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Anmeldelser av Best Western Plaza Inn

2.5 out of 5
Best Western Plaza Inn
3755 Parkway, Pigeon Forge, TN

Anmeldelser

8,8

Utmerket

Rangering på 10 − Utmerket. 599 av totalt 1082 anmeldelser." "
Rangering på 8 − Bra. 327 av totalt 1082 anmeldelser." "
Rangering på 6 − Grei. 108 av totalt 1082 anmeldelser." "
Rangering på 4 − Dårlig. 30 av totalt 1082 anmeldelser." "
Rangering på 2 − Forferdelig. 18 av totalt 1082 anmeldelser." "

9,0/10

Renhold

9,0/10

Personale og service

8,6/10

Fasiliteter

8,6/10

Overnattingsstedets bygg og tilstand

8,6/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Hilde

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i oktober 2023

10/10 – Utmerket

Joyce

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everyone was so nice and so professional. Housekeeping was the absolute best! They even mopped the sidewalk in front of our room and cleaned our room and left clean linens each day!!! We will definitely stay here each time we visit Pigeon Forge. I even bragged to the guy who checked us out!! Loved our stay!!!
Bodde her 4 netter i mai 2024

10/10 – Utmerket

Debra

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very nice place. The room was clean and the property was also. The breakfast was good and the dining area was very nice. Would definitely stay again.
Bodde her 3 netter i mai 2024

10/10 – Utmerket

Michel

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Darren og Fort Mcmurray

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Derek was amazing! He helped us get a room we needed and was so friendly. We just love Derek!!
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Tonya

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very nice, clean and comfortable!
Bodde her 3 netter i mai 2024

10/10 – Utmerket

Barbara

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024

8/10 – Bra

Vicki

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The bathroom was on the small side..but we had great water pressure! There really was no complaints. The kids loved the pools.
Bodde her 3 netter i mai 2024

8/10 – Bra

Alicia

Reiste med familie og små barn
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Property was great. The lady who got us our rooms at the hotel was super rude though
Bodde her 2 netter i mai 2024

10/10 – Utmerket

George

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i april 2024

8/10 – Bra

Taylor

Reiste med partner, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The property is very clean and nice. The breakfast was nothing special, just typical continental breakfast.
Bodde her 2 netter i februar 2024

6/10 – Grei

Victoria

Reiste med familie
Likte: Personale og service og fasiliteter
Large room. Had ants in bathroom. Breakfast was good with a lot of variety
Bodde her 3 netter i april 2024

6/10 – Grei

jean

Reiste med partner
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
A lot of construction around, bed not comfortable. Bathroom too small and old
Bodde her 3 netter i april 2024

10/10 – Utmerket

Bernie

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The convenience to walk to practically to all my favorite sights.
Bodde her 3 netter i april 2024

10/10 – Utmerket

Scott

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Our stay went smoothly in all aspects. Room was recently updated and had nice amenities including a fridge and microwave. Each room was getting a new Phillips flat screen as well. Our room had it and we saw tons of empty boxes on the second floor for those rooms, probably a 40" or bigger. Breakfast was well stocked and included eggs, sausage, biscuits, and gravy. Convenient to most everything.
Bodde her 3 netter i april 2024

10/10 – Utmerket

Lea Anne

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
We had a great stay! Nice and confortable!
Bodde her 2 netter i april 2024

10/10 – Utmerket

Brittany

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024

8/10 – Bra

Julie

Reiste med familie og små barn
Likte: Personale og service
Location was great for a visit to Dollywood. Breakfast was a plus. Liked the indoor pool, but could have been a bit cleaner. Parking was easily accessible.
Bodde her 2 netter i april 2024

10/10 – Utmerket

Rhonda

Bodde her 3 netter i april 2024

8/10 – Bra

Brandy

Reiste med familie
Likte: Renhold
Likte ikke: Personale og service
maybe it could have been just me. But staff could have been a little bit more friendlier. Housekeepers were awesome and extremely friendly. The room was pretty nice. I would say The room needed to be mop up more Often the floors were really dirty. But overall, I enjoyed my stay and I would definitely come back.
Bodde her 3 netter i april 2024

8/10 – Bra

Brandon

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024

10/10 – Utmerket

Kathy

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very nice property. Stayed in room with balcony.
Bodde her 2 netter i april 2024

8/10 – Bra

Anelies

Reiste med familie
Likte: Renhold, personale og service og fasiliteter
overall was convenient
Bodde her 1 natt i april 2024

6/10 – Grei

Stacey

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024

8/10 – Bra

Chris

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
We stayed in the biggest nicest room possible. The room was great but the rate was pretty insane. Would recommend!
Bodde her 2 netter i april 2024

8/10 – Bra

Joyce

Reiste med familie
Likte: Renhold
Likte ikke: Personale og service
Front desk staff was very unfriendly and unconcerned about any issues you might have. Room was very nice and clean but bed/mattress was very noisy if you even turned over. We had a room with an adjoining door and you could hear everything going on next door. The family there yelled at each other all day and slammed their doors the whole time. I know this isn’t the hotel’s fault but I wouldn’t stay in a room with an adjoining door again.
Bodde her 1 natt i april 2024

