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Anmeldelser av Royal Palms Resort and Spa, part of Hyatt

5 out of 5
Royal Palms Resort and Spa, part of Hyatt
5200 E Camelback Road, Phoenix, AZ

Anmeldelser

9,2

Fantastisk

Rangering på 10 − Utmerket. 728 av totalt 1002 anmeldelser." "
Rangering på 8 − Bra. 165 av totalt 1002 anmeldelser." "
Rangering på 6 − Grei. 62 av totalt 1002 anmeldelser." "
Rangering på 4 − Dårlig. 36 av totalt 1002 anmeldelser." "
Rangering på 2 − Forferdelig. 11 av totalt 1002 anmeldelser." "

9,4/10

Renhold

9,6/10

Personale og service

9,2/10

Fasiliteter

9,2/10

Overnattingsstedets bygg og tilstand

9,2/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort

10/10 – Utmerket

Paul

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
What a beautiful place. Definitely an old money low key vibe. Spanish colonial architecture. Winding paths across the landscaped grounds, lots of little nooks and cranny’s. Pool and hot tub was 24/7 which is nice when you arrive late. Poolside service was attentive.
Bodde her 2 netter i mai 2024
Svar fra Royal Palms Resort & Spa den 23. mai 2024
Hello Paul, We're so glad to hear you had a great time at the resort and enjoyed the amenities. Thank you for taking the time to share your feedback with us. We hope to see you again soon!

10/10 – Utmerket

monica

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Historic boutique hotel in central Phoenix. Beautiful grounds, attentive, helpful staff. Quiet.
Bodde her 1 natt i mai 2024
Svar fra Royal Palms Resort & Spa den 13. mai 2024
Hello Monica, Thank you for sharing your review with us. We are so pleased to hear that you had a great time.

10/10 – Utmerket

John

Forretningsreisende
Likte: Fasiliteter
Beautiful property!
Bodde her 1 natt i mai 2024
Svar fra Royal Palms Resort & Spa den 13. mai 2024
Hello John, Thanks so much for sharing your review, we hope to welcome you back again in the near future.

10/10 – Utmerket

Robert Hans

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful property that makes you feel like you are in a hacienda in Spain
Bodde her 3 netter i april 2024
Svar fra Royal Palms Resort & Spa den 13. mai 2024
Hello Robert, Thank you for your review. We're so happy to hear you enjoyed your stay!

6/10 – Grei

Priscilla

Likte: Overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Have always loved this hotel. Unfortunately, it was grossly understaffed and the staffing they did have was somewhat pleasant with no training of 5-star customer service. Many of the spa services were “not available” because only 4 technicians were working this past weekend with a hotel at capacity. I hope they can turn it around - sadly disappointed and very underwhelmed.
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Carla og Mont Belvieu

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This property is really beautiful! Wes checked us in when we arrived and he was so pleasant and helpful - great experience there. The room was clean and the views from almost anywhere on property are gorgeous. So many little spots to just relax and "zen out" if need be. We did a spa day and the spa was nice. The dressing room areas are a little small, but clean so that was most important to us. It was a busy wedding weekend, but seeing how beautiful everything was just made it better. A great property and I would definitely stay again!
Bodde her 3 netter i april 2024
Svar fra Royal Palms Resort & Spa den 1. mai 2024
Hello Carla, Thank you for providing your feedback from your recent stay. We are so happy to know that you had a relaxing escape and enjoyed your time on property and at Alvadora Spa. We hope to welcome you back soon!

10/10 – Utmerket

Tyler

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 5 netter i april 2024

10/10 – Utmerket

Matthew

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This resort is very quaint and amazing. Amazing views and place to get away.
Bodde her 3 netter i april 2024
Svar fra Royal Palms Resort & Spa den 1. mai 2024
Hello Matthew, Thank you so much for taking the time to share your review. We are glad to know you had a wonderful time!

10/10 – Utmerket

Bryan

Bodde her 1 natt i april 2024

8/10 – Bra

Brad

Reiste med familie
My wife and I enjoyed our stay. The property has several little gardens that are beautiful. The pool and pool staff were very nice and took good care of us. We had breakfast at the restaurant and it was just average for the price. Overall we would stay here again.
Bodde her 5 netter i april 2024
Svar fra Royal Palms Resort & Spa den 19. apr. 2024
Hello Brad, Thank you for sharing your feedback with us. We're so glad to hear that you enjoyed the atmosphere of the resort and working with our staff. We hope to see you again soon!

10/10 – Utmerket

Beth S

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful, peaceful, private resort. The staff were professional, friendly and accommodating. The fireplaces and fountains in our casita and throughout the resort were wonderful surprises.
Bodde her 4 netter i april 2024
Svar fra Royal Palms Resort & Spa den 15. apr. 2024
Hello Beth, Thank you so much for your kind review. We're happy to hear that you had a great experience during your stay!

