Fasade – kveld/natt

Anmeldelser av Arunreas Hotel

4 out of 5
Arunreas Hotel
Corner Street 228 & Street 51, Phnom Penh

Anmeldelser

9,6

Suverent

Rangering på 10 − Utmerket. 59 av totalt 68 anmeldelser." "
Rangering på 8 − Bra. 6 av totalt 68 anmeldelser." "
Rangering på 6 − Grei. 1 av totalt 68 anmeldelser." "
Rangering på 4 − Dårlig. 1 av totalt 68 anmeldelser." "
Rangering på 2 − Forferdelig. 1 av totalt 68 anmeldelser." "

9,6/10

Renhold

9,6/10

Personale og service

8,8/10

Fasiliteter

9,4/10

Overnattingsstedets bygg og tilstand

8,0/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Eli

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2023

4/10 – Dårlig

Hosuk

Cambodia in itself is a country I would never ever consider returning to. The surrounding area feels super unsafe and thus I was holed up in my hotel for the entire stay. The room does not even have a telephone so room service could not be ordered. A fish and chips with beer at the hotel cost $45, far more than any developed country in the world. To make matters worse, despite having paid for my stay via Expedia with AUD, the hotel proceeded to charge me again on arrival but in USD instead of AUD. Was another headache to solve which I personally had to explain and help resolve and no one could work out why I was double charged. The staff member thanked me for the training which is totally absurd. Otherwise, the hotel and country itself should be totally avoided as everything is super expensive for a third world country. Never again!
Bodde her 1 natt i februar 2023

10/10 – Utmerket

Charles og Taipei, Taiwan

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very nice and great restaurant as well. Staff very responsive and helpful. I liked the complimentary minibar items as well, this was a great touch.
Bodde her 1 natt i januar 2020

8/10 – Bra

dierk

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
amazingly nice hotel, unfortunatley some flaws. bathroom is open so the sunlight gets into the room, no way to lock the light out. aircon works only until about 23 or 24° max. besides that an exceptional place!
Bodde her 1 natt i november 2019

10/10 – Utmerket

Audrey

Forretningsreisende, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
A cozy hotel, location is great! Highly recommended
Bodde her 1 natt i november 2019

10/10 – Utmerket

Ryan

Forretningsreisende, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything is perfect except the room's AC really loud and noisy! Hopefully, it can fix asap !
Bodde her 1 natt i oktober 2019

10/10 – Utmerket

Ryan

Forretningsreisende, Reiste med en gruppe
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The only thing I hope it can improve it's room's AC sound too loud ! Other than that, it's always perfect !
Bodde her 5 netter i oktober 2019

8/10 – Bra

Tadao

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
部屋は最高!
ホテルの設備としては部屋も広くて清潔だし、とても広い浴槽で快適でしたがスタッフの対応は悪くは無いですがイージーというか、普通は当たり前のWi-Fiについての説明が無かった。それとマッサージを頼んだのですが、外部のマッサージ店に出張マッサージを依頼するようで10分後に来ると連絡ありましたが来たのは40分以上経ってから。時間が無かったのでキャンセルしました。日本と時間の感覚違うから仕方ないのかもしれませんが!
Bodde her 1 natt i oktober 2019

10/10 – Utmerket

Lyndea

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great find!
Amazing hotel, very comfortable and wonderful restaurant! Staff very attentive. Rooms spacious. In the heart of PP. I will be back...
Bodde her 1 natt i mai 2019

10/10 – Utmerket

taichi

Likte: Personale og service og romkomfort
快適なホテル
綺麗なホテルです。布団に蟻がいたことが、残念でした。 他は、ご飯も含めて良かったです。
Bodde her 2 netter i april 2019

10/10 – Utmerket

Verifisert reisende

Bodde her 2 netter i april 2019
Svar fra Lucas den 8. apr. 2019
Thanks for staying with us. We appreciate your feedback!

10/10 – Utmerket

JH

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i mars 2019
Svar fra Sarith den 26. mars 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

2/10 – Forferdelig

JH

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i mars 2019
Svar fra Sarith den 26. mars 2019
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mars 2019
Svar fra Lucas den 2. apr. 2019
Thanks for staying with us. We appreciate your feedback!

10/10 – Utmerket

Verifisert reisende

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The rooms are very well kept and the staff is very friendly and helpful.
Bodde her 4 netter i februar 2019
Svar fra Sarith den 4. mars 2019
Dear Valued Guest, Thank you very much for staying with us. We really appreciate your feedback. We all hope to have the opportunity to welcome you back soon at Arunreas.