8/10 – Bra

Jamie

Reiste med familie
Likte: Personale og service og overnattingsstedets bygg og tilstand
Floors in room seemed dirty and bathtub was clogged. The room was nice and beds were comfortable. Decent place for the money.
Bodde her 4 netter i april 2024

10/10 – Utmerket

Brenda

Reiste med familie
Likte: Personale og service og overnattingsstedets bygg og tilstand
It is an outside corridor to access the rooms. Rooms are clean and updated. Wierd wall switch controlled all lights and electricity. If overhead light is off all of the room lights are off. Hmm. Couldn't charge phones at night table plug due to that.
Bodde her 1 natt i april 2024

10/10 – Utmerket

Taquina

Bodde her 2 netter i april 2024

10/10 – Utmerket

Dagney

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The parking lot and garage
Bodde her 2 netter i april 2024

8/10 – Bra

Carol

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 5 netter i mars 2024

10/10 – Utmerket

Monica og Union

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
3 pools 3 hots tubs great view spacious rooms
Bodde her 3 netter i april 2024

8/10 – Bra

Brenda

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Was just a few miles from shopping and restaurant.
Bodde her 3 netter i april 2024

10/10 – Utmerket

Becky

Reiste med familie
Likte: Renhold, personale og service og fasiliteter
Kids loved the indoor pool! Breakfast was pretty good! Rooms were very clean & nice. Suggestion; would be nice to have "room #'s on parking spaces " After our outing, we had to park near the office because others had taken all spots near our room. It was on Friday night, so there were probably visitors taking the spots. Shouldn't have to hunt for a parking space away from your room, especially carrying luggage. Also, when getting a room on the 3rd floor, you may want to ask if the elevator is near your room if you have an eldery person, or someone with you that can't use stairs. Just something to consider. Overall, we were highly satisfied with our choice & loved our trip♡ we will definitely stay here again on future trips. One more point, Golden Corral was by far the best, & most economical place to eat. Spent $75 @ Shoney's for 4 but $58 @ Golden Corral. Much better food too!
Bodde her 1 natt i april 2024

8/10 – Bra

Jacob

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Stay was great. Line for breakfast was long
Bodde her 3 netter i april 2024

10/10 – Utmerket

Abby

Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The pool area was very nice, and they had nice little outdoor patio that was nice to sit at night, felt very safe.
Bodde her 2 netter i april 2024

10/10 – Utmerket

Sabita

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024

10/10 – Utmerket

Sondra

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Within walking distance to shops and Dolly’s Stampede.. Kids loved the pool. Beds where comfortable. A little noisy kids running around going to and from pool at night making noise but other than that no complaints… will stay again
Bodde her 2 netter i april 2024

6/10 – Grei

Joshua

Reiste med partner
Likte: Renhold og personale og service
Likte ikke: Fasiliteter
The room was clean, however there were little bugs ( not roaches or bed bugs) all over in the bathroom and around the water. The pool/ hot tub was so full I couldn't even fit in. Parking was terrible. Free... yes... but we couldn't park by our door. We parked very far away because everything was full. The breakfast was decent for free breakfast, however there was only one waffle maker and a long line to use the only one waffle maker. It was also so crowded in the dining area you had nowhere to sit. Out side our hotel room was very loud at night from other guests outside. Overall I wouldn't pay more than $100 for a room if I went back. It wasn't the worst hotel ever...just meh

8/10 – Bra

Shunderice

Reiste med familie og små barn
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Enjoyed our nights there. Staff was very friendly and helpful and kids really enjoyed the pool. Thank you to the cleaning staff as well!
Bodde her 2 netter i april 2024

4/10 – Dårlig

Mark og Louisville

Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024
Svar fra Staff den 11. apr. 2024
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

6/10 – Grei

Kelly

Reiste med familie og små barn
The water in the inside swim area wasn’t warm at all, The shower water didn’t stay hot you had to take a Luke warm shower. The rooms need to be upgraded and the staff could have been a lil nice and friendly
Bodde her 2 netter i april 2024

10/10 – Utmerket

Chloe

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Big hotel with tons of cool amenities
Bodde her 2 netter i april 2024

4/10 – Dårlig

Stacy

Reiste med familie og små barn
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Our room smelled of cigarettes, even though it was a non smoking room. Staff seemed bothered to switch our room. Guest running up and down hallway until 3 am.
Svar fra Staff den 8. apr. 2024
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

8/10 – Bra

Tim

Reiste med familie og små barn, Reiste med familie
Likte: Renhold og personale og service
The BW is a solid hotel. It's nothing fancy but gets the job done. On the parkway but also has an enterence on the river side which is nice to avoid traffic. Good breakfast area and indoor pool for the kids. The tv is prob a 32 inch which seems small for a hotel and bathroom could be better but it's the BW not the Ritz Carlton so no complaints.
Bodde her 2 netter i april 2024

10/10 – Utmerket

Diana

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024

10/10 – Utmerket

Amber

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything g was amazing definitely will be back to stay
Bodde her 2 netter i april 2024

8/10 – Bra

Laurie og Brunswick Hills

Likte: Renhold
Bodde her 2 netter i mars 2024

10/10 – Utmerket

Angela

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The breakfast was nice
Bodde her 3 netter i april 2024

10/10 – Utmerket

Keva

Reiste med familie og små barn
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Room was clean and I enjoyed the balcony.
Bodde her 3 netter i april 2024