Hoteller i Pineville

«Restaurant only had basic sandwiches and things like fryed pickles . Not really tantalizing. But staff was very nice helpful overall the place itself was very nice »

«Check in was quick and easy and staff was very friendly. Hotel is very clean and freshly renovated. Only downside was the breakfast, not as many selections as other hotels but sufficient. We would stay here again.»

«Nice quiet and clean. The pillows suck though, it's like a reject from build-a-bear filled them only half way. They're only pillows in name. Everything else was good.»

«Liked the location. Carpet in room was dirty. Room smelled like there had been a dog previously.»

«staff was very helpful and even got us checked in a little early. room was nice and clean»

«Shower head need changing bc of leak but great»

«Hotel is in a fantastic location to see many local sites and the New River Gorge. The staff are friendly. The WiFi is sketchy and cuts out a lot, and the breakfast is more than a little underwhelming. Breakfast is supposed to be served until 10 am, but we got there at 8:30 am and there was nothing much to eat. The coffee is machine coffee, but there are Keurig machines in the rooms - so you can bring your own coffee.»

«The staff was exceptional. They were doing the best they could to keep up. Hotel was near sold out and it was obviously understaffed. Grime everywhere, crumbs in carpet, broken floor tiles in bathroom, large stains on furniture and bedding. We moved a chair to play cards and there were hair products under it that had definitely been there for months, given all of the dust/hair/dirt on them. There were teenage girls (approximately 14-15 years old) working... running towels and blankets to ...

«Loved the shower with really hot water and good pressure. Room was ok, but my husband and I BOTH had an allergic reaction to the sheets on the bed. Stayed in 4 other hotels on this trip and had no issues, but the detergent or softener on these sheets made us itch. The sheets were also rough to the touch. Checked thoroughly and saw no evidence of bed bugs, so we think it must be the detergent/softener. We ended up leaving a little before midnight and driving home overnight since we didn't ...

«The bed was comfy, that was about it, had a funky smell when we walked in the lobby. The room had a smell but not as bad as the lobby. Needs a major renovation, and they need to spend some more time cleaning.»

«My wife waited a long time for yogurt machine to be refilled Coffee was empty when we went to leave Staff seemed overwhelmed There was a lot of running around the halls late into the night The fire alarm woke me earlier than planned and then went off two more times»

«My wife and I recently stayed at your property during our first visit to West Virginia, and unfortunately the condition of the room fell far short of what we expected for a $300+ stay. When we checked in, we found: Mold in the bathroom Mismatched sink handles that both turned the same direction Visibly filthy walls with peeling wallpaper Pillows stained a dark brown shade, clearly not clean Only one working elevator, which was constantly backed up Non-functioning ice machines on our floor I’ve ...

«Everything was filthy. There was a pile of dirty towels outside by door at 9pm check in that stayed there all night. The hook lock for the door was broken. The bath mat was filthy. the carpets in the room and halls had not been vacuumed.»

«Great staff»

«The good: beds and pillows were very comfortable. The bad: AC fan controller not working properly. Staff struggled to key the room. Fitness center was closed due to broken equipment. Staff not wear Uniforms. Finishes in room were very outdated. Faucet in bathroom was very loose. Hotel cost was about twice what it was worth. I would not stay there again unless the cost was much lower.»

«Everything about this holiday inn was great.»

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