Eksteriør

Anmeldelser av Hampton Inn & Suites Phoenix Downtown

3 out of 5
Hampton Inn & Suites Phoenix Downtown
77 E Polk St, Phoenix, AZ

Anmeldelser

9,0

Fantastisk

Rangering på 10 − Utmerket. 751 av totalt 1106 anmeldelser." "
Rangering på 8 − Bra. 205 av totalt 1106 anmeldelser." "
Rangering på 6 − Grei. 76 av totalt 1106 anmeldelser." "
Rangering på 4 − Dårlig. 39 av totalt 1106 anmeldelser." "
Rangering på 2 − Forferdelig. 35 av totalt 1106 anmeldelser." "

9,4/10

Renhold

9,2/10

Personale og service

8,6/10

Fasiliteter

9,2/10

Overnattingsstedets bygg og tilstand

9,0/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

anja

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Veldig rent hotell med alt man trenger. hyggelige ansatte.
Bodde her 2 netter i oktober 2022
Svar fra Customer Care Team den 8. okt. 2022
Vi vil gjerne takke deg for at du tok deg tid til å skrive oss din hyggelige tilbakemelding, som vi leser med glede. Dine komplimenter angående hotellets renslighet samt våre fasiliteter og rom blir satt stor pris på. Vi vil også takke for at du anbefaler oss! Vi ser frem til å ønske deg velkommen igjen snart!

10/10 – Utmerket

Lindsay

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Attending for a baseball game - easy walk to the stadium. Was very comfortable in the area, felt safe.
Bodde her 2 netter i mai 2024

8/10 – Bra

Deborah

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Facility was lovely and front desk staff was wonderful. An error in our booking was corrected quickly and without drama. In a three night stay, housekeeping came in after our first night and made beds and replenished towels, but not coffee. They never came in again, which I found odd.
Bodde her 3 netter i mai 2024
Svar fra Customer Care Team den 24. mai 2024
Dear Deborah,Thank you for choosing us for your stay at Hampton Inn & Suites Phoenix Downtown! We're thrilled to hear you enjoyed our lovely facilities and experienced wonderful service from our front desk staff. We're sorry that our housekeeping fell short during your stay regarding the coffee replenishment. We appreciate you bringing this to our attention, and we will address this issue with our team to ensure we provide a consistent experience for all our guests. We look forward to welcoming you back for another memorable stay soon!Warm regards,Guest Experience Team Hampton Inn & Suites Phoenix Downtown

8/10 – Bra

Princess

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hampton Hotel is at a good spot in Downtown Phoenix. Walkable to Footprint Center about 10 minutes away. Specifically chose this hotel due to area and amenities included
Bodde her 1 natt i mai 2024
Svar fra Customer Care Team den 24. mai 2024
Hello there, thank you for choosing Hampton Inn & Suites Phoenix Downtown for your stay. We're delighted to hear that you enjoyed our convenient location in Downtown Phoenix and found our amenities to your liking. It's great to know that you found Footprint Center just a short walk away. We hope to welcome you back for another memorable stay soon! Thank you for your review.Warm regards,Guest Experience Team Hampton Inn & Suites Phoenix Downtown

10/10 – Utmerket

Paula

Reiste med familie
We liked that the hotel was close to many venues.
Bodde her 1 natt i mai 2024
Svar fra Customer Care Team den 23. mai 2024
Thank you for reviewing your recent experience at Hampton Inn & Suites Phoenix Downtown, Paula! We are delighted to know you had a 5-star experience at our hotel. Our prime location in Phoenix is a top draw for many guests, putting you close to the Phoenix Convention Center, Chase Field, restaurants, and more, and we are happy to hear you enjoyed our hotel's proximity to many venues. It was great serving you during your travels, and we hope to remain your accommodation of choice here for future visits. Thank you for staying with us on this journey. Have a safe trip!Warm regards,Guest Experience Team Hampton Inn & Suites Phoenix Downtown

