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Anmeldelser av Sovanna Hotel

4 out of 5
Sovanna Hotel
#6, Street 21, Tonle Bassac, Chamka Morn (Independent Monument Area), Phnom Penh, Kandal

Anmeldelser

8,8

Utmerket

Rangering på 10 − Utmerket. 117 av totalt 222 anmeldelser." "
Rangering på 8 − Bra. 79 av totalt 222 anmeldelser." "
Rangering på 6 − Grei. 16 av totalt 222 anmeldelser." "
Rangering på 4 − Dårlig. 6 av totalt 222 anmeldelser." "
Rangering på 2 − Forferdelig. 4 av totalt 222 anmeldelser." "

9,2/10

Renhold

9,0/10

Personale og service

7,2/10

Fasiliteter

8,8/10

Overnattingsstedets bygg og tilstand

8,8/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Nina

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Beautiful little gem of a boutique hotel
I loved it here! Beautiful, quiet little place with big rooms and huge bathroom with tub and rain shower. Super nice and clean! Everyone was professional and super nice. Breakfast was exellent, I tried all the options! The bartender made the best drinks I had in Asia. Totally recomend this hotel!

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Komfortabelt
Store rom, gode senger. Rent og pent. Sentralt. Basseng lite egnet til svømming størrelsen. Anbefales.

10/10 – Utmerket

Asta

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i mai 2022

10/10 – Utmerket

Jedie

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i mars 2022

8/10 – Bra

Keith

Reiste med familie
Likte: Renhold og romkomfort
Bodde her 6 netter i november 2021
Svar fra Heng Phirum den 21. des. 2021
Dear Valued guest, I would like to express my deep thank to you to give us the review and we hope to meet you next time at my hotel.

8/10 – Bra

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very Kindly
Bodde her 5 netter i mars 2021
Svar fra Heng Phirum den 18. mai 2021
Dear Valued guest I would like to express my special thank to you giving us the review. Villa Savanna Boutique Hotel wish you healthy and happiness, especially being free from COVID 19

10/10 – Utmerket

Verifisert reisende

Forretningsreisende, Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We like it properly. Reasonable price and clean. Thanks
Bodde her 1 natt i mars 2021
Svar fra Heng Phirum den 20. apr. 2021
I would like to express my deep thankfulness to you and hope that meet you soon in my hotel

8/10 – Bra

Marcus

Likte: Renhold, personale og service og romkomfort
Bodde her 1 natt i desember 2020
Svar fra SOK VANNA den 16. jan. 2021
Dear Marcus, Many thanks for your review. We are all very appreciated for your review and we hope to see you again soon, we are very please to wish you have a pleasant day where you may go! Best regards, SOK VANNA Mr, Sales & Marketing Executive

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
日本人には良いと思います。
こじんまりとしたホテル。 場所がわかりにくい。 プールは綺麗だが、陽当たり時間が少なそう。 部屋はとても清潔で綺麗。 シャワーのお湯がぬるい。 夜、食事する場所は少し歩くと沢山ある。 日本語の通じる店も多い。
Bodde her 2 netter i november 2020
Svar fra Heng Phirum den 17. des. 2020
大切なゲストの皆様、本当にありがとうございました。近い将来、私のホテルに滞在できることを光栄に思います。 健康になりますように

10/10 – Utmerket

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 10 netter i oktober 2020
Svar fra SOK VANNA den 21. okt. 2020
Dear Valued Customer, Thanks you very much for your review. I am all team are very appreciated for your review and we are very pleased to say thanks you and wish you have a pleasant day where you may go. Best wish and good luck Sovanna Hotel Sale & Team

10/10 – Utmerket

Heng

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i mars 2020
Svar fra SOK VANNA den 18. des. 2020
Dear Valued Customer, Warmest greeting from Villa Sovanna Hotel. Thanks you very much for your review on our hotel, we are very appreciated and we are very apologize for any inconvenience during your stay, we hope to save you a better service again for your next trip. Wish you have a pleasant day. Kindest regards, SOK VANNA MR, Sales & Marketing Executive

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
För det priset, var det ett schysst hotell. Bra läge och bra service.
Bodde her 1 natt i februar 2020
Svar fra SOK VANNA den 18. des. 2020
Dear Valued Customer, Warmest greeting from Villa Sovanna Hotel. Thanks you very much for your review on our hotel, we are very appreciated and we are very apologize for any inconvenience during your stay, we hope to save you a better service again for your next trip. Wish you have a pleasant day. Kindest regards, SOK VANNA MR, Sales & Marketing Executive

