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Anmeldelser av Loch Rannoch Hotel & Estate

4.5 out of 5
Loch Rannoch Hotel & Estate
Kinloch Rannoch, 20 miles from Pitlochry, Pitlochry, Scotland

Anmeldelser

8,6

Utmerket

Rangering på 10 − Utmerket. 105 av totalt 200 anmeldelser." "
Rangering på 8 − Bra. 59 av totalt 200 anmeldelser." "
Rangering på 6 − Grei. 28 av totalt 200 anmeldelser." "
Rangering på 4 − Dårlig. 4 av totalt 200 anmeldelser." "
Rangering på 2 − Forferdelig. 4 av totalt 200 anmeldelser." "

8,8/10

Renhold

8,8/10

Personale og service

8,6/10

Fasiliteter

8,4/10

Overnattingsstedets bygg og tilstand

8,2/10

Miljøvennlige løsninger

Anmeldelser

6/10 – Grei

Jorunn

Reiste med familie
Likte: Personale og service og romkomfort
Bodde her 1 natt i april 2022

8/10 – Bra

Andrew

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent location on Rannock moor, with all good facilities including a choice of restaurants, bars, an amazing spa area with an indoor pool, steam room and sauna, surrounded by mountain views and over the loch.
Bodde her 2 netter i april 2024

10/10 – Utmerket

J

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Amazing decor and location. The staff were fantastic. Pool and breakfast was outstanding. Will definitely be back
Bodde her 1 natt i mai 2024

8/10 – Bra

Brendon

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very nice weekend stay away in the country overlooking the loch, great location, great food and Spa.
Bodde her 2 netter i mars 2024

8/10 – Bra

Alicia

Bodde her 1 natt i mars 2024

8/10 – Bra

Verifisert reisende

Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i februar 2024

10/10 – Utmerket

Shaun

Bodde her 1 natt i februar 2024

10/10 – Utmerket

Kim

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
My family (wife and two kids 5 and 8 years) and I visited the hotel on the last weekend of January. We stayed two nights and had booked one of the contemporary family rooms. The room had plenty of space, even with 4 beds (2 double and 2 single beds). The hotel is in a great location on the banks of Loch Rannoch, with a 14min walk into Kinloch Rannoch. The hotel had two of its three restaurants open for dinner, with one open for lunch. Breakfast worked well in the small restaurant and we were lucky enough to get a seat by the window, overlooking the loch. A good selection of continental breakfast, with a larger cooked to order breakfast. While there we also made us of the swimming pool, which worked great and the sauna and steam room available. Good size pool and a good depth for the kids, not too deep basically. The biggest hit was probably the climbing wall within the marina area, where you'll also find a gym and bike hire. Overall a really nice two night stay and the team were fantastic and made us feel really at home. Somewhere I would be keen to visit in the summer, taking in the water sports and back to the climbing wall
Bodde her 1 natt i januar 2024

10/10 – Utmerket

Catherine

Anniversary break
3 night stay to celebrate our golden wedding anniversary. From arriving at check in every member of staff were so friendly and couldn’t do enough for every guest. We were allocated a lovely room with beautiful view and some extra finishing touches especially for us. Thank you housekeeping staff🤗 Zennie (restaurant manager I think) made my day with his very flamboyant suits and shoes to die for 🤗 A very special thank you to Gary, head chef who personally came to discuss my husband’s dietary issues.
Bodde her 3 netter i januar 2024

8/10 – Bra

Neil

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
.
Bodde her 1 natt i januar 2024

10/10 – Utmerket

Elizabeth

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Hogmanay celebrations.
As always, the staff were very helpful, friendly, and eager to please.
Bodde her 3 netter i desember 2023