10/10 – Utmerket

Jason

Likte: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra Customer Care Team den 23. mai 2024
Thank you for taking the time to post a 5-star review of our hotel, Jason! It's always great to be at the receiving end of a perfect rating, and we hope you had an enjoyable experience at Hampton Inn & Suites Phoenix Downtown. We appreciate you choosing our establishment for your lodging needs on this journey and look forward to welcoming you back soon for another great experience. Thanks again for your stay and your fabulous rating.Warm regards,Guest Experience Team Hampton Inn & Suites Phoenix Downtown

10/10 – Utmerket

Edward

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra Customer Care Team den 23. mai 2024
Many thanks for the fabulous rating, Edward! We're thrilled you had a positive experience with us and are delighted to have met your expectations on this visit. We appreciate you staying with us on this journey and hope to have the opportunity to welcome you back in the future for another satisfying stay. Thank you for choosing Hampton Inn & Suites Phoenix Downtown. Safe travels!Warm regards,Guest Experience Team Hampton Inn & Suites Phoenix Downtown

8/10 – Bra

Fumiko

Reiste med familie
Likte: Renhold og fasiliteter
エレベーターがカードキーをかざすタイプだったのだが、何回かうまくいかないことがあった。
Bodde her 2 netter i mai 2024
Svar fra Customer Care Team den 22. mai 2024
Hello Fumiko, Thank you for your feedback. We strive to ensure your stay is as hassle-free as possible and regret the inconvenience you experienced with our card key elevator system. We appreciate you bringing this matter to our attention, and we have informed our team to look into this and take appropriate action to address your concern. Despite this, we are glad you had a positive overall experience at our hotel, as reflected in your rating, and we are grateful for your patience and understanding. We hope to have another opportunity to host you and exceed your expectations with a more seamless experience. Thank you for choosing us. Safe travels!Warm regards,Guest Experience Team Hampton Inn & Suites Phoenix Downtown

10/10 – Utmerket

Stephen

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very Nice. What I didn't like is the parking fee. $42.00
Bodde her 1 natt i mai 2024
Svar fra Customer Care Team den 22. mai 2024
Thank you so much for the 5-star review, Stephen! We are grateful for the opportunity to serve you during your travels and are happy to hear you had a positive overall experience at Hampton Inn & Suites Phoenix Downtown. We are glad your stay was pleasant and hope you had easy access to everything you needed. We apologize that our parking fee caused you some dissatisfaction. Unfortunately, due to our downtown location, providing self or complimentary parking is not an option directly with the hotel. However, we constantly work to ensure that our valet parking service is priced in line with the other hotels in our downtown market and that we deliver the highest level of service during the parking experience. We sincerely hope this aspect of your stay did not take away from your overall experience too much. We look forward to welcoming you again for another pleasant stay during your next trip to the area. Thank you for choosing us. Safe travels!Warm regards,Guest Experience Team Hampton Inn & Suites Phoenix Downtown

10/10 – Utmerket

Irene

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mai 2024
Svar fra Customer Care Team den 21. mai 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 – Utmerket

Timothy

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The only thing they should have a bigger festuraunt ope more hours on saturday and sundays
Bodde her 1 natt i mai 2024
Svar fra Customer Care Team den 21. mai 2024
Many thanks for the 5-star review, Timothy! We appreciate your choice to stay with us at Hampton Inn & Suites Phoenix Downtown and your generosity with the rating. We hope your stay was relaxing and you had a good night's sleep at our property. We have noted your suggestions for our on-site restaurant, and we thank you for sharing your valuable feedback with us. We are constantly working to improve our facilities and services based on what we learn from our guests, and your insights will help us in our efforts. The advantage of our convenient location is you are also within easy reach of a great choice of restaurants, meaning there's never a shortage of options to quell your hunger. Thanks again for allowing us to serve you on this journey and for your review. We hope to see you again soon for another satisfying stay. Safe travels!Warm regards,Guest Experience Team Hampton Inn & Suites Phoenix Downtown

