Came to Phoenix for a relaxing weekend getaway with my pregnant wife. After laying down to sleep the first night, we very quickly realized that our room was located directly in front of a train crossing that went *ding ding ding ding ding ding* all night long every 20-30 minutes. Didn’t get any sleep the first night so we called down to the reception in the morning & asked to move rooms. They said they couldn’t accommodate that but they could offer us ear plugs. They had clearly heard this complaint before. When we came back to the room for the 2nd night, the room hadn’t been serviced, so there were no clean towels, soaps, etc. We were frustrated but tried to keep a positive attitude as my wife is pregnant & we were on this trip as a small getaway. We laid down to sleep the 2nd night and after a couple rounds of the *ding ding ding ding ding* being loud enough to hear through ear plugs, decided that it was too loud & annoying. We packed up our things & left the hotel & drove back home to Las Vegas in the middle of the night.
I honestly hate leaving bad reviews but I definitely wouldn’t stay at this property again. Bummer.