10/10 – Utmerket

Bert Jan

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023

8/10 – Bra

Christine

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i desember 2023

2/10 – Forferdelig

Jade

Reiste med familie
Likte: Personale og service
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Don’t stay if your looking for a spa break!
We were so disappointed with this hotel, it ruined our holiday. We had booked 3 nights away is what was supposed to be a spa hotel. We arrived at 5.40, their children were really looking forward to a swim but we’re told the pool closed at 6. We decided to get settled in to the room and get dinner. We were told that they did not serve the children’s menu in the main dining room only in the bar. Basically saying kids are not welcome in the dining room, although it is supposed to be family friendly. I advised the receptionist our children would eat from the main menu, we were still seated in the bar. The bar was really cold and the food was disappointing. The room we were given was dirty, the bath was full of hair, shower screen covered in soap and there was thick dust and cobwebs on the walls. My daughter then found a half eaten bag of popcorn beside her bed. I phoned reception and complained, was told they could clean our room bike we had dinner but I requested a new room. The new room was nice but smelt strongly of bleach to over compensate obviously. The next morning was the biggest disappointment. We went to use the spa after breakfast, we were all really looking forward to a cozy spa and a swim. I was shocked at the conditions in the spa. I have attached photos for you to see for yourself. The changing facilities were disgusting. One communal dirty shower for the whole female changing area. The pool was freezing. The steam room was out of order and sauna filthy.
Bodde her 3 netter i oktober 2023
Svar fra GM den 18. nov. 2023
Dear Jade,Thank you for sharing your detailed feedback about your recent stay at Loch Rannoch Hotel & Estate. We sincerely apologise for the disappointment and inconvenience you and your family experienced during your time with us.We regret that your expectations for a spa break were not met, and we apologise for any confusion regarding the pool hours and dining arrangements. Your feedback about the bar conditions, food quality, and room cleanliness is deeply concerning, and we appreciate you bringing these issues to our attention.Rest assured, we take your comments seriously, and we will conduct a thorough review of our processes and procedures to address the issues raised. We strive to provide a welcoming and comfortable experience for all our guests, and it is clear that we fell short of that standard during your stay.We appreciate your understanding and patience as we work to make improvements based on your feedback. If you reconsider visiting us in the future, we would be grateful for the opportunity to provide you with the stay you initially anticipated.Once again, our sincere apologies for the inconvenience caused.Best regards,R. De KeyserGeneral ManagerLoch Rannoch Hotel & Estate

10/10 – Utmerket

Craig

Reiste med familie
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Great location
Very nice stay, bar and restaurant service very slow and frustrating at times but would return.
Bodde her 1 natt i november 2023
Svar fra GM den 18. nov. 2023
Dear Craig,Thank you for taking the time to share your feedback following your recent stay at Loch Rannoch Hotel & Estate. We're delighted to hear that you had a very nice stay and appreciated our great location.We appreciate your comments about the bar and restaurant service, and we apologise for any inconvenience caused. Your feedback is valuable to us, and we will review our service procedures to address any delays and enhance the overall experience for our guests.We're pleased to know that despite the service challenges, you would consider returning. We look forward to the opportunity to welcome you back and provide an even more seamless and enjoyable experience.Thank you for choosing Loch Rannoch Hotel & Estate.Best regards,R. De KeyserGeneral ManagerLoch Rannoch Hotel & Estate

10/10 – Utmerket

deirdre

Bodde her 2 netter i oktober 2023
Svar fra GM den 25. nov. 2023
Thank you for this excellent score.

10/10 – Utmerket

Elizabeth Canon

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great base to visit the area. Food and service was really good.
Bodde her 2 netter i oktober 2023
Svar fra GM den 18. nov. 2023
Dear Elizabeth,Thank you for taking the time to share your positive experience at Loch Rannoch Hotel & Estate. We're thrilled to hear that you found our hotel to be a great base for exploring the area.It's wonderful to know that you enjoyed the food and service during your stay. Providing a memorable culinary experience and excellent service are among our top priorities, and we're delighted that we met your expectations.We appreciate your kind words and the 5-star rating. Your feedback is invaluable, and we look forward to the pleasure of hosting you again for another delightful visit to Loch Rannoch.Best regards,R. De KeyserGeneral ManagerLoch Rannoch Hotel & Estate

6/10 – Grei

Steven

Reiste med familie
Likte: Renhold, personale og service og romkomfort
Rannoch hotel
We had a lovely few days at the hotel. Staff were excellent . Room and view were great. Food was average for the price and very restricted menu.
Bodde her 3 netter i oktober 2023
Svar fra GM den 18. nov. 2023
Dear Steven,Thank you for taking the time to share your feedback following your recent stay at Loch Rannoch Hotel. We're delighted to hear that you had a lovely few days and found our staff to be excellent. It's always gratifying to know that our guests appreciate the efforts of our team.We're pleased that you enjoyed your room and the great views that Loch Rannoch Hotel offers. However, we take note of your comments regarding the food, and we apologise if the menu did not meet your expectations. Your feedback is important to us as we continuously strive to enhance our culinary offerings. We will review the menu to ensure a wider selection that caters to diverse tastes.Thank you again for choosing Loch Rannoch Hotel, and we hope to have the pleasure of welcoming you back for an even more delightful experience in the future.Best regards,R. De KeyserGeneral ManagerLoch Rannoch Hotel & Estate

