anmeldelser." "
Rangering på 8 − Bra. 240 av totalt 1010 anmeldelser." "
Rangering på 6 − Grei. 94 av totalt 1010 anmeldelser." "
Rangering på 4 − Dårlig. 55 av totalt 1010 anmeldelser." "
Rangering på 2 − Forferdelig. 62 av totalt 1010 anmeldelser." "

8,8/10

Renhold

8,6/10

Personale og service

8,2/10

Fasiliteter

8,6/10

Overnattingsstedets bygg og tilstand

8,8/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Dina

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very convenient location downtown. A little beat up but pretty clean. Staff was very courteous. Cute little bar area too.
Bodde her 2 netter i mai 2024

4/10 – Dårlig

Jason

Forretningsreisende, Reiste med familie
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Zero parking or valet service for the motel. You have to park in an old parking deck across the street Cold showers The room was up to date but not clean. A lot of stains on sheets and floors were not clean A lot of Hidden costs on the initial check in. 8 hours after checking out I still haven’t received a settlement statement. Front desk said the settlement would be emailed shortly. Way way over priced motel for there amities. A cup of coffee is $4.00 per cup also. Id look elsewhere if ever in Pittsburgh again.
Bodde her 3 netter i mai 2024

8/10 – Bra

Deborah

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
safe not working
Bodde her 1 natt i mai 2024
Svar fra A. W. den 25. mai 2024
Thank you for the feedback. If you did not already report it to us while you were inhouse, please feel free to contact us with your room number so we can correct it for the next guest. We hope to see you back soon.

10/10 – Utmerket

Jody

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mai 2024
Svar fra A.W. den 24. mai 2024
Dear Jody, I am so pleased you had a great stay! Thank you for your feedback, We hope to see you soon.

8/10 – Bra

Anthony og Wauseon

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very nice rooms and communal lobby space. No parking on site and wasn’t clearly labeled where to go to park. It’s less than a block away though once I called the reception desk to ask about it. No valet. Otherwise I had a nice stay in a quiet clean room in an excellent location.
Bodde her 1 natt i mai 2024
Svar fra A. W. den 22. mai 2024
Dear Anthony, thank you for your feedback. I am sorry the self-parking option was confusing. We will definitely add better signage to address this concern. I am so pleased your enjoyed your stay.

2/10 – Forferdelig

Richard

Bodde her 1 natt i mai 2024
Svar fra A. W. den 16. mai 2024
Dear Richard, we are so sorry your stay was such a disappointment. We strive to provide all of our guests an excellent experience and we appreciate your feedback so we may improve upon our deficiencies. If you wish to share some details with us, please call the hotel directly. Thank you

10/10 – Utmerket

Mark D

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Room was great thanks
Bodde her 1 natt i mai 2024
Svar fra A.W. den 15. mai 2024
Dear Mark, Thank you for sharing your great experience with us. We look forward to your return visit.

10/10 – Utmerket

Shaun

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
My flight to Pittsburgh, PA was delayed leading to a cascade of problems. The staff at the EVEN were super helpful and made accommodations to help me out. They were the best! The hotel room was also very nice!
Bodde her 1 natt i april 2024
Svar fra A. W. den 6. mai 2024
Shaun, we are so pleased we were able to make your challenging day a little easier. Thank you for sharing your feedback with us. We hope to see you again soon!

6/10 – Grei

Lauren

Reiste med en gruppe
Clean, calming decor. Pleasant staff. Way overpriced, breakfast (paid extra for) was terrible. Parking was exorbitant.
Bodde her 1 natt i mai 2024
Svar fra A.W. den 6. mai 2024
Lauren, Thank you for letting us know about the concerns with your stay. We recognize that downtown parking can be expensive. As it is not our garage we do not control pricing. There are many options around the area you may want to consider in the future. Thank you for the feedback!

10/10 – Utmerket

Michael

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mai 2024
Svar fra A.W. den 6. mai 2024
Michael, we are so pleased to hear you had a great stay, We hope to see you again soon!

