Hoteller i Pilot

«Nice clean hotel»

«Excellent stay. Close to restaurants and shopping. Breakfast had many choices. Hotel and room was very clean and functional. Water temperature was great. Would stay here again.»

«Good stay with a helpful staff, clean and modern facility.»

«Everything was nice, clean room, very good breakfast...»

«Room pretty clean. Staff had horrible customer service. Lied saying they were full when they had plenty of rooms. They were very rude! »

«Check-in was terrible! We let them know that we would not be arriving til midnight. There was no one at the desk, only a sign that said he stepped away “briefly”. Came back 20 minutes later, had to restart computer, couldn’t find our reservation under my name, had to go through my email to find my rez number. Finally got to our room, only to find it occupied!! The poor woman woke up screaming. Got another room but had difficulty sleeping due to all the commotion during check-in. The next ...

«Motel was closed.»

«Was travelling on Blue Ridge Parkway and spent the day hiking in the Rock Castle Gorge. Floyd is closest town to the Gorge. Hotel Floyd is amazingly modern and clean hotel in a very small and charming hamlet of VA.»

«no idea didnt utilize either friendly greeting effecient »

«Staff was very accommodating. Hotel and room were very clean. Breakfast offerings were good. Only negative was there was no easy way to fill a water bottle with cold water. Hotel located right off highway so easy access. Overall a great hotel.»

«No kitchen in my Reservation, no time to use the pool. But looked inviting.»

«Staff was friendly»

«The staff was helpful and courteous, but we encountered some issues. We had a slow drain upon check in. A staff came in to pour some treatment down the drain, but it didn’t help too much. We asked for another bottle. Didn’t help either. We just decided to deal with it. The breakfast the first morning was not great - the sausage patties were so dry that they warped and couldn’t be poked through by a fork. The second morning was fine probably because there were a lot more guests. We had some ...

«Great service »

«Breakfast was good »

«Very disappointed with the expedia & quality inn!! For the price we paid, ( $170)we truly felt conned!! As the pics in expedia shows lovely 3 star hotel with upgrades. But the reality was it’s a beaten down motel with dirty carpets, super suspicious dirty & stained couches, as if picked up from roadside !! Which costs $50/night They have done some upgrades, that ain’t gonna change the fact it is nothing but a shady roadside motel. Booked a non smoke room. But had cigarette smell in the room. ...

«The property was nice and clean and is very convenient to I-81. Roanoke and downtown Salem are just a few short minutes away. The king-size bed was very comfortable and I slept very well. The young lady at the front desk was friendly and welcoming, however she did not inform me of the $50 incidental deposit required upon check-in. I will consider staying again when I need a convenient, comfortable room in Salem.»