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Anmeldelser av Orussey One Hotel & Apartment

3.5 out of 5
Orussey One Hotel & Apartment
No 14, St 111, Corner 198, Sangkat Boeung Prolit, Khan 7Makara, Phnom Penh

Anmeldelser

8,2

Veldig bra

Rangering på 10 − Utmerket. 67 av totalt 174 anmeldelser." "
Rangering på 8 − Bra. 59 av totalt 174 anmeldelser." "
Rangering på 6 − Grei. 38 av totalt 174 anmeldelser." "
Rangering på 4 − Dårlig. 3 av totalt 174 anmeldelser." "
Rangering på 2 − Forferdelig. 7 av totalt 174 anmeldelser." "

8,4/10

Renhold

8,4/10

Personale og service

7,8/10

Fasiliteter

8,0/10

Overnattingsstedets bygg og tilstand

7,4/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Kjell

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Lovely stay
Nice well positioned hotel close to markets and main tourist sites. Good breakfast, nice dinners. The pool was unfortunately not so enjoyable because of the loud music and cramped position. But lovely friendly staff. Could improve lighting for reading in bed. Nice view of the city.
Bodde her 3 netter i desember 2018
Svar fra Kong den 23. jan. 2019
Thank you very much for your feedback and rating We will addressing the issue to our sky bar staff about loud music that you had mentioned. We are looking forward to welcoming you back in your next trip to Cambodia

10/10 – Utmerket

Channy

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 6 netter i april 2024

8/10 – Bra

Channy

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024

10/10 – Utmerket

Edward

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
We enjoyed our stay!!
Bodde her 2 netter i mars 2024

8/10 – Bra

Philip

Reiste med partner
Likte: Personale og service
This hotel was not up to the cleanliness I expected. There were a significant amount of bugs crawling around the bathroom. They were not cockroaches but some kind of beetle I had not seen before. The location was OK but not close enough walking distance to get to good restaurants or markets. I paid $50 a night for a larger room. It was OK but I don't think I will book this place again for my next trip in December.
Bodde her 16 netter i mars 2024

6/10 – Grei

Tony

Likte ikke: Renhold og personale og service
I found mould in the bathroom from insufficient cleaning. Pool had tiles missing from bottom. Staff had trouble understanding english. Early checkout took over half hour. The area is pretty dark and smelly, but if thats what your seeking this will suit. I think ok for backpackers but certainly not high standard hotel. Still a lot of work to bring up to scratch
Bodde her 5 netter i mars 2024

8/10 – Bra

Chelsea

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mars 2024

8/10 – Bra

Moray

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great Value, nice rooftop pool.
Bodde her 1 natt i mars 2024

10/10 – Utmerket

JAMES og Corona

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Easy access to the city center.
Bodde her 2 netter i februar 2024
Svar fra Vong den 22. feb. 2024
Dear James, Greeting from Orussey One Hotel & Apartment Thank you very much for recent stay and sharing your constructive review. It is very important for our future improvement.We hope to serve you again in the near future.Best regardsVann Vong mrOperation Manager

6/10 – Grei

Werner og Reno

Likte: Renhold og personale og service
It is an “ok” place to stay, even on discounted rates. The hotel staff was very nice and helpful.
Bodde her 2 netter i februar 2024
Svar fra Vong (Operation Manager) den 22. feb. 2024
Dear Werner, Greeting from Orussey One Hotel & Apartment Thank you very much for recent stay and sharing your constructive review. It is very important for our future improvement.We hope to serve you again in the near future.Best regardsVann Vong mrOperation Manager

10/10 – Utmerket

Vivian

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
In a quiet area and walking distance of orussey market. The staff were friendly and the free breakfast is good, especially the noodle soup!
Bodde her 2 netter i januar 2024
Svar fra Vong (Operation Manager) den 22. feb. 2024
Dear Vivian, Greeting from Orussey One Hotel & Apartment Thank you very much for recent stay and sharing your constructive review. It is very important for our future improvement.We hope to serve you again in the near future.Best regardsVann Vong mrOperation Manager

10/10 – Utmerket

Jafar

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Mycke bra service hjälpsam personal bra frukost och och ren.
Bodde her 5 netter i januar 2024
Svar fra Vong (Operation Manager) den 22. feb. 2024
Dear Jafar, Greeting from Orussey One Hotel & Apartment Thank you very much for recent stay and sharing your constructive review. It is very important for our future improvement.We hope to serve you again in the near future.Best regardsVann Vong mrOperation Manager