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i januar 2019
Svar fra Lucas den 2. apr. 2019
Thanks for staying with us. We appreciate your feedback!

10/10 – Utmerket

Adrien

Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Excellent hotel!
Excellent hotel, serviceable staff. Good food. Our only complaint is with the massage we ordered. We asked for 90 minutes, but the ladies arrived at 13:05 hr and took 10 minutes to set up the tables. At 14:15 hr they left. To the excuse of the hotel, they deal with an off-site spa and they aren't in control. We complained to the reception but they check with the spa and were told that we did get the full 90 minutes.
Bodde her 2 netter i januar 2019
Svar fra Sarith den 31. jan. 2019
Dear Mr. Adrien, Thank you very much for staying with us. We appreciate your feedback! We look forward to welcoming you back soon. Best Regards,

10/10 – Utmerket

Tak

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
お部屋もお風呂もかなり広々としたつくりでした。 清潔感もあり、プノンペン市内の喧騒、観光に疲れましたが、お部屋に随分癒されました。 朝ごはんは最高にリッチで、すこぶる美味しい。 お部屋の中のバーも無理で楽しめます。 レストラン内のベーカリーとスィーツも地元で評判のようで、お客さんがひっきりなしに訪れていました。
Bodde her 2 netter i desember 2018
Svar fra Sarith den 8. jan. 2019
私たちと一緒にいてくれてありがとう。 あなたのコメントに感謝します!

10/10 – Utmerket

Richard

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
2nd wonderful visit & won’t be our last!
Fabulous hotel! We stayed here 2 years ago and returned as we were so impressed. Standards are just as high. Lovely, clean, modern rooms with everything required for your stay, including use of a local phone. The restaurant is equally wonderful (with an in house bakery) as are the staff who could not be more helpful. They helped locate the port we needed for our boat, as well as setting prices with Tuk tuks for us. We were not disappointed and will return again!
Bodde her 1 natt i januar 2019
Svar fra Sarith den 5. jan. 2019
Dear Sir, Thank you very much for staying with us. We really appreciate your feedback! We look forward to seeing you again soon. Best Regards,

10/10 – Utmerket

Cartoon og Bangkok

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
I love this hotel. Its vey clean and the reservation upgrade my room. The can order breakfast to my room. The quality is great. Perfected
Bodde her 1 natt i november 2018
Svar fra Sarith den 23. nov. 2018
Dear Cartoon, Thank you very much for staying with us. We appreciate your feedback.

10/10 – Utmerket

JYHHER

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
good
quiet convient and safe
Bodde her 2 netter i oktober 2018
Svar fra Sarith den 21. nov. 2018
Thanks for staying with us. We appreciate your feedback!

10/10 – Utmerket

Steven og Tynemouth, England

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Excellent boutique hotel. Staff very attentive. Seems very popular with locals for egos etc as well. Thoroughly recommend if you’re in Phnom Penh
Bodde her 2 netter i november 2018
Svar fra Sarith den 7. nov. 2018
Dear Mr. Steven, Thank you very much for staying with us. We really appreciate your feedback. We hope to see you again here in the future.

8/10 – Bra

Pariko og Hong Kong

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Well located boutique hotel with delicious breakfast
Bodde her 2 netter i oktober 2018
Svar fra Sarith den 3. nov. 2018
Thank you very much for your feedback!

10/10 – Utmerket

David og Australia

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great Staff at Reception and excellent food
Well located - near good bars and restaurant's Not far from the Riverside and the Markets
Bodde her 2 netter i september 2018
Svar fra Sarith den 6. okt. 2018
Dear Mr. David, Thank you very much for staying with us. We really appreciate your feedback! We look forward to welcoming you back again soon! Best Regards,

10/10 – Utmerket

Fai og Kansas

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
This small boutique hotel is full of pleasant surprises! The room is very spacious and comfortable. Everyone of the staff members is very friendly and helpful. The restaurant is also wonderful!!
Bodde her 2 netter i september 2018
Svar fra Lucas den 25. sep. 2018
Thank you very much for staying with us. We appreciate your feedback!

10/10 – Utmerket

Verifisert reisende

a Must go!
Amazing hotel, with superb rooms, great staff, and the food at Malis is delicious!
Bodde her 4 netter i juni 2018
Svar fra Lucas den 7. sep. 2018
Thanks for staying with us. We appreciate your feedback!

10/10 – Utmerket

Juliana

Sublime
Bodde her 1 natt i august 2018
Svar fra Lucas den 4. sep. 2018
Thanks for staying with us. We appreciate your feedback!

