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Anmeldelser av The Pitlochry Hydro Hotel

3.5 out of 5
The Pitlochry Hydro Hotel
KNOCKARD RD, PH16 5JH, Pitlochry, Scotland

Anmeldelser

7,4

Bra

Rangering på 10 − Utmerket. 243 av totalt 841 anmeldelser." "
Rangering på 8 − Bra. 271 av totalt 841 anmeldelser." "
Rangering på 6 − Grei. 191 av totalt 841 anmeldelser." "
Rangering på 4 − Dårlig. 87 av totalt 841 anmeldelser." "
Rangering på 2 − Forferdelig. 49 av totalt 841 anmeldelser." "

7,8/10

Renhold

8,0/10

Personale og service

7,4/10

Fasiliteter

6,8/10

Overnattingsstedets bygg og tilstand

7,2/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Thor

Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Idyllisk og avslappende
Bodde her 3 netter i juli 2023
Svar fra Chris den 17. juli 2023
Thanks

10/10 – Utmerket

Neil

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Good parking, warm welcome and delicious traditional food. What’s not to like
Bodde her 1 natt i mai 2024

8/10 – Bra

Katherine

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This place was very pleasant to stay at. The building itself is quite old but everything was clean and the staff was wonderful.
Bodde her 1 natt i mai 2024
Svar fra Chris den 23. mai 2024
Hi, thanks a million, we are all delighted with your review.BestChris

10/10 – Utmerket

kay

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
What an amazing place, great staff...older place with charm!!!!
Bodde her 1 natt i mai 2024
Svar fra Chris den 23. mai 2024
Hi, brilliant news, thats a few top scores on the bounce and it really helps with motivation to keep on doing it.BestChris

10/10 – Utmerket

Linda

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Cute town, friendly and oh such beautiful countryside.
Bodde her 1 natt i mai 2024
Svar fra Chris den 21. mai 2024
Hi, thanks for the top score, we love it.BestChris

6/10 – Grei

Kristina

Reiste med familie
Likte: Personale og service
The property is very old but maintained. It was reasonably clean but style was outdated. The location is excellent for exploring the area. We choose the property because there was nothing else available. It was perfectly adequate for one night.
Bodde her 1 natt i mai 2024
Svar fra Chris den 20. mai 2024
Hi, not quite wowed you but we appreciate the positives.BestChris

6/10 – Grei

Lucie

Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Pas dair climatisé
Bodde her 2 netter i mai 2024
Svar fra Chris den 20. mai 2024
Thanks for postingBestChris

8/10 – Bra

Beth

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
no fridge. tv didnt work. couldnt be fixed in 2 day stay.
Bodde her 2 netter i mai 2024
Svar fra Chris den 20. mai 2024
Hi. thanks for posting. None of our rooms have fridges and apologies on the tv situation. We think the problem was more analogue related as working fine now.BestChris

8/10 – Bra

Bobbi-Jo

Reiste med partner
Likte: Renhold, personale og service og fasiliteter
Love the quaintness and the older look but some things do need updating. Curtains are terrible and stained. Shower head was smaller than actual knob for turning it on. Overall cute place though.
Bodde her 1 natt i mai 2024
Svar fra Chris den 20. mai 2024
Hi, thanks for posting, curtains in certain areas are on our hit list.Thanks for the positives.BestChris

6/10 – Grei

Elaine

Reiste med partner
Likte: Renhold og overnattingsstedets bygg og tilstand
It was unusually warm so windows needed to be open in our room. Unfortunately we didn’t sleep well as room 228 appears to be towards the back of the kitchen area where a very early delivery was made around 6am making a lot of noise. Sleep impossible. This was a stopover to get some rest on a very long journey so unfortunately we were more tired than we’d planned. Nice looking hotel and grounds with easy parking.
Bodde her 1 natt i mai 2024
Svar fra Chris den 11. mai 2024
Hi, really sorry to read things were not quite right. Ordinarily our first delivery is 7.30 so I will check on that.Thanks for the positives despite your frustration.BestChris

10/10 – Utmerket

Susan

Reiste med partner, Reiste med kjæledyr
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Friendly clean comfortable and very welcoming to our dog
Bodde her 1 natt i mai 2024
Svar fra Chris den 10. mai 2024
Thanks a million, much appreciated.Chris