10/10 – Utmerket

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
緑に囲まれて、朝は鳥のさえずりが聞こえる良い環境の中、清潔な部屋でシャワーのお湯も問題なく快適でした。立地的にも中心部で、
Bodde her 3 netter i februar 2020
Svar fra SOK VANNA den 18. des. 2020
Dear Valued Customer, Warmest greeting from Villa Sovanna Hotel. Thanks you very much for your review on our hotel, we are very appreciated and we are very apologize for any inconvenience during your stay, we hope to save you a better service again for your next trip. Wish you have a pleasant day. Kindest regards, SOK VANNA MR, Sales & Marketing Executive

10/10 – Utmerket

Sreymom

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Hotel is clean and staff are friendly.accept no lift we had to carried our luggage up those stairs.. but we did enjoy the stay.
Bodde her 2 netter i februar 2020
Svar fra SOK VANNA den 18. des. 2020
Dear Valued Customer, Warmest greeting from Villa Sovanna Hotel. Thanks you very much for your review on our hotel, we are very appreciated and we are very apologize for any inconvenience during your stay, we hope to save you a better service again for your next trip. Wish you have a pleasant day. Kindest regards, SOK VANNA MR, Sales & Marketing Executive

8/10 – Bra

Verifisert reisende

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel had everything we needed for our stay and staff were always pleasing, happy and polite. Our only problem was no hot water in bathroom.
Bodde her 3 netter i februar 2020
Svar fra SOK VANNA den 15. feb. 2020
Dear Anonymous, Warmest greeting from Villa Sovanna Boutique Hotel. Thanks you very much for your accommodation with our hotel in Phnom Penh – Cambodia Thanks again for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words. If you have any assistant, please do not hesitate to contact us by email : sales@villasovanna.com or stay@sovannahotel.com We look forward to seeing you again in your next future visiting. Wish you have a pleasant day! Yours truly, Villa Sovanna Boutique Hotel Team

10/10 – Utmerket

Verifisert reisende

Reiste med partner, Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The location is good as quiet in residential area and many restaurants are around the hotel
Bodde her 3 netter i januar 2020
Svar fra SOK VANNA den 18. des. 2020
Dear Valued Customer, Warmest greeting from Villa Sovanna Hotel. Thanks you very much for your review on our hotel, we are very appreciated and we are very apologize for any inconvenience during your stay, we hope to save you a better service again for your next trip. Wish you have a pleasant day. Kindest regards, SOK VANNA MR, Sales & Marketing Executive

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i januar 2020
Svar fra SOK VANNA den 30. jan. 2020
Dear Valued Customer, Warmest greeting from Villa Sovanna Hotel. thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Best Regards, Villa Sovanna Hotel Manager & Team

8/10 – Bra

Koh

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Ok
Bodde her 4 netter i januar 2020
Svar fra SOK VANNA den 18. des. 2020
Dear Valued Customer, Warmest greeting from Villa Sovanna Hotel. Thanks you very much for your review on our hotel, we are very appreciated and we are very apologize for any inconvenience during your stay, we hope to save you a better service again for your next trip. Wish you have a pleasant day. Kindest regards, SOK VANNA MR, Sales & Marketing Executive

8/10 – Bra

Javier

Reiste med familie
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i januar 2020
Svar fra SOK VANNA den 18. des. 2020
Dear Valued Customer, Warmest greeting from Villa Sovanna Hotel. Thanks you very much for your review on our hotel, we are very appreciated and we are very apologize for any inconvenience during your stay, we hope to save you a better service again for your next trip. Wish you have a pleasant day. Kindest regards, SOK VANNA MR, Sales & Marketing Executive

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
A small and cosy hotel, clean and quiet. Walking distance from some great sights.
Bodde her 1 natt i januar 2020
Svar fra SOK VANNA den 18. des. 2020
Dear Valued Customer, Warmest greeting from Villa Sovanna Hotel. Thanks you very much for your review on our hotel, we are very appreciated and we are very apologize for any inconvenience during your stay, we hope to save you a better service again for your next trip. Wish you have a pleasant day. Kindest regards, SOK VANNA MR, Sales & Marketing Executive