10/10 – Utmerket

Nicole

Reiste med en gruppe
Very nice and clean property. The breakfast was very good. Definitely would recommend this property
Bodde her 1 natt i mai 2024
Svar fra Customer Care Team den 21. mai 2024
Thank you for taking the time to leave a review, Nicole!We are thrilled to hear that you enjoyed your stay at our property and found it to be very nice and clean. We're glad that you also enjoyed the breakfast during your stay. We appreciate your recommendation and hope to welcome you back in the future. Your feedback is valuable to us and helps us continue to provide excellent service to our guests. Thank you again for choosing Hampton Inn & Suites Phoenix Downtown.Warm regards,Guest Experience Team Hampton Inn & Suites Phoenix Downtown

10/10 – Utmerket

Brian

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Everything
Bodde her 1 natt i mai 2024
Svar fra Customer Care Team den 21. mai 2024
Hello Brian, thank you for sharing your feedback with us. We're glad to hear that you enjoyed your stay at Hampton Inn & Suites Phoenix Downtown. Your satisfaction is important to us, and we appreciate you taking the time to let us know about your positive experience. We look forward to welcoming you back again soon. Have a great day!Warm regards,Guest Experience Team Hampton Inn & Suites Phoenix Downtown

8/10 – Bra

Mario

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra Customer Care Team den 15. mai 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 – Utmerket

Ricardo

Reiste med partner, Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good breakfast
Bodde her 4 netter i mai 2024
Svar fra Customer Care Team den 14. mai 2024
Thank you for taking the time to rate your stay at Hampton Inn & Suites Phoenix Downtown with five stars, Ricardo! We're thrilled you had a positive experience with us, and it's a pleasure to read that our complimentary breakfast appealed to you. We always strive to provide excellent value through value-added extras, and we are so glad you enjoyed our culinary offerings. We also hope your stay was comfortable and you had easy access to everything you needed. We are happy you chose us for your accommodation on this journey and look forward to having you back with us soon for another satisfying stay. Safe travels!Warm regards,Guest Experience Team Hampton Inn & Suites Phoenix Downtown

10/10 – Utmerket

Linnea og Burbank

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It is a very nice hotel. Great location for downtown stuff and close to the ball park. Staff and room were great.
Bodde her 2 netter i mai 2024
Svar fra Customer Care Team den 14. mai 2024
Dear guest, thank you for taking the time to share your positive experience with us! We're thrilled to hear that you enjoyed our convenient location, friendly staff, and comfortable accommodations. We appreciate your feedback and hope to continue providing excellent service for all our guests. We look forward to welcoming you back to Hampton Inn & Suites Phoenix Downtown in the future. See you soon!Warm regards,Guest Experience Team Hampton Inn & Suites Phoenix Downtown

10/10 – Utmerket

Misael

Bodde her 2 netter i mai 2024
Svar fra Customer Care Team den 14. mai 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 – Bra

Christian

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
4.5 stars! Great place to stay. The check-in staff were very helpful & informative and took care of my every request to the best of their ability! I felt very safe walking to the local restaurants & night spots nearby compared to the downtown areas of many other cities. The only issue I had was parking. It's valet only and I was on a very tight budget. I had to park in a metered spot nearby (there were plenty of spots available) which I could see from my upper floor window, however, I wish they had a parking garage for guests. The one across the street to the north was closed and almost completely empty.
Bodde her 1 natt i mai 2024
Svar fra Customer Care Team den 14. mai 2024
Hello Christian,Thank you for taking the time to leave a review of your recent stay at Hampton Inn & Suites Phoenix Downtown! We are thrilled to hear that you found our check-in staff helpful and informative, and that you felt safe exploring the local area. We appreciate your feedback regarding the parking situation. We understand how important affordable parking options are for our guests, and we are actively working on finding a solution to provide a more convenient parking experience. We apologize for any inconvenience this may have caused during your stay, and we hope to have the opportunity to welcome you back in the future. Thank you again for your valuable feedback!Warm regards,Guest Experience Team Hampton Inn & Suites Phoenix Downtown

