Fasade

Anmeldelser av Country Inn & Suites by Radisson, Mesa, AZ

2.5 out of 5
Country Inn & Suites by Radisson, Mesa, AZ
6650 E Superstition Springs Blvd, Mesa, AZ

Anmeldelser

7,8

Bra

Rangering på 10 − Utmerket. 392 av totalt 1001 anmeldelser." "
Rangering på 8 − Bra. 310 av totalt 1001 anmeldelser." "
Rangering på 6 − Grei. 143 av totalt 1001 anmeldelser." "
Rangering på 4 − Dårlig. 85 av totalt 1001 anmeldelser." "
Rangering på 2 − Forferdelig. 71 av totalt 1001 anmeldelser." "

8,0/10

Renhold

8,2/10

Personale og service

7,8/10

Fasiliteter

7,8/10

Overnattingsstedets bygg og tilstand

7,6/10

Miljøvennlige løsninger

Anmeldelser

2/10 – Forferdelig

Benjamin

Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Dont stay here!
Bodde her 6 netter i mai 2024
Svar fra Front Desk den 28. mai 2024
Sorry to hear your stay was nothing short of great! Was there anything in particular you didn't enjoy? We would love to hear from you so we can make the necessary changes we need for our future guests.

4/10 – Dårlig

Janis

Likte ikke: Overnattingsstedets bygg og tilstand
I didn’t like how we were told we could check in at 3:00. Arriving back at hotel we were told it would be $20 to check in before 4:00. Also the “easy” chair in our room-the material on the arms was torn a lot. Rug was filthy and I wore flip flops the entire time.
Bodde her 1 natt i mai 2024
Svar fra Chap den 27. mai 2024
Good morning Janis, we appreciate you for choosing our hotel and apologize for any inconveniences. Thank you for your review and feedback, have a great day!

8/10 – Bra

Tonya

Forretningsreisende, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel was nice but dated. The air conditioning was extremely loud and had a hard time keeping the room cool. The staff on the other hand were fabulous!
Bodde her 1 natt i mai 2024
Svar fra Chap den 26. mai 2024
Goodmorning Tonya, we appreciate you for choosing our hotel and do apologize for that inconvenience. Thank you for your review and feed back. Have a great day!

4/10 – Dårlig

jim og Farmington

Reiste med partner
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
It’s just a typical older hotel that need a deep clean and some updates. The location is good for food and access to the area but with it comes a lot of road noise. Room cleaned by request only.
Bodde her 2 netter i mai 2024
Svar fra Chap den 26. mai 2024
Good morning Jim, we appreciate you for choosing our hotel. Thank you for your review and feedback!

2/10 – Forferdelig

Tom

Reiste med partner, Reiste med familie
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Room was advertised to have airport shuttle. This, the reason we booked. Their shuttle was down. After no recovery plan They said they would get us a ride to airport. It never showed up. One of the workers ended up taking us and another couple in his vehicle. The room furnishing were terrible. Ripped chairs, drapes, stained carpet, dirty walls with paint missing. They ran a loud motor outside our room for 2 hours. Said it was a power washer at 6 pm.The thermostat on the wall was broken and couldn't adjust temp. with it. It was probably the worst experience in a hotel ever. Would like a refund but not hopeful that would happen. I would never,ever, recommend this place to anyone.
Bodde her 1 natt i mai 2024
Svar fra Chap den 25. mai 2024
Hi Tom, thank you for your review and feedback.

4/10 – Dårlig

paul

Forretningsreisende
Old outdated hotel.
Bodde her 1 natt i mai 2024
Svar fra Chap den 22. mai 2024
Good morning Paul we do apologize about your experience and are working on that for your possible next stay with us, thank you for your feedback and have a good day.