10/10 – Utmerket

George

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This was a pleasant surprise. We needed a place near the courthouse and easy parking and were not going to be too choosey. An unimpressive entrance opens to a spacious lower lobby. Registration and much of the hotel are on the fifth floor. Nice staff, clean, comfortable room. Impressive facilities, including workout gear in the guest room and in a large area off the lobby.
Bodde her 1 natt i april 2024
Svar fra A.W. den 2. mai 2024
Dear George, we are so pleased you enjoyed your stay with us. Thank you for the great feedback. We hope to see you again soon!

8/10 – Bra

Maggie

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra A. W. den 2. mai 2024
Dear Maggie, Thank you for the review. We are so sorry you didn't have an excellent experience. We hope you return soon so we can regain your confidence!

6/10 – Grei

Nobuhiro og Long Island City

Forretningsreisende
Likte: Renhold, personale og service og fasiliteter
The bedside clock was not installed. No outlet was available at the bed. The show drain clogged and almost flooded.
Bodde her 1 natt i april 2024
Svar fra A.W. den 2. mai 2024
Dear Nobuhiro, we are so sorry you did not have a good experience with your guest room. All of our guest rooms are equipped with outlets and USB ports at the nightstand. Thank you for the feedback as it allows us to continuously improve.

6/10 – Grei

Starr

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Overall, the property was clean and well-maintained. However, the surrounding area around the hotel is sketchy. My vehicle was vandalized, and my windows were broken.
Bodde her 3 netter i april 2024
Svar fra A. W. den 29. apr. 2024
I am so sorry you had your vehicle damaged while visiting Pittsburgh. We do provide valet or self parking at a monitored garage should you have any future parking needs when staying at the Hotel.

10/10 – Utmerket

ariel

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Average good location
Bodde her 2 netter i april 2024
Svar fra A.W. den 29. apr. 2024
Dear Ariel, Thank you so much for the review. we are happy to hear that you had an enjoyable stay. Please come back soon!

4/10 – Dårlig

AJ

Bodde her 2 netter i april 2024
Svar fra A. W. den 20. mai 2024
Dear AJ, I am so sorry you had a disappointing stay with us. we strive to deliver a great experience for all of our guests and are working hard to ensure we correct any deficiencies so we can provide you with a perfect stay on your next visit.

6/10 – Grei

Troy

Likte: Renhold og personale og service
Noisy. My room was near the door entry. Lots of people coming and going and loud until 11pm. Also, the TV didn’t work. I didn’t call as that meant someone would be in my room after 9pm.
Bodde her 1 natt i april 2024
Svar fra A.W. den 27. apr. 2024
Dear Troy, I am very sorry you did not have a restful stay at our hotel and that the TV was not in working order. We do appreciate your feedback so we may correct these items for future stays.

2/10 – Forferdelig

Francis

Reiste med familie
Likte: Renhold
Likte ikke: Personale og service
Had to change rooms because AC and TV did not work. Worst part was a fire alarm went off at 7AM. we evacuated the hotel with rest of guests. There were about 100 of us standing on the street at the entrance (lobby was on 5th floor) for like 15 minutes after the alarm stopped. Nobody from the hotel came to notify us that it was a false alarm and we could return to room. We had to learn from exiting guest.
Bodde her 1 natt i april 2024
Svar fra A. W. den 24. apr. 2024
Dear Francis, I am so sorry that we did not provide you with a comfortable experience in your guest room, and that we did not follow up accordingly in responding to the fire alarm. Your valuable feedback is greatly appreciated as we conduct more training for our associates on the proper communication process to our guests during these situations. Rest assured, your experience was not typical and we sincerely apologize for the difficulties you experienced.

10/10 – Utmerket

Roger

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Liked the healthiness focus of the hotel
Bodde her 2 netter i april 2024
Svar fra A.W. den 24. apr. 2024
we are so pleased you enjoyed the fitness centric services at the hotel. We hope to see you soon!

8/10 – Bra

Jen

Likte: Renhold og personale og service
Bodde her 2 netter i april 2024
Svar fra A.W. den 24. apr. 2024
Thank you for sharing your experience with us. We always strive for a perfect stay for our guests and we appreciate your feedback.

10/10 – Utmerket

Luz

Exact
Bodde her 2 netter i april 2024
Svar fra A.W. den 24. apr. 2024
We are so pleased you enjoyed your stay with us! We look forward to your return visit.