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i august 2018
Svar fra Lucas den 18. aug. 2018
Dear Valued Guest, Greetings from Arunreas Hotel, Phnom Penh. Thank you very much for your 5 star rating. We appreciate your feedback!

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great hotel
Bodde her 1 natt i juli 2018
Svar fra Lucas den 30. juli 2018
Thanks for staying with us. We appreciate your feedback!

10/10 – Utmerket

Shohei

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Best hotel ever.
It was the best hotel I’ve stayed so far. Really satisfied.
Bodde her 1 natt i mai 2018
Svar fra Lucas den 1. juni 2018
Dear Shohei, Thank you very much for staying with us. We appreciate your feedback! We look forward to welcoming you again soon. Best regards, Sarith KHUN

6/10 – Grei

Verifisert reisende

Likte: Romkomfort
Svar fra Lucas den 17. apr. 2018
Dear Guest, Thank you for staying with us. We appreciate your feedback. Best Regards, Sarith KHUN

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great boutique hotel
Stay with style in the heart of Phnom Penh. Wonderful, friendly and attentive staffs! Great food! Great location! With affordable price! Very good WiFi connection. That’s all I need for a business trip in the capital. Keep up the good work!
Bodde her 2 netter i april 2018
Svar fra Lucas den 16. apr. 2018
Dear Valued Guest, Greetings from Arunreas Hotel, Phnom Penh. Thank you for staying with us. We appreciate your feedback. We are hoping to welcome you back in the nearest future to our hotel. Best Regards, Sarith KHUN

10/10 – Utmerket

Gerard

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Value for money and splendid customer experience
I've got upgraded to majestic room, very spacious and loved the room. Great choice of breakfast as well!
Svar fra Lucas den 9. apr. 2018
Thanks for staying with us. We appreciate your feedback!

10/10 – Utmerket

KYU SEONG

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
가격대비 아주좋았습니다. 어메니티가 록시탕이네요
Bodde her 1 natt i mars 2018
Svar fra Lucas den 14. mars 2018
Dear Kyu Seong, Thank you for staying with us. We appreciate your feedback. Hope to have a chance of welcoming you back here in the future. Warm regards, Sarith KHUN

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
安心して泊まれます
周辺は官庁街で治安は良さそうです。併設のレストランにはいつも高級車が沢山とまっていました。 ホテルスタッフは英語が堪能できちんとした対応でした。 朝食はレストランの朝食メニューから好きなものを注文します。一つ一つ作ってくれますので少々時間かかりますがとても美味しかった。カンボジア料理も3品ありました。ベーカリーのパンもレベルが高く驚きました。
Svar fra Lucas den 27. feb. 2018
Dear Valued Guest, Thank you very much for staying with us. We really appreciate your feedback! We hope to have a chance of welcoming you back to our hotel again in the future. Warm Regards, Sarith KHUN Front Desk Manager

10/10 – Utmerket

Adena og New York, NY

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Well-located boutique hotel
The staff here is amazing, they are so friendly and accommodating. Immediately when we arrived we were upgraded, which was such a pleasant surprise. The hotel is centrally located. We had 24 hours in Phnom Penh and were able to walk to essentially every sight in the city in our one day. Although we’d checked out in the morning, the staff let us use an open room to shower and freshen up before our flight at the end of the day- this was so generous and accommodating. I would highly recommend this spot!
Bodde her 1 natt i februar 2018
Svar fra Sarith den 20. feb. 2018
Dear Adena, Greetings from Arunreas Hotel! Thanks for staying with us. We appreciate your feedback! We hope to have a chance to welcoming you back to our hotel again in the future. Warm regards, Sarith

10/10 – Utmerket

Tommy og 台灣

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
好氣氛和好餐廳都在這裡
雖然它是間不算大的酒店,但入住時從下午茶,晚餐直到隔天的早餐…都會讓人沉醉在這些美食裡,當然好床好好睡,地點環境也極佳,強烈推薦金邊值得入住的好酒店。
Bodde her 1 natt i januar 2018
Svar fra Lucas den 9. feb. 2018
Dear Tommy, Greetings from Arunreas Hotel, Phnom Penh! What a lovely review, thank you so much! It is delightful to read that you thoroughly enjoyed your stay with us. I will be sure to share your positive comments with our team. Thank you again for your feedback and we look forward to welcoming you back soon. Sincerely, Lucas KHUN Front Desk Manager Arunreas Hotel