10/10 – Utmerket

Audrey

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i oktober 2023
Svar fra GM den 25. nov. 2023
Thank you for leaving us this excellent review score.

8/10 – Bra

DS

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
A good choice for the area
Lovely location, fine hotel, great staff - but note that there isn't a bistro as advertised, so meals are a choice between a bit posh and rather disappointing bar food, and it's a long way to find something in between.
Bodde her 5 netter i oktober 2023
Svar fra GM den 18. nov. 2023
Dear DS,Thank you for sharing your recent experience at Loch Rannoch Hotel & Estate. We're pleased to hear that you found our location lovely and enjoyed the overall experience provided by our fine hotel and great staff.We appreciate your feedback regarding the dining options, and we sincerely apologise for any confusion regarding the advertised options. We will be reviewing our communication to ensure accuracy in our representations. Your insights are invaluable as we continuously strive to enhance our offerings.We understand the importance of providing a variety of dining choices to suit different preferences. We are taking your comments into consideration to explore options that bridge the gap between our current offerings. Our aim is to ensure that every guest finds a satisfying dining experience during their stay.Thank you once again for choosing Loch Rannoch Hotel & Estate. We look forward to welcoming you back and providing an even more delightful experience.Best regards,R. De KeyserGeneral ManagerLoch Rannoch Hotel & Estate

8/10 – Bra

colin

Bodde her 3 netter i august 2023
Svar fra GM den 25. nov. 2023
Thank you for your 8/10 rating. We're delighted to hear you enjoyed your stay at Loch Rannoch Hotel & Estate.

10/10 – Utmerket

Robert

Bodde her 2 netter i oktober 2023
Svar fra GM den 25. nov. 2023
Thank you for your excellent review and for choosing Loch Rannoch Hotel & Estate. We are delighted to learn that your experience exceeded expectations.

6/10 – Grei

Verifisert reisende

Likte: Overnattingsstedets bygg og tilstand og romkomfort
Good value for money overall but bathroom could definitely have been cleaner. Reception staff very variable, some helpful others less so. Setting and decor of the modern rooms were the main positive things.
Bodde her 1 natt i oktober 2023
Svar fra GM den 18. nov. 2023
Dear guest,Thank you for taking the time to share your feedback with us. We appreciate your honest review and are delighted to hear that you found our hotel to be good value for money.We sincerely apologise for any cleanliness issues you encountered in the bathroom. Your feedback is invaluable to us, and we will address this matter promptly with our housekeeping team to ensure a more pristine experience for our guests in the future.We also appreciate your comments about the variable service levels at our reception. Rest assured, we will be reviewing our training procedures to ensure a consistently helpful and welcoming experience for all our guests.On a positive note, we are pleased that you enjoyed the modern setting and decor of our rooms. It's heartening to know that this aspect of your stay left a positive impression.Your insights are crucial to our continuous improvement, and we hope to have the opportunity to welcome you back for an even more enjoyable experience.Thank you again for choosing Loch Rannoch Hotel & Estate.Best regards,R. De KeyserGeneral ManagerLoch Rannoch Hotel & Estate

10/10 – Utmerket

Sheena

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i september 2023
Svar fra GM den 25. nov. 2023
Thank you sincerely for the outstanding 10/10 rating! We are thrilled to have exceeded your expectations at Loch Rannoch Hotel & Estate.