8/10 – Bra

Hanumantha rao

nice
Bodde her 2 netter i mai 2024
Svar fra Customer Care Team den 11. mai 2024
Dear Hanumantha, Thank you for choosing Hampton Inn & Suites Phoenix Downtown for your recent stay and giving us a positive review. We are happy to know you had a pleasant experience at our hotel, and we hope your stay was comfortable and you had easy access to everything you needed. Your satisfaction is important to us, and we're glad we met your expectations on this visit. If there's anything specific you'd like to see more of or areas where you feel we could improve to elevate your stay in the future, we'd love to hear your thoughts. We hope to have the pleasure of hosting you again and look forward to sharing a 5-star experience with you on your next visit. Thank you for staying with us on this journey. Safe travels!Warm regards,Guest Experience Team Hampton Inn & Suites Phoenix Downtown

10/10 – Utmerket

Nila

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Front desk And cleaning staff are so friendly
Bodde her 2 netter i mai 2024
Svar fra Customer Care Team den 14. mai 2024
Thank you for taking the time to share your positive experience at Hampton Inn & Suites Phoenix Downtown, Nila! We are thrilled to hear that you found our front desk and cleaning staff to be friendly during your stay. Our team works hard to provide excellent service to all of our guests. We appreciate your feedback and it will be shared with our staff to continue to provide exceptional service. We look forward to welcoming you back on your next visit to Phoenix!Warm regards,Guest Experience Team Hampton Inn & Suites Phoenix Downtown

10/10 – Utmerket

??

Likte: Renhold og fasiliteter
Like it
Bodde her 1 natt i april 2024
Svar fra Customer Care Team den 11. mai 2024
Dear guest, Many thanks for taking a moment out of your busy schedule to review your experience at Hampton Inn & Suites Phoenix Downtown. We are grateful for your generosity with the rating and are happy to hear you enjoyed your time with us. It was a pleasure to host you, and we hope to see you again soon. Thank you for choosing us. Safe travels!Warm regards,Guest Experience Team Hampton Inn & Suites Phoenix Downtown

10/10 – Utmerket

Ricardo og Nogales

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice place
Bodde her 1 natt i mai 2024
Svar fra Customer Care Team den 10. mai 2024
Dear Ricardo, We sincerely appreciate your recent stay, perfect 5/5 rating, and endorsement of our hotel - thank you so much! At Hampton Inn & Suites Phoenix Downtown, we're committed to providing memorable experiences for our guests, and your complete satisfaction lets us know we're on the right track. We eagerly await your next visit and the chance to delight you again. Thank you for making us your hotel of choice on this journey. We are grateful for the opportunity to serve you. Safe travels!Warm regards,Guest Experience Team Hampton Inn & Suites Phoenix Downtown

10/10 – Utmerket

Bohdana

Bodde her 1 natt i mai 2024

10/10 – Utmerket

Diana

Reiste med partner, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Opt for the studio room, very spacious.
Bodde her 1 natt i mai 2024
Svar fra Customer Care Team den 7. mai 2024
Dear Diana, We sincerely appreciate your choice to stay with us at Hampton Inn & Suites Phoenix Downtown and your 5-star rating of our hotel - thank you very much! Indeed, our studios are ideal for guests who seek generous spaces for their comfort, and we thank you for recommending our studio rooms to potential guests. We hope your stay was comfortable and you had easy access to everything you needed. It was a pleasure to host you, and we can't wait to see you again soon for another positive experience. Thank you for considering us for your lodging needs on this journey. Safe travels!Warm regards,Guest Experience Team Hampton Inn & Suites Phoenix Downtown

10/10 – Utmerket

Ashley

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Clean room, helpful staff
Bodde her 2 netter i april 2024
Svar fra Customer Care Team den 7. mai 2024
Thank you for taking the time to share your 5-star experience at Hampton Inn & Suites Phoenix Downtown with us and others, Ashley! It is always a pleasure to receive positive feedback from our valued guests, and we are delighted to know that the clean room and the helpful hotel staff were highlights of your visit. We strive to provide the best services to our guests, and we are happy you enjoyed our accommodation and services. Your satisfaction is what drives us, and we remain committed to providing outstanding customer care to make every guest's interaction with us pleasant and remarkable. Thank you for staying with us on this journey. Safe travels!Warm regards,Guest Experience Team Hampton Inn & Suites Phoenix Downtown