8/10 – Bra

Pierre

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Un hôtel agréable idéalement situé dans Phnom Penh
Nous avons passé 5 nuits à l'hôtel Sovanna qui est idéalement situé à moins de 5 minutes à pieds du monument de l'Indépendance, à 50 m du Boulevard SIhanouk dans une rue latérale assez calme. Cette propriété a récemment été agrandie. L'aile ancienne ne comprend que deux étages sans ascenseur et les chambres sont relativement petites et d'un confort moyen. L'extension comporte six étages dont un rooftop d'où on a une vue intéressante sur la ville. Les chambres de cette extension sont beaucoup plus vastes et confortables que celles de la partie ancienne. Nous avons été initialement logés dans une des chambres anciennes et nous avons du "mettre la pression" sur la direction pour disposer, dés la seconde nuit d'une chambre conforme à ce que nous avions réservé. Le personnel est très aimable et serviable. La piscine est toute petite mais est située dans un agréable patio arboré et décoré de multiples orchidées. Le bémol: le petit déjeuner est minimaliste en dépit du fait que l'hôtel est associé à deux restaurants populaires qui l'encadrent, les Sovanna 1 et 2, où la nourriture - cambodgienne - est de qualité (spécialités de grillades).
Bodde her 5 netter i desember 2019
Svar fra Heng Phirum den 2. jan. 2020
Dear valued Guest, On behalf of Villa Sovanna Boutique Hotel, I would like to express my deep thank to you writing your real command. it is very important for us to improve our properties for all on the world and we hope that we will meet you and your friends soon in our hotel in near future. Dr. Heng Phirum, Director

4/10 – Dårlig

Verifisert reisende

Bodde her 2 netter i november 2019
Svar fra Puthirith Suyd den 22. nov. 2019
Hi, Thank you for taking the time to share your feedback on Expedia, I am disappointed to read your review and would like to offer my sincere apologies for your experience. I would appreciate the opportunity to discuss your comments further and invite you to contact me at the Hotel directly. I hope to hear from you soon. Kind Regards, Puthirith Suy

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Skybar and the central location are excellent. Staff very helpful and go the extra mile
Bodde her 1 natt i november 2019
Svar fra Puthirith Suy den 20. nov. 2019
Hi, I want to personally thank you for sharing your Magnifique review following your recent visit, it is a delight to read! We all look forward to welcoming you back. Kind Regards, Puthirith Suy

10/10 – Utmerket

Verifisert reisende

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Sky bar has a great view over the city. Great hotel
Bodde her 1 natt i november 2019
Svar fra Heng Phirum, General Director of Villa Sovanna Bou den 13. nov. 2019
On behalf of Sovanna Hotel, I would like to thank so much for your command and Wish you healthy. We hope that we have great honor to receive your next reservation

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Well maintenanced
Bodde her 4 netter i oktober 2019
Svar fra Dr. Heng Phirum. General Director den 13. nov. 2019
Dear Valued guest, I would like to thank so much for your review and we hope that we will have great value to receive your reservation next time/

8/10 – Bra

Verifisert reisende

Bodde her 1 natt i august 2019

8/10 – Bra

Verifisert reisende

Likte: Renhold og personale og service
Shower run cold water on one day.
Bodde her 2 netter i juli 2019

4/10 – Dårlig

じゃっきー

Forretningsreisende
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
スタッフの対応がわるかった
Bodde her 5 netter i juli 2019

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i juli 2019

8/10 – Bra

Verifisert reisende

Forretningsreisende
Likte: Renhold og overnattingsstedets bygg og tilstand
The room is clean and good location. There is no lift so that if your room is 2nd floor, it's hard to carry heavy suitecase to the room. But overall, good facility.
Bodde her 3 netter i juni 2019

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
好
Bodde her 2 netter i juni 2019
Svar fra SOK VANNA den 18. des. 2020
Dear Valued Customer, Warmest greeting from Villa Sovanna Hotel. Thanks you very much for your review on our hotel, we are very appreciated and we are very apologize for any inconvenience during your stay, we hope to save you a better service again for your next trip. Wish you have a pleasant day. Kindest regards, SOK VANNA MR, Sales & Marketing Executive

6/10 – Grei

Verifisert reisende

1.飯店接洽人員英文溝通不大順暢； 2.機場接機司機遲來，讓人手足無措只能乾等； 3.官網mail接收有問題，我跟同伴發了無數封都說沒看到，後來是打到hotel.com請客服幫忙聯繫飯店才勉強聯繫上； 4.一進去時看到房間被跟床單髒汙，飯店人員有即時幫忙換掉，因為太累只好這樣了； 5.餐點好吃； 整體而言因爲便宜就算了，不過若是商務旅行不會再入住。
Bodde her 2 netter i mars 2019

10/10 – Utmerket

jason

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Brilliant
Great place to stay, I would recommend this hotel in phnom Penh, Thank you for a lovely stay😎😁
Bodde her 3 netter i februar 2019
Svar fra SOK VANNA den 18. des. 2020
Dear Valued Customer, Warmest greeting from Villa Sovanna Hotel. Thanks you very much for your review on our hotel, we are very appreciated and we are very apologize for any inconvenience during your stay, we hope to save you a better service again for your next trip. Wish you have a pleasant day. Kindest regards, SOK VANNA MR, Sales & Marketing Executive

