Terrasse/patio
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Anmeldelser av Home2 Suites by Hilton Phoenix Airport North, AZ

3 out of 5
Home2 Suites by Hilton Phoenix Airport North, AZ
888 N 44th street, Phoenix, AZ

Anmeldelser

9,2

Fantastisk

Rangering på 10 − Utmerket. 293 av totalt 395 anmeldelser." "
Rangering på 8 − Bra. 65 av totalt 395 anmeldelser." "
Rangering på 6 − Grei. 21 av totalt 395 anmeldelser." "
Rangering på 4 − Dårlig. 8 av totalt 395 anmeldelser." "
Rangering på 2 − Forferdelig. 8 av totalt 395 anmeldelser." "

9,4/10

Renhold

9,4/10

Personale og service

9,2/10

Fasiliteter

9,4/10

Overnattingsstedets bygg og tilstand

9,2/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Jessica

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Had a perfect stay at this Homes2 Hilton. The front desk staff was incredibly friendly, hospitable, and accommodating. The facilities and room were immaculate. Great gym. Appreciated the free airport shuttle. Highly recommend for a stay in Phoenix if you don’t mind being a 10-15 min car ride from downtown.
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Crystal

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Absolutely beautiful! So spacious! Pictures do not do it Justice! Extended family was able to stay together and get lots of visiting time in while in town for a wedding
Bodde her 1 natt i april 2024
Svar fra Andrew, FDA den 11. mai 2024
Crystal, we are very thankful that you and your family found our amenities to your liking. We appreciate you taking the time to leave us positive feedback and look forward to your next visit.

10/10 – Utmerket

Jerry

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra Andrew, FDA den 11. mai 2024
Jerry, thank you for your 5 out of 5 score for our property. We appreciate that you found our amenities to your liking.

10/10 – Utmerket

Susan

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Comfortable. The bed and linens were amazing. We liked the curtain divider between the bed and lounge area. Juan at the front desk was professional and very helpful. Appreciated the full complementary breakfast and airport shuttle.
Bodde her 1 natt i april 2024
Svar fra Andrew, FDA den 26. apr. 2024
Susan, thank you for staying with us and taking the time to leave positive feedback. We are happy to hear we made such an impression on you and your family. We look forward to creating a similar experience on your next visit to Home2 Suites Phoenix Airport North.

10/10 – Utmerket

Manuel og San Juan

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Excelente lugar.
Bodde her 3 netter i januar 2024
Svar fra Front Desk den 23. apr. 2024
Manuel, thank you for staying with us and taking the time to leave positive feedback. We appreciate you and welcome you back on your next trip to Home2 Suites Phoenix Airport North.

8/10 – Bra

Melissa

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff were super nice. Rooms nice. Ok for a one night stay!
Bodde her 1 natt i april 2024
Svar fra Kiki den 22. apr. 2024
Melissa, thank you for the 4/5 we greatly appreciate your review. We are glad to see you enjoyed your stay and we hope to see you again soon.

2/10 – Forferdelig

Christine

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Didn’t receive a Hilton honors bag despite being an honor member, didn’t have enough towels for the number of guests in the room, when I called to ask for extra towels I was told I had to walk to the front desk to get them. Then we went to open the pull out couch for our kids to sleep on and it was dirty and unmade. It looked as though there were blood stains on the mattress. The room had no sheets and we had to walk down to the front desk to get them ourselves. The pool water was gross. I’ve never stayed at a place that made me fetch my own housekeeping, especially when the linens should have been here in the first place. There are better places to stay, don’t waste your money.
Bodde her 1 natt i april 2024
Svar fra Guest Services den 18. apr. 2024
We apologize you did not enjoy your stay with us, Christine. We are following up with management regarding your feedback and will address accordingly.

8/10 – Bra

Siva

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good staff. Check-in was smooth. Overall nice experience.
Bodde her 1 natt i april 2024
Svar fra Kiki den 12. apr. 2024
Siva, thank you for the 4/5 we are pleased to see you enjoyed your stay with us. If you ever find yourself in Phoenix, we hope you chose us to welcome you "home" again.

10/10 – Utmerket

Mario

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Kiki den 5. apr. 2024
Mario, thank you for the 5/5 we appreciate it. We are glad to see you enjoyed your stay with us and we hope to see you again soon.

10/10 – Utmerket

PAUL

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Clean
Bodde her 1 natt i mars 2024
Svar fra Kiki den 2. apr. 2024
Paul, thank you for the 5/5 we appreciate it and hope to see you again soon.