10/10 – Utmerket

Karen

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Clean accommodations and the staff was excellent.
Bodde her 2 netter i april 2024
Svar fra A.W. den 24. apr. 2024
Thank you for sharing your feedback regarding your recent stay. We are so pleased that our team made the stay. We look forward to your return!

8/10 – Bra

Mukesh

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
its fine. new-agey.
Bodde her 1 natt i april 2024
Svar fra AA den 19. apr. 2024
Thank you for your feedback

4/10 – Dårlig

Rachel

Forretningsreisende
Likte ikke: Renhold, personale og service og fasiliteter
Men’s pubic and body hair all over bathroom. Lauren at front desk has zero customer service skills.
Bodde her 2 netter i april 2024
Svar fra AA den 19. apr. 2024
Thank you for your feedback

10/10 – Utmerket

SCOTT

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Awesome facility! Friendly staff. Looking forward to my next visit to Pittsburgh!
Bodde her 2 netter i april 2024
Svar fra AA den 19. apr. 2024
Hello Scott,Thank you for your feedback

10/10 – Utmerket

Bruce

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra AA den 19. apr. 2024
Thank you for your rating

10/10 – Utmerket

Diana

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
excellent
Bodde her 3 netter i april 2024
Svar fra AA den 19. apr. 2024
Thank you for your feedback!

10/10 – Utmerket

janeen

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra AA den 19. apr. 2024
Thank you for your feedback!

8/10 – Bra

Kayla

Likte: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mars 2024
Svar fra AA den 19. apr. 2024
Thank you for your feedback!

8/10 – Bra

Antonio

Bodde her 1 natt i mars 2024
Svar fra AA den 19. apr. 2024
Thank you for your feedback!

10/10 – Utmerket

Paul

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff was amazingly helpful. They clearly value their customers and made it very clear they want us to want to come back. And I do. I will look for IHG properties in the future. One thing I will not do in the future however is use Expedia. While the IHG staff let me check out a day early with no charge, a week on I still cannot get someone from Expedia on the phone or in chat to even talk about not charging me for the last night. Never again Expedia.
Bodde her 2 netter i mars 2024
Svar fra AA den 27. mars 2024
Hello Paul,Thank you for your feedback about the team. They will be so happy to see we were able to hit the mark for you.

6/10 – Grei

Kashif

Likte: Overnattingsstedets bygg og tilstand
Hotel is clean and located in a great area. Housekeeping could use some work as My room was not serviced while I stayed multiple nights
Bodde her 2 netter i mars 2024
Svar fra AA den 25. mars 2024
Thank you, Kashif,We value your feedback!

10/10 – Utmerket

Kasey

Bodde her 3 netter i mars 2024
Svar fra AA den 25. mars 2024
Hello Kasey,Thank you for your feedback!

10/10 – Utmerket

Maria

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We loved how it didn’t feel pretentious. The rooms were such a good size. We loved the environment of the hotel.
Bodde her 1 natt i mars 2024
Svar fra AA den 21. mars 2024
Thank you for your feedback!

10/10 – Utmerket

Peggy

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We love staying at this hotel. It’s clean , convenient and reasonably priced . The staff is friendly and accompdating
Bodde her 1 natt i mars 2024
Svar fra AA den 15. mars 2024
Hello Peggy,Thank you so much for your feedback!

10/10 – Utmerket

Michelle

Bodde her 1 natt i mars 2024
Svar fra AA den 19. apr. 2024
Thank you for your feedback!

10/10 – Utmerket

Arjun

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great, clean and modern. Recommend
Bodde her 1 natt i mars 2024
Svar fra AA den 15. mars 2024
Thank you for your feedback!

10/10 – Utmerket

Erskine

Bodde her 1 natt i mars 2024
Svar fra AA den 25. mars 2024
Hello There,Thank you for your feedback!

10/10 – Utmerket

Laura

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Stayed here for a weekend in the city. Walkable to many restaurants and nightlife. The gym in the hotel was great to have and had a lot of equipment and free weights. Hotel staff was great and helpful.
Bodde her 2 netter i mars 2024
Svar fra AA den 4. mars 2024
Hi Laura! I am so glad you liked the gym and our team strives to make every guest feel welcome!