10/10 – Utmerket

margaret

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mai 2024
Svar fra Chris den 10. mai 2024
Thanks

10/10 – Utmerket

Michael

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice location. Convenient
Bodde her 1 natt i april 2024
Svar fra Chris den 10. mai 2024
Thanks for a top score, much appreciated.BestChris

10/10 – Utmerket

Dale

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Nice pool, good room
Bodde her 1 natt i mai 2024
Svar fra Chris den 10. mai 2024
Thanks

10/10 – Utmerket

Ashley

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very clean, nice staff. A very enjoyable stay and we are likely to be back.
Bodde her 2 netter i mai 2024
Svar fra Chris den 10. mai 2024
Thanks so much, we are delighted.BestChris

8/10 – Bra

Andrew

Reiste med familie, Reiste med kjæledyr
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hotel had good amenities. Nice spacious bar and outside sitting area. Great for staying with dog and 5 minutes walk to centre of Pitlochry. Would definitely stay again.
Bodde her 2 netter i mai 2024
Svar fra Chris den 10. mai 2024
Hi, great news and pleased all was well.BestChris

8/10 – Bra

Sara

Bodde her 1 natt i april 2024

10/10 – Utmerket

Derek

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i april 2024
Svar fra Chris den 10. mai 2024
Thanks

8/10 – Bra

Etienne

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good hotel, might look dated in some aspects in the common area . The room I slept in seems to have been modernized but the tv system is cruelly small considering the distance from the beds. A better isolation from the pool section might be desired . Rooms 1,-5 are passing close to the pool section which leave a smell of chlorine when passing through much of the day.
Bodde her 4 netter i april 2024
Svar fra Chris den 26. apr. 2024
Hi, thanks for posting and despite a couple of grumbles you have been fair with your score which is appreciated.BestChris

8/10 – Bra

Gerald

Reiste med en gruppe
Likte: Personale og service
für den Preis Renovierungsbedürftig, Bar und Restaurant o.k.
Bodde her 2 netter i april 2024
Svar fra Chris den 26. apr. 2024
Thanks for posting, we appreciate it.

6/10 – Grei

Jane

Reiste med partner
Likte: Renhold
Hotel a little tired in places. Some of the staff could do with learning a few more "customer service skills ", staff on reception where very helpful.
Bodde her 2 netter i april 2024
Svar fra Chris den 26. apr. 2024
Hi, thanks for posting. We have a developing team and all work as hard as we can to get as much right as we can.BestChris

4/10 – Dårlig

terry

Bodde her 1 natt i april 2024
Svar fra Chris den 10. mai 2024
Thanks

10/10 – Utmerket

Yvonne

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Paintwork & carpets needing some TLC
Bodde her 2 netter i april 2024
Svar fra Artur den 20. apr. 2024
Hello, thank you for your post; the points have been noted.BestArtur

10/10 – Utmerket

George

Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
An older building,could do with some t.l.c but over all a really nice stay. Staff were lovely plenty of hot water and everything worked, really enjoyed the pool etc.
Bodde her 7 netter i april 2024
Svar fra Artur den 16. apr. 2024
Hello, thank you for the review and the high score; it is greatly appreciated.Best Artur

8/10 – Bra

Lynsey

Reiste med partner
Likte: Renhold, personale og service og fasiliteter
A lovely setting. Staff were all lovely. A good breakfast. The hotel is looking a little tired in general. I understand it’s an old building but keeping on top of rotting wood around the shower or painting jobs could be looked at. The hotel was clean.
Bodde her 1 natt i april 2024
Svar fra Artur den 16. apr. 2024
Hi, thanks for posting and positives, I will look in to maintenance issue straight away. Best Artur

6/10 – Grei

Stuart

Reiste med partner
Likte: Personale og service
The building, beautiful, the main area’s inside are lovely, the bedrooms could be cleaner and brighter, for us we had the weekend including breakfast and dinner, breakfast 10/10 dinner on both nights 4/10 in my opinion the dinner was not value for money, overall stay for us 6 out of 10 would have been 8/10 if evening meals were better
Bodde her 2 netter i april 2024
Svar fra Artur den 16. apr. 2024
Hi, thanks for your feedback and positives, sorry to hear you didn't enjoyed our dinner, I will check this with chef and see where we can improve. Best Artur