8/10 – Bra

James

Likte: Renhold, personale og service og romkomfort
Anniversary week-end
My wife and I had a three night stay, friendly staff, comfortable room and lovely setting. Breakfast was included in our booking but beware it is continental breakfast that is included, cooked breakfast available for additional cost at the hotel. Dining room was really nice, dining in the bar was OK different menus but we found food to be average in both so nothing special. Did not use the spa. Overall we enjoyed our stay and would return.
Bodde her 3 netter i september 2023
Svar fra GM den 18. nov. 2023
Dear James,I wanted to personally thank you for sharing your thoughts on your recent three-night stay during your anniversary weekend. I'm delighted to hear that you and your wife enjoyed the friendly staff, comfortable room, and the lovely setting. It's always heartening to know that our guests feel at ease and well taken care of during their stay.Your mention of the dining experience is duly noted, and we appreciate your feedback on the breakfast options. We are continuously working on enhancing our offerings, and your insights are invaluable in this regard.I'm sorry to hear that the food in both the dining room and bar did not exceed your expectations. Rest assured, we take your comments seriously, and we will be reviewing our menus and culinary offerings to ensure a more memorable dining experience for our guests.It's also great to know that you found the dining room to be really nice, and we take pride in creating an enjoyable ambiance for our guests.While you didn't get a chance to use the spa this time, we hope you might consider exploring it during a future visit.We are grateful for your overall positive feedback and are thrilled to hear that you would consider returning. Your satisfaction is our top priority, and we look forward to the opportunity to welcome you back and make your next stay even more special.Once again, thank you for choosing Loch Rannoch Hotel and Estate for such a special occasion. We appreciate your feedback and hope to have the pleasure of hosting you again in the future.Warm regards,R De KeyserGeneral ManagerLoch Rannoch Hotel and Estate

10/10 – Utmerket

Claire

Bodde her 2 netter i september 2023
Svar fra GM den 18. nov. 2023
Dear Claire,A sincere thank you for taking the time to share your fantastic 10/10 review of your recent stay with us. We are truly delighted to hear that your experience exceeded your expectations.

10/10 – Utmerket

Curtis

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i september 2023
Svar fra GM den 18. nov. 2023
Dear Curtis,Thank you ever so much for taking the time to share your positive experience with us! We are thrilled to hear that your stay was a perfect 10/10.

6/10 – Grei

Verifisert reisende

Reiste med familie
Likte: Renhold og romkomfort
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
such potential
Our room was lovely (family room "contemporary") and clean, however the toilet was not clean and smelled like a urinal. I think it just hadn't been cleaned properly, as there was a dark ring of urine in the bowl when we arrived. The rest of the hotel is nice, if a little faded around the edges, and we found the quality of the food in the Wild Brownie bar disappointing. The continental breakfast, as well, felt a little phoned in. And the pool/spa facilities, while nice, felt not very luxurious (not to mention the spa's incredibly limited availability for services). One bartender and one server were excellent, but everyone else seemed like they couldn't be more annoyed to have to serve us. I think probably the industry is overstretched and overworked and underpaid, but I did want to be honest. Not really worth 4-star prices!
Bodde her 1 natt i september 2023

10/10 – Utmerket

Steve

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location with fantastic views, excellent staff and many food & drink options
Bodde her 2 netter i september 2023

6/10 – Grei

Ulrich

Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Romkomfort
Bodde her 1 natt i september 2023

6/10 – Grei

Steven

Reiste med partner
Likte: Personale og service og fasiliteter
Room must have been recently refurbed. Stayed in a comfort double and was very appealing, bed was comfortable and facilities bedroom were clean and tidy. We had an issue on our last night stay where we never got any sleep due to a thumping from pipes every 20 seconds. Complained to reception but was not offered a room change till 7am, which by then there was no point. Coupled with the other 2 mornings there being fire alarms. Its safe to say we never slept very well over the course of our weekend. Other aspects of the hotel were not as tidy or clean such as the toilet area in the wild brownie bar and off of reception, as well as within the liesure area changing room/ shower facilities. The food at the estate room is lovely, service was good and staff were very friendly and helpful. Although very limited for vegetarians. The food at the wild brownie bar was awful (from a vegetarian perspective). Limited choice, the pasta main dish appears nothing like it is described on the menu. Staff were friendly and very approachable. The pool is a good size. The surrounding area of the pool, sauna and steamroom were always clean. The liesure facility down at the marina was clean, useful and very reasonably priced for outdoor persuits. The hotel seemed busy with what appeared to be not enough staff on at times, leading to busy breakfast services, dinner service and queuing at reception and bar area.
Bodde her 3 netter i august 2023