10/10 – Utmerket

Donna og Athens

Bodde her 2 netter i april 2024

10/10 – Utmerket

Mark

Bodde her 1 natt i mars 2024

10/10 – Utmerket

Tim

Bodde her 4 netter i februar 2024

10/10 – Utmerket

Karen

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This property is beautiful!! The scenery is awesome! The staff was wonderful and ensured i was comfortable and my needs were taken care of. I would definitely stay here again my next trip to Phoenix. Oh, my spa experience was wonderful!!
Bodde her 3 netter i februar 2024
Svar fra Royal Palms Resort & Spa den 21. feb. 2024
Hello Karen, Thank you very much for taking the time to share your feedback with us. We are pleased to know that you had a wonderful time at the resort and enjoyed your stay. We look forward to your return visit!

10/10 – Utmerket

Tom

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful grounds. Warm and inviting atmosphere in bar and restaurant. Staff very friendly and accommodating.
Bodde her 5 netter i januar 2024
Svar fra Royal Palms Resort & Spa den 5. feb. 2024
Hello Tom, Thank you for sharing your review with us. We are glad to know you had a great time on property. We hope to welcome you back again soon!

10/10 – Utmerket

Karen og Huntington Beach

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It's absolutely gorgeous. Our room was clean and cozy. We had beautiful views from our patio. We walked around the resort and enjoyed every moment. It was relaxing just to be on the grounds. The stay was worth every penny.
Bodde her 3 netter i januar 2024
Svar fra Royal Palms Resort & Spa den 5. feb. 2024
Hello Karen, Thank you very much for taking the time to share your feedback with us. We are happy to hear that you had such a wonderful time. We look forward to welcoming you back again soon!

10/10 – Utmerket

susan

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Beautiful property and amazing Staff. Barbara walked us to our room and told us about the history of the hotel. She added a lovely touch to our stay. The breakfast was wonderful and Jeff was friendly and attentive.
Bodde her 1 natt i januar 2024
Svar fra Royal Palms Resort & Spa den 8. jan. 2024
Hello Susan, Thank you for taking the time to provide your feedback from your visit. We appreciate the details and are happy to know that you had a wonderful time. We hope to see you again soon!

10/10 – Utmerket

leyton

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
One of our favorites! Quiet. Lots of ambiance. It's just so easy to feel relaxed there.
Bodde her 1 natt i desember 2023
Svar fra Royal Palms Resort & Spa den 8. jan. 2024
Hello Leyton, Thank you very much for sharing your review with us. We are happy to hear that you enjoyed your visit!

8/10 – Bra

Mohammed

Forretningsreisende, Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023

10/10 – Utmerket

Joshua

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Terrific experience!
Bodde her 3 netter i desember 2023
Svar fra Royal Palms Resort & Spa den 8. jan. 2024
Hello Joshua, Thanks so much for your review! We hope to welcome you back again soon!

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i desember 2023

10/10 – Utmerket

Ross og Swarthmore

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The Palms is a wonderful unique resort and T Cook’s is one of the best restaurants one could enjoy. A magical place to stay.
Bodde her 3 netter i november 2023
Svar fra Royal Palms Resort & Spa den 19. des. 2023
Hello Ross, Thank you for taking the time to share your review with us. We are happy to hear that you had a wonderful experience and we look forward to welcoming you back again soon!

10/10 – Utmerket

Mark

Bodde her 1 natt i desember 2023

10/10 – Utmerket

Marisol

Bodde her 2 netter i desember 2023

10/10 – Utmerket

Kimberly

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Spoil yourself, stay here!
Absolutely magnificent. Staff super friendly, the property is amazing and very well kept. From the valet guys (super nice and warm guys), to reception (professional and very welcoming) to the barman and servers at T Cooks. Eat on property, the food is amazing. The non alcoholic cocktails were also fantastic. All the historical nuances of the mansion are preserves, it's so beautiful. Alvador spa experience was fantastic.
Bodde her 1 natt i desember 2023
Svar fra Royal Palms Resort & Spa den 5. des. 2023
Hello Kimberly, Thank you very much for taking the time to share such a wonderful review. We truly appreciate the feedback and details of your visit. We look forward to sharing with our team and welcoming you back soon!

10/10 – Utmerket

philip

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
the resort was great staff was great T cooks was great the only thing that got me was that there was really nothing to do at night in the hotel but go to the bar and listen to a house type band that was not to my liking . i would have liked to play darts or shoot some pool or anything else other then sit and stare at the stars and listen to old people
Bodde her 3 netter i november 2023
Svar fra Royal Palms Resort & Spa den 29. nov. 2023
Hello Philip,We are so happy to hear that you enjoyed your experience with our staff and at T. Cook's. We do appreciate your additional feedback and this is helpful to share with our teams. We hope to see you again soon!