10/10 – Utmerket

Lawrence

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Best Boutique Hotel
Excellent service,very friendly and eager to please. Fast check-in and they upgraded us to a mini-suite, which was very spacious. It is a quiet boutique hotel (just 12 rooms) in the diplomatic neighborhood, former a French embassy, according to the manager. L'Occitaine toiletries and free mini bar (water and beer). The attached French restaurant and bakery were excellent and unlimited breakfast was included in our room rate. Wine and cheese and cold cuts buffet every Tuesday & Thursday evening is a huge attraction for locals so reservations are recommended. Overall a truly enjoyable experience. Our new favorite hotel in Phnom Penh.
Bodde her 2 netter i januar 2018
Svar fra Lucas den 9. feb. 2018
Dear Lawrence, Greetings from Arunreas Hotel, Phnom Penh! Thank you very much for your 5-star review. I am delighting to read you have been enjoyed your stay with us. I will share this feedback with my team. Thank you again and we look forward to welcoming you back soon. Warm regards, Lucas KHUN Front Desk Manager Arunreas Hotel

10/10 – Utmerket

John

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Wonderful location! and Great hotel!
Wonderful location, great modern spacious room, friendly staff. The food was excellent here as well. This place is walking distance to many restaurants.
Bodde her 1 natt i januar 2018
Svar fra Lucas den 9. feb. 2018
Thanks for staying with us. We appreciate your feedback!

10/10 – Utmerket

Marion

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
great room, fabulous breakfast, and restaurant, location walking distance to sites, river, restaurants etc.
Bodde her 2 netter i desember 2017
Svar fra Lucas den 9. feb. 2018
Thanks for staying with us. We appreciate your feedback!

10/10 – Utmerket

cyama og TOKYO

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
街中にある洒落たホテル
ホテルは小さいが高級感のあるホテル、部屋も大きく一人で泊まるには贅沢な感じ。 大きなバスに大きなシャワールームがありバス関係は充実している。 家族と長期で過ごすには良いと思う。
Bodde her 1 natt i desember 2017
Svar fra Lucas den 9. feb. 2018
Thanks for staying with us. We appreciate your feedback!

8/10 – Bra

Verifisert reisende

Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Convenient and at the city centre
Overall a nice hotel to stay at. Room was a little dusty.
Bodde her 2 netter i desember 2017
Svar fra Lucas den 9. feb. 2018
Thank you very much for your comment.

10/10 – Utmerket

kaz

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
意外に綺麗、レストランも満足、交通至便
五星や日系ではないホテルがに興味がありました。以前近辺のブティックホテルに宿泊し、従業員2名での対応が温かくも寂しかった。そこで今回は、前回同様に仕事に便利な立地でこれを選択。あまり期待せず宿泊、良い意味で期待は裏切られました
Bodde her 2 netter i november 2017

10/10 – Utmerket

Renee

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
We had a lovely stay here. Breakfast was exquisite every morning - do not miss it! The area was very centrally located and convenient to everything. The staff was extremely helpful in helping us find bookings and calling rides. We'd love to come back again!
Bodde her 3 netter i november 2017

10/10 – Utmerket

K M

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Excellent
Excellent sumptuous hotel and delicious food . Only negative is slow rather chaotic service at breakfast but good quality food so worth the wait . Very friendly staff
Bodde her 2 netter i oktober 2017

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
A hotel with a difference
A very welcoming small hotel with staff who want to provide an exceptionally high level of care. We had a city grande and a city petite - the former was huge with an extended bathroom area and the former larger than some standard hotel rooms. Included breakfast is to order in the restaurant, as opposed to buffet style which means everything is freshly made and prepared (albeit it nearly caught us out as we were rushing to catch our tour!). The hotel runs a French bakery next door and the croissants and breads were delicious. We also ate dinner one night in the restaurant and the quality of meat was exceptional and extremely well cooked. Be sure to book though as it very popular and was full the night we arrived. My only complaints really were that the air conditioning seemed either to be very cold or not at all - it didn't respond to the thermostat control and wi-fi was slow and intermittent.
Bodde her 2 netter i august 2017

10/10 – Utmerket

KIM MI KYOUNG

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i juli 2017

10/10 – Utmerket

David og Australia

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Good hotel Good central location
The hotel is near the center of Phnom Penh in a quiet loacation
Bodde her 1 natt i juni 2017

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Very Good Hotel

10/10 – Utmerket

Svetlana

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Красиво и вкусно
Это прекрасный отель, сделанный со вкусом. Обслуживание просто прекрасно. Внимание персонала к каждой детали. Готовят очень вкусно, ресторан "Khema" в отеле - известен на весь город своей изысканностью и при этом - доступностью.