10/10 – Utmerket

NEIL

Bodde her 1 natt i september 2023

8/10 – Bra

Kenneth

Likte: Renhold, personale og service og romkomfort
Great stay
Had a lovely stay, beautiful location
Bodde her 2 netter i august 2023

6/10 – Grei

Shaun

Reiste med familie og små barn, Reiste med kjæledyr
Hotel was cold, in the restaurant, rooms and bar. Decor was nice and views are amazing. Was surprised to find a charge for our ‘Scottish breakfasts’ as it said breakfast was included, but, disappointingly, it turns out it’s only the continental breakfast that’s included.
Bodde her 1 natt i august 2023

10/10 – Utmerket

Nicolás

Bodde her 1 natt i august 2023

8/10 – Bra

Karen

Likte: Renhold, personale og service og romkomfort
Last minute break
Picturesque location. Hotel staff very friendly and helpful. Our room was clean and freshly modernised, some areas of the hotel were a little tired, for example the carpet on the very stunning old staircase and along the corridor to our room. The pool area was clean, well maintained and a very relaxing place to sit and chill. Food was good. Would recommend this hotel to friends and family.
Bodde her 1 natt i august 2023

6/10 – Grei

Annette

Reiste med familie
The hotel seems to be short of staff. They are stressed and forget to be friendly. Especially during busy breakfast hours. In general, the hotel and pool area could use some refurbishment. The environment is quiet, at the loch it‘s nice. However, you need to pay extra for all leisure activities except for using the pool.
Bodde her 3 netter i august 2023

4/10 – Dårlig

Doron

Reiste med en gruppe
Likte ikke: Personale og service
Property was ok, but price for value was way off. The staff were curt if not rude, the restaurant food was poor to mediocre. Better off staying in an adjacent cottage or another hotel.
Bodde her 2 netter i august 2023

6/10 – Grei

Glenn

Reiste med familie
Likte: Renhold
Likte ikke: Personale og service
Aug 2023
Lovely location, but awful service (especially from restaurant staff). Lots of activities advertised, but you need to email in advance, as there's no one to talk to/book with. Swimming pool absolutely freezing. Wi-Fi non existent outside public areas. Restaurant staff rude and brusque. Nice location, but won't be back.
Bodde her 1 natt i august 2023

8/10 – Bra

Nastasja

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i august 2023

8/10 – Bra

Travis

Likte: Renhold og personale og service
Beautiful property and location. Dramatic views over the loch, beautiful building and interiors. Only downsides were the slightly overpriced meals and the sewage system outside that smelt awful and was entirely depending on which way the wind was blowing whether you suffer or not.
Bodde her 2 netter i juli 2023

10/10 – Utmerket

Tracey

Bodde her 4 netter i august 2023

10/10 – Utmerket

David

Bodde her 2 netter i juli 2023

10/10 – Utmerket

Giulio

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Lovely place to stay, food was great and staff fantastic.
Bodde her 1 natt i august 2023

8/10 – Bra

Stuart

Reiste med familie
Likte: Renhold og personale og service
With no mobile signal we struggled to get internet in the room ans was unreliable else where in hotel.
Bodde her 3 netter i juli 2023

10/10 – Utmerket

Bill og Elgin

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great location, hotel room was very confortable and dining was excellent. Will definately go back!
Bodde her 1 natt i juli 2023

10/10 – Utmerket

David

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
5 star service
Amazing 2 night stay, the staff were impeccable and made our visit even more enjoyable.
Bodde her 2 netter i juli 2023

8/10 – Bra

Stephen

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very friendly and welcoming staff
Bodde her 3 netter i juli 2023

6/10 – Grei

Carsten

Reiste med familie
Likte: Renhold, personale og service og fasiliteter
Magnificent location. Single room to the back had window facing opposite wall.
Bodde her 2 netter i juli 2023

6/10 – Grei

Kerry

Likte: Personale og service
Likte ikke: Renhold
Pleasant stay but nothing special.
Booked at last minute for hubby’s 50th birthday. Lovely touch of truffles with happy birthday in room. Beautiful location, room pleasant, staff friendly and helpful. Unfortunately the stay was let down by a few issues…. TV not working, being locked out of bathroom in our own room, some of previous guests clothes still in cupboard on arrival.
View from room, Loch Rannoch
View from our room
Bar restaurant menu
Bodde her 1 natt i juli 2023