10/10 – Utmerket

Victoria

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Fantastic Hotel and Amazing tuk-tuk driver
We had such a wonderful stay in Phnom Penh and the Orussey is part of what made our visit so great. The service levels were outstanding, with a friendly and approachable team. The breakfast was fantastic and the hotel was spotlessly clean. The only downsides were that the shower wasn't hot (not the biggest issue as the city was so hot, but a cold shower is still not ideal) and the TV didn't work (probably just dead batteries in the remote control - we didn't miss the TV, but it could be missed by other guests). The highlight of this hotel for us was the tuk-tuk driver, Kiri! He is the warmest, most attentive man we've met. We genuinely miss him! He was fantastic in showing us around the city, ensuring we ate at nice places, knew how to get into everywhere we wanted to see, patiently waited for us at each stop and was sincerely one of the nicest people we've ever met. There were no attempts to divert us from where we wanted to go, no attempts to encourage us to buy anything or pay extra. He is an absolute asset to the hotel and I hope he is told how much we enjoyed his company.
Bodde her 2 netter i januar 2024
Svar fra Vann Vong mr ( Operation Manager) den 10. jan. 2024
Dear Victoria,Greeting from Orussey One Hotel & ApartmentThank you very much for recent stay with us and sharing this great review. We really appreciate and hope to serve you gain in the near future.Best regardsVann Vong mrOperation Manager

10/10 – Utmerket

Jean-Dominic

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Un endroit calme à Phnom Penh
Un hôtel avec des gens sympathiques qui a sûrement eu ces moments de gloire. La section piscine manque un peu d’amour mais dans l’ensemble tout est bien et propre donc pour le prix nous sommes satisfait
Bodde her 3 netter i november 2023
Svar fra Vann Vong mr (Operation Manager) den 10. jan. 2024
Dear Jean,Greeting from Orussey One Hotel & ApartmentIt is our pleasure to get your great comment here. We hope to get you stay again soon.Best regardsVann Vong mrOperation Manager

10/10 – Utmerket

Huu Tri

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i oktober 2023

8/10 – Bra

Daniel

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Hospitable staff. I enjoyed using the gym, pool and steam room. The view from the pool was great of the city. Thank you.
Bodde her 1 natt i september 2023

8/10 – Bra

Lionel

Reiste med en gruppe
Likte: Personale og service
Staff very good, pool area is terrific, food and drinks are good and inexpensive
Bodde her 4 netter i mai 2023

8/10 – Bra

Raymond Arnold

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice place to stay, good value
Bodde her 3 netter i april 2023

10/10 – Utmerket

Ghislain og Toronto

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Overall, good property, near everything. If your "thing" is to go on riverside every night, it is a bit far.
Bodde her 7 netter i januar 2023
Svar fra Vong den 25. feb. 2023
Thank you so much for chosen our hotel for your accommodation.We are looking forward to welcoming your back in the nearest future

6/10 – Grei

Kristopher

Likte: Renhold
One tiny elevator for 12 floors. You end up waiting a long time and then often it is full so you have to wait longer.
Svar fra Vong den 25. feb. 2023
Thank you so much for choosing our hotelAnyway ! the elevator have been fixed and we are really apologize my have cuased you during your stay with us.We will improve on that and still looking forward to welcoming back in your next trip

10/10 – Utmerket

Mervin

Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 7 netter i november 2022

8/10 – Bra

Giovanna

Bodde her 4 netter i november 2022

6/10 – Grei

Craig

Likte: Renhold og romkomfort
Bodde her 3 netter i november 2022

6/10 – Grei

Leo og zoetermeer

Reiste med partner
Likte: Renhold og personale og service
Voor dat je heet water had moest je de kraan zeker 5 minuten laten lopen. De afvoer lekte en er kwam riool lucht door de afvoer de kamer in. Het ontbijt was elke dag het zelfde.
Bodde her 4 netter i mai 2022

2/10 – Forferdelig

David Juan

Reiste med partner
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Es el hotel mas sucio que he estado en mucho tiempo, tuve que irme despues del primer dis y perdi mi dinero, no quiso el jefe ni atenderme y su aplicacion miente en el estado del hotel y tampoco me atendio como es debido, por eso me he dado de baja
Bodde her 6 netter i april 2022

8/10 – Bra

Satoshi

Likte: Personale og service
シェムリアップ行きのバス停が近かく良かったが、室内のエアコンはほぼ機能しない、シャワールームのシャワーと蛇口のパーツが欠損していた スタッフの素早い対応はありがたかった
Bodde her 1 natt i april 2022

8/10 – Bra

Barry

Reiste med en gruppe
Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i april 2022

10/10 – Utmerket

PAUL og Feversham

Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The location was the best
Bodde her 1 natt i april 2022

10/10 – Utmerket

Andrew og TN

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I stayed at the Orussey One Boutique ( sister hotel for 28 nights ) before moving to the Orussey One Hotel and Apartment for a further 9 nights. Highly recommended ( both hotels ), clean and spacious rooms. The rooftop pool area and view are amazing. For the price I doubt you'll find a better hotel for the price in Phnom Penh. Highly impressed.
Bodde her 9 netter i desember 2020
Svar fra Vann Vong mr den 14. jan. 2021
Dear Andrew, Greeting from Orussey one hotel & Apartment Thank you very much for sharing your great experience and high recommend us. We hope to serve you again in the near future. Best regards Vann Vong mr Operation Manager

10/10 – Utmerket

Verifisert reisende

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The property was great but our room had cockroaches. The staff was great especially Hong Naroth, she always was super friendly and nice and helped us with whatever we needed.
Bodde her 3 netter i februar 2020
Svar fra Vong den 28. apr. 2020
Dear Value guest, Greeting from Orussey One Hotel & Apartment! Thank you very much for recent stay with us and sharing your experiences. It is very important for us to reach our future improvement. We look forward to your visiting us again. Best regards Vong Vann (Mr) Operation Manager