10/10 – Utmerket

Katherine

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Had to use vale parking, so that made a little more expensive. The people parking were great though
Bodde her 1 natt i april 2024
Svar fra Customer Care Team den 7. mai 2024
Dear Katherine, Thank you for choosing Hampton Inn & Suites Phoenix Downtown for your accommodation on this trip and awarding us a perfect 5/5 rating. We sincerely appreciate your stay and your valuable feedback. We understand you don't usually expect to pay for parking when traveling to a Hampton-branded hotel. We do our very best to communicate regarding our valet-parking-only service ahead of time so that it is not a surprise for our guests. It is outlined on our website and highlighted in our pre-arrival communications. Unfortunately, due to our downtown location, providing self or complimentary parking is not an option directly with the hotel. However, we constantly work to ensure that our valet parking service is priced in line with the other hotels in our downtown market and that we deliver the highest level of service during the parking experience. We realize that additional costs can be inconvenient, and we are truly grateful for your understanding and kind words about our parking valets. We trust that the positives of your visit outweighed any downsides, and we hope to have the pleasure of welcoming you again when your travels bring you back to the area. Thank you for staying with us on this journey. It was wonderful having you as our guest recently. Safe travels!Warm regards,Guest Experience Team Hampton Inn & Suites Phoenix Downtown

10/10 – Utmerket

Mayra

Bodde her 2 netter i april 2024
Svar fra Customer Care Team den 22. mai 2024
Dear Mayra, we greatly appreciate your stay at Hampton Inn & Suites Phoenix Downtown and your perfect rating - thank you! Your complete satisfaction is our top priority, and we are so pleased we hit the mark for you. We are grateful to have you as a guest recently and hope to have the pleasure of hosting you again soon. Thank you for choosing us. Safe travels!Warm regards,Guest Experience Team Hampton Inn & Suites Phoenix Downtown

10/10 – Utmerket

Octavio

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
No much to say
Bodde her 1 natt i april 2024
Svar fra Customer Care Team den 2. mai 2024
Thank you for taking the time to review us and share a 5-star rating of our hotel, Octavio! We hope your stay was comfortable and enjoyable and you had easy access to everything you needed. It was a pleasure to host you, and we look forward to seeing you again soon when your travels bring you back to the area. Thank you for staying with us at Hampton Inn & Suites Phoenix Downtown. We are grateful for the opportunity to serve you.Warm regards,Guest Experience Team Hampton Inn & Suites Phoenix Downtown

10/10 – Utmerket

Michael

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Some homeless people I realize that is out of your control
Bodde her 3 netter i april 2024
Svar fra Customer Care Team den 30. apr. 2024
Thank you for choosing Hampton Inn & Suites Phoenix Downtown for your stay and giving us a perfect 5/5 rating, Michael! We hope your stay was relaxing and you had a good night's sleep at our property. Your comment about the transient population is duly noted. We understand that the homeless population in the downtown area is not what our guests want to experience. We continue to work with city officials to figure out how we can help advocate solutions for this issue. We thank you for your understanding and apologize if you found aspects of this to be off-putting. We trust that everything else was to your satisfaction, and we look forward to welcoming you again when your travels bring you back to the area. Have a safe trip!Warm regards,Guest Experience Team Hampton Inn & Suites Phoenix Downtown

10/10 – Utmerket

Jesus

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
A very good option if you want to stay downtown
Bodde her 1 natt i april 2024
Svar fra Customer Care Team den 29. apr. 2024
Dear Jesus, It's rewarding to hear your perspective on our hotel, and we are delighted to read you consider Hampton Inn & Suites Phoenix Downtown a very good option for those looking to stay downtown. We are truly fortunate to be situated where we are, being in the heart of Downtown Phoenix and close to the Phoenix Convention Center, Chase Field, and more, and we are pleased to know you appreciate the convenience of our great location. We also hope your stay was comfortable and you had easy access to everything you needed. It was a pleasure to host you, and we're excited to have you back for another 5-star experience. Thank you for choosing us. Safe travels!Warm regards,Guest Experience Team Hampton Inn & Suites Phoenix Downtown