8/10 – Bra

Kimberly

Likte: Renhold og personale og service
Nice hotel. Great staff- super accomodating. They let me check in early & have a late check out. Wonderful breakfast in AM. Only complaint, my room could have been cleaner. I felt it needed a refresh & better sanitation.
Bodde her 2 netter i mars 2024
Svar fra Kiki den 1. apr. 2024
Kimberly, thank you for the 4/5 we appreciate it. We are glad you enjoyed your stay. We love to hear that you enjoyed our breakfast and staff. We hope to see you again in the future.

8/10 – Bra

Tanisha

Reiste med familie
Likte: Personale og service
Overall, our stay was a good value but I would recommend other hotels before this one. We were there for a soccer tournament. We had a great experience when we stayed at another, perhaps newer Home2 Suites in California, so expectations were high. Unfortunately, this property did not live up to our first stay. The bed was not made correctly. The mattress cover/bed skirt was used as a blanket and I had to remake the bed. We typically do not use housekeeping while we travel on shorter trips. The bathroom, particularly the tub, had tiny gnats all over it. We would wash them drain and they would return every single day. Our schedule was hectic so I didn't bother to complain. The property, like most others in the area, was full because of the tournament. We did not have a lot of choices so we decide to stay in the room we had. The breakfast offered a decent selection but my son thought the waffles and syrup tasted awful. He ate a few other items but eventually went to the grocery store and had breakfast in our room. The staff was friendly and helpful and the rest of the room appeared clean. We visited teammates staying in other nearby hotels at similar price points and liked those a bit better. I would only book this hotel again if those other hotels were not available.
Bodde her 4 netter i februar 2024
Svar fra Kiki den 23. feb. 2024
Tanisha, we apologize that this is the experience you received while on property with us. This is definitely not up to standards, and we sincerely apologize for the inconvenience. We hope your family is not forever sworn away from the Home2 brand and will hopefully give us another chance. Thank you so much for leaving a review so we can address the situation head on.

10/10 – Utmerket

Connie

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
It was clean and comfortable.
Bodde her 1 natt i februar 2024
Svar fra Kiki den 17. feb. 2024
Connie, we glad to see that your stay was a 5/5! We truly appreciate you taking the time to provide feedback, and hope we get the chance to see you again in the future.

10/10 – Utmerket

David

Bodde her 1 natt i februar 2024
Svar fra Kiki den 17. feb. 2024
David, we glad to see that your stay was a 5/5! We truly appreciate you taking the time to provide feedback, and hope we get the chance to see you again in the future.

10/10 – Utmerket

Carlos C

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
clean property
Bodde her 4 netter i januar 2024
Svar fra Kiki den 17. feb. 2024
Carlos, we glad to see that your stay was a 5/5! We truly appreciate you taking the time to provide feedback, and hope we get the chance to see you again in the future.

8/10 – Bra

Loraine

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nice hotel
Very nice professional desk manager. We watched take care of a problem guest and a phone call from another guest before he got to us, but he remained pleasant and patient. Good job!
Bodde her 1 natt i januar 2024
Svar fra Kiki den 17. feb. 2024
Loraine, we glad to see that you enjoyed your stay. We truly appreciate you taking the time to provide feedback, and hope we get the chance to see you again in the future.

10/10 – Utmerket

Kami

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The staff were all friendly, it’s conveniently located near major freeways. Rooms was nice and clean and quiet! This is our 2nd time staying here.
Bodde her 3 netter i desember 2023
Svar fra Kiki den 17. feb. 2024
Kami, we glad to see that your stay was a 5/5! We truly appreciate you taking the time to provide feedback, and hope we get the chance to see you again in the future.

10/10 – Utmerket

Keith

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Our stay was great, look forward to staying again
Bodde her 1 natt i januar 2024
Svar fra Kiki den 17. feb. 2024
Keith, we glad to see that your stay was a 10/10! We truly appreciate you taking the time to provide feedback, and hope we get the chance to see you again in the future.

10/10 – Utmerket

Richard

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024
Svar fra Kiki den 17. feb. 2024
Richard, we glad to see that your stay was a 10/10! We truly appreciate you taking the time to provide feedback, and hope we get the chance to see you again in the future.

10/10 – Utmerket

Laura

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i januar 2024
Svar fra Kiki den 17. feb. 2024
Laura, we glad to see that your stay was a 10/10! We truly appreciate you taking the time to provide feedback, and hope we get the chance to see you again in the future.

10/10 – Utmerket

Diana

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024
Svar fra Kiki den 17. feb. 2024
Diana, we glad to see that your stay was a 10/10! We truly appreciate you taking the time to provide feedback, and hope we get the chance to see you again in the future.

10/10 – Utmerket

Chris

Svar fra Kiki den 17. feb. 2024
Chris, we glad to see that your stay was a 5/5! We truly appreciate you taking the time to provide feedback, and hope we get the chance to see you again in the future.