10/10 – Utmerket

philippe

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
excellent rapport qualité-prix
hôtel agréable bien situé en centre-ville dans un quartier populaire proches de grand Mall très bien pour visiter la ville petite piscine mais qui permet de se détendre excellent petit-déjeuner buffet très copieux et personnel très agréable disponible et attentionné
Bodde her 3 netter i februar 2020

8/10 – Bra

Verifisert reisende

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bon hôtel situé proche du marché Orussey, peu de restaurants autour mais restaurant de l'hôtel très bien. Chambre propre et bien équipée. Petit déjeuner très bien fourni. Seul bémol : la piscine au niveau du Skybar très bruyant !
Bodde her 1 natt i februar 2020

6/10 – Grei

Masafumi

Likte: Renhold
Bodde her 3 netter i februar 2020

8/10 – Bra

Angela og Melbourne

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
I loved how the property was situated right in the middle of local markets.. not touristy. Staff member Naroth was absolutely Brilliant... She made our stay so much more enjoyable.
Bodde her 5 netter i februar 2020

4/10 – Dårlig

Verifisert reisende

Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
The staff were helpful but and the room okay but it is full of COCKROACHES!
Bodde her 7 netter i januar 2020

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very clean room .and roof top bar is beautiful view!everything is nice!
Bodde her 5 netter i januar 2020

8/10 – Bra

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Disappointing at first as the photos are very flattering of the hotel amenities do not reflect reality. However the once there the hotel is a good base and the pool whilst small is good. The staff are friendly and helpful. The breakfast has a very wide choice of fare. Only issue is there is only one lift so there can be a wait.
Bodde her 12 netter i desember 2019

8/10 – Bra

Hiroshi

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
朝食の時に外を見ながらん
Bodde her 3 netter i desember 2019

2/10 – Forferdelig

Verifisert reisende

Bodde her 2 netter i desember 2019

10/10 – Utmerket

Verifisert reisende

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Erittäin hyvä sijainti, hotellin henkilökunta avuliaita. Hinta-laatusuhde täydellinen. Hotellille löytää hyvin, vietimme 6 yötä tässä hotellissa. Hotellin kuvat vastaavat juuri sitä mitä ovat.
Bodde her 6 netter i oktober 2019

8/10 – Bra

nuyts

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
exxelent
alles netjes zeer goede service
Bodde her 1 natt i november 2019

10/10 – Utmerket

Joerg

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Relaxed in den Urlaub starten
Super freundliches Personal. Toller Pool.
Bodde her 2 netter i november 2019

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
A pleasant stay
Rooms are clean & comfortable
Bodde her 3 netter i desember 2019

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
There were plenty of tut tut available. The breakfast was very good. However, I had dinner there and it was not that good. I would have liked for the location to have a night market to shop and to try some of the home cooked food.
Bodde her 10 netter i november 2019

6/10 – Grei

Verifisert reisende

Likte: Renhold
It looked like most of the pics were euther photoshopped or enhanced. My room didn't look like one in the pic, the neighborhood could've been better, dark ligjting in the hallway unless triggered by a motion sensor.
Bodde her 1 natt i november 2019

8/10 – Bra

William

Bodde her 4 netter i november 2019

8/10 – Bra

Verifisert reisende

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Decent breakfast options. Good size room with aircon that actually cools. Noce small pool and sky bar.
Bodde her 2 netter i november 2019

4/10 – Dårlig

CLD og Kuala Lumpur

Reiste med partner, Forretningsreisende
Likte ikke: Personale og service og fasiliteter
1. Poor and rude customer service rendered by staff upon making request for complimentary 2 beverage as confirmed by Expedia in their email to me prior to my visit. Furthermore, only 1 breakfast voucher was given for each night although paid for 2. 2. Only able to checked in after 4pm when I had specifically requested for early check-in. 3. Shower was cold instead of hot. Requested the staff to check but never sent anyone to sort it out. Had to bathe cold water for 3 days. 4. Only 2 small water bottles given. 5. Totally dissatisfied and will never return to Orussey.
Bodde her 2 netter i oktober 2019

6/10 – Grei

旅する侍 og 名古屋

Forretningsreisende
Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
オルセーワンホテルにはプールがあるそうですが、そのプールがちょうど宿泊のタイミングにクローズドになっていて、残念でした。 部屋はまぁまぁの広さで、不満ないです。 フロントのスタッフも 両替などに対応してくれたり、 レストランのスタッフも笑顔で明るく、 また丁寧な対応でした。
Bodde her 2 netter i oktober 2019
Svar fra Kong den 9. nov. 2019
Thank you very much for your comment We will addressing your issue that raised up above with our teams. Best Regards,

8/10 – Bra

Verifisert reisende

Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Comfortable stay. Staff was friendly and helpful. Good buffet breakfast. Close to market.
Bodde her 2 netter i oktober 2019
Svar fra Kong den 9. nov. 2019
Thank you very much for your comment and rating We are looking forward to welcoming your back for your next trip