8/10 – Bra

Jillian

Likte: Renhold
Bodde her 2 netter i april 2024
Svar fra Guest Experience Team den 29. apr. 2024
Dear Jillian, Thank you for reviewing your stay at the Hampton Inn & Suites Phoenix Downtown. We appreciate you taking the time to rate us and are pleased to learn you had a positive overall experience at our hotel, as reflected in your rating. We hope your stay was comfortable and you had easy access to everything you needed. Your satisfaction is important to us, and we're glad we met your expectations on this visit. If there's anything specific you'd like to see more of or areas where you feel we could improve to elevate your stay in the future, we'd love to hear your thoughts. We hope to have the pleasure of hosting you again and look forward to sharing a 5-star experience with you on your next visit. Thank you for choosing us. Safe travels!Warm regards,Guest Experience Team Hampton Inn & Suites Phoenix Downtown

10/10 – Utmerket

Jennifer

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Conveniently located and great customer service.
Bodde her 1 natt i april 2024
Svar fra Customer Care Team den 24. apr. 2024
Thank you for staying with us at Hampton Inn & Suites Phoenix Downtown and leaving us a 5-star rating, Jennifer! Our prime location in Phoenix is an outstanding feature of our hotel, and we are delighted to know our convenient location was a highlight of your visit, too. As we strive to deliver exceptional service to our guests, it's rewarding to hear that our customer service left a positive impression on you. Your complete satisfaction is our biggest compliment, and we hope to have the pleasure of welcoming you back many more times in the future. Thank you for making us your hotel of choice on this journey. We are grateful for the opportunity to serve you. Safe travels!Warm regards,Guest Experience Team Hampton Inn & Suites Phoenix Downtown

10/10 – Utmerket

Eileen

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Good and pretty hotel
Bodde her 1 natt i april 2024
Svar fra Customer Care Team den 22. apr. 2024
Thank you so much for the 5-star review, Eileen! It's a pleasure to read about your perception of our hotel, and we are delighted to hear that you had a positive impression of our establishment and found our property beautiful. We hope your stay was comfortable and you had easy access to everything you needed. It was great having you as a guest recently, and we look forward to seeing you again soon. Thank you for choosing Hampton Inn & Suites Phoenix Downtown. We sincerely appreciate your business and your feedback. Safe travels!Warm regards,Guest Experience Team Hampton Inn & Suites Phoenix Downtown

10/10 – Utmerket

Julienne og Stanton

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We. love that the property is very close to restaurants and the convention center. The staff was very friendly and the property was VERY CLEAN.
Bodde her 3 netter i april 2024
Svar fra Customer Care Team den 17. apr. 2024
Dear Julienne, We are delighted to read your glowing review of our hotel - thanks so much for sharing your wonderful experience at Hampton Inn & Suites Phoenix Downtown with us and others! It's a pleasure to hear you loved our convenient location that puts you close to the Phoenix Convention Center and a great selection of restaurants, and we are happy to know you appreciated our high cleanliness standards and the friendliness of our staff. Your satisfaction is what drives us, and we can't wait to see you again soon for another enjoyable experience at our hotel in Phoenix. Thank you for choosing us. Safe travels!Warm regards,Guest Experience Team Hampton Inn & Suites Phoenix Downtown

10/10 – Utmerket

Linda

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff excellent attention, breakfast good, easily walkable area.
Bodde her 1 natt i mars 2024
Svar fra Sean den 15. apr. 2024
Thank you so much for the great review! We love to hear that the staff were great and that you enjoyed the entirety of your stay! We can't wait to have you back as a guest! Hope to see you again soon!