8/10 – Bra

Ann

Reiste med partner
Enjoyed stay only thing was could not open bedroom window
Bodde her 1 natt i april 2024
Svar fra Artur den 17. apr. 2024
Hi, thanks for posting and glad you enjoyed your stay.Best Artur

4/10 – Dårlig

Natalie

Likte: Renhold og personale og service
Bodde her 2 netter i april 2024
Svar fra Chris den 26. apr. 2024
Thanks

8/10 – Bra

Yvonne

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Chris den 26. apr. 2024
Thanks

8/10 – Bra

Rita

Kettle was not working in the room. In the room 129 floor was very uneven. Car parking facilities are terrible. I am a Blue Badge holder and at 8.00pm on the 8th when I arrived there was no parking. The overflow car park was full of cars and some service vehicles. Looking at the vehicles I don’t think they were residents at the hotel.
Bodde her 1 natt i april 2024
Svar fra Artur den 10. apr. 2024
Hi, thank you for posting. I have checked the kettle and it was unplugged. Apologies for the issue with the car park; the hotel is very busy at the moment, and even a large car park like ours is sometimes full. Best Artur

10/10 – Utmerket

John

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful property but in need of refurbishment otherwise a very relaxing and warm stay
Bodde her 2 netter i april 2024
Svar fra Artur den 8. apr. 2024
Hi, thank you very much for top score, we love it. Best Artur

10/10 – Utmerket

Marlynne

Bodde her 2 netter i april 2024
Svar fra Chris den 26. apr. 2024
Hi, thanks for the top score.

10/10 – Utmerket

Sandra

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Chris den 26. apr. 2024
Thanks

8/10 – Bra

Murray

Reiste med partner
Likte: Renhold, personale og service og fasiliteter
Staff were very attentive and the food was delicious. We had dinner in the restaurant, sirloin steak was cooked to perfection and the fish and chips were to die for!
Bodde her 1 natt i mars 2024
Svar fra Artur den 31. mars 2024
Hi, great news and thanks so much for posting. Really pleased you enjoyed our food. BestArtur

10/10 – Utmerket

Carol

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Friendly staff, nice big rooms , big single beds , food choices in restaurant and bar was very good and plentiful. The swimming pool and jacuzzi w are an added bonus.
Bodde her 2 netter i mars 2024
Svar fra Artur den 31. mars 2024
Hi, thanks for the post, we are all pleased you had a nice time and thanks for the compliment on our team, food and room. Best Artur

6/10 – Grei

IAN

Likte: Overnattingsstedets bygg og tilstand
Bodde her 2 netter i mars 2024
Svar fra Chris den 26. apr. 2024
Thanks

8/10 – Bra

Colin

Likte: Renhold, personale og service og fasiliteter
Very nice stay staff very efficient very clean but a bit tired .
Bodde her 1 natt i mars 2024
Svar fra Artur den 25. mars 2024
Hi, thanks for the post and kind words about our staff, glad you had a nice time.BestArtur

6/10 – Grei

Charles

Forretningsreisende
Likte: Personale og service og fasiliteter
Was ok
Bodde her 5 netter i mars 2024
Svar fra Artur den 25. mars 2024
Hi, thanks for posting.

8/10 – Bra

Sarah

Reiste med partner
Likte: Renhold og personale og service
A warm comfortable hotel. Good food and choice, Spacious warm bedrooms with every facility. The Spa, was excellent and a great addition. Yes, the hotel does need updating, the windows and paintwork, but it did not in any way make our stay less comfortable. The price was competitive and would definitely stay here again.
Bodde her 4 netter i mars 2024
Svar fra Artur den 21. mars 2024
Hi, thank you for your review, we are very happy that you had a pleasant stay in our hotel and hope to welcome you again soon. Best Artur