10/10 – Utmerket

DeeAnna

Reiste med familie
My stay did not go as planned due to a misunderstanding but the staff were truly exceptional in their kindness and understanding of the problem and helping me find a solution.
Bodde her 1 natt i mai 2024
Svar fra Chap den 16. mai 2024
Goodmorning Deeanna thank you for choosing our hotel and truly apologize about the inconvenience. We'll work on that with the staff to make your stay with us better in the future. Have a good day!

8/10 – Bra

Bryan

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra FRONT DESK den 18. mai 2024
THANK YOU FOR THE POSITIVE REVIEW.

10/10 – Utmerket

Christopher

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra Chap den 22. mai 2024
Good morning Chris, thank you for your review and hope to see you again :) Have a good day

10/10 – Utmerket

Terry og Athens

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent hotel. Very clean and updated. Great value
Bodde her 1 natt i mai 2024
Svar fra FRONT DESK den 18. mai 2024
THANK YOU FOR THE POSITIVE REVIEW. WE STRIVE TO MAKE EVERY GUEST HAVE A GREAT EXPERIENCE.

10/10 – Utmerket

Marilyn

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Chap den 22. mai 2024
Good morning Marilyn, we appreciate you for choosing us and thank you for your review. Have a great day

10/10 – Utmerket

Herman

Reiste med partner
Likte: Fasiliteter
A great area, accessible to majy restaurants and felt very safe
Bodde her 1 natt i april 2024
Svar fra Chap den 22. mai 2024
Good morning Herman, we are glad to hear that you had a pleasant stay. We appreciate you for choosing us and hope to see you again :). Thank you for your review and have a great day!

2/10 – Forferdelig

Ellen

Likte ikke: Renhold
Bodde her 6 netter i april 2024
Svar fra Chap den 22. mai 2024
Good morning Ellen, we appreciate you for choosing and and thank you for your review. Have a good day

10/10 – Utmerket

Donald

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very nice clean room and great staff.
Bodde her 1 natt i april 2024
Svar fra Front Desk den 25. apr. 2024
Thanks for staying with us! We are happy you enjoyed your stay!

10/10 – Utmerket

Thomas

Great location lots of places to eat close by
Bodde her 1 natt i april 2024
Svar fra Front Desk den 24. apr. 2024
Thank you for staying with us and leaving your feedback! We are happy to hear you enjoyed your stay and look forward to having you stay with us again.

10/10 – Utmerket

Viola

Reiste med partner, Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
We were under the influence that the airport shuttle would pick us up from the Sky Harbour airport. When I called to book the shuttle I was told it only went to the East Gate airport. That was a disappointment as it meant we needed to book Uber for transportation. I felt that was false advertising as it should have been mentioned in the list of amenities.
Bodde her 1 natt i april 2024
Svar fra Front Desk den 24. apr. 2024
Thank you for leaving your feedback. We apologize for any confusion regarding our shuttle service. We are working quickly to update our information on Expedia to ensure that this does not happen again. Thank you for staying with us and we hope to see you stay with us again!

2/10 – Forferdelig

Corey

Waited for over an hour for a “shuttle” ride from the airport. Then an unmarked, shady as hell, van showed up to get me. Had to beg to get a “shuttle” ride back to the airport the next morning even though I had reserve a ride when I made the reservation. Super sketchy experience all the way around!!! Won’t be going back to this hotel, ever!!!
Bodde her 1 natt i april 2024
Svar fra Chap den 19. apr. 2024
Goodmorning Corey, I do apologize about that incident and will have a talk with our staff about that it sounds unusual to us as well. We thank you for choosing our hotel and hope you do consider us again to give you a better experience.

10/10 – Utmerket

Ranay og Crooked River Ranch

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff were friendly and helpful. Clean areas and rooms.
Bodde her 1 natt i april 2024
Svar fra Chap den 20. apr. 2024
Good morning Ranay, we would like to thank you for choosing our hotel and appreciate your review. Have a great day!

