Hoteller i Pilar

«Gorgeous view, very friendly staff, food to order during stay, clean pool and amazing beach spot. However, I would reach out to the location directly to ensure stay. The owner doesn’t communicate with the staff well about reservations. »

«Our stay at the resort was made truly exceptional because of the amazing staff. From the moment we arrived, everyone was warm, welcoming, and professional. A special thank you to Dhen Carl Noval who went above and beyond to make sure we were comfortable and enjoying every moment of our stay. Their friendly attitude, attention to detail, and genuine care for guests really stood out. It’s rare to meet someone so dedicated and passionate about providing excellent service. Because of them, our ...

«Water in the shower is very slow»

«The room is very clean and very good ac. »

«My only complaint is that there was a party on the second floor that migrated to the third. My friend had to go out in the hall and ask the partiers to keep it quiet. When we checked out, I told the manager about it. She was understanding but noted that that other group had a reservation, too. I reminded the manager that other guests have to respect their neighbors who may be trying to sleep. She said that she would make a not of it. While the manager was pleasant enough and seemed concerned, I ...

«I didn’t like space for the toilet seat as it was tiny and I need space for my legs to be comfortably seated while I clean myself. The water pressure of the shower wasn’t normal. It felt like a trickle and it took so long for me to rinse off. Sleeping on the bed was not the best experience because I was scratching my leg area the whole night. I couldn’t be sure if it was caused by dust or insects.»

«Staff were very helpful, we can’t complain and breakfast was good but no restaurant for more choices! Overall it was a good stay and we got a discount via no fee of extra bed! Thanks to the young fellows working there!»

«Shower doesnt work, either all warm, all cold combined with sometimes no pressure. Telephone in the room is used for ordering breakfast, but phone doesnt work. Housekeeping keeps forgetting towels and tissue and water. Staff is nice and helpfull but constantly having to ask for basics makes this a low score.»

«Staff was great. Issues are Dirty bathroom, Toilet does not flush, Loss of runing water, Loss of wifi, Construction noise thru out the morning and night. Will not visit again or refer anyone to visit.»

«WiFi was spotty. Drainage at sink was clogged. TV won’t turn on. There was no elevator »

«The air conditioner leaked the entire time. Their fix was to put a rug where it dripped which was right in the walkway to the bathroom. The food was pretty expensive compared to the rest of the area nearby. The roads to the resort caused us to wreck and also I heard there was three other wrecks the same week. The pools are all empty and although the staff worked on one everyday, we never were able to swim in the pools. The island is beautiful of course but that isn’t really the resorts ...