The check-in process was very easy and accurate. Krystal is a good host. Very communicative and available. The house is beautiful, clean and new. The bed was comfortable. Showers are great. The downfall of the property and the main reasons this place was picked was for the hot tub and the lake. Clearly nothing that the property owners can do, but the lake is dried up and not much to look at. It’s actually kinda ugly. Definitely not like the photographs. They think that could be helped with the hot tub. When we got there, it was not even filled. Reaching out to the owner I got a quick reply telling me I can get a hose and fill it up myself if I want to. Of course that means that the water is not going to be hot. The hot tub proceeded to only stay on for 15-20 minutes and then shut off. And only half the jets would come on at a time and water would slowly drain. Requesting this to be fixed for the second and last night being there, no maintenance person ever showed up as was told would happen. We filled the hot tub again in hopes that if it did get fixed, the water would at least be hot for the second night. It was looked at and was working at the moment, same as the night before, so nothing was done. Later, when it was turned on for about 15 minutes, everything shut off again. And only half the jets came on. The hot tub continued to read error codes, and leak water. I do feel there should be a refund of some sort for the hot tub not working, as it does raise the cost to stay.