10/10 – Utmerket

Joshua

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Customer Care Team den 15. apr. 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 – Utmerket

Timothy

Likte: Overnattingsstedets bygg og tilstand
Cleanliness
Bodde her 1 natt i april 2024
Svar fra Sean den 11. apr. 2024
Thank you so much for the feedback! We are glad to hear that you had a nice and clean stay with us! Hope to see you again next time you visit Downtown Phoenix!

8/10 – Bra

Lacey

Bodde her 1 natt i mars 2024
Svar fra Sean den 9. apr. 2024
Thanks for staying with us and sharing your feedback! What could we do to get that 5 out of 5 for next time you stay with us?

10/10 – Utmerket

Patricia S og Terryville

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
We had a very late arrival and Juan was exceptional getting us into our room fast, great advise, answered all our questions and made us feel very welcome! Room was clean, quiet and conveniently located to elevator. Will definitely be back
Bodde her 2 netter i april 2024
Svar fra Sean den 6. apr. 2024
We are so glad to hear that you enjoyed your stay with us! Glad that Juan could provide an exceptional welcome upon arrival! We can't wait to see you next time your travels bring you to Downtown Phoenix! Thanks for staying with us!!! :)

10/10 – Utmerket

Reid

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice and clean. Friendly Service.
Bodde her 1 natt i mars 2024
Svar fra Customer Care Team den 4. apr. 2024
Many thanks for the 5-star review, Reid! We appreciate you staying at Hampton Inn & Suites Phoenix Downtown and are pleased to hear that you had a positive impression of our accommodations, cleanliness standards, and friendly service. Your complete satisfaction is our greatest accomplishment, and we hope to exceed your expectations each time you choose us. Thank you for making us your hotel of choice on this journey. Safe travels!Warm regards,Guest Experience Team Hampton Inn & Suites Phoenix Downtown

8/10 – Bra

Dadisi

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
No onsite, non-valet parking
Bodde her 3 netter i mars 2024
Svar fra Customer Care Team den 2. apr. 2024
Thank you for the positive rating, Dadisi! We appreciate you staying with us at Hampton Inn & Suites Phoenix Downtown and are grateful you took the time to review us. We hope your stay was relaxing and you had a good night's sleep at our property. We regret to read about your displeasure with the lack of a self-parking facility. We understand your concern and apologize for any inconvenience caused. Unfortunately, due to our downtown location, providing self or complimentary parking is not an option directly with the hotel. However, we constantly work to ensure that our valet parking service is priced in line with the other hotels in our downtown market and that we deliver the highest level of service during the parking experience. Also, there are other parking options in the downtown area for our guests to decide which works best for them, and we'd be glad to work them out for you - please feel free to contact the front desk for assistance. We hope this aspect of your stay did not take away from the overall experience too much. We look forward to hosting you again when travels bring you back our way. Thank you for choosing us. Have a safe trip!Warm regards,Guest Experience Team Hampton Inn & Suites Phoenix Downtown

8/10 – Bra

Nate

Loved it
Bodde her 1 natt i mars 2024
Svar fra Customer Care Team den 2. apr. 2024
Thank you for giving us a positive review of our hotel, Nate! We appreciate your choice to stay at Hampton Inn & Suites Phoenix Downtown and are delighted to hear that you loved your time with us. We hope your stay was comfortable and you had easy access to everything you needed. Please do let us know if there is anything we can do to make your next stay even more enjoyable. Your complete satisfaction is our top priority, and we'd love to exceed your expectations on a future visit. We look forward to seeing you again soon and hope to share a 5-star experience during your next stay. Thank you for choosing us. Safe travels!Warm regards,Guest Experience Team Hampton Inn & Suites Phoenix Downtown

10/10 – Utmerket

Leann

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I liked how everything is close distance.
Bodde her 1 natt i mars 2024
Svar fra Sean den 29. mars 2024
We are glad to hear you enjoyed your stay and loved how close we are to everything downtown! Hope to see you again soon!

10/10 – Utmerket

Rocio

Bodde her 5 netter i mars 2024
Svar fra Sean den 19. apr. 2024
Thanks for the 5 out of 5! Glad to hear you had a great stay with us! Hope to see you again soon!