10/10 – Utmerket

Beth

Reiste med familie
Likte: Personale og service og fasiliteter
Though the hotel itself shows a bit of age, shower slow to drain and pillows are a bit scarce, the room was very, very clean and the front desks was excellent. I was a bit worried after reading negative reviews but would definitely stay again.
Bodde her 1 natt i april 2024
Svar fra Front Desk den 11. apr. 2024
Thank you for taking the time to leave your feedback! We are pleased to hear that your stay exceeded your expectations. We hope you see you stay with us again soon.

6/10 – Grei

Hannah

Seemed like an upgrade or renovation would be in order
Bodde her 1 natt i april 2024
Svar fra Front Desk den 11. apr. 2024
Thank for for taking the time to leave us your feedback.

6/10 – Grei

Laura

Reiste med partner
Likte: Renhold og overnattingsstedets bygg og tilstand
We reserved at this hotel because they have an airport shuttle. When I said we would need a shuttle at 5:30 am she told me the shuttle service didn’t start until 6am. In order to insure that we got to the airport in time we had to take an Uber which cost us $36. The rooms were clean and the beds were Just OK. The sink and tub were stained and the whole room smelled like bathroom deodorizer. There were at least two restaurants just a few steps away so that was a plus. Might stay there again but only if we had a later flight time. I think they need to post the shuttle hours in their online descriptive info.
Bodde her 1 natt i april 2024
Svar fra Chap den 12. apr. 2024
Hi we would like to appreciate your time with us and do apologize for the inconvenience, we will work on that and make sure rooms at at their best for your next stay with us. Have a great day!

8/10 – Bra

Lucas

Reiste med partner
Likte: Renhold, personale og service og fasiliteter
Other then the lady at the front desk when we checked in smelling really bad of cigarettes smoke and the smell of cigarettes smoke down the hall way of our room we had a good stay at the hotel.
Bodde her 1 natt i april 2024
Svar fra Front Desk den 11. apr. 2024
Thank you for taking the time to leave us your feedback. We hope to see you stay with us again soon!

10/10 – Utmerket

Megan

Reiste med familie
Likte: Renhold, personale og service og fasiliteter
Although the hotel itself needs some updating, it was very clean and the friendly staff were very accommodating. We had a wonderful stay!
Bodde her 2 netter i april 2024
Svar fra Front Desk den 11. apr. 2024
Thank for for leaving your feedback and we hope to see you stay with us again soon.

4/10 – Dårlig

Michelle

Likte: Personale og service og fasiliteter
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Inside my room, the carpet was very worn and stained. There were lots of water damage marks and peeling wallpaper in the shower area. Maybe some mold. Room right next to freeway, so it was noisy. For the price, the hotel rating and the reviews, I just expected more. Breakfast buffet was standard. Not bad. Not being from the area, I chose this also based on the free shuttle from the airport. However, this shuttle is only for the Mesa airport, not the main phoenix airport. Uber ride was $55.
Bodde her 1 natt i april 2024
Svar fra Chap den 6. apr. 2024
Goodmorning Michelle, I want to say that we do appreciate you for choosing us and giving us a review, we plan on getting started with remodeling rooms in the future and will have a better room for you if you suggest us again. We do apologize about not being clear on the shuttle and see what we can do to improve breakfast as well. Have a good day!

10/10 – Utmerket

Gail

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I was highly satisfied with my stay there! Great staff and service!!
Bodde her 3 netter i mars 2024
Svar fra Chap den 6. apr. 2024
Thank you for your review. Hope to see you again.