10/10 – Utmerket

Danasia

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra AA den 4. mars 2024
Hello Danasia,Thank you for the 5 stars! We are glad you had a great experience.

10/10 – Utmerket

Megan

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
It’s great
Bodde her 1 natt i februar 2024
Svar fra AA den 1. mars 2024
Hello Megan,I am so glad you loved our hotel as much as we do! Thank you for your feedback!

6/10 – Grei

ilango

Forretningsreisende
Likte ikke: Personale og service
Fuyez si vous pouvez
3 nuits payées et 2 nuits passées et malgré leur accusé de réception, j'ai été considéré comme no show. Après mon léger coup de colère j'ai obtenu ma chambre. Je suis un grand voyageur et malgré mes plus 1000 nuits passées, cela première fois que cela m'arrive. Un hôtel 4 étoile sait gérér parfaitement les incidents mais cet hôtel mérite seulement 2 ou 3 étoiles WC dans ma chambre n'arrête pas de remplir l'eau à cause de dysfonctionnement de mécanisme et j'ai fermé le robinet. Idem la chambre au-dessus qui m'a empêché de dormir la nuit. Machine à café inutilisable à cause de la présence des saletés dans le réservoir d'eau. Matelas a très vécu des années et inconfortable. Bref je dois y aller pour cette année environ 100 nuits, j'ai trouvé un autre pour la semaine prochaine. Je ne vous recommande pas cet hôtel.
Bodde her 3 netter i februar 2024
Svar fra AA den 28. feb. 2024
Merci pour votre avis! Nous avons hâte de vous revoir !

10/10 – Utmerket

Nadine

Forretningsreisende, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was a lovely place to stay. just like the pics :)
Bodde her 2 netter i februar 2024
Svar fra AA den 24. feb. 2024
Hello Nadine,Thank you so much for the 5. I am so glad you enjoyed your stay. We look forward to welcoming you back again soon!

8/10 – Bra

Jessica

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i februar 2024
Svar fra AA den 22. feb. 2024
Hello Jessica,Thank you for the 8!

10/10 – Utmerket

Kristin

Reiste med partner, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We loved how clean this place was and the high ceiling in the room made it feel more spacious. Very comfortable bed too.
Bodde her 1 natt i februar 2024
Svar fra AA den 21. feb. 2024
Hello Krisitin,Thank you for your feedback! Jessica and her housekeeping team work hard to make sure our rooms are clean and ready for our amazing guests. I agree the rooms are very spacious See you next time!

6/10 – Grei

Khatera

Reiste med partner
Likte: Personale og service
It was an ok hotel! Both outside and inside were noisy! The hotel is old! They need to fix the shower tiles and paint the rooms!
Bodde her 1 natt i februar 2024
Svar fra AA den 21. feb. 2024
Hello Khatera,Thank you so much for your feedback I did pass this along to the team, We look forward to welcoming you back and having a much better impression of the Even Downtown.

10/10 – Utmerket

Kimberly

Bodde her 1 natt i februar 2024
Svar fra AA den 21. feb. 2024
Hello Kimberly,Thank you for the 10! The team will LOVE seeing this feedback!

10/10 – Utmerket

Eberhard

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Perfekte Lage!
Super tolles freundliches Personal!
Bodde her 1 natt i februar 2024
Svar fra AA den 21. feb. 2024
Vielen Dank für Ihr Feedback. Ich kann es kaum erwarten, Sie wieder bei uns begrüßen zu dürfen!

10/10 – Utmerket

James

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2024
Svar fra AA den 21. feb. 2024
Hi James,We love the 10! Thank you so much!

4/10 – Dårlig

Dania

Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I stayed here for 2 days sheets were unclean and my belongings were stolen…front desk claims nobody was in my room but my towels were restocked … called 3 times no resolution and manager is suddenly unavailable for a call…don’t recommend …
Bodde her 2 netter i februar 2024
Svar fra AA den 21. feb. 2024
Hello Dania,It was so great connecting with you and sorting out everything, As we discussed we can't wait to welcome you back and understand the misunderstanding.