8/10 – Bra

Jan

Reiste med partner
Likte: Fasiliteter
This was a lovely relaxing break and good value for money
Bodde her 3 netter i mars 2024
Svar fra Artur den 21. mars 2024
Hi, thanks for the high score and we are all pleased you enjoyed your break. Best Artur

8/10 – Bra

Alan

Reiste med partner
Place needs updating . Food excellent.
Bodde her 1 natt i mars 2024
Svar fra Artur den 21. mars 2024
Thanks for posting and positives , yes some of the are are a little dated and we are working on them. Best Artur

10/10 – Utmerket

Stuart og Glenrothes

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent and friendly staff.
Bodde her 1 natt i mars 2024
Svar fra Artur den 21. mars 2024
Hi, thanks for the post and wonderful comment, we really appreciate it. Best Artur

6/10 – Grei

Richard

Reiste med partner
Likte: Personale og service
Had a nice stay at the Pitlochry Hydry. Albeit it is extremely dated and straight out the 80’s the rooms are relatively clean and tidy. A smell of wet dog in our room. The pool and sauna were nice and relaxing. Thanks
Bodde her 1 natt i februar 2024
Svar fra Artur den 17. mars 2024
Hi, thanks for taking time to review us. Yes, we are an old building and each day we make progress on the appearance and comfort of it.BestArtur

4/10 – Dårlig

rebecca

Reiste med partner
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Tatty rooms, we paid for a superior room, and it was cheap, office like furniture- room was large, but in no way worth the money spent. Service was average at best, no music in the bar or at the pool, so it had no atmosphere at all. The pool amenities weren’t good either, lots of broken lockers, we chose this hotel in part for the jacuzzi , which took approx 20-30mins to become operational again after one use. Very old and guests were sitting in it when off, on cleaning cycle. We waited 45 mins in the pool and didn’t get to use the jacuzzi or sauna as they were small or out of service. I wouldn’t stay here again. When we checked out, no one was at reception so we couldnt even feedback to them in person our disappointment.
Bodde her 1 natt i mars 2024
Svar fra Artur den 11. mars 2024
Hi, thanks for the post and apologise for a few issues, I can't find any record from Saturday of sauna or jacuzzi being out of service, but Ill double check that, sorry that we did not meet your expectation. BestArtur

10/10 – Utmerket

Keith

Forretningsreisende
Plenty of free parking. Quiet area close to the town centre. Comfortable bed and spacious room. Bar and restaurant available. Would definitely book again if working in the area.
Bodde her 1 natt i mars 2024
Svar fra Artur den 6. mars 2024
Hi, thanks so much for the top score and kind words. Glad to hear that you will try us again at some point. RegardsArtur

2/10 – Forferdelig

Linda

Reiste med partner
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
The room was manky. The carpet was actually disgusting it made me baulk. Stained, like urine. Dust on top of pictures about 1cm thick. Duvet was torn. Shower terrible. No heater in bathroom. General cleanliness was so so poor.
Bodde her 2 netter i mars 2024
Svar fra Artur den 6. mars 2024
Hi, really sorry we have fallen short of your expectations. I will check room you stayed in this morning. Sorry things were not quite right for you.RegardsArtur

6/10 – Grei

Leiby

Likte: Fasiliteter
A lot of potential for this place, but will take time and money
Bodde her 1 natt i februar 2024
Svar fra Artur den 1. mars 2024
Hi, Thanks for the post, there is lot of potential and slowly we will make progress with upgrades. BestArtur

6/10 – Grei

Neil

Likte ikke: Overnattingsstedets bygg og tilstand
The property could do with revamp pure quality lighting in the rooms. Well left was outdated. Staff went walking around with uniforms on every day clothing slate organization that menu wasn’t very great. Specially, the fish cake, coffee spelt over a carton, very uneven floor in the rooms and in the corridors I think the place needs a serious update in interior
Bodde her 2 netter i februar 2024
Svar fra Artur den 28. feb. 2024
Hi, thanks for review, and apologies that we did not meet your expectations, we are working hard every day and making continues progress. Best Regards Artur

6/10 – Grei

James

Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 2 netter i februar 2024
Svar fra Chris den 26. apr. 2024
Thanks

10/10 – Utmerket

Steven

Bodde her 1 natt i februar 2024