10/10 – Utmerket

Angela

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very neat, clean & tidy property. Check in was completed efficiently by a very courteous & competent staff.
Bodde her 2 netter i mars 2024
Svar fra Chap den 6. apr. 2024
Thank you for your review. Hope to see you again soon ;)

10/10 – Utmerket

Rhonda

Reiste med partner, Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I liked having some restaurants nearby so we could walk to them
Bodde her 1 natt i april 2024
Svar fra Chap den 6. apr. 2024
Thank you for your review and hope to see you again soon. I also agree :)

2/10 – Forferdelig

Audrey

Reiste med en gruppe
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Complete disappointment overall. The room was absolutely nothing like the pictures. The couch had huge stains, the shower head was detached from the wall, and the carpet was so old it held a strange stench. It was extremely embarrassing bringing someone to Arizona for the very first time and hearing him say that it’s the worst hotel room he’s ever stayed in.
Bodde her 3 netter i mars 2024
Svar fra Chap den 6. apr. 2024
Goodmorning Audrey, I want to thank you for choosing us as your resting spot for your first time in AZ and really do apologize for your inconveniences, we are working on remodeling some rooms and plan on being done by the end of this year if you ever consider us again. Have a good day!

10/10 – Utmerket

Stephanie

Bodde her 1 natt i mars 2024
Svar fra Chap den 20. apr. 2024
Goodmorning Stephanie, we would like to thank you for choosing us and appreciate your review. Have a great day!

10/10 – Utmerket

Shawna

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Front Desk den 11. apr. 2024
Thanks for staying with us!

10/10 – Utmerket

Julie

Reiste med familie
Service desk guy was great. He told us the secret to making the room key work. It took us about ten tries to get in the room, and we were glad the door handle didn’t fall off being as loose as it was. The room was not bad except for the dirty tub that I will not be getting into. Probably wouldn’t recommend this place.
Bodde her 1 natt i mars 2024
Svar fra Front Desk den 11. apr. 2024
Thanks for staying with us!

10/10 – Utmerket

Brian

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice area
Bodde her 4 netter i mars 2024
Svar fra Front Desk den 11. apr. 2024
Thanks for staying with us!

8/10 – Bra

Bart

Reiste med familie
Likte: Personale og service og fasiliteter
Property is functional and convenient, located among many eateries, but needs updating - it's a bit worn. Staff is very helpful and friendly.
Bodde her 1 natt i mars 2024
Svar fra Chap den 23. mars 2024
Hi, we would like to appreciate you for choosing us. We're glad everything went well and will make a note on that. Hope to see you again :)

6/10 – Grei

Faye

Likte: Renhold og personale og service
Parts of the room, bathroom (old tub, difficult to use shower handle, scratched furniture). My room was right next to the elevator which was extremely noisy when it ran. The price was higher than I would usually pay for one night. It was spring break and I made day before reservation. I*m guessing it was all they had left. Staff was nice, efficient and very busy.
Bodde her 1 natt i mars 2024
Svar fra Chap den 23. mars 2024
Hi, we appreciate you for choosing us to stay and do apologize about that. We will try our best to resolve these issues for your next stay with us :).

2/10 – Forferdelig

Orson

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Chicken took a while. More than 15 minutes. Counter said that the computers are down. Also the front desk attendant seat is taped up with clear tape. Looks so tacky. Looks like a very low rated hotel by having that at the front desk. Again, like I always say, don’t know why I do these Rating stuff. Nothing ever gets done. Nor do I get a letter or a call. Plus the front of the hotel the paint is peeling.
Bodde her 1 natt i mars 2024
Svar fra Chap (Front Desk Agent) den 23. mars 2024
Hi, we appreciate you for staying with us and will make notes on that. We will try our best to fix these issues for your possible next stay with us.

2/10 – Forferdelig

Cassidy

Bodde her 1 natt i mars 2024
Svar fra Chap den 6. apr. 2024
Goodmorninig Cassidy, I would like to thank you for your time with us and do apologize for any inconvience you'd experience. WE will working hard to do better:)

6/10 – Grei

chris

Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Front Desk den 11. apr. 2024
Thanks for staying with us!

8/10 – Bra

Michael

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Was good for what we were looking for.
Bodde her 3 netter i mars 2024
Svar fra Front Desk den 11. apr. 2024
Thanks for staying with us!

6/10 – Grei

Leta

Reiste med partner
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
The property is aged, staff are fantastic
Bodde her 6 netter i mars 2024
Svar fra Front Desk den 11. apr. 2024
Thanks for staying with us!