10/10 – Utmerket

Birgit

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very friendly staff . Great breakfast and beautiful room with a kitchenette. Would stay again
Bodde her 1 natt i januar 2024
Svar fra Kiki den 17. feb. 2024
Birgit, we glad to see that your stay was a 5/5! We truly appreciate you taking the time to provide feedback, and hope we get the chance to see you again in the future.

4/10 – Dårlig

Nathan

Reiste med familie
Likte: Personale og service
Noisy, not the best nights sleep
Didn’t have the best nights sleep here. The room had an odd “leftover food” smell when we checked in, and the room was facing a busy freeway so it was very noisy at night. Breakfast was decent and the staff was friendly however, and shuttle was quick and on time.
Bodde her 1 natt i januar 2024
Svar fra Kiki den 17. feb. 2024
Nathan, we apologize that you didn't receive the best night of sleep due to the noise. We truly appreciate you taking the time to provide feedback, and hope we get the chance to see you again in the future.

10/10 – Utmerket

Cris

Likte: Fasiliteter
Great property close to the airport easy to get to and amazing staff. I was well briefed on the amenities of property and meal time. I had an amazing experience here.
Bodde her 1 natt i desember 2023
Svar fra Kiki den 17. feb. 2024
Cris, we glad to see that your stay was a 5/5! We truly appreciate you taking the time to provide feedback, and hope we get the chance to see you again in the future.

10/10 – Utmerket

Bruce

Bodde her 1 natt i desember 2023
Svar fra Kiki den 17. feb. 2024
Bruce, we glad to see that your stay was a 5/5! We truly appreciate you taking the time to provide feedback, and hope we get the chance to see you again in the future.

4/10 – Dårlig

Peter

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Likte ikke: Personale og service
What happened to customer service?
My first contact with the front desk was unhelpful. I had a 5 a.m. check in & was told the shuttle did not start until 6 a.m. No suggestions no cab company telephone. I crossed the parking lot to another IHG hotel where the woman at the front desk arranged a cab for me. I was tired so bought 2 items from the lobby market. Usurious! A small profit is expected but their prices were TRIPLE their retail value. When I paid, the new check in desk employee was somewhat rude. He was checking in a group but informed me (a guest) that either I put it on my room, or I could get in back of the line of people checking in. I understand that he had several people to deal with but he could have communicated the same info in a far pleasanter manner. Never again. Next time, I will reserve at the hotel across the parking lot for future trips to Phoenix.
Bodde her 1 natt i desember 2023
Svar fra Kiki den 17. feb. 2024
Peter, I just want to take the time to apologize for the service you received. We will take this as a learning opportunity to teach our staff to go above and beyond for our guest. Thank you for leaving a review we truly do appreciate it.

10/10 – Utmerket

James

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023
Svar fra Kiki den 17. feb. 2024
James, we are pleased to see that your stay with us was a 10/10! We are so grateful that you left a review. We hope to see you again in the future.

10/10 – Utmerket

Qiuming

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff is very friendly. Hotel is nice and new. Very worth it.
Bodde her 1 natt i desember 2023
Svar fra Kiki den 17. feb. 2024
Qiuming, we glad to see that your stay was a 5/5! We truly appreciate you taking the time to provide feedback, and hope we get the chance to see you again in the future.

10/10 – Utmerket

Kim og Spokane

Reiste med partner, Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Juan and Alex were fantastic!!!
Bodde her 1 natt i desember 2023
Svar fra Kiki den 17. feb. 2024
Kim, we glad to see that your stay was a 5/5! We truly appreciate you taking the time to provide feedback, and hope we get the chance to see you again in the future.

8/10 – Bra

Omar

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything is excellent at this hotel from top to bottom. The only thing that I didn’t like was the breakfast replenishment. Things were running out quick and there were no replenishment 🙂
Bodde her 1 natt i desember 2023
Svar fra Kiki den 17. feb. 2024
Omar, thank you for taking the time to leave us a review. We are glad to see that overall, you enjoyed your stay. I do want to apologize for the slow replenishment on the breakfast. We do hope to see you again in the future.

10/10 – Utmerket

?

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
There are something beyond my expectations such as featuring a dishwasher in the room and be friendly with pet.
Bodde her 1 natt i desember 2023
Svar fra Kiki den 17. feb. 2024
We glad to see that your stay was a 5/5! We truly appreciate you taking the time to provide feedback, and hope we get the chance to see you again in the future.