10/10 – Utmerket

jason

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i februar 2019

8/10 – Bra

kevin

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Likte ikke: Personale og service
Service was a little unprofessional, although still reasonably friendly. Bed was fantastic, as was shower
Bodde her 2 netter i januar 2019

8/10 – Bra

Charles

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 7 netter i januar 2019

2/10 – Forferdelig

Verifisert reisende

Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
the room details nothing like the real thing sometimes no hot water....a smell of sewer gas in bath room ….room phone did not work there one week never got it fixed.... breakfast not good....hard to find anyone who speaks English never go back
Bodde her 7 netter i januar 2019

6/10 – Grei

Verifisert reisende

Likte ikke: Renhold
Bodde her 12 netter i desember 2018

8/10 – Bra

ronald

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Very Nice PP Hotel
Very nice hotel located near independence monument. Very friendly and attentive staff. Complimentary cooked-to-order breakfast at hotel restaurant good but modest portions. Rooftop bar with incredible views. Banana and Sovanna restaurants nearby are extremely good, plentiful and cheap. Tuk-Tuks always out front making for $2 - 3 rides anywhere very convenient. Only issue was no hot water our initial day but resolved next day.
Bodde her 4 netter i desember 2018

8/10 – Bra

Mikael

Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Mindre hotell som kändes prisvärt
Lever upp till priset. Mindre hotell med mer personligt intryck. Liten pool men i fint skick och lite lummig inramning. Frukost modell enkel men helt ok. Vi uppgraderade till större rum med uteplats/balkong. Badrummet trångt och svårt att hänga upp sina saker.
Bodde her 3 netter i desember 2018

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
- Petit hôtel sympathique - Belle petite piscine, skybar et barman exceptionnel - Bien placé
Bodde her 2 netter i desember 2018

8/10 – Bra

Maria

Likte: Renhold, personale og service og romkomfort
Under renovation.
Hotellet er under renovation, hvilket man kunne se på værelset, da de havde glemt at pille maler tapen af :-) morgenmaden var meget kedelig. Og de områder der maglede renovation var slidte og triste. Tilgengæld var det de havde lavet rigtig godt, virkelig lækkert.
Bodde her 1 natt i desember 2018

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
朝食は満足
4つ星ホテルとして行くと、雰囲気は少し物足りない気がするが、滞在中は特に不便はない。アメニティも十分。 朝食はバイキング形式ではなく、ウエスタンかアジアンかをテーブル選んで持ってきてくれるスタイルで量は多くないが悪くはない。
Bodde her 3 netter i desember 2018

10/10 – Utmerket

Jean-Charles

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Hôtel très bien
Très bon accueil, personnel agréable tant à la réception qu’au skybar et au petit-déjeuner Chambre spacieuse et calme. Bonne isolation des fenêtres. Grande salle de bains Petit-déjeuner continental servi à l’assiette peu copieux (3 petits morceaux de pain), le petit-déjeuner asiatique semblait plus copieux, bon café. Serrure de la porte de la chambre défectueuse rendant la fermeture difficile, mériterait d’être changée. Nous avons passé 3 nuits à Phnom-Penh, emplacement idéal pour découvrir à pied différents points d’interêt
Bodde her 3 netter i desember 2018

8/10 – Bra

JEROME

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Joli petit hotel tres bien situé au centre ville
Joli petit hôtel très bien entretenu, charmant et idéalement situé entre le palais Présidentiel et le centre commercial Aeon, au milieu de nombreux restaurants et de l’animation locale!! Hôtel propre avec un personnel attentif à ses clients. Petit déjeuner classique mais efficace et suffisant, choix entre divers possibilités!! Seul bémol, une clim un peu bruyante!
Bodde her 2 netter i desember 2018

2/10 – Forferdelig

Verifisert reisende

Likte ikke: Personale og service
Every dispointed
Book and paid, when check in, no room available, get send to check in with the cheaper hotel, every discounted.
Bodde her 1 natt i november 2018

4/10 – Dårlig

David

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Dirty and bad service
Not clean, did not get the room I had booked.
Bodde her 1 natt i november 2018

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i oktober 2018

6/10 – Grei

chris

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
road works beware.
ok hotel, terrible breakfast, road was having major works, would not have stayed if known.
Bodde her 3 netter i juli 2018

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
アクセスが良いながらもゆったりできるホテル
こじんまりしているものの、とても居心地が良いホテル。エレベーターがない部屋だったものの、ボーイがはこんでくれたりとほぼ影響なし。スタッフもとても親切で部屋も清潔。きちんとお湯もでました。
Bodde her 3 netter i juli 2018