4/10 – Dårlig

Heather

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024
Svar fra Front Desk den 15. apr. 2024
Thank you for staying with us. We would love to hear more about your stay and areas you think we can improve.

10/10 – Utmerket

Dennis

Bodde her 1 natt i mars 2024
Svar fra Front Desk den 11. apr. 2024
Thanks for staying with us!

2/10 – Forferdelig

Julie

Likte ikke: Personale og service
Bodde her 1 natt i februar 2024
Svar fra Front Desk den 15. apr. 2024
Thank you for staying with us. We would love to hear more about your stay and where we can improve.

6/10 – Grei

Lori

Reiste med partner
The shuttle is a definite plus. The lobby and outside area were very nice. The room however, was not. The mattress was horrible, the entire bathtub and shower was stained and needs to be replaced. Outdated in general.
Bodde her 1 natt i februar 2024
Svar fra Chap den 18. apr. 2024
Goodmorning Lori, we would like to appreciate you for choosing us and do plan on updating rooms this summer, thank you for your review and do hope to see you again soon. Have a great day!

10/10 – Utmerket

Marvin

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The check in process was quick and very professional, we had to catch an early morning flight so they adjusted their transportation schedule, they even made us a to go breakfast bag since we left before the breakfast area opened. The room was comfortable and clean.
Svar fra Front Desk den 11. apr. 2024
Thanks for staying with us!

6/10 – Grei

Erika

Reiste med familie
Likte: Renhold
The rate for the property seemed high for the condition and quality of the room. We were in rm 239 and all of the fixtures and amenities seemed a couple decades old - the door car key usually only worked after 3-4 tries; the bathroom sink was yellowing and very cracked all around the drain. No plug ins for electronics, no room service provided other than garbage emptied. Breakfast was very limited and quality was mediocre, and seating very limited. Staff was pleasant at the front. We were there for a tournament, and the rate was $215, but to extend another day would have been over $300. That is a ridiculous rate for the condition the hotel is in. I would expect upgrades to all of the above if you are going to charge that rate.
Bodde her 1 natt i februar 2024
Svar fra Chap den 18. apr. 2024
Goodmorning Erika, we would like to thank you for choosing us and do appreciate your review, we do plan on remodeling our 2nd floor this summer and can look into your other issues as well. We hope to have the inconveniences taken care of and also your return as well. Have a great day!

8/10 – Bra

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Decent one night stay
Business stay. Shower curtain smelt musty like its damp all the time and not washed. Great water pressure. Plenty of places walkable to eat. If you plan on checking in early there is a $20 fee before 4pm.
Bodde her 1 natt i februar 2024
Svar fra Front Desk den 11. apr. 2024
Thanks for staying with us!

2/10 – Forferdelig

Chelsey

Bodde her 5 netter i februar 2024
Svar fra Front Desk den 11. apr. 2024
Thank you for taking the time to leave us a rating. Please feel free to let us know where we can approve. Thank you for staying with us and we hope to see you stay with us again.

6/10 – Grei

Joseph

Likte: Overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Breakfast was great, location was good. My door knob was broke like someone had tried to break in at some point. Didn’t get any housekeeping in the 4 nights I was here for towels or anything. Overall it was okay, just disappointed in the cost I paid for what I received.
Bodde her 4 netter i februar 2024
Svar fra Chap den 18. apr. 2024
Goodmorning Joseph, thank you for choosing our hotel and we appreciate your review although our response was pretty late, we will work on these issues and better communication for your possible next stay with us. Have a great day!

10/10 – Utmerket

Andrea

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great stay!
Bodde her 4 netter i februar 2024
Svar fra Front Desk den 11. apr. 2024
Thanks for staying with us!

8/10 – Bra

Allison

Likte: Renhold
Good airport shuttle
Bodde her 1 natt i februar 2024
Svar fra Front Desk den 11. apr. 2024
Thanks for staying with us!