8/10 – Bra

Jonathan og Fishers

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We absolutely enjoyed our stay. Service is outstanding. Food was great and a lot on each plate. Pool was nice. We look forward to going again.
Bodde her 6 netter i november 2023
Svar fra Royal Palms Resort & Spa den 29. nov. 2023
Hello Jonathan, Thank you so much for your review. We are happy to hear that you had such a great time. We look forward to welcoming you back again soon!

10/10 – Utmerket

craig

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff was simply amazing… every interaction was above standard… beautiful property!!
Bodde her 2 netter i november 2023
Svar fra Royal Palms Resort & Spa den 29. nov. 2023
Hello Craig, Thank you so much for the kind words. We appreciate your review and look forward to having you back soon!

8/10 – Bra

Patricia

Reiste med en gruppe
Extra charges
Was disappointed that there was a high resort fee and you had to valet your car and then they charged for parking. That seemed excessive
Bodde her 2 netter i november 2023

10/10 – Utmerket

Raegan

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i november 2023

10/10 – Utmerket

Jacob

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Amazing thanks!
Bodde her 2 netter i november 2023

10/10 – Utmerket

Thomas og Stockton

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Magnificent historical property
Bodde her 1 natt i oktober 2023

10/10 – Utmerket

Stephanie

Reiste med partner
A beautiful, romantic getaway! Highly recommend! Excellent service and fantastic dining options. We can’t wait to return!
Bodde her 2 netter i oktober 2023
Svar fra Royal Palms Resort & Spa den 23. okt. 2023
Hello Stephanie, Thanks so much for sharing your feedback with us! We are glad to know that you enjoyed your time at the resort. We look forward to welcoming you back.

10/10 – Utmerket

Jeff

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
They offer old world charm in an environment that is warm, inviting and first class. After staying there for 5 days, I have to give kudos to the staff. Every interaction was friendly, helpful and professional. The property itself is awesome. It has charm, terrific views of Camel Back mountain, and is set up so that corporate events, weddings are kept separate and private from individual and family guests. I will definitely be going back.
Bodde her 5 netter i oktober 2023
Svar fra Royal Palms Resort & Spa den 23. okt. 2023
Hello Jeff, Thank you for taking the time to provide your review. We are so happy to hear that you had a great time on property and interacting with our staff. We hope to welcome you back again in the near future!

10/10 – Utmerket

Iryna og Carol Stream

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Amazing property
Bodde her 2 netter i oktober 2023

10/10 – Utmerket

Sandy

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I was a bit disappointed . The last time I was here, it was not owned by Hyatt. It seems a bit run down in areas and not well cared for. The check in area seemed cluttered and tacky. I remember it as pristine, very up- scale and classy. It just seemed like another commercial property— not unique— and overpriced. Disappointed!
Bodde her 1 natt i oktober 2023
Svar fra Royal Palms Resort & Spa den 2. okt. 2023
Hello Sandy, We appreciate you taking the time to share your feedback with us. We are sorry to have missed the mark on maintaining expectations. We will provide this comment to our teams for further review.

10/10 – Utmerket

kenji

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
host and help very nice
Bodde her 1 natt i september 2023

10/10 – Utmerket

Janna

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i september 2023

10/10 – Utmerket

Kurt

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i september 2023

10/10 – Utmerket

Jennifer

Bodde her 1 natt i september 2023

10/10 – Utmerket

Richard

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i august 2023

10/10 – Utmerket

Teresa

Bodde her 2 netter i august 2023

10/10 – Utmerket

Christian

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i august 2023

10/10 – Utmerket

Marlena

Bodde her 1 natt i august 2023

10/10 – Utmerket

Erron

Bodde her 1 natt i august 2023

10/10 – Utmerket

Beatriz

Bodde her 1 natt i august 2023

6/10 – Grei

Robert

Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
small but big issue
Good Afternoon, The resort and all the staff was very pleasantly receiving and the ambiance was truly a delight for my wife an I. Only issue, and unfortunately is a big one for us, is that our room was infested with assortments of bugs (ants and tiny spiders) We checked in late in the evening and didn't notice them till our next morning showers....First easily noticed on the The shower curtain, which made us look down throughout the floor and therefore noticed that they were everywhere on the floor from that point forward traced them into the bedroom and near the fireplace. I presented the issue first thing, brought some of the physical proof on a piece of toilet paper of the bugs we killed. The staff was very attentive & apologetic but was also told not much could be done about it other then refunding a resort fee. It was only a 1 Night stay for us but Wife and I are not feeling very accommodated about that. -Rob Medina
Bodde her 1 natt i juli 2023

10/10 – Utmerket

Meagan

Likte: Renhold, personale og service og romkomfort
Bodde her 1 natt i juli 2023