10/10 – Utmerket

John

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Clean, comfortable, spacious suite. Friendly, efficient staff.
Bodde her 2 netter i desember 2023
Svar fra Kiki den 17. feb. 2024
John, we glad to see that your stay was a 5/5! We truly appreciate you taking the time to provide feedback, and hope we get the chance to see you again in the future.

6/10 – Grei

LaTonya

Reiste med familie
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Likte ikke: Personale og service
Nice get better customer service people
When I checked in the clerk was very sarcastic and very rude the room was not set up for four even though it was reserved before I had to go back and ask for more towels and the clerk was very sarcastic
Bodde her 1 natt i desember 2023
Svar fra Kiki den 17. feb. 2024
LaTonya, I am sorry to see that your stay was not a 10/10! We will use this as a learning opportunity to go over great customer service skills with our front desk team. We truly appreciate you taking the time to provide feedback, and hope we get the chance to see you again in the future.

10/10 – Utmerket

Annette

Reiste med partner
Likte: Fasiliteter og overnattingsstedets bygg og tilstand
It was a nice, clean hotel. Roomy, good breakfast
Bodde her 1 natt i desember 2023
Svar fra Kiki den 17. feb. 2024
Annette, we glad to see that your stay was a 10/10! We truly appreciate you taking the time to provide feedback, and hope we get the chance to see you again in the future.

10/10 – Utmerket

Kelli

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The staff was wonderful
Bodde her 4 netter i desember 2023
Svar fra Kiki den 17. feb. 2024
Kelli, we glad to see that your stay was a 10/10! We truly appreciate you taking the time to provide feedback, and hope we get the chance to see you again in the future.

10/10 – Utmerket

Jennifer og Pemberville

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023
Svar fra Kiki den 17. feb. 2024
Jennifer, we glad to see that your stay was a 10/10! We truly appreciate you taking the time to provide feedback, and hope we get the chance to see you again in the future.

10/10 – Utmerket

charles

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 2 netter i desember 2023

8/10 – Bra

peijung

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Free breakfast, but not a lot of options.
Bodde her 1 natt i desember 2023

8/10 – Bra

Vu

Bodde her 2 netter i desember 2023

10/10 – Utmerket

Nancy

Bodde her 1 natt i desember 2023

6/10 – Grei

Benjamin

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 3 netter i november 2023

10/10 – Utmerket

John

Reiste med familie
Likte: Renhold og fasiliteter
Very clean and friendly Breakfast were great Rooms were very nice. Would definitely stay again
Bodde her 2 netter i desember 2023

10/10 – Utmerket

Jorge

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excelente atención en recepción desde el check in al check out, amables, serviciales, atentos. Hotel limpio, desayuno caliente incluído, habitaciones amplias y limpias.
Bodde her 2 netter i november 2023

6/10 – Grei

Shirley

Reiste med familie
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i desember 2023
Svar fra Alex den 13. des. 2023
Shirley, I am sorry to see that your stay was not a 10/10! We truly appreciate you taking the time to provide feedback, and hope we get the chance to see you again in the future.

10/10 – Utmerket

Jamie

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Amazingly clean. Great staff. Great breakfast. close to off ramp for convenience but quiet as well.
Bodde her 3 netter i november 2023

10/10 – Utmerket

Patricia

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The rooms were clean with a refrigerator, king bed, and pull out sofa bed.
Bodde her 1 natt i desember 2023

8/10 – Bra

Amy

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 2 netter i desember 2023

2/10 – Forferdelig

LONNA

Forretningsreisende
Likte: Overnattingsstedets bygg og tilstand og romkomfort
Likte ikke: Renhold og personale og service
I will think twice next time…
At check in, the desk clerk was very friendly to the Hispanic people in front of me. As soon as I stepped up his demeanor changed. He barely spoke to me mostly head nods. I told him I had a reservation he took my ID and flicked it back towards me on the counter. He ended up checking me in twice so at checkout the hotel refunded me for the second charge. He never told me my room number or any information about where things are located. It took ten minutes before we got water warm enough to stand in to shower. The sheets didn’t look clean had lint and hair on them. I’ve stayed here before and we loved it. Would think twice before staying here again. I traveled alone this time and as a woman I didn’t feel safe. It seemed like an apartment complex verses the hotel I’m used to staying at. There were several people in the room next to me that sounded like multiple children and one adult. It was very loud until 11pm. After traveling 9 hours and flying from DC I was absolutely exhausted or I wouldn’t have stayed.
Bodde her 1 natt i desember 2023

10/10 – Utmerket

Amy

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great short stay
We were in town for a concert at Chase Field and this hotel is close to the Metro train. I have to say the customer service was the best! Juan checked us in and did such a great job. Fast, efficient and very helpful. Best front desk experience in years.
Bodde her 2 netter i desember 2023