10/10 – Utmerket

Janice

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Loved our stay. Everything was great. The only thing lacking was no valet service from the airport.
Bodde her 1 natt i mars 2024
Svar fra Sean den 29. mars 2024
We are so glad to hear that you loved your stay. Unfortunately, we do not have a shuttle service to and from the airport. We highly recommend Ubers or taxis, or even the Light Rail! Thank you so much for staying with us and hopefully we will see you again soon!

10/10 – Utmerket

Debra

Reiste med partner
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We had a pleasant stay. No problems. Was close to the places we wanted to go.
Bodde her 1 natt i mars 2024
Svar fra Customer Care Team den 28. mars 2024
Dear Debra, Thank you for reviewing your recent stay at the Hampton Inn & Suites Phoenix Downtown and awarding us a 5/5 rating. We are grateful for your support and happy to hear you had a pleasant stay with us. We are glad our location complemented your travel plans, and we hope everything was in order and you had easy access to your essentials. It was a pleasure to host you, and we look forward to seeing you again soon. Thank you for choosing to stay with us on this trip. Safe travels!Warm regards,Guest Experience Team Hampton Inn & Suites Phoenix Downtown

2/10 – Forferdelig

Laura

Bodde her 5 netter i mars 2024
Svar fra Customer Care Team den 16. apr. 2024
Dear Guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

10/10 – Utmerket

Annette

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Perfect location for an event at the Footprint Stadium or Chase Field...walkable to both and many dining choices also walkable....
Bodde her 4 netter i mars 2024
Svar fra Customer Care Team den 27. mars 2024
Dear Annette, Thank you for making Hampton Inn & Suites Phoenix Downtown your hotel of choice on this journey. We appreciate you providing insights into your stay and are delighted you had a 5-star experience with us. Thank you for recognizing our great location in Phoenix. We are glad that our location was perfect for you in relation to the Footprint Center and Chase Field, and we hope you enjoyed exploring the local dining options from our conveniently located hotel. We are happy we met your expectations on this visit and hope to see you again soon for another satisfying stay in the heart of Downtown Phoenix. Safe travels!Warm regards,Guest Experience Team Hampton Inn & Suites Phoenix Downtown

10/10 – Utmerket

Enrique og Morristown

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Really great value hotel
Bodde her 1 natt i mars 2024
Svar fra Customer Care Team den 27. mars 2024
Many thanks for your recent stay and for sharing your 5-star experience at Hampton Inn & Suites Phoenix Downtown with us and others, Enrique! We are always pleased to receive feedback from our guests in relation to their visits, and it's most rewarding to hear that you consider our hotel a great-value property - thanks so much for your kind words and endorsement! We hope your stay was comfortable and you had easy access to everything you needed. It was a pleasure to host you, and we look forward to welcoming you back soon for another wonderful experience at our hotel in Phoenix. Thank you for choosing us. Safe travels!Warm regards,Guest Experience Team Hampton Inn & Suites Phoenix Downtown

8/10 – Bra

David

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Clean location. Self parking is at a public parking garage just down the road.
Bodde her 1 natt i mars 2024
Svar fra Customer Care Team den 27. mars 2024
Dear David, Thank you for choosing Hampton Inn & Suites Phoenix Downtown for your lodging needs on this trip. We are incredibly grateful that you took the time out of your busy schedule to rate us and are happy to know that you had a positive overall experience at our hotel. It's a pleasure to read that you appreciated our clean location, and we thank you for giving prospective guests who may be reading the comments handy information about the location of self-parking facilities. We are constantly striving to deliver exceptional guest experiences, and we are glad we were able to meet your expectations on this visit. If there's anything we can do to make your next stay even better, please do not hesitate to let us know. Your complete satisfaction is our top priority, and we'd love to exceed your expectations on a future visit. We look forward to welcoming you back soon and hope to share a 5-star experience during your next stay. Thank you for staying with us on this journey. Safe travels!Warm regards,Guest Experience Team Hampton Inn & Suites Phoenix Downtown